madhu M.
Google
We love Hokkaido ramen and dine there very frequently in all the branches they have in boston. As usual we went to the one in Allston on Sunday at 9.00pm. We asked them if we can park outside the restaurant, she said no move it to marking, even though the board said 7.00-7.0m no parking. The entire restaurant was empty, there was zero tables occupied when we entered and checked in, they didn’t tell us which table to sit in, till we specifically asked. Our order was the veg ramen which we love, no modifications. The lady didn’t ask or take any drink orders. We got our orders which we finished in less than 15 mins and my friend saw there was an empty spot outside the restaurant, and got her car to the front, on which the waitress loudly commented to the other waitress, look she’s parked in front now, after I told her not to. I don’t understand why this happened. We were in there for maybe 20 mins overall, and since we felt it was off, we tipped 10%. She came to us and berated that it was 20% continuously, even after we said we are not obligated a tip, if we found the service lacking. She embarrassed us in front of another table which came and snatched the blow after this conversation. This has been one of the worst experiences at the Allston branch.