Leslie T.
Yelp
The food was amazing, the service, however... We waited 30-45 minutes each time we ordered a drink, water glasses stayed empty, and while she was pleasant when she was around, our server was impossible to track down, followed through on NOTHING, and was gone for at least 30 minutes at a time between checking in on us. We wound up being there for THREE HOURS and waited for OVER AN HOUR for our check. (We easily could've left after an hour and a half. Y'know, if we'd ever been able to find our server.) I flagged our server down twice, they confirmed both times they were going to get the checks, then argued with bar staff and left to do something else each time. We also reached out to three other staff members trying to get our checks. (They told us they'd let our server know, no one else attempted to print them for us.) When they finally did start the process of getting our checks, (I requested separate checks instead of combining any tickets for simplicity's sake at this point, because fuck, man..), it was still 20 minutes before they came back from the kiosk to bring them to us and collect cards for payment. (The kiosk was maybe 15 feet away and in plain view of the entire table. The server knew we could see them each time they started to gather our tickets and then leave before bringing them over. So. Frustrating.)
Service was so ridiculously slow that it soured the entire night and ruined the plans we'd made for after dinner. (We couldn't get where we were supposed to be in time.) We also asked for a to go container 3 times. I gave up and found one on the counter near the kitchen myself. While the food was amazing, the overall experience was so frustrating that I'll not be taking a group of people there again. It'll be bar seating or nothing for me in the future.
It seemed like a breakdown in communication with management, I know they had our server running all over the place and that's not their fault. Beginning to do something multiple times and just walking away instead of following through, though... Repeatedly at that, was SO frustrating. We legitimately almost walked out without paying we'd waited so long.