Harbor-UCLA Medical Center

They treat you like subhuman.the attending Physicians are all extremely old. When you want to see a specialty doctor first you have to see a resident who is not even in that specialty clinic, and is just doing the rounds. There are pages of patient history notes and you walk in and they ask you why are you here. It is so sad that just because we are low income we are treated less than a animal would be at a veterinarian clinic. Zero respect, 0 empathy. And all with our tax dollars. They have one patient advocate for over 100,000 patients 1:100,000. This should be criminal.

I had a very disappointing experience at the emergency room. I spent over 10 hours waiting to be seen by a doctor despite experiencing significant pain in my leg. During this time, I was placed in a room with two other patients, and my personal health information was openly discussed in front of them, which I found to be a serious breach of privacy. Additionally, the medical staff asked me to remove my shirt in front of everyone, which felt embarrassing and unprofessional. Furthermore, I was asked to receive a vaccine under these uncomfortable and unsanitary conditions. To make matters worse, I noticed blood in the chair I was sitting in, which raised concerns about cleanliness and hygiene in the facility. Overall, my experience was far from satisfactory, and I hope the hospital will address these issues to improve patient care and privacy.

I knew I shouldn’t have taken her here after seeing the reviews. My mom went to the hospital due to chest pain and headache. The only good thing was that they tested her right away. Did the EKG, blood work, urine test and Xray in less than 2 hours after that she waited for 16 hours just to get seen. Its true what people say. You can spend a whole day in the hospital waiting to be seen. Once she finally got taken to a room her nurse hardly payed attention her. Only twice did she came to check on her. My mom kept pressing the button to call her cause she needed to go to the bathroom really bad but the nurse wouldn’t come. I needed to ask another nurse if she can remove the cables off her. Really bad experience. They take so long and the nurses don’t really pay attention to the patients.

I was admitted to the ER on May 5th after fainting at work and was discharged the following day, May 6th. During my visit, I noticed that the staff were extremely busy and, unfortunately, patient care needs such as water and meals were not adequately addressed. I am giving 2 stars primarily because of the poor follow-up experience. My cardiology follow-up appointment was initially scheduled for June 24 th but was canceled on 16th of June with the explanation that I do not reside in LA County—despite the fact that I work very close to Harbor-UCLA. I also left a voicemail seeking clarification, but no one returned my call. Overall, I am very disappointed with the lack of communication and patient care.

I was INSTRUCTED to come here from a nurse hotline(provided by Harbor UCLA medical center) after describing symptoms from some medicine i was taking. They did some tests within the first 2 hours and told me it will be some time before i can get a room and see the doctor. After 10 hours, im taken to sit in a chair in the hallway as i continied to wait. Im tired from being up for about 20 hours and not eaten anything for 15. A doctor takes a few minutes to talk to me and see how i am doing. But never got a room or had a conversation with the doctor about why i am there. It took them 16 hours to give me release papers and say I was ok to go home. Even tho I NEVER talk to a doctor for the initial symptoms and they had the nerve to put anxiety for my diagnosis. Sorry I wasn't in the best of mood or mindset after being told I can't leave until I see a doctor and stayed for 16 hours. Not only did I never see the doctor, but when i asked about it, they said they are not sure how long it would take to see the doctor. This place Is a absolute joke and even worse waste of time. Unless you are at a 100% life or death situation, do not come here.

I have been operated on here and a patient of the Urology Dept. If your coming here to the Emergency Dept good luck, your going to be here a while. Definitely not the prettiest of buildings. You will always have to wait. They offer state of the art medical care at the highest level. This is the go to place when your health deviates from the norm.

Quality of care sucks. We never see nurses come check on my mother-in-law. Her room was dirty the entire time since she got admitted. Housekeeper was cleaning the empty bedside since the other patient was discharged. I asked if she could please clean my loved ones' side. Which she did. We were very thankful for her to help us out. According to the staff (nurses/housekeeping), they must have an order for the rooms to be cleaned on a daily basis. I would have figured it's a hospital with a lot of sickness and germs. Why in the world must you need an order for clean up!!! Nurses don't even try to help patients to eat without an order as well. Nursing staff didn't even try giving the patient the food on her table. When I got there, I overheard the nurses yell "no just take the food!, she's not even going to eat!!!" That pissed me off!!!🤯🤬🤬🤬 *No compassion - No Humanity - No Care* To the workers there, it's just a job, not a career. Shame on them.

In 2022, after my motorcycle accident, I was admitted to the ICU for two days. During that time, I experienced serious neglect, basic needs like water were overlooked. I wasn’t on any dietary restrictions, yet they failed to provide me with water simply because they forgot. The care I received was so poor that I’d honestly rather have someone on the street try to heal me with sticks and rocks than ever return to that hospital.

Amazing staff! Courteous, efficient and knowledgeable. It's a well oiled machine, but I never felt like a number there. I could see nurses physically sweating as they worked diligently to accommodate patients. I had the pleasure of meeting nurses David, Maggie, and K C. along with the entire staff and although I felt horrible they gave me that spark of sunshine filled compassion that got me through my experience.

It only takes the blink of an eye. Next thing we knew we're on our way to the ER. Something as simple as crossing the street of a cul de sac should be just that simple but there's a reason there's all these kid warnings. Their height isn't in any line of sight. Anyway, let's fast forward to the visit. A brief stint in the crowded room filled with bright lights, nurses and doctors was subdued by icee pops and a quieter, less intimidating trauma room. Definitely, NOT tryna come back again. Just comforted by the fact that the nurses were really nice. The kid can go back to playing with his cousins.

Horrible hospital horrible horrible horrible they use money on other useless stuff like see through offices. So dumb. People go for help and don't get any help except "take Tylenol" "eat healthy" horrible care quality.

Giving my review as a volunteer here. Every member that works here including security guards really want to serve the community and understand the high need of the south bay . Sometimes people are tired and are a bit burned out, but at their core every one wants to serve the most vulnerable in our community. I especially love the volunteer team . It's my new little family. Volunteer members encourage each other and it really does feel like a positive warm environment. I look forward to my volunteer shifts as it gives me the chance to make a small positive impact in someway and the community that I grew up . Today was my first day, and I literally had a doctor, thank me for volunteering, which was wild and unexpected . It surely was more of an honor just to be able to help out. This week was also patient access week which meant there was a fair to help educate every staff member about the services patients can access to help minimize barriers to healthcare . Super smart idea. Sure the facilities aren't glamorous ( but they are working on that expect the new hospital to be complete by 2026 ) but again the most important thing is that the people that work here truly do care .

Care quality in the Telemetry Unit is sub par at best. Rude "sitters", CNAs and have not encountered a "good" nurse. One sitter handed me a pillow case and barked orders for me to put it on the pillow. Zero professionalism, zero communication and overall worst experience at this hospital in the past two stays. I asked a question about my brother's vitals and was told they don't know. It's a shame, really as there is no choice but this ER for my developmentally disabled brother due to proximity to his group home. There was a group of children with two adults that were laughing, shouting and running up and down the corridor outside my brother's 4-bed room and I had to mention how disrespectful and inappropriate this behavior was to three people before anything was addressed. Supplies were low such that a physician reached for gloves and boxes were empty. The PT and OT were both professional, for which I am grateful. Visitor and patient parking lot is filled with security staff as well as hospital staff. I watched several walking to their vehicles multiple days. This is sad, as there are limited spots and there is signage stating the lot is for patients / visitors. There is a shuttle for the parking structure, but be prepared to take a tour of the grounds--it is faster to walk. Today there were three vehicles with a group of maybe 7-10 people congregating, drinking beer, smoking pot (with a child in the vehicle) and being rowdy. How is this acceptable? My question to staff and administrators: Does this sound like a setting you'd find acceptable and conducive towards recovery for yourselves or your loved ones?

If I had the option, I would give this place with its incompetent staff a sub-zero rating. Their service is the worst and their customer service is even worse while their service fees are sky high. For a a simple hernia post surgery phone call by just a nurse which was less than a minute phone call, they charged me $4,000. This is ridiculous and a rip off. I'm attaching the bill so you all see how a shitty place this hospital is.

The care is okay. My grandfather is in the hospital and now has cancer they would have caught long time ago but they have horrible nurses and doctors now I'm taking him to providence and that's how I know because this hospital did not tell us. The office experience is horrible and slow. Do not recommend EVER!

After taking my brother to two other hospitals, we have been so blessed for Harbor-UCLA. Everyone has been great and very caring with him. From the minute we stepped into ER to him being discharged. Thank you Doctors and Staff, God bless you all!

People, I know you're not going to be happy for rating them higher on the reviews. I have seen them. Well I got lucky this time went on 05/11/24 around 8:00p.m. It wasn't too busy. I went to emergency room because my foot was hurting to much. I felt on my body 2 days before and didn't think about heading to the hospital at all. Until it got really swollen my leg and foot. I told my Mom take me to the emergency room it was getting rough painful. We went didn't take long for me to get in it wasn't busy at that time. Told the doctors that it was hurting that when I tried stepping on my right foot it was painful. They did X-Rays and found out that my fibula was fractured from the ankle. First time that, I break a bone. So they gave me 3 shots to feel less pain while they straighten my fibula and did a good job thank you! Now I might not need surgery because of the great job they did! that's what they told me at the Orthopedic surgery specialist! Thank you to the doctors!

Worse hospital ever I waited 10 hours with major stomach pain just for them to not assist you. Do not come if you need real help because you will be sat down in the waiting room for you to literally die

Zero stars! No vengan a este hospital van a estar más de 12 horas esperando aver un doctor I don't understand why they take forever to get us checked by a doctor. I ask the RN's & all they say is "I'm sorry but at least now you're assign to a doctor@

Definitely! Not your typical private care that you are in & out. Yes, they may take time BUT they CARE!!!! Because they are an educational institution; it wonderful that there are many "brains" working on your case. Have patience & you will see the difference.

The surgen was great. If you ask to be transformed to a different hospital and the doctor says you must find a doctor to sign off they are telling you only your primary doctor can do that. Call your primary right away. My father in law was given several house doctors that it made our head spind. We asked them to contact his primary doctor to coordinate his care but they never did. He was also never given a hospital social worker until we insisted upon it once we learned he should have received one. Also they . gave him an air mattress that had a defective chamber. Ten days he laid on it with promises of a good bed. The nurses spent more time looking at yahoo news than checking on their patients. And they left him in a dirty diaper for over an hour until the doctor came in and he complained. He was told he should get up and walk to the bathroom for exercise but wh e n he tried the nurse said no. And he was forced back into bed. I don't recommend this place for any length of stay.

Emergency room is extremely slow, average visit is always around 12 hours of waiting, makes you wanna die of your illness just to get out of there.

Too bad theres no option for Zero stars..this whole institution is terrible. They used to be the premier option for patient care and now they treat people worse than cattle. Their current ER is so terrible i cant even describe it..waiting for many hrs for no reason. Staff is very passive. Every now and then you might run into a decent nurse but most look like they dont want to be there. The quality of the doctors is just terrible. If u luck out and find a decent one, he/she is completely overwhelmed. I have no words at how terrible the conditions are.

I just hate the fact that we need to wait for long long hours but it's a really good hospital. Sometimes I see that there's people I really need help and they just don't get helped. We also need to start speaking up because if we don't speak up we won't be heard. It's very important to address everything to nurses and doctors be clear specify everything that's going on with the patient, it's a great hospital. My mom been here forever in and out. I was born here, but yes, it takes hours for you to see a doctor there there is a lot of staff that it's very rude And it's not in the mood even nurses.

It was my first pregnancy and it was the worst/most traumatic experience of my life . Female doctors are the worst they dismiss your pain and treat it like it's nothing, one even said I needed a "psych evaluation" because "she believed" my contractions weren't real? Only a few male doctors took my pain serious and I wish I remembered their names, those few doctors made me feel heard and understood. I would not recommend this place to give birth. It would absolutely ruin your experience. Even if it's a far drive there I promise you the drive is worth it, I wish i did. Yorba Linda was highly recommended to me, I wish I would have went there instead. The one is only for the few male doctors. This was July-September of 2023 I highly doubt it has changed.

my wife was taken by ambulance at 12:00 noon on 6/24/2025 at 7:00 pm she still hadn't been seen nor had she eaten or drank anything! i asked a security guard why and all he said was "i'm sorry "! so i took her to torrance memorial at 7:15pm and she was home in 2 1/2 hours or so. all it was, was a u.t.i.! thank you torrance, and shame on yo harbour ucla med center!

Excellent cusotmer service skills by RN Miguel Garcia while visiting my little cousin yesterday. God Bless You RN Miguel Garcia, Really appreciated the support you gave to my little cousin and to my family while my cosuin was in the ER department Ricky K Benjamin

I called to make an appointment with my primary care provider. I spoke to an agent. His name is Jamel. He was extremely rude and dismissive. I tried being patient and polite back. He kept on giving me attitude. I did not understand what I did wrong. It's not the right way to treat a patient.

Yeah I gotta say this place sucks. Be prepared to wait a really long time. There isn't enough chairs to go around and you gotta wait a really long time to be seen. Honestly unless your shot or having a heart attack go somewhere else. Oh and there's always a bunch of homeless people in the lobby. I guess the only good thing here is the vending machines.

The string smells awful. Where is all that smell coming from? Is it coming from the hospital or from the sewer or where but the whole street stinks!!! This is nuts... It stinks like crap... Really bad

That old lady in the neurology room is super rude in the 8E RM12 building... she told my mom and me she couldn't come and that there was no space and there was a extra chair while scanning my brain in the room and that she couldn't come in unless I wanted or needed her too then at the end she tried telling me only if I wanted her to come in obviously I wanted her there me and my mom both were she wanted to see what was going on with me!!!

This ER is the worst ! 13 hour wait I came Monday was waiting from 6pm - 1am and I still didn't see a doctor. I left. I came back Tuesday 12:30pm thinking that the wait would be less. The nurse told me they were still trying to treat patients from last night. They took my vitals sent me back to the waiting room. I went to my car took a 2 hour nap came back still didn't call me. I then went to Ralph's and took my groceries home and came back (2.5 hours) I came back and they still hadn't called me. I was then told there were 3 people ahead of me and I would be called soon ... an hour went by and I finally got called. I am now in the back sitting in a chair for about (1.5 hours) still haven't saw a doctor. She asked me for a pee test AGAIN. It is now 7:17 and I still have not saw a doctor . They do not care . Horrible ! Horrible horrible ! They need a better system.

Yeah don't come here that 15 hour wait is no joke. Everybody I spoke with was also pretty unhelpful and rude.

Wait time are ridiculously long and no order or organization with staff. Waited over 6 hrs just to get an x-ray of my foot. Never will come here again

Honestly just the worst place I've ever been to in my life, I just wish I didn't have to go here because the way they treat people here is honestly so disgusting and disrespectful. JOHN CASTOR AND JOLENE Neguen, were so rude to me during my time in the ER, I seriously thought the man( John castor) was going to put his hands on me I just hate that as people of color we experience these things from other minorities. These people thought I was so incompetent, they had no remorse when being rude to me because this is something that happens quite often and even after complaining to upper management there was nothing done, was a tiring experience, she asked me who gave her my email as if this is not her job to handle complaints. The way the run this hospital is so sad and I just wish more people cared about the way they are acting towards individuals at the hospital. The care they have for people at this hospital is so poor, this dr. And nurse or student did not experience any repercussions because they DO NOT CARE! I can't stress this enough this hospital needs more attention to client care! I will be reporting this hospital because what I went through I do not want anyone else to experience this!

I have only been to the ER at Harbor UCLA. I like that the doctors explained the test and radiology results thoroughly. However, the wait time is extremely terrible. You might have to wait five or six hours before being seen. If you need additional tests other than what they give when you first check in, be prepared for more hours of waiting.

Do NOT come here if you're really sick! I spent 8 hours in the ER and never saw a single doctor. All I got was some Tylenol for the pain, and they took my blood and urine. The nurses were incredibly rude, and I ended up leaving without seeing a doctor. I have Kaiser, but I came here because it's so close and I was in so much pain I couldn't make it to my Kaiser facility in time. I'll never come back! While I was in the restroom, I saw dead cockroaches on the floor. Honestly, if I were on my deathbed, I'd rather stay at home than come back to this place. This hospital needs to revamp their emergency room system ASAP! Kaiser would never tolerate this nonsense!

I'll just go straight to the point about the ER GOOD: Plenty of parking, security on duty, vending machine in the lobby and nurses reassess your vitals BAD: Waiting for 12 HOURS in the lobby room and then wait another 3 1/2 HOURS after you are called in for your room to see the doctor. Restrooms are not periodically cleaned, Nurses ignore you unless you become assertive, nurses on their phones at their nursing station instead of checking up or updating patients, doctors abruptly stop talking to you midway to answer phone calls so you have to wait AGAIN, Nurses give off attitudes and rushes you to leave the room after you are trying to recover from what the doctor has performed on you (I was still having discomfort pain and asked for an extra 10 minutes to let myself lay down) No outlets to charge your electronics considering that we have to stay at the lobby for the WHOLE day, and not enough seats in both the lobby and the wait room inside where they call you in. While waiting in my room to be seen by a doctor, I asked two nurses, "when will my doctor come see me? I have waited all day and I am getting cold, hungry and tired" the first nurse told me to wait for her return with a reply but she NEVER came back. The second nurse bluntly told me, "you know this is the worst hospital emergency to be admitted in, right?" I was stunned to hear a nurse say that. I understand that EVERY emergency will take HOURS to entertain you but this emergency was by far the worst I have admitted myself in; I should have gone to my local emergency instead. This hospital needs better funding and perhaps gives their employees better pay because their attitude tells me that they are hating their job which is affecting their patients.

The security is so nasty & rude they don't greet you while walking in & look at you like a criminal while putting your things through the X-ray machine they are under construction & they have the emergency room set up like a jail they are violating hippa guidelines I seen multiple patients vitals through the clear window where is the privacy while being in the triage areas & also heard multiple patients government names! Along with them violating your HIPPA rights my grandmother was brought by ambulance we sat in the emergency waiting area for 8 hours waiting on her to be transported no one came to disinfected or clean up the waiting room.

I fucking hate everything about this place. Poor people get the shittiest Healthcare services. Let's start with the parking. There is none. You have to get there an hour earlier before your appointment just to find a spot. Avoid this facility at all costs.

Terrible service, 16 hour wait time in the ER, staff at the emergency patient information aren't of any help. Waiting area is unhygienic, words cannot describe how terrible this place is. Care and clean quality does not exist in this hospital. 16 HOUR WAITING TIME AND STILL HAVE NOT BEEN SEEN BY A DR just RN's

Where do i begin? I was referred by my primary doctor to come to the er for an emergency mri. I've had this before at other hospitals. They requested to do blood work and their reason was to see if I had infection. Hmm, ok. 5 hours later they tell me that they don't do emergency mri here at this location and that my doctor should have never referred me there. I was provided paperwork and all. I blew a fit. I can sit for long and to sit for so long and now to be in even more pain, just for them to tell me they don't do it. A different nurse told me that they should have told me from the jump but that they legally can't??? It's called communication. Anyway. Golden rule treat others how you want to be treated. Then they request meds, had me wait in a room with three people. I hear someone call my name, I get to the hallway and all I see is nurses moving around and no one makes eye contact with me. So I shout who called saul . Then a nurse turned around. Don't nurses go and get the patient. So sad but looks like this is what you get with a county hospital. I never experienced something like this ever. Ever. Very sad when you're looking to get help and the energy there is no one cares. Won't see me again

Due to an unforeseen emergency & geographical situation my grand daughter had to be taken to this hospital to await being transferred to her primary CHOC of Orange Hospital. Of course we've heard of the terrible reputation this hospital has but we were able to experience it first hand. The Shitty attitudes by the night shift pediatric nurses was horrible. Just sitting around their work stations never once coming in to check on our grand daughter who happens to only be 8months old. When asked about simple house keeping request they just seemed bothered. We literally checked into the hospital at 3:00pm and it's now 2:30am and still no transport ambulance or staff have been dispatched. Was given a 6:00am transport eta! My grand daughter was finally taken to CHOC only after learning we had reached out to her surgeon and informed her that no test were done and no doctor had even spoken with us. Horrible experience with this pediatric unit. This is the price of being an active duty military member stationed in fucked LA County.

This hospital reminds me of the one they closed down in paramount because people were dying for not being attended right. CEO president whoever the higher ups of this hospital should pay more attn why build more if patients are not being seeing till 10 hours later that's unbelievable. Terrible staff employees give u attitude help me understand that if u don't like ur job u in the wrong field. People are suppose to go to the hospital and be treated fair and on time. So if you trying to die slowly come check in oh and they don't clean. Ghetto at its finest! And I only gave it one star because I have too

Rudest front security with power trip ! You don't have to treat anyone like that especially when you going to visit a loved one

If I could give a 0 star I would What a nightmare this entire event has been at the Harbor-UCLA Medical Center. My uncle was taken there to by ambulance. He wanted to be taken to Santa Monica UCLA hospital but they would only take him to the closest one which was Harbor-UCLA hospital. He was there for over 2 days in the ER waiting for a hospital bed. He had high blood sugar and after finally getting a hospital bed, then then released him with high blood sugar. Luckily he want to see his primary doctor who told him to get someone to drive him over to Santa Monica UCLA hospital. We waited for one day in ER to get a hospital bed and finally got a hospital bed. Then finally the doctors did what the doctors at Harbor-UCLA couldn't do which was to lower his blood sugar!

This hospital sucks!!!!! It's so big yet they can't really take care of there people that needs to be seen people are waiting for 5 to 10 hours and still there not being seen and taking care off and they be charging people way to high for that long period of time of waiting just to get check at the emergency wow!!!! This insane!!!! Why build a big hospital were you couldn't even accommodate peoples health and take care all of this people here!!! Why build a bigger facility and not able to take care of us!!!! People are dying waiting this insane!!! This need to be address to the gov or just in general who runs this company harbor ucla sucks!!!! Where all are money go it looks like you guys are just making money out of us out of all this people so we can die with so much debt in life!!!!! Wtf!!!!! Get this together!!!! We need help!!!!! Addresss this asap!!! This is insane!!!! ABSURB!!!!!

I used to dread coming through here back in the day. Don't get me wrong - I don't mind going through the whole joke of a parking lot and dealing with substandard security and it's overall dreadful appearance to see loved ones admitted or seen here. Back then I just felt like you've got to be desperate to be treated here. Fast forward a lotta years later, AN IMPROVEMENT! Getting in and out of the parking lot is with such ease now, the signs are so easy to follow, it's generally clean and staff was friendly (well... they've always been.) The waiting area bathroom had a ton of clutter, though, but I blame that on guests, not so much the staff. Otherwise, the appearance inside and out is now with a welcoming upgrade. Getting to the rooms is with such ease as well. Plenty of elevators for however plenty of visitors or patients needing to get in and out. Huh. Who knew a county hospital can (almost) look as good as private ones. Here's hoping they're able to maintain it for a long time.

Just flat out scary as hell. Expect to be put in isolation without any real reason or explanation, not fed properly/given likely spoiled bags of sandwiches in the style of prison. My cell had some cockroaches at night, thankfully they never fully turned the lights out to make that a full on infestation. I recall them not giving me access to a bathroom as needed over two days, and forcing several drugs upon me without telling me what they were, why. This is the absolute worst quality of mental health care anyone can receive. I don't think a doctor ever saw me I remember come to think. They just passed me along to a second facility after holding me under a wrong name, despite my ID being with me for a second hold and longer stay.

This place saved my life, i walked in with irregular heart rate, came to find some strict covid protocols (expected), hospital food (is there any other kind?) And a plethora of over worked medical staff. The highlight of my stay though was Nurse Kennedy Moore. She was so nice and friendly and super attentive to my needs, now keep in mind i was in a sweaty nightmare from a viral heart thingy, id peed myself, i am trans but cos i was there for days i grew a beard, had body odor, f*** my damn wig was falling off, but Kennedy never once misgendered me or made me feel self conscious, helped me pull through and feel dignified as a person even under these desperate conditions i was in. Thank you Nurse Kennedy Moore. You saved me.

If you go to the emergency room it will be a 5 plus hour wait. The parking is HORRIBLE although, Most of the staff are friendly and helpful I've experienced some miscommunications with the doctors here and there. Anywho. The good thing is that You can go anywhere Torrance memorial or even kaiser and they dont beat the specialist, surgeons, etc from harbor ucla I just wish their wait time was not sooooo long

Review for vaccine clinic in main hospital next to pharmacy. If you have an appointment to be seen here for a flu shot or Covid/booster and have the option to go elsewhere... GO Elsewhere! First of all parking is HORRIBLE spent 20 mins plus looking for a parking spot. You will have to park very far away and walk to the main hospital or take the shuttle. Arrived at 1PM for my 1:10PM appointment. When I got there I was told the appointment mean nothing! I was given a sticker with a number on it.. 28. Im on time for my appointment and 28th in line? Waited about 1 hour then they called my number...only to register me.. and told me that i would be called by my name for my vaccine at 245 PM a man comes out that just got his vaccine and i asked his number and it was 54.. the next lady came out and I asked her number and it was 44... they were not calling people's name in order! I spend 2 hours standing in pain because of a knee issue and with out having eaten anything all day except coffee. At 305 I finally couldn't take it anymore and gave them my name and left. There were about 65 people wating in a the small lobby with limited seats. Not sure how thats following covid Guidelines. Again go elsewhere if you are able to and if you go expect to wait over two hours and eat before yoi get there. Complete disaster and disregard for the patients time and loss of wages.

FRAUD! If you can go elsewhere please do. This place is a business and they've made sure to establish that. We usually get my mom's meds mailed since she no longer resides close to the hospital. Spoke to pharmacy they "claim" they mailed over a 3 month supply ( which was never received) mind you these are all diabetic and Bp meds. He proceeds to speak to his manager for me to remail them however stating that if they are lost in mail again the patient (my mom) will have to pay out of pocket costs to receive her medications even though he acknowledged the discrepancy/ mistake wasn't on the patients end. Essentially they are only worried about billing insurance for meds and after that it doesn't matter if pt receives their meds. They got their check period. Upset I say thankyou call back to speak to manager just to be hung up on 5 times and told to call back when they are less busy. It's clear they prioritize the calls calling for meds because again (MOnEY) . This hospital is a joke. It's dirty the quality of care is trash. Providence is more ethical I suggest you go there instead.

Don't go here No love at all they need all new emergency room staff most horrible experience in my life.

THEY STOLE MY GOLD CHAINS THAT BELONGED IN MY FAMILY AND WERE TO BE HANDED DOWN TO MY CHILDREN! This hospital denied me coming in with 2 gold necklaces they failed to return to me, but returned my earrings! They are thieves!!! I filed a report and claim and still they deny it! I seen the male nurse remove them from my neck and never to be seen again! I'm going to do everything in my power to press this issue even further!!!!! Those necklaces were everything to me and this hospital has no remorse !!!

This ER is H O R R I B L E!!! I rather die than go to this ER. 15hr wait?!!! What you only have one doctor?? They just give you pain meds and meds and meds to keep you calm so they can collect more money and more money and more money. Horrible!

Today was a 20 hour wait. I went to get food before Jack-in-the-Box was closing for pedestrians and as soon as I got back The whole room is getting restless. I'm pretty young and an older lady tried to ask me to help her get to the front and she asked me for some of my dinner but I wasn't feeling well and when I went away from everybody I still couldn't get peace of mind. I'm from private school so being annoying just didn't happen. I really really really don't talk to people and it doesn't really affect their behavior. Very hostile. Keep in mind I barely talk to people but I expect people to respect that once I acknowledge it. All they do is call the sheriff I just don't want to talk to anybody really. I've been trying to get help with the same thing and it keeps taking forever but they're not capable of informing me or anyone else that keeps getting stuck here. As a young lady people just talk to me and I don't want to participate if it's hectic.