Laura S.
Yelp
Last night was among one of my worst restaurant experiences. My husband and I had eaten here a few years ago and enjoyed it as Himmel's, and the first time when it was Pizza DOC.
Service--The server was surly, and seemed irritated to be there. He brought our drinks, but forgot the water. When my husband asked about the water, he got a snarky answer. We noticed him and other staff downing shots at the bar, which may explain some of the behavior. When delivering our check, he was dancing around weirdly. Just strange. And he filled up the water as he was giving us the check and we were ready to leave.
Food--My husband had a mediocre German plate. Although my pizza was pretty good, it certainly didn't make up for the poor service and atmosphere. If I wanted poor service and mediocre food, I could eat at home.
Ambiance--Part of the reason we pay extra to eat out is to enjoy a nice ambiance, something different from watching TV at home. The stage area looked promising with an array of instruments. A fellow did come up and play what turned out to be a fake accordion! Actually, it looked like a real accordion that had preprogrammed music like the tunes on a Casio keyboard. As someone who took accordion lessons from age 5 to 12, I know it was fake because he absolutely didn't pick the instrument up to use the bellows (the part that makes the sound), his finger movements didn't go along with the notes, and there were no wrong notes! The best player in the world will have an occasional hesitation or wrong note, but that doesn't happen when it's just playing a programmed midi file!
All in all, very disappointing, and we won't be back.