Georgia F.
Yelp
Well,,,,this was my first time and hundred percent last time spending money here!! Visit turned out to be disappointing all around....I spent a LARGE amount of $$ on treats from display case,,, hoping to spoil my dog for special occasion.....my pup refused to even taste them, wasted my time and $$$!! I tried to return treats or exchange but girl working told me no because I opened treats,,,,, she was VERY rude and had attitude towards me that was unnecessary. None of the treats were eaten! I was not rude or upset until I was treated so badly and was getting nowhere with girl working....The employee is a brunette girl who wears glasses,,,,, unfortunately I did not get her name but Are you kidding me with this level of customer service???? If you can even call it that?? Perhaps employees need better training or replaced!!A stores success relies on how staff treats customers, this was definitely a big fail!!! the prices for the treats were outrageously high also,, especially when my dog wouldn't eat it!!!
Biggest problem was the rude employee though!! Never experienced anything like it,she seemed to be pleased that I was upset,,, very odd. Sad because I was looking forward to treating my dog to something special..