Shani S
Google
I booked a day pass here to test out the space, but the experience was honestly terrible.
From the moment I checked in, the front desk lady told me I couldn't get breakfast, only drinks. I told her the day pass includes breakfast, but she didn't believe me. Even when I showed her the page that clearly said breakfast was included, she STILL insisted it wasn't. Only after discussing the situation with the manager, I was told that it is fine for me to have the breakfast.
The whole thing was super embarrassing and made me feel uncomfortable the entire day. I shouldn't have to argue with staff about what's included in something I paid for.
I contacted support and emailed the area manager - both apologized but did nothing to make me return as a customer. Area manager even ghosted my email reply, never heard back from her.
If this is how they treat potential members and handle complaints, I can't imagine how they deal with actual issues. Save your money and find a better coworking spot.