HiroNori Craft Ramen

Greeted with a big smile from the server Sofi, who has provided adequate service for our party of 4. Ramen came out first and did not disappoint. Spicy tuna over crispy rice is a must-try if you want a unique appetizer experience, so as the pork bun. Will be back next time we are in the area.

Really good ramen. Been here twice with my wife and friends. We really like the vegetarian ramen… great flavorful soup broth. Can be enough for two, but I would recommend to get your own. The crispy rice with tuna is delicious - a bit of hot sauce can embellish the flavor if you dare! We tried the ramen with chicken broth but replace with tofu. It was good, but I still think the vegetarian ramen is better, IMHO. Edamame was ok, it had lemon or lime squirted in it - wasn’t my cup of tea, but my wife loves lemon, so a win for her. There is a 16% surcharge FYI. I would come back to try the crispy garlic chicken.

This is my first time having HiroNori ramen, and I like this place and food. The servers are really nice and friendly, especially Ely is super nice to us. Love the Crispy chicken, it was really crispy and tasty! Would come back again!

I had such a great experience at HiroNori! I ordered the Tonkotsu Ramen and it was seriously one of the best bowls I’ve had in a long time. The broth was super rich and flavorful, the noodles had the perfect chew, and the chashu pork was so tender it basically melted in my mouth. Everything in the bowl worked so well together — it was comforting, filling, and just really well done. I also got the edamame as a starter and it was simple but perfect — warm, fresh, and just the right amount of salt. It’s a small thing, but it set the tone for how much care they put into everything. On top of the amazing food, our server Sofi was awesome. Super friendly, attentive, and just had great vibes overall. She made sure we had everything we needed without hovering, and honestly made the whole experience even better. Can’t wait to come back! Definitely recommend if you’re craving legit ramen and great service. 5/5 would recommend

Food was great. The chicken Karage (crispy fried chicken) was amazing. My ramen was a bit softer than I would liked but I liked the flavor. Sophie was my server and she was very sweet and attending. Would come back

Good service throughout with great portion of food. The Shoyu ramen chicken broth is same as described. We also ordered Tonkotsu Ramen, which is good with the garlic puree. The green salad with apple was fresh.

For over a year, I've been a loyal customer at Hiro Nori, enjoying the vegan ramen weekly. However, my last three visits have been disappointing. The dish now contains significantly fewer vegetables and only 2-3 tiny tofu pieces, despite no change in price. While I appreciate the offer of a free meal, my concern is the consistent decline in quality. I'd love to see the original, generous vegan ramen return, and I'll gladly update my review if it does. I've attached photos showcasing the difference.

I've been to this location many times and I've always had great food and great service. Today was the same level of excellence as always. My colleague and I had a meeting over lunch and Sophie was our server. She was very kind, knowledgeable of the menu items, and had excellent customer service. I know the lunch hour gets very busy and it can be easy to lose track of customers. Sophie was attentive and went above and beyond our needs. I had the tonkatsu bowl with an arnold palmer and my colleague had the veggie bowl with hot tea. Both of our dishes were served in a timely manner and with excellent quality. Highly recommend this place for the food, service, and experience!

Food was awesome, one of the best Ramens in South Bay. Service was phenomenal, Austin was wonderful. Food was here fast, watermelon water never empty. New favorite in the area for sure. Can't wait to come back.

Went to Ramen with my mom after church had an amazing lunch! And phenomenal service by Sofi! Over all 100 outta 10

Hironori ramen is top tier. Austin took care of us even though we came just before closing and got our food out fast. Austin brings so much energy to this place and the food here is outstanding. Restaurant is super clean and the food is absolutely outstanding. Pork belly is cooked to perfection and melts in your mouth!

Ideally, I'd give Hiro Nori 3.5/5 Hiro Nori used to be a go-to for some of the best ramen in the Bay area. Lately, the quality hasn't quite been the same. It's still a decent spot to grab a bowl, but it's fallen out of my top 5 ramen places. One thing that hasn't changed is the convenience. The Cupertino location is spacious, with plenty of indoor seating - definitely bigger than their Santa Clara spot. We went on a weeknight and had no trouble getting a table for 7 right away. The staff was fantastic - friendly, fast, and super accommodating. They kept our water refilled and even let us swap some ingredients in our ramen for free. Plus, our food arrived quickly. For vegetarians in the group, Hiro Nori offers veggie ramen, which is a definite plus. We tried the chicken karaage as an appetizer. The chicken itself was perfectly cooked - crispy and juicy. However, the sauce was a bit bland and lacked flavor punch. My tonkotsu ramen was a mixed bag. The broth itself was creamy and rich, exactly as I like it. The thick noodles were a good match, soaking up the flavor nicely. Unfortunately, the pork chashu was a letdown. It was dry and flavorless, a far cry from the melt-in-your-mouth pork belly I was hoping for. Still, the portion size was generous. Overall, Hiro Nori Cupertino is a decent option for ramen, especially if you have a larger group and need a place with good service and seating. However, with a slight dip in quality, especially the chashu, it's not quite the top contender it once was.

Attention: This establishment includes a mandatory 16% service charge on the bill regardless of the number of patrons. In response, I decided to cancel my order and leave. I believe it is unfair for a business to transfer its expenses to the customer rather than adjusting their prices and allowing the customer to decide if they are willing to pay the increased price for a bowl of noodles. The business should prioritize paying their workers better wages, instead of charging 16%. Which could be found at the bottom left hand corner of the menu. It is evident that this ramen shop is taking advantage of its local community and exploiting the fact that people often don't leave once they have been seated due to time constraints.

HiroNori seems to be a restaurant that focuses on quality, not variety. True to this ideal, the menu is simple and offers limited options. Between shoyu and tonkotsu broth, I opted for the richer tonkotsu this time. For the ramen price, this is pretty standard. Around 17 dollars for a good portion of noodles and 2 slices of chashu. The broth is definitely well made, and for anyone who loves the simple tonkotsu broth with no deviations, this is the ideal spot. Our server was very attentive, refilling our waters and checking in on us, which was very appreciated.

My mom and I swung by today to get lunch. She was craving ramen, and I don't normally eat soup or anything like that for hot days and went for the side of fried chicken with rice. I gotta say, the service here is pretty good. The lady who took our order was patient and understanding and was pretty quick with taking our order down and bringing out our food. My order of chicken was incredibly crispy and flavorful. Some damn good chicken karaage (it isn't called that on the menu but our waitress knew what I was talking about when I called it that). I'm not sure what the sauce it came with was or if it was house made but damn, it definitely added way more flavor to the chicken pieces. The rice portions should be a little bigger though IMO, but overall, I really enjoyed my meal. The tonktasu ramen that my mom ordered was pretty good as well, very flavorful. This place is awesome, definitely worth getting lunch at!

4.7 stars I love the ramen, it's simple and delicious! I decided to go for their traditional ramen and substitute shrimp because I wasn't feeling the pork, it was absolutely delicious and mild, which was fantastic! I did ask for some side garlic- it's strong but if you are a garlic lover it's so good! Even The garlic breath after is worth it (with some regrets haha). Their customer service is good - they are nice; they do charge 18% or so tip automatically. They have stools for the seating, it's a pretty chill environment. Parking outside can be a nightmare, so many spots in the shopping center but limited parking. Overall, good experience, will be back

The signature Tonkatsu dish here is great, with a very rich creamy broth and comes with sides of garlic and spices for those who like heavier tastes. The broth is richer and creamier than other ramen places like Ramen Nagi, so perfect for those who love savory heavier broth. The Tonkatsu bowl only comes with 2 slices of pork though, and half a soft boiled egg, a square of seaweed, some bean sprouts, and your choice of wide or thin noodles. Overall great experience and clean quiet ambiance. Service is efficient as well. If they were a bit more generous with the toppings, would definitely be worthy of 5 stars, still a great and enjoyable experience!

First time trying this chain :D I'm hooked. My bf and I stopped by after grabbing boba. Interior is rather plain, just regular tables placed about. We walked in on a weekday evening and experienced no wait. Their service is quick and friendly. TONKOTSU RAMEN: Wooooow they are killing it with this broth. It's so flavorful and rich, goes perfectly with their QQ noodles and tender chashu. I'm not typically one to drink much of the soup, but this was very warranted. Soooo fragrant and not too salty. Onsen egg is soft boiled well. Kento, the manager, came by to check in on us and chat halfway through. Super chill, welcoming dude ^_^ My bf raved about his salad poke combo. Will definitely put HiroNori on my go-to ramen list.

Solid ramen spot! As a pescatarian I appreciate a vegan ramen with good toppings. The vegan ramen broth was creamy and flavorful, and I liked the broccolini topping. I wish instead of lettuce it was like mushrooms or spinach instead. The tonkatsu ramen my partner had was good too. We thought the salad and salmon poke bowl in the combo was just ok, so we'd just get the ramen next time. The crispy rice spicy tuna appetizer was great! The service was also friendly and we liked the watermelon infused water.

Shout out to Austin - he's the best server I've ever had here! So attentive and helpful! You can honestly tell he loves his job and brings such positivity. This is hands down the best ramen spot in the South Bay! Food is so honest and tasty. It's not a sodium bomb and you feel good after. Love this place and the music here is so festive.

The last time I have had ramen from HiroNori and enjoyed it was 2018 (at the Santa Clara location) :/ I was able to finish my bowl (Tonkotsu) but did not really want to. I do not think I will be giving any HiroNori location another chance after this. I would describe the ramen and broth here as a little bit below lackluster. However, the chasu is very good. The pork bao is a little better than okay but it was so wet. Way better and more affordable bowl of ramen at Santouka in Mitsuwa. The place was also very... raw. We were seated in the corner and it looked like they did nothing to clean or renovate the floors or walls when they opened this location. Also prepare for automatic 16(.75?)% gratuity, even if you are eating solo.

I love that this new location opened up :) Amazing food. Spicy Tuna on Crispy Rice ($7.95 for two pieces) - chewy crispy rice squares with large scoops of spicy tuna on top. So good! Pork Rice Bowl ($14 for small) - Perfectly charred thick pork belly pieces and a perfectly poached egg on a bed of sauced rice. Tonkatsu Ramen ($16.95) - Incredible. Perfectly chewy fresh noodle in a rich, milky, flavorful broth. The staff is so friendly! Good amount of seating.

Consistently delicious and great service. I've gone to Hironori about 10x since I discovered it, and the ramen is always so good. I really appreciate that they include tip in the bill already, and remind you of that when you sit down and also when you pay. We had a great experience yesterday when we went. The wait staff is attentive and ensures you have everything you need even though tip is included. My usual order is the tonkotsu ramen and the chicken bowl. The large chicken bowl ends up being about 2 meals for me. The ramen is delicious with the hot sauce added. Yesterday, instead of the chicken bowl, we got the pork, and I thought it paled in comparison. We also got the pork buns which I typically enjoy, but were on the sweeter side. On a Friday at 7pm, there was about a 20 minute wait.

Ambiance - 3/5. It's a small, simple space with tables pretty close to each other. Can feel a little cramped and loud, but such is life with casual ramen places like this. Parking is easy and free in the plaza, and if you want boba afterwards, there are surprisingly several options in the same plaza. Service - 4/5. The restaurant was almost full when we arrived, but we got seated quickly at an open table. A party of 4 came in a few minutes after us and sat next to us, and a waiter took their order first, to our surprise and disappointment, even though we were sitting there waiting for a while. But then the waiter turned to our table immediately after to take our order, so we were happy again. Later on, another waiter helped us and he was very helpful and thoughtful, asking us if we needed a takeout bowl for our ramen or helping us close out at the table, all with a friendly face. Food - 4/5. The ramen is... ramen. Not too dissimilar from many other ramen places in the Bay Area, and it's not as good as my favorite place here, Ramen Nagi. Plus points for the pork being very soft and juicy though. However I might come back just for the rice plates because the yuzu flavoring they put on it was delicious, plus the rice is a little marinated with the meat, and it had a good amount of green onions. The rice place was also great as leftovers! Salad was pretty good too, though I'd get it without the corn next time because it was a lot of corn. If you're there for ramen, highly recommend the combo option because the portion of the rice plate is quite large for just $7 more! not to mention you also get a salad.

Food is tasty and flavorful and has a large portion size. This is the type of place that has few items on the menu but they are really good at them. It is a little on the more expensive side but is still good. The place itself is a cute little shop and some of the tables are pretty close together. The service is good and quick. Lunch time there can be a pretty long wait so if you have to get back to work try to come earlier :P

Been coming to HiroNori for a few years now. Mostly the Santa Clara location but this place is no exception. Great place to go on a cold day for some Ramen. The best thing about this location it's not super packed like the Santa Clara one is. Food was great and very satisfying. Ordering was easy and staff was friendly My only complaint. This place doesn't have beer like the other location. But beyond that. I can't really say anything else. We got a lot of food per usual and everything was absolutely delicious.

Food is yummy and very authentic. I am a big ramen fan and this place hit all the right spots. Service is fast even for Friday at lunch time. Ambiance is beautiful and neat. Totally recommend.

Karaage - 10/10 Pork bun - 8/10 Crispy sushi rice - 9/10 Spicy tuna bowl - 7/10 (but the large was HUGE) Ramen - 7/10 (depends how you like your ramen) Service - 10/10 from our waitress! She was pretty much a one woman show. Ambiance - not a huge fan of their stool style seats lmfao but it's okay for a quick meal. Overall I think this is a great place for a quick fix of ramen and other Japanese appetizers.

The interior was decent, our table wasn't very stable. A bit loud, however, the staff are welcoming and nice. I ordered the Tonkotsu Ramen and have to say it was probably the best ramen I've ever had. It took no time to be assembled and arrive at the table. The creaminess of the broth really glued everything together, the noodles were perfectly made, vegetables nice and fresh, and the pork couldn't have been done better (it's like it melted in my mouth). Great presentation and definitely a bang for your buck.

Broth is so creamy!! Summer isn't crowded as they don't have cold noodle option. The combo rice bowl from combo has a lot of rice and not enough toppings. Service is ok, friendly but not too much.

Ordered the Tonkotsu Ramen with thin noodles. The service was fast, got my ramen within 5 minutes of sitting down. It wasn't busy, one other table besides myself. The broth was very thick, good body, noodles were cooked nicely. Service was good. Lots of sodium in the broth, it was getting hard to sip at the end. If you normally eat with a lot of salt, then you might like it. I'd say the ramen was a little below solid because of the sodium level. It is a good bowl. It is on the pricy side, the ramen cost $21.27 after charges and taxes. I found the way they advertise price is confusing. There is a 16% service fee that is charged, that I didn't realize was a thing. I'm simply not looking at corners of menus looking for more math to do to figure out how much the food is. Also, why does a transaction for a bowl of ramen need to get complicated to include additional charges to math? It's a $19.50 bowl of ramen before taxes, that's the number I'm looking for on the menu. The statement about the 16% being law is also misleading. It's just saying there is a law that states service charges are taxed. It says just enough to imply that there is some law to the charge but not enough to say that the charge itself is 100% voluntary, they're for some reason giving you a lesson on taxes by stating how the fees they chose to charge you will be treated for tax purposes. If it just said $19.50 for the bowl of ramen, and that there is no tip to support equitable wages, then I'd think differently about it.

I always come here with my family and every time it's amazing and delicious and totally worth the drive my S.O gets the vegan ramen and I get the shoyu, the edamame,and two hot teas (I'll sometimes get the crispy chicken and pork buns which are both delicious) my daughters usually share my food as well as a side of rice and they both really love the food. Everyone always fights over the broccolini so we have to order some on the side. The service is extremely good and friendly. I always have such a great time eating there and I'm very happy that the service charge is already included so it makes things easier when it's time to pay and 16% is much lower than the ask most other places by default recommend (always so awkward to do custom to get it lower to a realistic number.) Special shoutout to Alexis, Sophie, and Austin (hopefully spelled or remember the names right). There's another guy there I forgot his name but they are all super nice to us and really provide great service always checkin' but not too much giving us a moment to enjoy our food :) help us with a table that works out comfortably for our family with 2 kids sometimes a friend or two will join us too.

Absolutely loved everything about this place!! Customer service was excellent. Our waiter, Austin, went over the entire menu explaining each dish and pointing out the most popular. He couldn't have been nicer and more helpful. We ended up with the pork buns which were delicious and the fried chicken appetizer which was very tasty too. The vegan ramen was one of the best I ever had, just perfectly done and the perfect combination of veggies and tofu. My husband definitely enjoyed his Tonkatsu ramen. Everything was so fresh and of high quality. I can't wait to come back.

Always go to the Santa Clara. Great food but parking is an issue. Will now be going to this Cupertino location. Best ramen I have ever had. Consistently delicious food and good service.

HiroNori is one of my favorite ramen places in the area! I am a big fan of both their tonkotsu and shoyu ramens, as well as the crispy chicken. You are provided with complimentary spicy sauce and garlic for the ramen, and have the option to choose between thick or thin ramen noodles. The tonkotsu broth is very creamy, while the shoyu broth is a lot lighter. The ramen holds up pretty well for takeout as well! Located in Cupertino Village, there can be a bit of a wait sometimes, but service is pretty quick. Clean, simple interior. A must try for ramen enjoyers.

Came on a weekday noon and wasn't too busy. The tonkotsu ramen was creamy and just ok. The salmon rice bowl ratio was not satisfying - literally only 10 penny-sized salmon and then a bunch of rice. With the extravagant prices and 16% mandatory gratituity/service fee (which is NOT tip, as they state on their menu), I was not too impressed and don't think we'll come again.

Food is amazing! Have pretty much tried it all and I loved it! The wait is totally worth it! Service is wonderful. All the staff are prompt and professional.

Deeelicious! Door dashed Ramen from here today and was blown away. Flavors are on point marinated bamboo was full of flavor! Thick noodle texture was perfect, the broth was really good packed with richness and creaminess. Loved the marinated egg, nothing but good things to say about this place, only thing is they forgot half of egg that was suppose to come with my ramen but other then that loved this place this is one of the best Ramen in the San Jose area that I have tried.

*Second time ordering* I forgot to write a first time review so completely forgot to avoid this place. Full disclosure, I ordered via DoorDash-- and I know what you're thinking... the ramen would be cold or something. Nope!! It was still piping hot. What I ordered: tonkatsu, no spinach, no bean sprouts, add corn instead. I also paid for black sauce. What I received: broth, noodles, corn and no chashu and no black sauce. That's a pretty juicy bill to DoorDash ramen but considering I'm burning the midnight oil working all night, figured I'd treat myself. Total shame I'm eating just noodles. 2 stars for giving me corn instead of spinach and bean sprouts but missing the main part of the meal (chashu) is terrible. And missing my addon black sauce. If I am rating the broth: 3.5/5 If I am rating the thick noodles: 3/5

Unassuming place for ramen if you're just walking by. The interior is not fancy like some of the other ramen places, and there's always open tables (at least, I've never seen anyone waiting before). I heard that the wait at their Santa Clara location can get crazy long tho. This place has the best Karaage I've ever had (I think they listed it as crispy chicken on their menu). Thin crispy crust and juicy chicken on the inside. The pricing was super reasonable too. Highly recommend! The tonkatsu ramen was pretty good too. It's definitely one of my favorite place for ramen. I like my food spicy, but their spicy sauce makes the ramen broth too salty for me so I actually prefer their ramen plain. My mom likes it with the whole garlic sauce dumped in. I also ordered the pork rice bowl with the combo option, as per recommended by the waiter. I had a hard time deciding between pork and spicy tuna. In the end, he told me that if I didn't like the pork rice bowl, he can switch it out for me. Well, it turns out that the pork on the rice bowl was amazing, so I was happy. The pieces was soft and perfect bite size. Came here a couple times, and their quality + costumer service is consistently great. My parents also liked this place. It's hard to agree with them on where to go for food, so I'm glad we can add this place to our super short list. 4.5 stars rounding up to 5 stars.

If you're craving Ramen give HiroNori Craft Ramen a try. I had the shoyu Ramen and it was so good. I don't think you'll be disappointed. The service was very fast and professional. Not a whole lot of seating though. The prices are very reasonable and the portions are good !! Definitely recommend this place ! Can't wait to go back !

This is currently my favorite ramen place! I've been here twice and the ramen is solid. During peak dinner hours, there can be a wait. The wait is usually not too bad because they do a good job getting customers in and out quickly. When I'm in the mood for a hearty ramen, I like the tonkotsu ramen. Compared to the other tonkotsu ramen I have had, I especially like how creamy the soup is here without it being super greasy (and the fat congeals as the soup cools). If you're in the mood for something lighter, the Shoyu ramen is a good choice. If you're in the mood for something extra, I recommend their Karaage! Staff here is always really nice and get the food out fairly quickly!

Hironori ramen Cupertino is an understated small restaurant with the worlds most uncomfortable benches for customers. It's clean and the staff are friendly and welcoming and efficient. They have great food as well. The tonkotsu ramen is among the best in the area with great broth flavor, superb noodles and amazing chashu. Seriously the chashu is perfect with savory flavor and melt-in-your-mouth texture. It's served with DIY spicy sauce and garlic which helps you tune your ramen to personal preference. The spicy tuna bowl was good but not great. The tuna was fresh but not spicy at all. The rice was good but buried under quinoa, daikon and lots of corn. The tiny sliver of avocado desperately tried to provide flavor and color but it was just too small. Overall the food is excellent and I highly recommend this restaurant.

I have been to many ramen places, but this one surprised me when it came to the toping, which feels very vietnamese to me. The thick original noodle is delicious and and the broth is tasty. The pork is done on point, and it just melts in my mouth. I also like to give props to the ambiance. Whoever chose the music for this place is a genius, it feel really chill and comfy.

Wonderful spot with great service and amazing food always a good spot to eat and enjoy ramen

This location is just as good as the Santa Clara one, but parking can be tight due to it being a larger shopping center with other stores. Food is good as usual! My go to is their tonkotsu ramen and mini chasu bowl. Broth is rich and creamy and meat is fall apart tender. Noodles have a good bounce and chew to it. We went on a weekday so there weren't a lot of patrons, and service was friendly and efficient. There's an automatic 16% service charge and they explicitly tell you no need to tip due to staff getting paid fair wages so that's a welcome relief. It was quiet inside and there's plenty of seating but it'll probably fill up on the weekends.

Visited on a Wednesday late afternoon/early evening. Pretty great visit. Quite empty so had my choice of seating and wasn't loud. 16% service charge - qr code menu says not part of tip/gratuity but server acknowledges it is when I overheard, she didn't even let me see a tip portion when I paid so just left cash. Food was on point. Tonkotsu ramen with original thick noodles was comforting though definitely worth adding their house garlic and house spicy paste. The chashu had a perfect slight seared taste, and also had a perfect soft boiled egg! They do have rice options for those looking for something not ramen. Fruit infused water. Server was courteous and diligent. Didn't really need much but she checked in sufficiently and refilled water without asking, kinda forced me to drink more too cause hate wasting water. :)) would return again!

Authentic. They have the basic shoyu ramen which is very much appreciated. Every other "trending" ramen places just have tonkotsu with unnecessary add ons and spices. The chasu was very thick and melt in your mouth tender. Great food and great service. One note: wish they had gyoza as one of the appetizers. Usually a staple for ramen places.

Food: - Tonkotsu: A solid bowl of tonkotsu overall. - Broth: Fairly no-frills tonkotsu flavor--creamy and straightforward with a good balance. What takes it to the next level though is adding the garlic and spice! - Noodles: Thick noodles with good chew and flavor. - Meat: Pretty good texture and flavor. - Egg: Nice and soft-boiled. - Karaage: Not the most mind-blowing Karaage, but still crunchy and tasty, and a really good portion for what we paid! Service: - Good service, and super quick wait times both to get seated and to get food. Ambiance: - A little bare decor-wise, but nice that it's a little on the quieter side both in terms of conversation as well as music-wise. Overall: - Hironori isn't the best ramen place I've been to, but it's definitely a solid go-to option when I'm not feeling longer weight times at some of the other ramenya in the area.

Went out with my family to eat there. I had the tonkotsu ramen. It had a nice pork flavor and came with a garlic condiment and spicy sauce on the side, which helped cut through the richness and added to the flavor. The char siu was tender and soft, the bean sprouts added some nice crisp texture, and the soup clung well to the thick noodles (though I will probably get thin noodles next time). Service was excellent, our server was very friendly and helpful. Even provided us some unseasoned broth when one of us mentioned that their ramen was a tad bit salty for their taste. I highly recommend this place.

The location is good. I ordered the vegan Ramen which was good. But the check! They charge everyone 16% gratuity ! I ate alone, wasn't a large group and I got charged over 20$ for one bowl of Ramen with that mandatory gratuity. I wouldn't eat here again because of that. .

**ONLY ACCEPTS CREDIT/MOBILE PAY, THEY DO NOT ACCEPT CASH** After finishing my last school final, I decided to go out with a friend to grab some ramen. We immediately got greeted and seated! The inside is painted grey so it doesn't look like a typical ramen house you'd expect. The menu was on a QR code and their water contains fruits and mint. They let you know this to make sure you let them know of any allergies. However, I eventually realized after probably 10 minutes that no server came up to us to take our order, so we had to call one over. I tried the tonkotsu ramen with house thick noodles. There was spicy sauce on the side, so I added some of it into my ramen. The broth was rich and creamy, and the noodles were SO GOOD! The chashu was very juicy and tender. I personally don't enjoy soft egg, but DANG WAS THIS EGG GOOD. I enjoyed every bite! This place also charges you a service fee no matter your party size which is also a tip. I recommend this place and will definitely come back when I'm in the area!

I came today for the first time. I had the tonkotsu ramen. The menu is small but has the main dishes and sides needed. The broth was delicious. It is flavorful, milky and creamy. I couldn't ask for more from a ramen house. A five stars place!

Visited with friends to check out their ramen and opted for the Tonkotsu Ramen. The chashu had a distinctive smoky or grilled flavor that I enjoyed, although some friends found it a bit different from what they're used to. The soup was flavorful, not as creamy as some places, but still tasty. Noodles were pretty nice, and the egg was nicely cooked. Other toppings were pretty standard. Overall, a solid choice for ramen, a bit unconventional but good.

Really excellent tonkotsu ramen. Confusing billing policy (more on this later). We came here as a group of 8 on a Sunday morning, just after opening. Since there were two elderly guests in our group we were a little concerned about having a long wait, but by getting there early we were seated right away. There was only one person working the dining area at that time, and didn't receive any water for a while after seating and our glasses were never refilled during our meal. They automatically assume that everyone is going to use their phones to look at the menu, because we had to go up to the counter to look for paper menus. Note to staff: for a variety of reasons, some people need the old-school menus so it would be nice to at least offer them when seating guests. It took several minutes for the server to come to take our orders, but we didn't really mind since we were catching up. We placed our orders and went back to our conversation. Our impressions of the meal were: Tonkotsu ramen - I absolutely loved this, perhaps my new favorite in the area. The broth was rich and almost buttery but not too salty, which seems to be a failing of a lot of ramen. The chashu was thick and tender, and the egg was cooked perfectly with a soft, creamy yolk texture. You have the option of either their house thick noodles or the traditional thin; we call went with the thick and it was a good choice. Absolutely no complaints about this. If you want black garlic oil that's going to cost you extra. Vegan ramen - miso broth with tofu and vegetables. I didn't try this myself but got the report from farther down the table that it was very well flavored and liked. Salmon poke bowl - unlike a dedicated poke restaurant, you don't have the opportunity to customize this dish. I personally don't like the kale - would prefer other greens - and the quinoa was something I haven't experienced before. Overall a good dish nonetheless. Pork buns - this was a bit of a disappointment. Folded steamed bao buns with pork and pickled onions. There was waaaaaay too much hoisin sauce and the pork-to-bun ratio was low. The pickled onions were okay but didn't provide enough of a fresh crunch that would have maybe offset the heaviness of the sauce. Now about the billing policy: when we were seated, we were told right away that there was a service charge automatically added so we didn't need to add a tip. We assumed this was because we were a larger group, but in fact on the menu it states that it will be added to the bill, with no specification for group size. However, it says that this service charge is NOT a tip or gratuity - but at over 16%, it would be deceptive to add that and then expect a further gratuity. That is, if the menu says that something costs $15, the added service charge makes it $17.50. Why not just increase prices to where they need to be, and then dispense with this fee? When it came time to pay the bill, I tapped my card and was given a receipt, with no line for an added tip. So basically, despite what the menu says, the 16.3695% service charge is the gratuity. This was confusing but in the end it was ultimately fair (in my opinion). I suppose some people would take exception to being automatically compelled to give a tip, as one could arguably say that it creates a disincentive to provide good customer service because you're going to get paid regardless of your performance, but after having previously worked as a poorly-paid restaurant worker I'm fine with this. [end editorial] Good ramen. Definitely going back for the tonkotsu.

Love the ramen! The thick cuts and the soft boiled egg is my jam. Apparently thick noodles they made it them selves! Will try for sure next time! And I love how they always have spinach in the bowl as well. Super comforting. Just be minded that any location during meal time can be pretty cramped, get reservation if you can.

HiroNori provides one of the best comfort foods for me. I love pulling up here and ordering the same thing every single time. Their menu is quite small so I don't really have a choice lol I get the Tonkotsu Ramen with the original thick noodles and the side of garlic and spicy sauce. Each bowl comes with half an egg, spinach, bean sprouts, green onion, two slices of juicy charred pork, and a piece of seaweed. The ramen is always consistent. Super flavorful and delicious. (My brother may argue that it's on the salty side though) - my only complaint is their fruit-infused water. It just doesn't taste good. Service is generally friendly, quick, and efficient. The restaurant ambiance is busier during lunch time since it's right next to Apple and a few other businesses. There's an automatic 16% gratuity fee which might throw some people off, but given the service and food, it's really not that bad at all.

Sofi was AMAZING! She was very helpful as I have a sesame allergy, she recommended the Shoyu ramen with the thin noodles and it was the best ramen I've ever had in my life. The crispy chicken was to die for! Service was top notch! I highly recommend coming to HiroNori Craft Ramen! You won't regret it!