Barbara Q.
Yelp
"PERMANENTLY BANNED": During March Madness, 2024,, my 26-year-old son and I, both proud University of Florida Gator alums, decided on the W. 50th Street Hibernia Bar (three blocks from my apt.) to catch the game. While the Gators lost 102-100, the game was exciting plus I got to spend time with my kid! The service throughout the evening was good. I had a wilted Caesar salad (though my previous one here had been great), and my son enjoyed his shepherd's pie.
Halfway through the tournament, and after we'd finished our meal, we decided to order eight wings. Time passed, the game ended, and the wings still had not arrived. No mention by the server that there were delays in the kitchen, etc., and the bar was not full. At all. As ex-servers, we know that if a table re-orders during the meal, the order does not go to the back of the cue. No big deal, it's only wings. Right?
After waiting at least 10 minutes after the game ended and with an empty wine glass (in the server's defense, he'd asked me if I wanted another one and I said I might when the wings arrive), I canceled the wings and asked for the check. The young server looked nervous as he asked me if I wanted them to-go. I said I didn't.
The check arrived with the wings on the bill. I asked the server if he would mind taking off the wings and he said he had to ask the manager.
The manager arrived and asked, "What's the problem?" I mentioned there wasn't one, just the wings never came and we had to leave. He then said, and you can't make this up, "I'm going to pull the video to see what time the order was placed." In ex-server and NYC shock, I politely replied, "Wtf are you talking about?" He said, "You can't use that language in here!!" Hmmm, an Irish Pub, NYC, on game night and no swearing. Hadn't heard of such.
Without a word, the manager vanished like a leprechaun. I looked around, confused - I didn't realize the kitchen was down a flight of stairs behind me. I thought he'd left so I walked over to the bartender and said I needed to leave and pay the bill. He said I had to wait for the manager. I assumed I was now infamous for the eight-wing kerfuffle.
Not knowing if the manager was going to return, I said to the bartender, "So, we can do this one of two ways. I can pay my bill now, or I'll have to leave." The bartender said, and I quote, "If you leave without paying, we will chase you down."
Poof! The Mgr reappeared and said, "I'll take off the wings, but you can never come back here again...you arent welcome here anymore." Over eight wings.
With pen in hand, at the bar about to sign the (now adjusted) bill, the bartender said, "You need to get outta here!" I asked him if I should sign the bill first or just leave. He said I could sign the bill and THEN I could leave.
AND I NEED TO SAY: Sorry to the server. He did not deserve the manager's out of control wrath. He'd shared with us during the evening, he was originally from Ireland and told us his story about how he ended up in NYC. My son, who travels frequently, took out his phone with a map of Ireland and the server showed him several places to visit for a future trip there.
I left him a $15 tip on our $71 bill. The price of the missing wings.
** I'm a 68-year-old professional and a volunteer in the community. This is the first time I've been banned from an establishment. After 5+ years in NYC, I now consider myself, a true New Yorker.