Frantony L.
Google
I want to share my experience here in case it can help others from getting sick.
BEWARE: THE MONGOLIAN BEEF HAS PEANUTS, AND THE ALLERGY IS NOT LISTED IN THE FOOD DESCRIPTION
I have a peanut allergy. Please be aware that the Mongolian Beef dish at Ho Ho Cherry contains peanuts. I unfortunately learned this the hard way.
I’ve been to this restaurant before and really enjoyed their sesame chicken, so I decided to come back and ordered through Uber Eats. When browsing the menu, I thought Ho Ho Cherry was great for listing which dishes contained peanuts. For example, several items like lo mein clearly mention peanut ingredients. Naturally, I assumed that dishes without this note were safe. The Mongolian Beef description did not mention peanuts anywhere...and in my experience, Mongolian Beef typically doesn’t include them.
After my order arrived, I started eating and immediately noticed something was off. I soon realized I was having an allergic reaction. I checked the menu again...still no mention of peanuts. I went into anaphylactic shock, had to use my EpiPen, and ended up in the hospital.
I called Ho Ho Cherry the next day to inform them about what happened. The woman I spoke with, Tonya, confirmed that their Mongolian Beef does contain peanuts, but said it was such a small amount that they didn’t think to include it in the ingredient description. Instead of expressing concern or taking responsibility, she blamed me for not listing my peanut allergy on my Uber Eats order. I got all sorts of excuses why they don't need to include it, how every Chinese restaurant does their Chinese food differently, how its my responsibility While it’s true that I may have mistakenly assumed my allergy was noted, the fact remains the same: the dish contained peanuts and the menu gave no indication of that, even though other peanut-containing dishes are clearly labeled.
It’s extremely disappointing and frustrating that the restaurant took zero responsibility for failing to disclose a major food allergen. Like, its peanuts for heavens sake. They have it listed everywhere else on menu except for the Mongolian beef. I was basically blamed for trusting their menu and ended up in the hospital because of it.