H&F Burger

Not sure why the low score reviews for these ballpark burgers. The staff is working hard for the masses to enjoy a double patty cheese burger. Sure it’s $17 but every thing at Truist is expenses like beer for 10 and 11 dollars. These burgers are dang good.

I’ve had the original Holeman & Finch burger. I’ve had the ones at Ponce City Market. I’ve had the ones at Turner Field. All fantastic. I tried these at a World Series game back in 2021 and it tasted like a generic ballpark burger. I went to a game last night and decided to give it another shot, waited 20 minutes in line and paid $20 for a very burnt burger. Half of it tasted ok. But how do you send this out of the kitchen? It was a bit crunchy. Never trying these again. It’s a shame because a true H&F burger is amazing. I will admit the shirts that the staff all wear is awesome at least.

A new location opened a few weeks ago and my coworker and I thought we would give it a try. When we arrived it was cold and they had the doors propped open. We asked to close them and two employees had to go find a manager and asked permission to close the door which seemed absurd but not a big deal. We ordered and for a burger and fries it was $15. That is pretty steep but you get what you pay for so we will see what happens. I asked for a ranch on the side and the lady said they could not do that and had to ask a line cook who told her that obviously we can accommodate that request. The burger was good but the order of french fries was pathetic and underwhelming. There were 18 french fries in a bag that was four times bigger than it needed to be. When we were leaving my coworker asked to have his drink refilled and they refused saying it was cross contaminated. This was the first day they had opened this location and we were the only people in there. To say no to this request was definitely the straw that broke the camel’s back. If you are paying this kind of money to go to a place that has a very good reputation you expect none of these things to happen let alone all of them. We will never come back here and have told numerous possible customers to avoid at all costs. Definitely go to Wahlburgers or another burger joint.

The driest burgers you will ever find!!! Even the buns are stale and hard! And then to top this nonsense off they only offer ketchup and mustard as a condiment??!! What kind of a clown chef is in charge of this place?! Please close this joint and let someone in that has at least a bit of a passion for good food!!

I love a good cheeseburger and have heard so much hype about the famed H & F burger. Visiting Truist Park for a Braves game, what a great time for a burger. I was so disappointed. Bland, dry, tasteless. Please don't waste your time. The Dasani had more flavor. The fries were okay. Everything was lukewarm. Everything needed salt. None offered. A waste of $30. No seating. Had to find a seat near the pavilion.

Not bad at all. As they say ‘Burger Time All a the Time’ and that time was really good for me. I grabbed the original burger, and a soda. You can order a chicken sandwich, a veggie burger or a hot dog, beside the beef burger. They also sell shakes. The order comes really fast and hot. I loved it.

I have been a fan of H&F burgers ever since they opened in midtown. They served phenomenal burgers. I have tried them at Turner field when they first started there, those were slightly less impressive, however excellent burgers. Now comes Truist park H&F. This place deserves no stars. I have tried them three times, they are abomination of any food edible and not fit to be served. Each time I vowed not to eat them again, yet gave them another chance, last night was my final straw that prompted me to write this review. The only reason for my review is that I want the owners to know what is happening at this place at Truist park. The burger patties are over cooked hard well done beyond any cooking process would allow it. The buns are dry, not toasted with butter like the original are. All in all a lousy sub par burger with heavy salted fries for $20. Save yourself from this agony.

My two boys and I had a few burgers and drinks and it was delicious! Having awesome staff like Edmund and Alicia made the whole experience even better! We will definitely return when we come back!

I wish i could give this place zero stars. Terrible service! I spent over 30 dollars on a burger, fries, a mikshake, and water. This H and F location couldn't give me a lid and the customer service was dreadful. My family ordered after me but received their order promptly. Other customers behind me got their orders swiftly. I had to ask twice for my water and the cashier wasn't paying attention and mindlessly gave it to another customer, who I did not know. Unlike the Ponce H and F location, the burger was not worth the wait or the price. The bun was stale and the burger tasted like it had been sitting all day. The frozen fries were nothing special. Thr signature ketchup was not available. For 30 dollars, I advice you to get something else. There are a TON of other options.

At Braves stadium. $20 per burger.. dry AF.. they don't use h &f ketchup. No fries.. total rip off at the stadium. I will never order again. We have always loved h&f but after today we are done! We always looked forward to these great burgers when coming to the stadium. You should be embarrassed to stamp your name on these.! You lost a few customers today. Great job cutting corners!

Long gone are the days when H&F was a symbol of tasty ballpark food. You can now file this under overpriced and incredibly underwhelming. $20 for a burger and small amount of fries. And I'm talking about the 2 driest patties I've seen in a very long time. I would think in the quick turning assembly line operation they've got going on they'd want to take those things off the grill asap but no, slightly burnt on the outside, absolutely overcooked inside. Trash, avoid at all costs.

Not sure why the low score reviews for these ballpark burgers. The staff is working hard for the masses to enjoy a double patty cheese burger. Sure it's $17 but every thing at Truist is expenses like beer for 10 and 11 dollars. These burgers are dang good.

$66.39 for a warmed up, dead dry chicken sandwich, a freshly cooked hamburger with no seasoning of any kind, one order of overcooked cold fries, and a second order of very hot but very soggy and extremely salty fries. What a joke. We went here because we were seeing a show at the Roxy and needed a quick bite, I would have preferred Antico but didn't want to carry around the leftovers. What a mistake. Their soda machines weren't working so we paid $8 each for a 20 oz bottled Coke, plus the absolutely awful meal described above. All of the sandwiches were pre-made and underneath heat lamps, but because I got my burger with nothing on it they had to cook it fresh. I guess that's a good thing, but it was still awful. We choked the sandwiches down, ate a couple of fries each and then they went in the trash. I've always heard really good things about H&F, I won't ever eat at this one again and I doubt I will try the main one after this experience.

This is a braves game staple, and we had a great experience (even during Covid protocols). We had 2 originals, and it was fresh, hot, and still just as good as we remembered from the 2019 season. Service was quick and accurate even for the sea of people waiting! Despite some of the poor reviews, this is still one of our favorite places at the stadium to eat.

Chicken Sandwich- DO NOT. I REPEAT DO NOT ORDER UNDER ANY CIRCUMSTANCRS. When they ran out of burgers I opted for the Chicken sandwich. E-me. Never have I experienced a sandwich so totally devoid of any discernible flavor. Moreover, it was hard, chewy and dry. A microwaved frozen store-bought patty of compressed, processed faux chicken would be light years better than this dreck. Then it stuck in my gut for hours. My friend could not eat hers. She aptly pointed out it was cooked on Saturday, warmed up on Monday, then on Tuesday, then on Wednesday and served on Thursday. Creatures this tasteless do not deserve to die. Memo to H&F- get this disgraceful insult to chicken sandwiches off your menu! It is tarnishing your name. While you are at it, be sure to fire the people who put it on the menu. Burger- It is one of the better items at Truist. It comes with fries that travel well without becoming inedible. I wish they would use real cheese though. Hot Dog used to be good, but they changed it about a year ago and it is no longer on my go to list. Sodas- The souvenir soda is listed on the menu, but never available. Either start providing this product or get it off the menu. The regular sized soda is the size of a whiskey glass. Not worth the money.

I was really craving a burger so thank god for H&F Burger at Suntrust Park. There was a slight wait - maybe 10 minutes (to order), since there was still maybe 30 minutes before first pitch. We were in no rush and I wasn't super hungry so I'm not feeling the hate that most reviews below are feeling. After another wait for our burgers (they seem to come out in waves). I've been to the original location multiple times and their burgers are the best in Atlanta. Their fries and ketchup, however, are meh. But I'd heard iffy things about their new stores so I had low expectations. Honestly... This burger was solid. People complaining about how this burger isn't modifiable. This is THE original burger stack. What's not to love about two patty burger with cheese and pickles? The seasoning on the meat was perfect. It wasn't as juicy as I've had at the midtown/Buckhead location, but still tender and not dry. Fries are a little better than I remembered, but maybe they've modified them since then. Still not amazing fries. But I did finish every last one lol. They were low on condiments at the condiment bar. Too bad they didn't have enough of their disgusting homemade ketchup (jk, it's not disgusting, I just don't love it... give me some Heinz, please). Overall, aside from the long wait, I don't see the problem. Prices are similar to sitting down at the restaurant. Guess people aren't willing to wait for a tasty cheeseburger like I am. Don't worry, I'll take yours.

Best burger I've eaten in a long time. I was in Atlanta for the weekend and was super hungry. So I decided to go to Ponce City Market for lunch. My burger was so good!! 10 out of 10

I will echo what many other reviews have and state the obvious that many ball park locations of places just don't live up to the hype of the originals or brick and mortar locations...and this H&F Burger is a prime example. While it wasn't absolutely terrible, it definitely fell short for me. We ventured in for lunch not too long ago and since it is the off season, there was literally no wait. We were able to quickly order and get our burgers. I ordered the Original Jr, added cheese and grilled onions and sided with crispy onion straws. Pretty generic burger, so I was hoping the patty would come through with the taste! I usually get a pretty basic burger at quality joints, as I really like the meat to shine. Sadly, at this location I had done myself a disservice by limiting my toppings, as the toppings is what I tasted more than the meat. I was sad, as one would imagine. Usually their burgers are seasoned generously and since they come from the grill to the bun with quickness, the freshness cant be missed. However, it was missing here. The burger was nothing more than meh for me. The side of onion straws was on point though. They were expertly fried and seasoned to perfection. I am going to be honest, these onion straws saved a star for this review! These things combined with the service. Overall, this isn't the worst burger or experience I have ever had. It was simply an underwhelming experience and for the prices here, underwhelming shouldn't be an option.

We all know the stadium, mall and airport location of many restaurants fail to meet the same expectations of the original or standard location. This rings true for H&F at the battery, but is still a great food option when visiting the battery and/or attending a braves game. When Suntrust Park first opened, the H&F location was awardly above the Chop Grill, now it has been moved to a location right by the main gate, with a serving window for those outside the stadium and a large open area for those inside. The setup is more like a normal concession vendor, with a long row of registers. The menu only contains a few items, original burger, Hops fried chicken sandwich, veggie burger and H&F hot dog. There are not options to add lettuce, tomato, etc. Menu also contains milkshakes, soda and a few beer options. We ordered 2 originals, which is definitely the only way to go IMO. The entire process is messy and confusing. We found an empty register, placed our orders and were given the drinks. After which, we were told to wait on the side for our orders to come out, but were not provided a receipt. There were a few people hanging out in the area we were directed, all seemingly waiting for burgers, but there was also an employee asking what we had ordered (did not ask for a receipt) and he handed us 2 burgers and fries after a few minutes. Not very intuitive, but the wait was short so it was fine. This location does NOT have the house made ketchup, which is a bummer, normal ketchup just doesn't cut it for an H&F burger. There is just a standard concession stand outside with diced onion, mustard, ketchup and napkins. All this aside, what really matters is the food. The fries were not as crispy, but still tasty. The burger was still the same excellent flavors, but overcooked. The original H&F location served only 25 burgers at a time, the location at PCM is sit-down. This location is massive volume. The same quality is pretty impossible to carry over, but it's a decent effort. There are a ton of bad reviews, but I think by improving the ordering process, giving you an option for the house made ketchup and a little bit better quality control, it would improve massively. At $15 for 1 burger and fries, it is expensive, but still beats the standard concession options.

Before I drove to this location at The Battery Atlanta, viewed their website, and this location was supposed to be open. However, when I got here, the sign on the door stated that they were closed until further notice because of Coronavirus. Why can't someone keep their website up to date?

Favorite tradition--we make a beeline for H and F every time we go see the Braves play. We don't usually eat red meat, but these burgers are worth the splurge.

This place wasn't what I expected. I have heard tales of the H&F burger so I was hyped about trying it. We stood in the first line for about 10 minutes. Once at the register, I paid $15 for the double cheeseburger with fries since i'm not on the A-list. Thank goodness I brought my own water because it's about $3.50 for water. $12 for draft beers! Yikes! Plus, they can't make any changes. Like, my friend asked for no bun and they said they can't do that. Seems simple enough just to leave the bun off though. SMH. You wait in line to order and then you wait in a second line to get your burger. You're not called by order number or name, just whenever you get in line they hand you a burger as they're ready. There is a family restroom to the right of the register so that was handy. The burger itself looked amazing. A super tiny portion of fries though. They don't have ketchup, unless that tangy bbq sauce stuff was supposed to be ketchup? But they did have mustard. The burger turned out to be pretty charred on the outside. Like burnt. The inside seemed to be cooked just fine and moist. But the outside made for an unpleasant experience. I wouldn't get it again but it's good to know you have a burger option at the park.

This is not the same quality food as H&F location in Ponce City Market. Horrible quality - if they serve you your food in less than 1 min, know it's been sitting under a heat lamp.

Wifey and I were excited to go to a Braves game for many reasons. One reason was that we could get another Holman and Finch burger. Well...this is an H&F burger...no where near a Holman and Finch. To say we were disappointed is an understatement! To pay $15 for one of the best burgers in the world is a steal, at this outpost, they are stealing from the patrons by, effectively, false advertising! If this were the first time we tried it, we would never go back. We will go back for the real one, but, never again at Suntrust Park. Stay away... Oh, why two stars...fries were decent.

The location at PCM runs around circles around The Battery location. I don't know if this location is operated by the same group that operates the one at PCM but H+F Burger at The Battery is not good. I ordered one burger, waited about 15 mins, and then was told they were out of something and couldn't make the burger I originally ordered. So I switched my order to another burger. After about 25 mins we got our order and the burgers were over cooked and dry. Fries were soggy. I paid $39 for overcooked burgers that did not resemble the H+F Burger that is well known in ATL. I was actually really excited to have an H+F Burger by our house, and thought it was such a nice compliment to The Battery but my husband and I both agreed we don't need to visit this location again as the food quality is just terrible.

This place is waste of your money, appetite and calories. The service was bad. So you order the food for "here" only to be given the food in a paper bag. What was the point to asking if you wanted the food "here or to go." It is way over priced There's nothing wrong with charging $12 for a burger but not when it tastes like gas station burger. I'm sorry, my mistake. I rather actually have the gas station burger. The service is like going to Walmart, where noone cares what you need.

We were headed to the Braves Cubs game with our good friends Bob and Deb, and stopped into Garden and Gun club for happy hour drinks. We didn't have a lot of time, so we needed a spot where we could order and pick-up quickly. We debated either Antico pizza or H&F burger and decided on H&F. First, you order at the counter (can be done inside or outside the ballpark), and the food comes out quickly. I ordered the Original with fries which was $16, kind of steep for a burger, but everything around the ball park is more expensive. There is no inside seating, but there are quite a few high top tables and chairs just outside the ordering counter. The burger was great. It had great flavor, they use chuck/brisket, and the right amount of cheese. I thought the burger might have been over salted at the beginning, but the more I ate it, the more I liked it. It also had a good meat/bun ration - which I think is one of the most important aspects of a good burger. It's close on too much meat, but the brioche bun handled it well. Plenty of fries served, even too many for me to finish, and I like their home made ketchup. I'll be back.

This is a serious downgrade from their restaurant and the old stands they operated at Turner Field. The quality control has gone straight down hill and they no longer use the same burgers they use at the restaurant (they did @ Turner) I never minded the long wait at Turner because I knew I was getting arguably one of the best burgers in existence, but now I would rather eat pre packaged nachos with imitation liquid cheese than spend a dollar on the garbage they serve at Suntrust Park.

This location gave me a cold hot dog for $10. They were sold out of BURGERS it's a burger restaurant. Regardless, they served me up an Icy cold dog as their substitute.

Waited over an hour to pay $14 for a small, tasteless burger and greasy, limp fries served very, very slowly by friendly local high school volunteers. Wasted 3 innings of ball game. Save your time, money, and taste buds and get a hot dog somewhere.

ABSOLUTELY not worth the money. You can't get your burger how you want it and for $15 I should be able to get it plain. Bread was stale and rock hard. No flavor at all.

Oh how things have gone downhill since the original burger at Holeman & Finch. And really a downgrade from the H&F at PCM. A $12 burger better be good. It was fine. Not $12 fine. The shaved crisp onions were burnt. A side of ranch to dip said burnt onions in was $1. It was watery. How is ranch watery unless they water it down. And the cup of ranch was 1/3 full. Note I did ask for another and they gave it to me. Up your game H&F or you'll be gone just like the predecessor restaurant. No reason for H&F to have this few stars. Hopefully the management actually reads this stuff and makes changes

Knowing the reputation of H&F Burger we decided to drop by for lunch at the H&F Burger located a Sun Trust Park when the Atlanta Braves were out of town. What a big dissapointment! The burgers we ordered we extremely dried out with no taste at all. The chicken sandwich was extreme dry and very salty. The attitude of the staff was not very friendly. To be honest they felt that they were doing us a favor by being customer. I think Linton Hopkins of Hollman Nad Finch needs to help with the quality as this tarnishes the great quality he has established with his product,

Absolutely, the biggest rip off ever!!! The burger patties were as thin and small as Krystal's patty. To this a burger restaurant is a joke. You can get a better burger at Wendy's.

Beware! States on their website that they are open until 10pm. On a Saturday night at 7:00pm, it was closed. Parking was horrible and ended up spending $10 for less than an hour.

The food at this place is so disappointing and so many ways, I remember hearing about this place where they only had a few patties and when they were used up that was it. But they've obviously change the quality of their meat and it's always overcook like a real Tire. This place is freaking awful.

2 burgers, 2 fries, 2 cokes, $42. 45 minutes to get food. Terrible service. Burger is average. They only sell double cheeseburgers.

Absolutely terrible. Not worth it. You'd be better off going to McDonalds. First trip was not on a game day. The burger was not the caliber I expected or had become accustomed to. It was slightly cold and tasted more like a fast food burger. Paid $4 for a side of fries and got 15-20 soggy fries. Totally bummed. I swore I would not eat at H&F again. Particularly after I wrote them to explain the situation and got no response. Really hoping the first was a fluke, I gave H&F another shot today. Second trip was a very similar experience. The line was a lot faster than games I had been to in the past which was nice. The burger was better than the last visit but still not stellar. The few fries I got (again around 15) were terrible. They were not normal H&F fries, but some other ballpark fries. I got my food and realized I did not get my H&F ketchup. I asked the cashier for the ketchup and he replied ,"We don't carry the H&F ketchup on game days. There is Heinz ketchup outside. " Personally I will avoid H&F at all cost. Not only is the food subpar but their customer service is nonexistent.

Will not be going back. Do not waste your money. Horrible place, unfriendly staff, poor service. Went with my husband today and paid $37 for 2 burgers, 1 micro size fries, 2 soft drinks. Don't mind paying for a good burger, but this was not a good burger. What really upset me about this place is that soft drinks are $3 for an 8 oz cup. Cup was full of ice, so at best I received 4 ozs of sprite. The soda machines are not accessible to patrons, so I went to the counter and asked for a refill. I was told that they do not give refills. I said "I just paid $3 for this and can't get a refill?" Their reply was "we no longer give refills". Rolled my eyes and went back to my seat and told my husband that I had been refused a refill. The woman behind the counter was listening to me complain, and asked me if I was drinking sprite (tiny place and we were sitting in front of her) She did come over with another sprite, but I should have been given it when I asked for it. Hated this place. So so food and horrible service. Nothing like H&F at PCM. Should have read reviews before going.

I was really looking forward to trying H&F burger but wow what a disappointment. Service was terrible 20 minutes in line then when I ordered the bison burger asked for it med rare was told all burgers are cooked well done. I don't see paying a premium for burgers if you can't get them cooked how you want. So since I don't like well done burgers I switched to the Nashville hot chicken sandwich. Sandwich was average and the little bag of fries were greasy, limp and cold. Just a bad experience all around.

Happy Monday! We ventured to this spot at Battery Park with high expectations and in search of a decent turkey burger for my nonbeef eating self and simple burger for Hubby. #EpicFail A grilled cheese sandwich is thicker than their "burgers," and I use that word loosely. Luckily for us, we found Wahlburgers...who totally understand the concept of patties being necessary to call a burger just that, instead of a sandwich. #AvoidLikeAPlague

Waited 45 minutes in line to order and was told they couldn't hold the pickles on the burger. There were dozens of burgers sitting there without pickles. All they had to do was put one in a bun and I would have been ready to hop in the second line to pick up my food. I asked again and was told sorry they can't do that. Since they weren't accommodating I took my business elsewhere.

Total downgrade from the last ball park. Still have not figured out how to handle a line 100 people deep. One cashier was working while a second register sat there, empty. Waited in line for 30 mins for our ballpark tradition. NOTE: get a beer first. No one stepped out to manage the crowd or bothered to pull out the stanchions. Quality of beef is terrible compared to before. At least two chewy/bone bits in two different cheeseburgers. Bun is also totally different. Never again!

Absolutely horrendous service. Supposedly a great burger. Unfortunately, I still haven't eaten one. After a 30 minute wait they agreed to refund my money. On non game days it's probably fine. But unless you're looking to be driven to the brink of insanity, do not go there on game days.

Dont take modifications and dont have any vegan options! The veggie burger was good but unfortunately I had to eat dairy...

Love love love H & F burgers!!! Love the homemade pickles and meat was great!! French fries need help!! Little bitty bites of over fried potatoes..no idea how they come up with so many less than an inch pieces...over cooked.

Maybe it's all about timing. I went around the 5th inning during a busy Friday night game and I waited in line for maybe 10-15 minutes. They only serve burgers and fries and bottled beverages, and it looked like there's at least 30 burgers on the grill at any given time, so the register is probably the most likely thing to hold up the line, whether that means drunk people who can't find their money or just one register open. Maybe I got lucky or maybe they have improved but it sounds like I had a better experience than others have. All that having been said, maybe this location is not quite as good as the original, but it's probably the best burger you're going to get at a ballpark.

Was totally disappointed with the whole H&F Burgers at The Battery experiment. The bun was soggy, the two burger patties were way over cooked, bland, too salty, and the onions were just mush. The French Fries (which by the way are included) were over cooked and also way too salty. Needless to say, I could not eat much of my order and wound up throwing most of it in the garbage. Will not be trying H&F Burgers again.

Really disappointing experience at the Braves last night. We were sitting right by the small H&F outpost so were excited to be so close. After standing in line for 15 minutes, finally ready to order and realized NO FRENCH FRIES are available here. What?? Then I found out that every ketchup dispenser was empty at 3 different condiment stations!!! How can you eat a burger with no ketchup? Won't be going back there.

Good burger, but horrible price, horrible service, horrible wait times. Replacing the stadium burger at Mercedes Benz Stadium with H&F was an incredibly huge mistake. They won't get anymore of my business and we'll eat before the game now.

There's always a wait unless you catch it 45-60 min before first pitch or sometime in the middle to late innings. It's a really good burger, a little greasy, but it pairs perfectly with a beer and the sweet potato fries at the nearby fry bar... grab those to munch on while you wait

Your fries are truly mini leftover fries measuring at 1/2 inch. For $14 Bucks I expect premium everything and they suck. Have you heard of quality control? Chick fil a kicks your ass here

I can't rate the food because I have been standing in line for 45 minutes waiting on it. What a joke.

My husband said it best, "How can you call yourself H&F Burger when you don't sell them? You should call yourself H&F Cheeseburger." I'm lactose intolerant. They refuse to make anything without cheese. We had to walk away.

Not the same meat as the restaurant. Mine even had a lot of gristle. They really should be ashamed to have their name associated with this location.

I don't understand how you can't make a burger without cheese? Some people have dietary restrictions!!!!

Yikes. If I'm Linton Hopkins I would take my name off of this franchise now. Had a burger at SunTrust park in the Chophouse location on Saturday 6/10/17 and it was terrible. I used to wait hours at the original Holeman and Finch and the burger was always worth the wait. I wouldn't feed the SunTrust park version to my dog. Avoid at all costs.