Harrah's Las Vegas

If you're looking for value and centralized location on the strip, Harrah's is perfect for you. Many of their rooms have been recently renovated and offer standard rooms as well as suites. With many rooms with views of the strip or the Sphere you are sure to find one you will enjoy. A short walk from many attractions, you really can't beat the location. Being a popular hotel, it does get busy and lines get backed up to check in or even for valet service but it is expected. The casino action is always lovely. It has thousands of slots and probably close to a hundred table games. Many food outlets offering tasty eats are steps from the casino floor as well as hotel elevators. Their buffet was decent but has since been closed due to the pandemic. Just like others in town. When Caesars was generous back in the day, room comps were easy to get. These days not so much plus resort fees and parking are tacked on unless you have high status based on play. I'll be back for sure but with many options on the strip - this place has dropped out of my top ten list in regards to places to consider when planning my next visit.

The beds were comfy, the elevators were quick, and the location was great and central for everything and everywhere we wanted to go. However, the bathroom was not clean. There was hair left all over the bathroom walls and bathroom floors and the water was brown and cloudy upon arrival.

As a family of four travelling from the UK, we booked 2 rooms at the Harrah's hotel between 15th and 26th June 2025 and during check-in were asked if we required guest services throughout our stay. I asked if this was an extra charge and when told it wasn't and was included in the resort fees I informed the lady on the desk that I required this service. The room was cleaned the following day - Monday 16th of June, however on the evening of Thursday 19th June the room had still not been cleaned. We were sited on Floor 54 of the hotel and as we were unable to get hold of anybody by phone we made our way down to the front desk and queued for around 15 minutes while guests checked in. When eventually seen by a member of staff at around 7:15pm we informed the gentleman that we were not happy with the service provided by the hotel and informed him that our room had not been cleaned since Monday and upon checking on their system he informed me that the lady on check-in had mistakenly updated the system advising that we did not require guest services during our stay. This meant that the room had not been cleaned, bedding had not been changed and we had received no clean towels and had resorted to using our own beach towels. I then went on to inform the staff member that as we had been charged the resort fee (which was charged at over $550 per room throughout our stay) that we expected a much better service, especially as the TV in one of the rooms only worked for 3 days out of 10, the room did not have a refrigerator and the only amenity we used during our stay at the hotel was internet access. We did not access the fitness centre, make any calls, did not access the parking lot or use the safe and the sunbeds provided around the pool were chargeable so we didn't use them. The member of staff advised that the service we had received was unacceptable and assured us that their system had now been updated to ensure we received guest services for the remainder of our holiday. He then went on to advise that due to the poor service received the hotel would waive the resort fee for both rooms on this occasion and when I asked for email confirmation or a printout of this I was told that this was not possible at the moment, but he assured me that this had been actioned. Anyway, skip to the end of our holiday Thursday 26th June, our room had only been cleaned three more times, however we didn't make a further complaint as the resort fee was being waived and we managed to obtain towels from a lady cleaning rooms on another floor and was told to leave our rubbish outside of our room which we did. Initially both the resort fee and the $500 breakages fee was still showing as 'pending' on my banking app but both fees disappeared from my app on 23rd June and I assumed that the fees had not been charged. However, on Saturday 28th June having been back in the UK for a couple of days, the resorts fee of £415 plus a non sterling fee of £12.26 issued by my credit card issuer and dated Thursday 26th June was taken out of my bank. I emailed the hotel on Saturday 28th June asking what was going on but have still not received a reply. The holiday was booked as a double birthday celebration and despite us still enjoying our holiday in Vegas, our hotel stay left a lot to be desired.

The rooms were clean and stocked with everything we needed. The VIP staff was terrific! They handled everything with professionalism and respect. The food court has plenty of options. The servers on the casino floor were quick to bring drinks, and we had several nice conversations with them. We have been here a few times, and everyone who works there always remembers us when we come back. There are plenty of machines and tables to play. Great shows are available in the hotel. I recommend seeing Colin Cloud.

I am writing to express my profound dissatisfaction with my recent stay at Harrah’s, which was marked by significant operational failures, poor communication, and substandard accommodations that fell far short of professional expectations. I attended a conference at your property, with my employer sending a check to cover my hotel costs. In an effort to ensure a smooth experience, I proactively contacted Harrah’s via phone and email for a week and a half prior to my arrival. Each representative assured me that any issues with the payment would be resolved upon check-in. However, upon arrival, I was informed that the check—received three weeks prior—had been returned, and no record of it could be located. This critical information was never conveyed to me during my multiple interactions with your staff. When I escalated the matter, the manager’s response was utterly dismissive. They offered no empathy or accountability, instead attributing the error to another department and reiterating the six-week policy, which I was never informed of despite my diligent efforts. This lack of professionalism and failure to take responsibility for internal miscommunication is unacceptable and reflects poorly on your establishment. Furthermore, the quality of the accommodations was deeply disappointing for the price paid. While you can tell the staff put in the effort to clean the room, the bedding was of low quality, the furniture was visibly damaged with noticeable dings, and the carpets were stained. Noise from neighboring rooms, including knocking from three to four doors away, disrupted my stay. The overpowering lobby scent, presumably used to mask smoke from the slot machine area, was unpleasant and detracted from the overall experience. Given the egregious lapses in customer service, mismanagement of payment processes, and subpar accommodations, I am compelled to state that I will not return to Harrah’s for future visits to Las Vegas. I strongly urge you to address these systemic issues to prevent other guests from enduring similar frustrations. I expect a response acknowledging this matter and outlining steps to rectify the situation.

Great location. Nice size suite. But there were a few issues: Cleanliness was lacking - there were wads of long hair clumped around the shower and there was garbage on the floor from a previous occupant. The tabletops were also quite dirty and obviously hadn't been cleaned in some time. The bathroom was large, but lacked a fan and the toilet was placed so tight in a corner it was a bit difficult (and may be impossible for larger bodies) to use. The bed was very comfortable but the pillows were very hard. The room was nice and quiet and the curtains kept it pretty dark so it was good for sleeping (other than the pillows).

Positive: We upgraded to a very nice room on the 35th floor in the Valley tower. Beautiful view of the valley and Sphere. Bed was very comfortable, nice upgraded bathroom with tub and frameless glass shower. Large room with 2 chairs near the picture windows. Negative: No free coffee in room. Coffee pods were for sale for $22 in the touch sensitive snack holder in the room. Bring your own pods. Although we never touched anything in the snack holder, we were charged $16.99 each for 2 items and another item for $14.99.

I'm a local because I live in Las Vegas and visit this casino regularly with my husband. I've worked inside as independent contractor, consumed in several of the restaurants and services, we've shopped in the stores, I've been in the pool, my husband has been a guest at the poker tables on several occasions, and we've attended to the different shows they have to offer. It's one of the best casinos on the street. Very conveniently located with an excellent, easily accessible parking garage. I love spending afternoons inside this place. I just wanted to ask management if they can bring back the iconic statue of the millionaire couple that used to be in the hallway near the poker tables. I miss that statue. It was so unique and different, a huge part of the Harrah’s that is not longer there. Please bring that statue back if you can. Amazing casino. Love it there. Edited: To add the pictures.

Glad they changed the TVs. Prior than this year, only a few large TVs and many small ones (32"). Now less TVs but large enough to see the scores from across the sports book. Staff is very personable and really inviting. Other sports books have a lot of grouchy people; ready to take your money and kick you to the side. For a small sports book, a lot of seating. Most chairs are well padded. Some tables on the back wall but very limited. The biggest problem is the line to place bets. Runs through a small isle between the chairs leading toward the counter. When it gets busy, hardly anywhere to move about. It sure is better than it was before when there was a mass in front of counter. As a result, TVs were blocked with people standing in line. I really like this sports book. But if you are looking for spacious and larger TVs, this is not the place. You'll find it at the Mirage or Venetian.

Good place to hang out with friends while putting in action. Plenty of TV's. Service is fine, they move lines along pretty quick. Area is clean.

Best place to gamble in Harrah's. It has a whole lot of TVs so you can watch many games while hanging out. Sometimes it has issues though. Lack of service is a problem. There could be more to do here than only watch. It's a basic sports book. Most notable are the many TVs everywhere. The casino isn't that good so this is a better place for many people. A few have noticed that it's hard to place bets. The line is very long and takes forever so it's easy to give up. An overall okay place to gamble on sporting events. It's not interesting enough and needs something else to bring people in. They could allow in game betting as someone here mentioned, a pretty good idea that works.

As Vegas Sports Books go, Harrah's is at least average and at the same time is not spectacular. They do a lot of things right. It's clean and they have a lot of TV's. But, there is no focus. This is an environment to get a lot of data from games. But, it's not fun. There was little environment to speak of and it would have been hard to hang out. Yes, it is the middle of the pandemic, but it felt very sterile. That said, Harrah's is a lot more convenient than trekking over to Caesar's and it is a much nicer space than all but a few of The Strip Books. I just don't see the draw to hang out there. They could use a bar and food nearby. In general, the Sports Book world is in transition. This is the last of the old era, and in their era they did pretty well.

Best sports book in Las Vegas! The friendliest most personable staff. We love Lou at the betting counter, Bartenders -Arthur, Tony, and George are the best! Great conversation and great tips on what's good in Las Vegas. Kathleen is the best server around the floor look for her! Comfortable seating, big TVs. Very impressed with the newly remodeled Valley Tower!

They recently renovated the place and it's more enjoyable now. If you're a sports fan, this is a great spot to be. The Harrah's casino is easy to navigate through, making finding the sports book a spot you can remember even when you're drunk! The chairs are comfortable and the tv's are something you can't complain too much about for any of you picky ones.

Harrahs has tight slots and HORRIBLE video poker so the only reason I ever walk into a Harrahs property is to bet sports,their employees are very polite just the opposite of William Hill where many employees are angry.My biggest complaint about Harrahs sports books is they have no INGAME WAGERING.I use to like the Flamingo Book but they shrunk it to put in a very average Mexican restaurant.They moved the Sports book at the Quad and it is now really tiny.Harrahs on the strip is only fair.Caesars is huge but a real zoo for football,they make you bet quite a bit at Caesars to get a stinking drink .The RIO book is probably their best but hard to get a seat.Paris is fine.Tahoe has a very nice sports book,Harrahs Reno book is only fair.Laughlin improved when they remodeled. Harrahs casinos at least gives you food comp on your wagers.