Zhen Vivian
Google
We had dinner here as a group of 8. The food was great, but the service was very disappointing.
As soon as we sat down, we were asked if we were ready to order—barely two minutes after receiving the menus. With a larger group, it naturally takes some time to decide. There were only two high chairs in the restaurant, and since we had a 1-year-old, we were told we could get one once another family left. After that family did leave, no one brought us the high chair—even after 10 minutes—so my husband had to get it himself, despite the staff not being busy at that time.
We arrived around 6:15pm, received our first dish at 6:30pm, and the last dish by 7:10pm. At 7:30pm, with plenty of food still on the table, a server asked if we wanted to pack up. We said no, we were still eating. Only five minutes later, another server asked if we were ready to pay—at 7:36pm—even though the restaurant was half-empty and doesn’t close until 10pm. We felt rushed out for no reason, which was frustrating.
To make matters worse, when it came time to pay, the bill already had a 20% tip added automatically. The waiter never mentioned this, and additional “suggested tips” were still shown at the bottom—something easy to overlook if you’re not double-checking. On top of that, there was an extra 3% charge for paying with a credit card.
Overall, the food was enjoyable, but the service left us disappointed and uncomfortable.