Haidilao Hot Pot Irvine

Finally came here for my first time! This place did NOT disappoint. I'll be honest, my hot pot knowledge is a bit limited when it comes to Chinese hot pot (I'm usually used to Japanese shabu shabu). Service - Really helped us with explaining everything. It was super easy to understand. And to add, small things like complimentary snacks while waiting and inside too, the bibs, the hair ties for those with long hair, the gloves, the mints - they all add up to such a great experience! Food - Such great quality of meats and seafood! The broths were also all delicious. Ambiance - For how famous it is, we surprisingly didn't wait long. Granted, we had a reservation, but those who were walking in didn't seem to need to wait long either. Parking is the hard part because the area it's in has SO many great food spots! Can't wait to come back!

We went to Haidilao for a friend’s birthday and everything was phenomenal. Our waitress was so helpful and went out of her way to make us comfortable. She went so far as making us her favorite sauce to try! The meat and veggies felt high quality and it was an overall pleasure to dine at this location!

Haidilao is a great place to eat hot pot. The beef is fresh and tasty, and the soup is full of flavor. There are many vegetables, mushrooms, and tofu to choose from. The dipping sauces let you make your food how you like it. The staffs are kind and helpful. The place is clean and nice. It’s a fun place to eat with friends or family. I had a very good time.

The reviews are high because they bribe you with free trinkets if you show them that you left a 5 star review. Only reason. The service is amazing and unlike any other. I’m leaving a rather poor review because after our meal, my mother suddenly got very sick with diarrhea. Extremely seldom for her. She ran to the bathroom without her phone and there was no toilet paper in the stall. She waited and waited as she was sick but no one ever came in. With a place this well staffed and with every amenity possible, how could they run out of toilet paper? Imagine having diarrhea and not being able to clean yourself or your mess. It’s also very strange that she got sick. We had ate very light all day, so it wasn’t something from before. And the food flavor is very mediocre and the portions are small for what you pay for. The selection pool isn’t big either. There are plenty of other hot pot places with tastier soups, bigger portions, and more options. I once paid less than $20 at an a la carte hot pot place and got probably double the food and even got a drink….. If you want a fun night, come here. But bring toilet paper in your purse and extra cash in your wallet.

My kids always want to go here and who can blame them? The service is excellent, super attentive and thoughtful. The food is always delicious though pricey. It's super popular but takes reservations so that helps. There's an outdoor area where they offer free snacks. The dancing noodles are always a big hit with my family. It's not the biggest or fanciest hai di lao but it's still one of the best hot pots in the area.

Came here for dinner and had a great dinner. Veggies were fresh. Mushroom soup was good.

Over the top service, always has seats, delicious food, always a blast. Been here twice and love it very much!

Had a great time here with fantastic service by Nancy 🌟 Not as spicy as it is in Asia but you can adjust the spice when you order your soup base ☺️

AMAZING FOOD AMD SERVICE. A definite place to recommend to friends and family. Soup and food item are very delicious. Amazing service especially our server Pamela, made us feel very welcome with her bright smile and humor and was very attentive to us.

Great food and better service. Also all the beef is good. Put it in the soup first to make it hearty and tasty

Food was really good! Our server, Daniel, was super attentive. Would come back again.

The food is really good and the service is great, but there were no sesame balls this time The Tom yum base is my favorite. Others in my party loved the tomato base. The staff is on top of refilling the soup bases!

Parking: Haidilao is located in the Diamond Jamboree Plaza. Parking can get difficult but they also have a parking structure in the back. Exterior: There is a small snack bar with Asian crackers set up in the waiting area. Interior: The interior was a bit crowded but extremely clean. There was also a sauce bar with some appetizers and desserts on the side. Service: You are given an apron when you are seated. The servers were very attentive and came often to refill the soup base and check if we needed anything. They also helped with cooking some of the ingredients. Honestly, I was very impressed with the service that was provided. The restrooms even have toothbrush, floss, and mouthwash. Dining at Haidilao is extremely expensive but you definitely get what you paid for. Food: I knew dining at Haidilao was expensive but it definitely was a lot more than I expected. Each item was individually ordered so the cost adds up. The soup bases vary between $5-7 each so if you get the pot with 4 bases, then it is easily $20+ for just soup alone. It was my first time so I opted to try out 4 of their broths. My favorite ones were the pork bone broth and the buttery spicy pork broth. Their menu included a variety of high quality ingredients and came clean and neatly plated. I would definitely recommend this place if you have the money to splurge.

Stopped by Haidilao on Thursday for a quick dinner and was seated right away for 2. Our server Pamela was friendly and made sure we were ready to order. The restaurant is spacious, not too loud, and is incredibly clean. Food is pricy but comes out quickly. I love the sauce bar and the other accompaniments. I recommend the tomato broth and the spicy bone broth. Get your vegetables and meat of choice and enjoy a solid meal.

Haven't been here for five years but recently decided to come again. Wow their service is impeccable. We ordered a bunch of dishes but one that really surprised me was the seafood combo. The waiter even came with gloves and peeled the shells off for us before we cooked it. Making it way easier to eat. All the food was delicious. I will make more trips here this year. They also give you a bib to wear so your clothes don't get splattered, hair tie, and lots of napkins. The place also felt very clean and a relaxing place to eat.

My family of 5 loved our experience at Haidilao. I love that there's something for everyone here. My daughter loved making her own sauce for the first time, she even jotted down the ingredients and said she will try to remake her sauce at home. My son liked the meats and vegetables and noodles. My mom loved the fish skin salad that was unlimited with all the side dishes and sauces, she probably ate 3 plates of just fish skin! My husband and I liked the freshness of the food and how they made hot pot fun for the whole family. The kids even got toys (you just have to ask nicely). I made my husband practice his Chinese here, to try the free Haidilao hacks we learned on social media, and we all had a good laugh. The restaurant was not busy when we got there around when they opened. But it was definitely more full when we left 2 hours later. I like that they didn't rush us. Overall very good service (and self service for sides and sauces).

Visited again last night and had a great time introducing a friend to Haidilao! She was really impressed with everything at Haidilao. Food quality was excellent as always, and the combo of fresh, flavorful, and large selection of proteins, veggies, and other toppings makes for such a winning combo! Ambiance is casual but still nice, and also family friendly. Justin was our server and he was absolutely incredible - thoughtful, friendly, and great sense of humor. He anticipated our every need and even some needs we didn't even know we had! For example, when he saw that we got our sweet potato noodles, he brought out metal baskets for us to cook the noodles in so that we wouldn't lose our noodles or have a hard time fishing them out after cooking. Justin also made us his fav sauce combos and brought us his fav dessert. Highly recommend requesting Justin if you make a reservation. Thank you so much for taking such good care of us! So glad it's hot pot season and we'll be back for more.

I've been to the City of Industry Haidilao location before and loved it, so I was excited to try this location in Irvine since it's closer to me. The food and broth was just as good as I remembered from the other location. The service was attentive and friendly. Honestly, everything was good except for the space. The Irvine location seems far smaller compared to the one in City of Industry. There are so many tables crammed next to each other in the center. We were seated in one of the tables away from the walls and we were touching elbows with the people seated in the table right next to us. All of our uncooked food was coughed on by the seemingly sick person sitting at the table next to us. I want to rate this place lower because of the crammed experience we had, but everything else was so good... so I gave it a four star. Will I come back to this location? No, unless I can get a seat next to the wall where it is more private.

Our go to place! We go for the Tom yum and spicy schechuzan if you're not sweating and coughing then you aren't doing it right What we order from what I remember; Kobe Beef Chuckeye roll Prime Rib Wagyu beef Brisket Shrimp Udon noodle Rice Mushrooms - all of them Bock Choy Spinach Greens mix of everything Oh and lots of Ginro Staff is super attentive and nice! A sauce bar compliments the meats you want to dip. Ambiance is always chill, eat good food and share with good people

This place has excellent service, plenty of soup base options and quality ingredients to dip into the different soup bases. There can be a wait so reservations are recommended. It is a la carte hot pot so the pricing is based on what you choose but I think it is worth spending the $3.99 to enjoy the cold tofu, snacks and sauces, and choosing 4 soup based so you can have a good variety. The fried steam buns are a MUST to end the meal. Warning: the tables and seats are low and not adjustable so it's hard for taller people to fit into the seats. Pro-tip: Beef belly in the truffle soup base brings out the best in both flavor wise (other ingredients don't really pick up the truffle flavor), the short rib is best in the Premium Chicken & Fish Maw soup base (which is the best one to just drink as a soup), and the Tom Yum Soup Base is good with nearly everything

I recently tried Haidilao Hot Pot in Irvine, and overall, it was a great experience. The quality of the meats was excellent--fresh, tender, and definitely a highlight of the meal. We also loved the sauce bar, which offered a wide variety of condiments to customize each bite. It's a fun and flavorful way to enhance the hot pot experience. They offer free ice cream and the taro ice cream at the end was a delightful surprise and a perfect way to finish the meal. That said, the lack of an AYCE (all-you-can-eat) option is something to keep in mind. While the food was fantastic, the costs can add up quickly depending on how much you order. If you're looking for high-quality ingredients and an interactive dining experience, Haidilao is a solid choice--but be prepared for a premium price tag.

Haidilao has wonderful service. The staff was constantly swinging by to check in on our table. The ambiance was fun and inviting. I saw several tables that were reserved for people who were celebrating their birthdays. The staff even came out and sang with happy birthday placards. The food was delicious. The ribeye was tender and juicy, with just the right amount of marbling. I highly recommend the spicy pork soup base. It is flavorful but not overbearing. The toppings bar had a variety of toppings and other snacks. It felt like a treasure box of random assortment of snacks. If you're looking for a fun place to celebrate your birthday and you love hot pot, this is the place to go!

Such a fun hot pot experience. As is, hot pot is fun because it's a communal experience and great to go with friends and family. Strongly recommend reservations but they only hold it for 10 minutes and parking in Diamond Jamboree can be a nightmare. I generally prefer all you can eat hot pot places because otherwise the cost adds up and boy did it. Part of the cost clearly goes to all the entertainment value. First off, if you order the dancing noodle, they come out and do a show where a guy stretches and spins the noodle around. It's pretty cool. Later, that same guy does a show where he dances and does this mask changing thing which is pretty fun too. Service is also really good considering it's an Asian spot. But still, it's expensive. Even going to the sauce bar costs $4. As for the food, it was good quality food and the handmaid noodles are the clear star but is it enough to make me go here instead of an all you can eat spot? Probably not. We got 4 broths, miso, green pepper, spicy pork, and tomato. I liked the spicy pork a lot and that was the clear favorite of the group. The tomato was interesting but not something I'd get again. The green pepper has a nice szechuan flavor to it which I liked and the miso was a little bland. The condiment bar has a ton of flavors and that's awesome but again, $4 a person. I did enjoy the bean curd salad which also had a szechuan flavor to it. The meats here are crazy expensive but we did spring for the prime rib which was very tasty. Otherwise I would stick to the less pricy meats since you're going to flavor it with the sauces anyway. I love hot pot so it's hard to go wrong but this would not be my first choice. But if you're coming with a group and want entertainment, you'll definitely get that here!

If you're looking for an unforgettable hotpot experience, Haidilao is the place to be! I recently dined here with a group of four, and we liked how each of us could customize our own soup base. It made for a fun and personal dining experience! The sauce bar allows you to mix and match to your heart's content. Each combination adds a unique twist to your meal. A huge shoutout to Calvin for providing top-tier customer service! He was attentive, friendly, and made sure we had everything we needed throughout our meal. Just a heads up: parking can be tricky on weekends, so definitely reserve a table in advance and give yourself some extra time to find parking.

The food was so good . highly recommend!! AMAZING SERVICE FROM Pamela! She gave such good recommendations and was so sweet! we celebrated 2 birthdays and also got the noodle dance got crepe cake was super delicious. Love the assortment of options. The birthday song was so festive the staff is great!!!

Haidilao is a chain of Chinese hot pot restaurants. It is based in China, where there are around 1,300 locations. Outside of China, there are about 97 outlets, mostly in Pacific Rim countries. (The company is even listed on the Hong Kong stock exchange, if you find that impressive.) The chain is known for its customer service. I have seen social media posts from China, and I knew going in that I would not have the same experience here in California. (The cost of labor is just too different.) But the service here is higher than what I have experienced at other hot pot restaurants. Never having eaten at Haidilao before, I ordered a wide assortment of food items. Our table's ticket was about $200.00 before gratuity. The food was very good. So, let's get this out of the way: Yes: there are a lot of other Chinese hot pot restaurants that are less expensive. However, the customer service here is very good. The menu has a lot of food items that I rarely, or never see, at other hot pot restaurants. And the store has subdivided hot pots available. This means your table has a choice of one, two or four different flavored broths. The chain spends a lot more on décor than mom-and-pop shops or smaller chains. And this chain has a frequent diner's program. Incrementally, these things add to overhead. (It's mostly due to the higher staff count). Haidilao will probably be one of a number of hot pot restaurants in my rotation, primarily for the menu items that are here, but not at other hot pot restaurants. By the way ... when I see a lot of people trolling for parking, I'm a little befuddled. Yes, at peak hours, the parking lot in front of the shopping center is really busy. "Don't people know that there is a parking structure behind the building?" (Just saying...)

Got a chance to try - definitely with the service! I recommend going with friends and getting the quad-broth to try all multiple broths! Make sure you order the noodle for a special show.

Very good service, just like I experienced in Hong Kong. We use the iPads to order food, which along with the decor gives the place a fun modern feel. I enjoyed trying all the different ingredients. Our server was helpful in suggesting we do quarters of hotpot instead of half and half, in order to save money. My mom would rather the illusion of more, so next time she will do half and half. Come here for good service and quality hotpot.

every single haidilao i go to, i can leave happy with the food, service, and ambiance every single time. the consistency in their chain is truly admirable. their tom yum broth is not to be slept on, it comes with a few shrimp and some mushrooms and is so so good! i was so surprised at how authentic it was as well! extremely flavorful and i always to go it home. there is a lot of consideration for customers (snacks while waiting, mouthwash in bathroom) it can be pricey but it is definitely worth!

It's winter and time for puffy jackets and hot pots/soups. Haidilao is my go to place for hotpot in Irvine. There are so many different choices in broths that you can have up to 4 different flavor bins such as Thai soup, Spicy, Mushroom, and Miso. Service: (3/5) I'm not sure if it was an off day but the service could have been a lot better. I waited outside until a gentleman said he'll come back to me. He went inside and never came back. Their digital screen was not working either. Once someone came out, they assisted another couple first rather than asking who was waiting in line. Food: (4/5) I liked that ordering was easy to do on the iPad once you have an account. There were many seafood and meat selections. My only criticism is that the pricing was too much for several items. The bill came out to be about $75 a person which was a lot than many of us wanted to spend. Ambiance: The atmosphere is nice and wasn't that loud when we ate there. We appreciated the hot tea/snacks and amenities in the bathroom.

I have been to different Haidilaos and each one has been a great experience. I came to this one with my family for Thanksgiving on lunch hour and there was no wait. We were seated right away! Good for big groups-aprons provided and we quickly started ordering. There's plenty of options for vegetarians and meat lovers which was perfect since some of my family members are vegetarian. The broths were amazing and the meat/veggies/tofu were so fresh. The server was very attentive and even made a vegetarian sauce for my vegetarian friends to try. Overall, will come back for the food and the awesome service!

After years and years of not coming back (last review was 5 stars), this place still is a 5 star rated place. Arrived on a Sunday at 430pm. During Labor Day weekend. Parking was atrocious but no lines inside the restaurant. Almost every table was occupied though - this is seriously how busy this place is. So while you wait outside, there are 2 big jugs of juice to quench your thirst. They also have like 5 different bags/treats/snacks to keep you munching on items while you wait!! I came with a party of 5. 2 adults and 3 young kids. Once seated, they gave the kids small aprons!! I cannot believe it! How amazing! Also, they asked if we wanted kids meals. At first I was thinking kids meals are diff menus. BUT THEY GIVE FREE KIDS MEALS FOR THE KIDS!! It's free!!! Has French fries, a small red mung bean bao, a few fruits, and ketchup. How amazing !! I loved this part so that the adults could eat while the kids were entertaining themselves. Now for the broth, a huge assortment. If you wanna save money, just stick with the plain water. I opted for half plain water and half bone broth this time around. Overall, the price adds up quickly. Oh I forgot to mention, the seasoning bar costs a few extra bucks. My wife and I were both charged bc we both got sauces at the sauce bar but this sauce bar also has salad, sesame balls, Kim chi, etc and a wide assortment of other side dishes. I got the thinly sliced beef and pork. And the shrimp with fish. Overall, it was another 5 star experience. The service is the best I've ever had. I felt like royalty eating here. Couldn't believe the amazing service. At the end, they gave my 3 kids toys!! Yes, each kid received a toy!! Like, seriously, how can I not give them 5 stars ?? lol anyway this place rocks. Total came out to around $130 but well worth it. Such a great experience.

Fun service with lots of options. I always enjoy a good sauce bar which they have. I love the soup options.

There are very few modern restaurants that can match the customer experience, and high level of service that we had at Haidilao Hotpot. Parking was a nightmare, as it always is in this complex, but we had luck going straight to the garage in the back, and driving up to the top level. From the moment you walk up to the restaurant though, there are snacks and water available for waiting parties, which is already above and beyond. Upon being seated, our server was welcoming and incredibly helpful, explaining the use of the tablet, the sauce bar, and answering an questions we had, as well as giving enthusiasic reccomendations. Ordering was very simple, and we appreciated that we could always order more if our initial choices hadn't filled us up. The broth was absolutely delicious, with its salty flavorful seasoning that added to every bit of meat we cooked. For two of us, we ordered two servings of meat, half a serving of tofu, and the dancing noodles, and were both very full afterwards. You can't go wrong with any of the broth options, but pay attention to the spicy level - they scale quickly. I consider myself pretty spice tolerant, and the two-pepper spicy level was perfect for me. But if you only take one thing away from this reveiew, I would reccomend that you order the dancing noodles. The talent it takes to have so much control over the dough, flying through the air and manipulating it as they go made for one of the most impressive and inexpicable performances I have ever witnessed. Our guy was swirling it around our heads, and in and out of the aisle, and I can't even imagine the level of expertise required to be so sure the noodles would never touch anything. Plus the fresh noodles were amazing with the sauce, and such a lovely part of an already incredible meal. We left feeling full, entertained and happy. The price point is definetly higher than what we can afford super often, but I noted to my partner that I will absolutely be returning for my coming birthday, and any other occasions that merit a meal out. Haidilao is beyond deserving of its 4.7 Yelp review, and I amexcited to have found a new restaurant to add to my list of favorites.

Been to haidilao so many times, and every time we have such a wonderful experience here! The service is always top notch! I love how this place caters to our little children with toys and many yummy snacks. Can't wait to come back!

I had a lovely time with friends The staff is friendly and the meat and carbs are super fresh. We loved having dinner in this nice environment with friendly staff.

Have been meaning to try Haidilao ever since its first appearance in RH eons ago, but we were worried that it was hyped up more for the gimmicky entertainment value than for its food, so we waited a long time on visiting until this year. And we decided to try the location in Irvine, which is tucked away upstairs in the Diamond Jamboree plaza. The parking here is ok depending on the day / time of your visit. Usually we have no problem finding a spot close to Meet Fresh. There were two types of offers when we visited: either the lunch combo at a discounted price, or the a la carte but there was a discount with the meat plates. We opted for the combo as we weren't huge meat eaters -- one order was sufficient for each of us. The prices seemed reasonable given the service and post-pandemic. They also offer aprons and hair ties so you wouldn't dirty your clothes or hair. The vegetable / meat / soup options were fairly standard, and they feature an elaborate sauce bar and an appetizer / dessert bar. I usually don't go with their suggested sauces but mix my own. The portion of the combo was sufficient and I was often quite full when I got to the desserts. The sweet tofu and sweet soup are a must! And they have various Asian snacks to go; we loved the spicy bean curd stuff. All in all, it's a full meal at a reasonable price, and the hot soup definitely hits the spot on chilled days.

I've been to another Haidilao location in Northern California and remember most of the food items being great. Here, I found that the broth and the red meat were great, but the other items were meh. I do like the snacks and extra items they provided, but with the price, this was more of an experience and not something I'd come back to frequently. The price can come out to $60-$80/person. They did have wonderful service here. Broths: * Tom Yum Broth 5/5 - This was like a Thai Tom Yum hot and sour soup. It was the best broth out of the 4 that we got. The spicy level was very mild. * Spicy Pork Broth 4.5/5 - This was a spicy pork bone broth. It was delicious and not very spicy either. * Miso Broth 3.5/5 - It was decent but not a lot of flavors. * Tomato Soup 3.5/5 - Tasted like a tomato soup, though you probably don't need it if you're already getting the tomato-based Tom Yum soup. One person at my table said it tasted like Chef Boyardee canned sauce. Most of the red meat were great. Since it's hot pot, you can just get the cheaper one and it's hard to tell the difference. I like masago fish balls, but they were too sweet here for some reasons, not savory like it should be. The karage (fried chicken) was very plain. Shiitake mushroom-stuffed shrimps were alright, and it took a LONG time to cook.

SONNY. I was ready to give this place 5 stars before I even tried the food due to Sonny's hospitality and service. When we told him it was our first time, he really took the time to make us feel comfortable and in good hands. Food was amazing even before hitting the sauce bar, but Sonny mentioned that the sauce bar was what really differentiated this hotspot joint from others. We paid the $3.99 each to get access to the sauce bar, and Sonny offered to make us his own sauce to try using the ingredients from the sauce bar. Bless Sonny. Sonny made sure our cups and hotpots(?) stayed full. Sonny made us feel welcome. Sonny made the meal. 5 stars to Sonny, 5 stars to the food!

Great especially for kids!!! Good food, on the pricey side but quite in line with what you would expect to pay in Irvine..

My first experience of a premium Shabu Shabu was at this Haidilao. They had just opened this location in Diamond Jamboree back in 2018, replacing a popular beef noodle shop from before. Had lunch here with some friends after taking them for a Disneyland extravaganza the day before. The broths we had included tomato, mushroom, original and mah lah. We ordered veggies, mushrooms, assortment of fish balls, and protein. Everything is a la carte including bowls of steamed rice. Booth style seating was cramped for four adults. Knocked knees happened more than a few times. Service was spot on and attentive. The restaurant and toilets were clean and organized. I quite like the concept of the unlimited sauce bar. You can make your own mix or use the recommended / popular options. I thought the fresh dancing noodles were entertaining. It's great they provide hair ties, bag cover for your fancy purse, apron/bibs, and gloves if you don't want to get too messy. At the end of the meal, myself and hubby were left quite unsatisfied. Despite ordering a variety of things, the portion sizes of were quite small to share amongst four adults. One other thing I take away from this experience. It inspired me to make hot pot at home. Haidilao sells their broth sauce packs at many Asian stores like 99 Ranch and HMart.

Absolutely loved this place! From the moment we arrived, the warm and inviting atmosphere set the tone for a great evening. Our server, Pamela, was friendly and made us feel right at home. The food was outstanding! The beef was perfectly cooked, tender, and flavorful, while the lamb shoulder was juicy and absolutely delicious. Every bite reflected the care and quality put into the dishes. This spot exceeded all my expectations, and I'm already looking forward to coming back. Whether for a special occasion or just a great meal, I 100% recommend it to anyone in the area!

Always delicious hot pot and spicy means spicy, so be careful The best hostesses and waiters/waitresses. Always attentive. The restaurant itself you can chat without screaming at each other so it's nice. Busy but turnover rate was quick so you get seated pretty quickly. Love that they have drinks and snacks and sauce bar.

The service was excellent with fast seating and an energetic birthday song. They were very friendly asking us about our day and what language we prefer for the song. The Royal Premium Golden Soup Base was delicious with an enticing golden orange color. The included fish maw and chicken were perfect for a small bowl of soup we made at the end of our meal. The Imperial Seafood Combo was our favorite with plenty of fresh fish that tasted delicious. The Fortune Bags were excellent bursting with intense fish flavor. The rest of our food (meats & mushrooms) were solid quality with no complaints,

hits the spot. if you like mala spicy, definitely worth the try. imo the spicy soup base with extra spicy and numbness, spicy pork, miso, is all good. for toppings, all the beef and the wide noodles (!!) definitely can get a bit pricey but you already knew that. service is great. as for ambiance, its honestly not great with all the kids running around and parents not doing much about it but, if you go during non busy hours im sure its not that bad.

The selection here is absolutely S-tier. From broths to meats, sides, and even beer, the variety is incredible. You're bound to find something that catches your eye or satisfies your craving. On top of their menu, they also have a sauce bar with plenty of options. If you are unsure of what to make, there are pictures with recipes to guide you. After a few visits, my must-haves are the spicy pork bone soup base along with the kobe beef and angus beef! Of course, I get other things, but these have been my favorite picks. The service is excellent. The staff are attentive and friendly, and on one visit, they took the time to recommend beers that would pair well with our meal. That extra enthusiasm and attention to detail really stood out to me. The ambiance is fantastic, too. The space is clean, and the vibe is fun. I always look forward to when they come around to do the noodle dance. They also offer a college student discount during certain hours, which is a great perk. In my opinion, although the place is great, it is a bit expensive so I usually come during this time instead. One downside is the parking, as this location is in Diamond Jamboree. Parking can be a nightmare, especially during weekend dinner hours. I usually end up parking in the structure, because it's always packed. Overall, this spot delivers on selection, service, and atmosphere. Despite the parking challenges and price, it's absolutely worth the visit!

Haidilao remains one of my favorite spots, and they've introduced some exciting new offerings! They now have a few new spicy broths and some delightful pickled vegetable broths that I absolutely love. While the spicy broths can be a bit oily for my taste, the variety is appreciated. Their sauce bar, which now costs $3.99 includes a fun jelly dessert bar with various toppings like melon and haw flakes. Despite the price increase, it's a fun addition to the overall experience and best vibes for dinner. They always have the friendliest staff! Additionally, if you come on weekdays before 5 PM, the meat is usually 2-3 dollars though the type of meat changes. It's a great deal!!

This was a fun place! very busy so expect a wait. They are open late (until 2am on some days) so if you are craving hot pot late at night, this is the spot. I believe they also have sales on certain items after 9pm. You put yourself on a waitlist and you get a text once you are ready to be seated - we waited about 1.5 hours. Some people call in to get put on the waitlist or make reservations. Snacks and hot tea along with heaters are out in the waiting area and my son loved it. Clean establishment with friendly staff. Food was really good but can get a bit pricey. We ordered 3 meat plates, a veggie combo, and a tofu combo plate and everything looked fresh. Bathrooms are stocked with everything from toothbrushes to combs to mouthwash which my kids found very amusing.

First time at Haidilao and it was a very positive experience. We were promptly greeted by our server Daniel. He explained the ordering process, as well as some specials, and suggested some of his favorite combinations. We ordered 4 soups bases: Tomato Soup Base, Miso Soup Base, Thai Tom Yum Soup Base and Spicy Pork Soup Base. My favorite was the Thai Tom Yum Soup Base which was savory and lemony. We ordered thin sliced beef, mushroom, and veggies to add to it and it was perfect. You order by adding items on a tablet and food is promptly delivered. They offer you aprons because you may get messy, wet towels to wipe your hands, and also hair ties in case you need to pull your hair back. There's a sauce bar that you have to pay for but it's worth getting the different sauces offered. I made a tasty sauce from soy sauce, garlic, Thai chilies, cilantro and green onions. I dipped my veggies and meat in the sauce. The food was good but the service was the best part. Our server Daniel was moving from table to table, smiling and engaging with everyone while making sure everyone had what they needed. We will definitely be back.

I had high hopes for this place but was very disappointed. Maybe it varies from location to location because my friends love the location in New York. The milk tea was bland. I was excited to try the spicy broths hoping to get a Happy Lamb experience, but it just tasted like straight up chili oil. The spicy pork bone broth tasted like shin ramyun soup. The chicken soup tasted like chicken noodle soup out of a chef boyardee can. The sauce selection is wide and plentiful so I was able to make a sauce that could help with my disappointment. What I did like was that we were able to choose half or full portions of certain items on the menu. Our server was very friendly and helpful. I liked that they offered aprons and hair ties. The meat cuts are really big, so after a while I get tired of chewing. Overall, it's alright.

Visited here more often recently and mainly, its all-around good food paired with amazing service. For locals, this use to be SWSH hotpot but later converted to a Haidilao establishment. Our server, Grace, did an exceptional job at welcoming, guiding us through the menu, and throughout the meal, was attentive to our request. She was engaging, friendly, and mindful of our experience. Already, that is a win in our books. We visited during lunch, so the establishment had a nice calm noise level which was nice. Dinner time tend to be more hectic and noisier. Think we prefer the lunch experience more. They also have a lunch special which is what we opted for. Truth be told, the portion is substantial for us. We could have shared one portion and be in great shape for lunch. Keeping it light and not overdose when we returned to the office. While I can go into the details of their offering, I'm not. The menu says it all. They offer a variety of proteins (land and sea), as well as various choices of broth. You can have 4 different broths if that's your thing since the pot is sectioned out as seen in the pics. I would say their food quality is great, plenty of choices, service is exceptional... sounds like wonderful dining experience. Can't ask for more. **Parking can get hectic during dinner. There's also a structure in the back that has a bridge connecting you directly to the second floor.

Great service! Place is clean and great ambiance! The food is excellent and it very fresh. Wait time was not bad. Highly recommend.

Good meat quality, friendly staff, another diamond jamboree hit. Sukiyaki, mushroom, chicken fish maw, and spicy pork was a great combo!

Edit : leaving this here immediately . Bought 20$ worth of happy hour meat , we cannot finish . This is a lot of food , I severely under estimated the portions of a 2$ happy hour meat . ---------- The staff here are so friendly and helping . I called and asked for wait time available , they told me if I come thru they can seat me and my date . As I was writing this review they even gave disposable moist towelettes to clean ourselves with because we're messy . They even told us about the happy hour and signing up for free membership for discounts we immediately got to take advantage of even though I'm from north California , even this review is so I can come back to know this restaurant exists, it's been amazing here . I normally go to all you can eats but this was actually even cheaper for me and my date and more delicious . I cannot get over how much my mouth salivated while eating the happy hour meat combined with the sauce they created for us . Unbelievable I will have to come back with the rest of my family next time we're in town . We're still eating and I had to write this review mid meal on a Sunday night because it's been so amazing . Thank you for the hospitality of our server Ken . We WILL come again .

Stopped by for lunch and I have to say I am a super fan! The customer service and quality of the food is spectacular! Within seconds, they set up my toddler with a table place setting and a special free kid's meal came out! We also got a free toy! This place is amazing for young families! My husband and I enjoyed a lot of good food and the customer service is amazing! As soon as we emptied a plate of meat or veggies, they came over immediately to remove it! The servers were attentive and always made sure we were doing okay! Highly recommend for those looking for a toddler friendly hot pot place!

The rolls royce of Chinese hot pot is famous for its services and its extra-ness. First time in the Irvine location. Not a long wait because we went after 9. Also, prime rib is $1.99 after 9!!! Cannot wait to come back but PLEASE have sparkling water!

Always a very solid option for a nice meal. This location is on the smaller side and you would benefit from a reservation to ensure a table. Service is great as expected. You can play games outside while you wait which is nice. Overall an enjoyable experience!