Haidilao Hot Pot Seattle

I've been here 3 times. Never disappointed. It is just chaos to drive there(downtown Seattle), hard to find a paid parking slot on the street, or you can go to the mall parking garage(also paid parking). They offer variety of meat. The broth taste so good, the meat is tender. Seafood is fresh. Everything is nicely display. The server was very friendly with help from the robot. They also give you apron and hair tie. Overall, highly recommend.

This was our 2nd time having hot pot. It is in the 3rd floor of the Pacific Place mall. It was a bit chaotic in here, and hard to hear. The options available to us were confusing - a la carte as well as buffet, paper vs ipad. The server tried to explain it to us but we messed up our first order. It was not intuitive. We had the pork bone broth and the Szechuan broth. The Szechuan was Very spicy. Good for the meat - too much for the veggies. The Wagyu was incredibly tender, as was the pork belly. Both are recommended. There were signs for the sauce station on recommended sauces - we didn't see those at first. This place used a little helper robot very effectively. That was cool.

All you can eat option here is really good deal. The food was excellent quality. The meat cuts were great. The veggies were fresh. The sauce bar has many options and appetizers, they even have instructions to make the best sauce combos. The service was excellent, the staff was very friendly and accommodated us as a group of 9 people. For parking, use the mall's parking garage, it's paid, but very convenient.

This is an amazing hot pot experience! The service is top-notch -- friendly, attentive, and super efficient. The ingredients are fresh, the broth options are flavorful, and the sauce bar is a fun bonus. Everything feels clean, organized, and well thought out. Definitely one of the best hot pot spots in the city!

The best hotpot experience I've ever had. Very big spacious clean restaurant. Clean modern vibe. We got the all you can eat lunch. The server Alen- provided exceptional service including hair ties for long hair, disposable apron, hand wipes, and lens wipes. Sauce and dessert bar has a pretty wide variety of sauce mix to your own sauce. Some salad available as well. Our hotpot order came with two base (mala and tomato) and two hot water. All you can eat hot pot was very delicious. Best tomato broth I've ever had at hot pot. Malal is actually "Asian" level spicey and recommend to taste it before commiting if your spice level is low. I mixed mala and tomato base in my own bowl to have tomato broth with a bit of kick. We also used water section to add rice and some toppings from salad bar and egg to make our own congee. We used the secret code "Your soup base is really delicious" and got tomato base soup. We were surprised at how big the soup base packet was as we expected a little sample size. I also noticed some staff carrying red paper bags and asked what that was. They gave us a little snack bags. Their restroom has bidet with heated seat, mouth wash, qtips, more hair ties, and disposable eye shadow applicator to fix your makeup. Strongly recommend haidilao for hotpot!

Great place for hot pot! The food was great, service was also good. The all you can eat menu, especially combo B is actually worth the price with the wagyu beef portion for each person and two soup bases included. I came when the place was pretty full so it’s a little noisy, with an addition to the music/noise from the restaurant & robots. But, I definitely will come back again next time!

Came here for a birthday dinner with my sister and it was some of the most amazing hotpot I’ve ever had! It is located on the third floor of a mall but it is relatively easy to find once you go up the escalators. And they do offer all you can eat now, compared to before when it was all Ala carte. Although, it is still pricey per person, but they do offer different “groups” you can pick from, which determine which types of meats will be available for you. There were five in our party and we chose four different soup broths and they were all exquisite. We got the curry, which was extremely flavorful and rich, the tomato, which packed a nice acidic punch and nutritious, the pork bone, which was meaty and tasty, and lastly the spicy with oil, which packed a nice kick. We ordered via a tablet and they had this cute little server robot bring our dishes to us. They have everything from different cuts of beef, chicken, seafood options, lots of vegetables (American and Asian), and noodles and rice options. They even had a sauce bar you can add on for an additional cost where you can make your own dipping sauce for your hotpot. They even include recipe ideas if you don’t know what to combine. They also have a dessert bar as well, for an additional cost too. Service was also on point, our waters constantly being refilled, constant clearing of plates and they were extremely friendly and accommodating. They even offer mouthwash available for use in the restrooms, as hotpot can be pretty potent. They bring these Asian mints along with the check too and on the way out, or on the way in; they have claw machines for fun and a bowl of more mints for the road. A definite must have and am craving it again already.

This was my first hot pot experience and I loved it. They have plenty of options for everyone. We had a vegetarian friend with us and have plenty of veg options.

clean and bright, good service. Zoe did excellent job! Price is reasonable. Parking is validated and convenient.

I like the food but there's a HUGE issue with their all-you-can-eat. The AYCE comes with a 90-minute time limit, and the timer starts as soon as they activate the AYCE menu and hand you the iPad. Unfortunately, this is when the "all-you-can-WAIT" experience begins. You can order as much as you want within the 90 minutes, once time's up, ordering is cut off. Both times I did AYCE here, the broth took forever to boil, and I overheard other tables complaining about the same issue. During my most recent visit, it took a full 30 minutes for the broth to boil with nothing in it. When I brought it up with our waiter, he admitted that this has been an ongoing problem lately and they're unsure why. Well, we had the same problem last year. All we could do was watch the timer on the iPad tick away. That said, I have to give a huge shoutout to our waiter, Anthony. He provided the best customer service I've ever experienced at Haidilao. He understood our frustration and went above and beyond to compensate us for the time lost waiting for the broth to boil. Thanks to him, we left satisfied and full. They shouldn't enforce a 90-minute limit if their stoves underperform. Pre-boiling the broths before bringing them to the table might be a simple fix to respect customers' time. Online waitlist and reservation availability are not accurate for this location. The AYCE menu is somewhat limited but it's still solid. You can choose up to four broths, and my favorite is the pork stomach & chicken soup. The Wagyu beef is also a standout and noticeably better than the other beef options. Parking is convenient with multiple garages nearby, including one under the same building. Interestingly, parking is cheaper on weekends for that garage. However, they no longer validate parking as of today. You can get coins for the claw machines on your way out.

I was seriously disappointed. The hostess and waiter were really nice--but the experience at this particular Hai Di Lao in Seattle was frustrating, especially around allergies. I'm gluten-free, and we asked about soup broths that were safe. The staff didn't seem informed. The waiter had to ask management, and management said none of the soup bases were gluten-free--which is completely different from what we were told at the Hai Di Lao in LA. The waiter went back again and eventually told us that the tomato broth was gluten-free, but they couldn't provide an allergy sheet to confirm--even though the website says one should be available. We were so confused and didn't feel confident, so we left without eating. They also didn't have gluten-free soy sauce like they did at the LA location. Overall, it was a very different and disappointing experience. I gave two stars because the waiter genuinely tried to help us, and he was kind. But when you have food allergies, clear communication and consistency are non-negotiable--and unfortunately, that just wasn't there.

I've been to Haidilao about 7 times, and unfortunately the service and quality (which they're most known for) has declined recently. I know it's common to have a lot of rules around AYCE, but Haidilao really took things to extremes that I haven't seen before. We didn't get our meat until about 35 minutes after we initially ordered, while everything else was delivered right away. We were only going to place one meat order to begin with, so this money saving tactic was a bit inconvenient. I'm also pretty sure the 1.5 hour timer on the iPad was moving at a faster speed, like 25-50% faster than a normal clock, which was wild! The broth options are also really limited and the spicy broth had basically no flavor, which was surprising because usually their broths are really flavorful. This was my first time doing AYCE at Haidilao, and honestly the experience rubbed me the wrong way so much that I might not even come back here for regular hotpot anymore. There are plenty of authentic, delicious hotpot restaurants (both a la carte and AYCE) in the area! I am still giving the restaurant three stars because I think the food was good, other than the flavorless broth.

The food was good but not great, but we were confused by the set up and menu. I've done hot pot before so familiar with how it works but the server seemed rushed and didn't really explain well how to use their ordering system or the process. The restaurant was clean and bathrooms very nice.

Amazing. Loved this place in NY and it was fabulous here also. One of the best hot pot places you can find. Everything just tastes better here - like their lettuce, tofu, etc - it's all just high quality ingredients. There were no reservations available online so we did the waitlist and when we arrived 5 minutes later, the restaurant was empty! So don't be deterred and give it a shot. They even give you a free goodie bag of snacks when you leave. Highly recommend!

The only AYCE for Haidilao is in Seattle?? I had to give it a try. Haidilao has always been so good but so pricey, so this felt like a steal. We came with a party of 6 which I felt was the perfect number in terms of seating arrangement, variety of food tried, and overall vibes. We were able to get 4 different broths, and we chose the tomato, mushroom, pork bone, and mala spicy (they ran out of the basic spicy one so let us get this one off the special menu). In terms of other ingredients, we basically got everything haha. I loved the beef

Heard a lot about Haidilao, finally tried it this weekend, mainly coz the Seattle location now offers ayce. Ambience Seating area is brightly lit, lots of tables. Sauce bar Good sauce bar with plenty of sauces, condiments, enough to make many variations of sauces. Selection Meat selection is very small. 1 beef and 1 lamb. 1 kind of fish ball. Honestly the $49 option didn't seem like a good value because not a lot of options get added by the upgrade. Broth Broth is very bland. Honestly, if the broth was good, I'd have still given it 5 stars inspite of the low selection. They were like salt water. The waitress mentioned, that their more popular broth are not part of ayce. I mean cmon, we're paying $37 already, and there's nickel and diming with broth selection too now? Let alone meat selection is already so poor Service Service is 5/5, super fast. No complaints here I'd say take a look at Happy lamb hotpot ayce to see how well they do it, costs $5 lower than here, food selection is atleast 4x the items, the meat is incredibly fresh, broth tastes amazing, no extra charge for "special broths"

My friends and I went to Haidilao Hotpot for Happy Hour last week to get their $4 beef plates and $2 Sapporo and Asahi draft beer deals (from 9pm-closing). I've since heard that they've discontinued the $4 beef plates though and so I'm not entirely sure what they have on their HH menu now. This was my first time at Haidilao, but everyone else had been before. The six of us ordered 19 plates of sliced beef (each plate comes with 7 slices of beef), 7 beers, and 4 types of broth (Chong Qing Spicy Broth, Spicy Broth, Pork with Chicken Broth, and Tom Yum Broth). Note that the broths are not included in Happy Hour and the broth cost $40 in total, which was the most expensive part of the meal. We also got the sauce, snack, and dessert bar ($6 per person) which had all your sauce needs, crispy packaged snacks, honeydew, oranges, bean curd, spicy seaweed, almond tofu, lychee jelly, fruit jelly, brown sugar jelly, salted peanuts, and sesame seeds. Even without the hot pot, the snack and dessert bar could be a filling enough meal on its own! In total, our bill came out to about $250 plus tax and tip. The SLICED BEEF was tender and marbled; you can definitely tell that the meat quality is a step up from Happy Lamb. Of the broths, my favorite was the TOM YUM BROTH- it was super creamy and had strong lemon grass flavor. The PORK BROTH I found somewhat bland, but I liked the fish cakes. It also had pieces of chicken in it, which were overly tenderized in my opinion. The CHONG QING BROTH was not too spicy at first, but leaves a spicy aftertaste in your mouth and can definitely build up. The regular SPICY BROTH we thought was actually spicier than the Chong Qing broth as you could immediately taste the heat. Both were quite oily from the chili oil. As far as the snack and dessert bar, I really enjoyed the BEAN CURD, ALMOND TOFU and the BROWN SUGAR JELLY, and LYCHEE JELLY. The bean curd was flavored with sesame oil and was quite filling. The almond tofu was super smooth with strong notes of almond. The brown sugar jelly was nice and sweet and complemented the almond tofu well. Lastly, the lychee jelly was soaked in a sweet ginger sauce which was super yummy. The interior is quite fancy and modern, although not quite as fancy as Dolar Shop in Bellevue. It's clean as well. They give you aprons while you eat and are prompt to serve you. While pricey outside of HH, someday in the future, I hope to try their AYCE option and also their noodles as I would love to see them perform the noodle dance. Overall: 4/5 for food, 4/5 for service, 4/5 for interior

Visited on a weekend night and was slightly disappointed. First of all, health rating was stated as okay. Second, I didnt like how the server kept checking up on us every 10 minutes even after we got our food. For 3 people, what we ordered was enough to make us full and it was under $100. They do however charge you for sauces and i felt the meats and veggies were just way too plain. Not even the broth was good enough to supplement. Food was just alright even when cooked right. You cannot change the temperature of the broth as well. Overall, will not come back.

We went for a Saturday early dinner and it was quite empty. Inside the pacific place shopping mall, so the parking is great, and on the 3rd floor. This location has an all you can eat option, if you like eating a variety of meats, this is a great option. Keep in mind that you cannot take any left over home. Even the soup. We asked if we could just take the soup home and there was a lot of push back for it. Service was okay. The gentleman that took our order initially was very good, but the lady we had after was not very nice. And there is a time limit to AYCE. Keep that in mind.

Overpriced and under portioned The meat are sliced so thin it barely made it out the broth. Lots of fatty beef sections. The veggies were good but a lot were unavailable (we were the first customers in at opening). Waitress and robots serve you. Kinda cool in concept but pretty unnecessary.

One of my favorite hot places to go to. I've never had a bad experience here. The service is impeccable and attentive. They recently added an all you can eat option, which we opted for. The selection was good and the quality of meats were great. I liked that you can select up to 4 different broths to have, allowing something for everyone.

Dolo our server did an AMAZING job! He cleaned plates right away, step in to help when we were struggling and was attentive to everything! Thank you so much for making our experience exceptional! Additionally they now have AYCE for 46.95 per person and have a vast menu for the big combo! Considering how much I spend here every time I come it is WORTH it! Even the items they limited such as wagyu and shrimp paste were very reasonably portioned. Had a great time here as a double date with a good friend!

Haidilao is a famous hotpot restaurant from China which I have heard of so much but never visited until now. Came with a big group for lunchtime, server was very friendly and attentive. We got the all you can eat with 4 different soup bases, mushroom, pork, spicy pork, and tomato base. We thought the tomato and spicy pork broths were the most flavorful, I especislly liked the tomato broth which was packed with flavor. The food quality was also very good, with everything tasting very fresh, and there was lots of selection of meats, vegetables, and other goods. Overall I really hope to come back again, though it was definitely a bit on the more expensive side (~$50pp) so probably only on occasion.

Ive always been a fan of Haidilao and decided to come try their all you can eat menu. With the all you can eat menu you only get 90 minutes to order your food. There are 2 all you can eat options 1 for 36.99 amd one for 49.99 with more meat options. This does not come with the sauce bar which is an extra 3.99 per person. We opted for the 36.99 option plus an additional charge for the sauce bar The menu itself was very limited and there was only 4 soup base you can choose from, pork bone, spicy pork bone, mushroom, and tomato, we opt for for pork bone and tomato broth. The pork bone as simple and clean but the tomato is our favorite. There is only 3 meat selections: pork belly, Australia lamb shoulder, and Angus beef short plate brisket which was all good quality meats. The sides menu was also very limited we ordered bok choy, cabbage, quail eggs, soy skin, Chinese donuts, ramen, and duck blood The sauce bar had a huge selection where you can make your own customized sauce and there's also appetizer and a custom dessert bar where you can mix all sorts of jelly with red bean and tofu. The all you can eat menu is worth it but limited in choices.

This place was recommended to me by a few people, and so we decided to try it out for dinner! It was a bit pricier than most places for hotpot in Vegas, but we ended up ordering a la carte. I got a tonkatsu base, but unfortunately, I still think Shabuya has this place best for that base favor. Here, the tonkatsu just tasted watered down. We ordered wagyu, and I actually really enjoyed the meats we ordered. The noodles were okay, but I thought it was cool that another table had a little noodle making/shaping show at their table, so I felt like the noodles were more on the authentic side. When making a sauce, I found it really interesting for recipes for their famous sauces to be available for customers to copy and make their own! The place itself was nice and big, and it was neat to see it inside of a little mall. The service was good, and since it was our first time, our server was really helpful with educating us about the menu and ordering.

Haidilao is a classic place to get hotpot. I love that they have the new AYCE special that has a variety of add-ons. The time limit is 1.5 hours to order whatever you want which is perfect. Unfortunately the sauce bar isn't included in the AYCE special. Cons to the experience was the staff did not seem prepared for how busy it was that day. We would receive things we ordered way later and did not receive one of our items at all even after informing the waiter of this multiple times. Also, they cleaned out the freezer before closing so when we were done we did not receive our ice cream at the end of the meal.

Service was great! Our server was very thorough going through the menu, explaining different cuts, and attentive to us throughout our meal. The interior was super clean and large too-- perfect for parties or family dinners! Food was delicious. Lots of variety. A tad bit on the pricier end for AYCE hotpot, definitely a spot to splurge. Will be back soon!

All you can eat at hai di lao. Variety of meat dishes and veggies available. Great service, they give you hair ties

Totally see the hype about Haidilao's good service and fun little treats like all the snacks you can take home. However, the food itself is just pretty average hot pot, and so the high prices aren't really justified. My friend and I ate here and spent around $95 without feeling too full either (not the AYCE). Also having tried Haidilao in Asia where is much cheaper and the service is actually even crazier, this just didn't feel too special especially at this price point.

I finally ate at a Haidilao Hot Pot. Woot! And it is as expensive as everyone says. I guess it's ok once in a while. Happy hour is only M-F for some good deals. For two people, we way-way over ordered. Ah well, we cooked everything and took them home along with two of the delicious broths. When ordering, you order broths first, which have their own price(s). Then you order the items to cook, which total to its own number. Be sure to add the two to know how much you are really, really spending. A must order is the sauce bar - need one order per person. Honestly, all the food is excellent quality. The broths are amazing. Don't underestimate the non-spicy ones. That chicken soup and mushroom soup are incredibly flavorful, and I highly recommend those two. Food wise, though we enjoyed the quality of all the dishes, here are notes to myself of what to order or skip next time: Australian Lamb Shoulder, $16.99 - skip next time Fortune Gold Bag, $9.99 - order again Squid Tentacles, $10.99 - Thumbs up from me. Meh from hubby. New York Steak Slices, $14.99 - order again Shrimp Paste Shiitake, $8.99 - order again (My favorite) Banded Grouper Fillet, $12.99 - order again Tofu (skin) slices, $4.99 - skip next time 8 second bean sprouts, $5.99 - skip next time Signature Marinated Beef Tenderloin (half), $8.99 - order again (Hubby's favorite) Haidilao Dancing Noodle x2, $9.98 - 1 order only next time Sauce bar x2, $7.98 - Must order There are snacks, salads, and desserts at the sauce bar. Save room for those!! There is ice cream at the door, too. OMG, so full. The restaurant looks fantastic. Their service is impeccable with aprons provided to all customers.

Experience was okay. Customers service was nice but what set me off the most was I told my server it was my friends birthday and if they did anything special. He proceeded to tell me yes we do gifts, etc. So my friends and I were excited to surprise him. They never ended up doing it and just left us hanging and gave us our check. They were also not busy so I didn't understand why they had forget.

The hot pot service was pretty good. There's a lot to choose from and you can split up and try different broths. The yellow fish broth was our favorite. The service was pretty quick for us but it wasn't very crowded. It feels somewhat private and the ambiance is clean and luxe. I think it is a bit expensive for what you get.

I have never been to Haidilao but have consumed a lot of hotpot, though typically AYCE, which this is not. That's fine, and it's in a convenient location in downtown, so some friends and I went on a Saturday with a reservation. The waiting area is nice and they have snacks everywhere! We definitely consumed quite a few of them while waiting, and about 10 min before our reservation time since we were all there we were seated. We were given aprons and touchscreens to order. There were 7 of us, and we were split into two groups with 4 and 3 to order separately. In my group we opted for the quadrant broth with tomato, tomyum, and the two spicy broths. We also ordered some meats, veggies, and fungus. As a heads up, the sauce bar also costs extra here, but it does have quite a few options and more snacks. We also did the noodle dance. Broth and food was quickly delivered, and it was super fun to have the robots bring us our food! Really organized. The workers also asked us for when we'd like our noodle dance, and we opted for a bit later in the meal. The dance itself was cute and short, not something that's needed but a fun addition. All the other items that were ordered tasted really good, the stand out being the honey pork. This place is very pricey, as a heads up. In general, I'd probably go to Bellevue for an AYCE place but I was definitely content with my meal, felt full without being overstuffed. Also don't forget to tell your waitress a secret saying for a cute gift! They only allow one per table here though rather than for every customer.

We were pleasantly surprised that we were able to get a seat on a Saturday evening for 4. We did the All You Can Eat and got the pork bone soup base, mushroom soup and the spicy pork soup base. All were tasty but the spicy pork soup base was spicy. I love spicy food but even for me, I was feeling it! The meat is fresh (mainly stuck to beef and the sauce bar is cool. They have a robot server bring you orders as well. I'd say I wish there were more options. It felt limited overall. Maybe we should have done Super Saver B but it didn't feel like a massive difference for options for about $15 more. Bathrooms were amazing though lol

Great service and energy from the waiters. The robot delivery system was pretty good, made things a lot easier for the servers. The restaurant was well decorated and gave a happy cheerful ambiance. We got the AYCE set A, which had most of the items we wanted to get. The price of $36.99+$3.99 for the sauce bar was pretty worth it (depending on how much you eat). Since it is a chain, everything was pretty standard and streamlined. Make sure to search up secret codes for free gifts .

I always have a great time at Haidialo, they make group experiences and especially celebrations very special. The sauce bar has great selection which is super important to my experience. The noodle dance is a fun request, I'd say it is definitely worth it if someone in your group hasn't ordered one before. One specific time I was celebrating a friend's graduation and one of the workers came and brought our group of 15 little light up wands, and the person we were celebrating a little toy. They are always super sweet and willing to take photos even when they are busy!

Amazing food like always, the AYCE option is even better because I can have the pleasure of ordering a ton of food w/o having to break the bank. The service is on point and the staff fail to deliver the speedy service. Ambiance is always fun and friendly, I would always hear the birthday songs going in the background because someone is celebrating their bdays here

The only location that is doing AYCE! What a steal!! I absolutely love coming to Haidilao because they have the quarter pots. We order either water in some of the tins or the same soup broth so we can keep some of the soups not as fatty. Four different broths allows us to do that with two different soups! The meat is always high quality, better than happy lamb. Their selection is always great and even though the AYCE selection is limited, it has all of my favorites like quail eggs and tofu. Service is always great too. I love the hair-ties they give to people who have long hair and the aprons so that you can keep your clothes clean. The cat robot waiters they have are convenient and the kids absolutely adore them. The layout of the table is also convenient with multi-tiered shelves which flip out for easy access. There's always more than enough room to fit in Haidilao booths. The bathrooms are always clean and well stocked and they even have bidets. You won't know how bad you need a heated seat until you sit on one. Overall, will be coming as long as they keep the AYCE!

Yay so happy that I got to go to my first Haidilao restaurant! This was quite the experience! Service was good too! You order everything ala carte so we ordered few rounds of their sliced meat, mushroom mix, and Chinese cabbage. We ordered 2 broths, one was mushroom broth and another was spicy beef broth. Both were delicious! If you order the flying noodle on the menu then that comes with a show which we got a cool flying noodle dance show. If you know their secret phases you will get freebies. We got their free mantou dessert, snack bags, and toys. Fun dining experience and yummy hot pot!

I rarely come to Haidilao nowadays because of how popular and busy it is -- today was an exception! We came at an off hour, this location wasn't busy at all, and our server Dolo provided great service! He went above and beyond for my family. Food was tasty and I enjoyed my meal, Szechuan was SUPER spicy! I appreciate all the amenities that Haidilao offers, it feels like a luxury and customer-oriented dining experience.

Came here for AYCE on a weekend for dinner. Recommend to make a reservation as there was a line when we arrived. We waited for a while for the table to be ready. For AYCE, you would choose 2 soup bases for 2 people, then order the rest on the tablet. We were taking a little time to decide on the soup, and the waitress abruptly said she'd come back later and walked away. This came across extremely rude. We then felt ignored for a long time even though we were ready. And when she eventually came back, her demeanor was unwelcoming. Even though the food was okay, this disrespectful behavior was unexpected and disappointing. It ruined the dining experience for us.

Selection of hotpot food items were great. I went for their ayce and the portion size for each item was plentiful so be wary when ordering. The pig stomach soup was so good. Server was very attentive and kind. I loved how the sauce bar contained fruit and other side items. The place was very clean and welcoming. I'll definitely be coming back when I visit Seattle again.

I love Haidailao and found out about the AYCE option at this Seattle location. That's a dream come true. We went for my bf's birthday dinner was amazing! Even tho it was busy for a Monday night, the service was excellent. Our server was Danni. She was awesome and very sweet. She helped make my bf's birthday very memorable. They also did a bday song, gave him a free cake slice and bag of snack goodies! Front desk, Betty was awesome too and gave us game tokens (which you get 2 coins if your bill is greater than $100). There's ice cream and claw games in the lobby we played on our way out! Bf won a cute piggy toy! Thank you for making my bf birthday dinner very memorable! He was so happy!!! Haidailao for the win!!!

My friend and I came on a weekday for lunch and opted for the AYCE lunch special. It wasn't very busy and service was attentive. The lunch however, was mediocre. The AYCE menu (we got the cheaper A option) was pretty limited even for the price lacked a lot of options that we thought were standard at other hotpot places like mushrooms, fishballs, tofu, etc. Sauce bar is also not included. The quality and taste of the food was fine, but the spicy pork broth wasn't spicy at all, which was weird. Overall, one of the more disappointing meals at haidilao and I wouldn't opt for the AYCE meal again.

Came here for the ayce hot pot, I generally enjoyed it as it felt high quality! The service was a bit slow but the ambiance was quite nice! I enjoyed my time here. They have a nice sauce bar and they sing to you if it's your birthday! There's also nice deserts too!

Went here for my sister's birthday, William our server was the sweetest and the best! The food was delicious! Thank you!

Food was really yummy. We had gotten the all you can eat option and was very full. Tram was also a very considerate and amazing server!

First hot pot experience - outstanding! Gentle and attentive service. The robot delivery assistant is cute; the waiter removes the food items and places on the table, explaining the dish and optimal cooking time for each ingredient. The interior is spacious, incredibly clean, quiet. with a centrally located sauce bar (more later). One begins by selecting a liquid in which to cook the food. We selected miso, mushroom, and Tom young goong. We went a little crazy ordering the proteins and vegetables but managed to finish just about everything. We had steak, lamb, tofu presented three different ways and a variety of veggies. Tip - pay the few extra dollars for the sauce bar. Not only were there a large array of different sauces, (sesame, peanut, soy, chili, etc) and toppings, there was fruit, a variety of chips and snacks, and jellied treats. On the way out, one could take individually wrapped snacks, and the most adorable ice cream shaped like bamboo. The flavor was almost like a creamy matcha. Delish! Can't post this with a special mention of the restroom, which really deserves 6 stars on its own. Easily the cleanest and best smelling bathroom in town. Heated seats?! A multitude of buttons to clean one's posterior, should one so choose. Next to the sink, you will find a small dispenser with tiny cups and mouthwash. Again, first time visiting (and not the last), but it was evident that this team really wanted to ensure one had the best hot pot experience. Mission accomplished!

Tram is amazing! Excellent service, great food!! We love coming here!! So worth the drive down from Skagit!!!

Haidilao Hot Pot in Seattle offers an unforgettable dining experience that tantalizes the taste buds and delights the senses. From the moment you step inside, you're enveloped in a warm and inviting atmosphere, with attentive staff ready to cater to your every need. The highlight of the experience is, of course, the hot pot itself. The selection of fresh ingredients is extensive, with everything from succulent meats to crisp vegetables and flavorful broths. Each bite is a burst of flavor, and the interactive nature of cooking your own food at the table adds an element of fun and camaraderie to the meal. Service here is top-notch. The staff goes above and beyond to ensure your dining experience is nothing short of exceptional. Whether it's explaining how to use the hot pot or recommending the perfect dipping sauce, they're always friendly, knowledgeable, and attentive. The ambiance is another standout feature of Haidilao Hot Pot. The restaurant is beautifully decorated, with modern yet cozy touches that create the perfect setting for a memorable meal. It's the ideal spot for a gathering with friends or a special celebration. Overall, Haidilao Hot Pot is a gem in Seattle's culinary scene. With its delicious food, impeccable service, and inviting atmosphere, it's no wonder it's become a favorite among locals and visitors alike. Highly recommended for anyone looking for a unique and delightful dining experience. Occasionally they had a 20% off for tech worker on their website

The best hotpot experience I've ever had. Very big spacious clean restaurant. Clean modern vibe. We got the all you can eat lunch. The server Alen- provided exceptional service including hair ties for long hair, disposable apron, hand wipes, and lens wipes. Sauce and dessert bar has a pretty wide variety of sauce mix to your own sauce. Some salad available as well. Our hotpot order came with two base (mala and tomato) and two hot water. All you can eat hot pot was very delicious. Best tomato broth I've ever had at hot pot. Malal is actually "Asian" level spicey and recommend to taste it before commiting if your spice level is low. I mixed mala and tomato base in my own bowl to have tomato broth with a bit of kick. We also used water section to add rice and some toppings from salad bar and egg to make our own congee. We used the secret code "Your soup base is really delicious" and got tomato base soup. We were surprised at how big the soup base packet was as we expected a little sample size. I also noticed some staff carrying red paper bags and asked what that was. They gave us a little snack bags. Their restroom has bidet with heated seat, mouth wash, qtips, more hair ties, and disposable eye shadow applicator to fix your makeup. Strongly recommend haidilao for hotpot!

Visited on 10/15/2024 I went with friends and we opted for the all-you-can-eat option at $39.99 per person (drinks not included). The place was very clean, and the food was fantastic. We chose four different broths, and while they were all delicious, we felt they could use a little more flavor to really make them pop. The service was average, and the parking was a bit of a hassle, which was the only downside. Overall, we had a great time, and the quality of the food made it worth the visit!

Always love coming here, The food and our server Tram was great! Looking forward to our next visit!

Haidilao is crazy good! Went to Haidilao for Valentine's with my boyfriend and I enjoyed the atmosphere and the snack bar that came along with it. My boyfriend and I got the half and half for the broths. One side was the tomato broth and the other side was the tom yum broth. During the time that we went they also had a lunar new year deal, which was $2 each for an order of angus beef short plate and Australian lamb shoulder. We also ordered the meat platter too, which came with a variety of meat. Along with that, we ordered the vegetable platter and sliced bamboo shoots. For noodles, we got the vegetable noodles and vermicelli noodles. Our dessert was the rice cake with sugar and to drink we got the matcha coconut, which was sweet but more coconut flavor than matcha. Overall, we were very satisfied with what we ordered at Haidilao and ended up finishing a majority of it. Since it was Valentine's Day the server ended up also giving us two Ferrero Roches with matcha powder surrounding them. This was very sweet of them and I loved the gesture! We also found out during our time that Haidilao doesn't offer their special dance on Wednesdays, which we were looking forward to. I hope when I come back, I can experience it in person!

I came back to Haidilao Seattle last month before I went on a cruise. The service, quality of food, and the atmosphere is still top tier. I love the machines in the front and got a little toy after the meal. I don't know if hot spot still includes ice cream because I was too full to ask. We had beef belly and Kobe beef and a variety of veggies. I will be back again.

So we were in Seattle for the day, and decided to try something that we don't have down in Portland. I had heard of this chain (it is apparently growing very quickly in the US). It was an overall fun experience -- the service was friendly. I don't have a lot of hot pot experience, but there was a lot of selection. I liked having the ability to order on the ipad. And there is a robot which helps deliver food, which was kind of fun. However, it was a bit expensive for what it was. Also, I wish that I had watched a video about how to do hot pot first, since we were really unsure what to order or how to cook/eat. We muddled through, though it may have been helpful if we had some guidance. Two recommendations for a beginner: 1-Watch a video to know what you'd like to try. 2-Don't order too much initially... I saw that other people just kept adding things to their order (via the ipad) throughout their visit, which seemed like a much smarter idea.

I've been here a few times and always received outstanding service from the team! On my most recent visit with my cousin and partner, Carlos took care of us, providing fast and attentive service. He even surprised us with goodie bags and extra candy mints at the end! The place is clean, the staff is friendly, and overall, it was a fantastic experience.