Harrah's Las Vegas

I have stayed at Harrah’s Cherokee and Harrah’s Atlantic’s city and this location was the worst one. The front desk staff could use some hospitality training. We needed to check out early in the morning due to travel plans and wanted to get a receipt because it looked like there were extra charges. The person working at the desk was very rude and loud when we stopped to ask for a receipt. She basically yelled it is not finalized and you will get an email. That is fine but her delivery left a lot to be desired. I was discouraged to find out the pool is only open Friday-Sunday. The water in the shower takes over 15 minutes before it gets hot. The is not a refrigerator in the room so if you have any leftovers after spending a lot of money eating out, you have to throw it away. I did not want the room to be cleaned during our stay, but there was not a way to let them know that. It was not inexpensive to stay here and my other experiences at other locations made me think it would be a good choice. Unfortunately I was wrong and disappointed. This was our first trip to Vegas and we will not stay at Harrah’s on our next trip.

We usually stay at higher end hotels, so we were wary about this accommodation. Pleasantly surprised! ||||It is not fancy like Caesar’s but festive, friendly and really fun vibe! We stayed in newer renovated Valley Tower, and it was really comfortable, clean and a great place to rest up between adventures. ||||The only real down side was the bare bones spa. The massage was fabulous! Staff nice, but the decor of the spa was weird. It’s like the hotel took a suite of conference rooms and made it into a spa , without much thought of luxury pampering vibes or decor. ||||The hot tub in women’s area was covered up and the tiled room made into a sitting room with a few fake plants and candles. There is a steam room, sauna and showers, but that’s about it. It almost looked like a teenager set up a pretend spa , without a lot of money to decorate. ||||I know Harrah’s can do better than that! I love a spa day while my husband gambles, but I felt like it was a rip off for the money spent. Brooke was amazing (massage therapist) but the decor and setting needs to be more than lowered ceiling tiles, plastic plants and bare bones. ||||Bring back the hot tub!

Good location on the strip. But there has been a lot of cost cutting measures- Amenities and services are not even equivalent to a standard (2 or 3 star) hotel. They have a price for everything- late checkout by even 1 hour has a charge, parking fees, resort fees, no fridge in the room, no water, room with any view- additional 50-150$. We had a Bathroom plumbing issue right at check-in and it wasn't resolved even after several hours- we went multiple times to the front desk and had to wait until 2 am in the night to have a person come fix it.

My room did not have a refrigerator or microwave. So whatever food we brought during our first night there was eaten by ants. We woke up to ants all over our head board, beds and vanity. I called down to the front desk and told them about my problem, they tried to send someone to spray our room while our things and my guest was still in the room but we declined and requested a different room or refund. They switched our room. The new room was clean and ant free but the bathroom could have been cleaned a little better and I requested daily in house service but didn’t receive it. They didn’t want to reimburse us for our food at first until we asked to speak to a manger. We was given credit for the hotel which we could only use at the bar, Starbucks and a burger spot. I also paid $50 a day for resort fees for a pool that was closed. We had to walk to another hotel just to get in the pool. Just not a good experience at all!

We stayed 3 nights here and reserved a 2 Queen Bed Mountain Room with Strip Views. (Room : MT 56050). Check in time is 4 PM. If you want to check in early there it is a $28 fee to do so. We didn’t pay it and went to check out the layout of the casino, restaurants, etc. We got a text that our room was ready around 4:15 PM. We got to the room, had our luggage brought up and got that all settled. When we went into the bathroom we found a lousy clean up of graffiti on the bathroom door. 🤦‍♀️|We decided it would be more of a pain to repack items to ask if we could switch rooms, but I had planned at a later time to address the issue. Twice we had no water pressure for hot water. Literally no water would come out of the shower heads or faucet. Cold water was trickling. I tried to find a button to reach the bell desk or the front desk but they don’t have a button for them and no extension listed to dial them either. It seemed to happen during popular times to shower ? Overall the hotel is older and smaller than other hotels/casinos and we will not stay here again. Was it horrible. No. But it’s going downhill . The major plus was Donny Osmond’s show. It was a fantastic show !||PS I tried to find an email address or person to speak to after we got home from our trip to just bring to their attention our issues and I haven’t been able to find one yet.

Disappointing at best.|As someone that travels for a living, going on a weekend getaway and stay at this hotel felt like a let down.|For over $300 a night per room I didn’t even have a coffee maker or a mini fridge.|The “valley” view equals to a garage view. |The room size is appropriate. But the bed and pillows aren’t comfortable.|An absolutely let down.|I have stayed in hotels all over the world and with much lower budget and much better amenities.|I strongly suggest you going somewhere else. Almost anywhere else.|Staff isn’t personable or helpful.|Check in was quick as it’s done in a machine(. Feels like a fast food version of a hotel) as I said before,I am disappointed … at best.

I’m not a big fan of resort fees, but they’re a daily add on to your stay. Just keep that in mind. Even with the resort fees I thought my prices were pretty descent. I ordered a flight with it and it came out to be a great deal. The rooms were about average and did its job when I was tired. I was well rested after a night of partying. The gym was below average but glad there was still one. I recommend going to the gym next door. I’d definitely come back here again. Solid spot for walking on the strip and next to other landmarks.

Stayed here for the first time recently, will definitely be back. Clean & comfy rooms for a great price. All the workers, from check in to servers & cleaners, are super friendly & helpful. It's a great location for cheap eats nearby & other fun casinos.

Glad they changed the TVs. Prior than this year, only a few large TVs and many small ones (32"). Now less TVs but large enough to see the scores from across the sports book. Staff is very personable and really inviting. Other sports books have a lot of grouchy people; ready to take your money and kick you to the side. For a small sports book, a lot of seating. Most chairs are well padded. Some tables on the back wall but very limited. The biggest problem is the line to place bets. Runs through a small isle between the chairs leading toward the counter. When it gets busy, hardly anywhere to move about. It sure is better than it was before when there was a mass in front of counter. As a result, TVs were blocked with people standing in line. I really like this sports book. But if you are looking for spacious and larger TVs, this is not the place. You'll find it at the Mirage or Venetian.

Good place to hang out with friends while putting in action. Plenty of TV's. Service is fine, they move lines along pretty quick. Area is clean.

Best place to gamble in Harrah's. It has a whole lot of TVs so you can watch many games while hanging out. Sometimes it has issues though. Lack of service is a problem. There could be more to do here than only watch. It's a basic sports book. Most notable are the many TVs everywhere. The casino isn't that good so this is a better place for many people. A few have noticed that it's hard to place bets. The line is very long and takes forever so it's easy to give up. An overall okay place to gamble on sporting events. It's not interesting enough and needs something else to bring people in. They could allow in game betting as someone here mentioned, a pretty good idea that works.

As Vegas Sports Books go, Harrah's is at least average and at the same time is not spectacular. They do a lot of things right. It's clean and they have a lot of TV's. But, there is no focus. This is an environment to get a lot of data from games. But, it's not fun. There was little environment to speak of and it would have been hard to hang out. Yes, it is the middle of the pandemic, but it felt very sterile. That said, Harrah's is a lot more convenient than trekking over to Caesar's and it is a much nicer space than all but a few of The Strip Books. I just don't see the draw to hang out there. They could use a bar and food nearby. In general, the Sports Book world is in transition. This is the last of the old era, and in their era they did pretty well.

Best sports book in Las Vegas! The friendliest most personable staff. We love Lou at the betting counter, Bartenders -Arthur, Tony, and George are the best! Great conversation and great tips on what's good in Las Vegas. Kathleen is the best server around the floor look for her! Comfortable seating, big TVs. Very impressed with the newly remodeled Valley Tower!

They recently renovated the place and it's more enjoyable now. If you're a sports fan, this is a great spot to be. The Harrah's casino is easy to navigate through, making finding the sports book a spot you can remember even when you're drunk! The chairs are comfortable and the tv's are something you can't complain too much about for any of you picky ones.

Harrahs has tight slots and HORRIBLE video poker so the only reason I ever walk into a Harrahs property is to bet sports,their employees are very polite just the opposite of William Hill where many employees are angry.My biggest complaint about Harrahs sports books is they have no INGAME WAGERING.I use to like the Flamingo Book but they shrunk it to put in a very average Mexican restaurant.They moved the Sports book at the Quad and it is now really tiny.Harrahs on the strip is only fair.Caesars is huge but a real zoo for football,they make you bet quite a bit at Caesars to get a stinking drink .The RIO book is probably their best but hard to get a seat.Paris is fine.Tahoe has a very nice sports book,Harrahs Reno book is only fair.Laughlin improved when they remodeled. Harrahs casinos at least gives you food comp on your wagers.