Homecoming at the Resort

I can’t say enough good things about Roop Sidhu, She went out of her way to make sure everything went perfectly with my lease and move-in. From answering every question to following up just to make sure I was comfortable, her dedication really showed. It’s clear she loves what she does, and it made such a difference for me. Thank you for going above and beyond Roop!! I’m so grateful for all your help and couldn’t be happier with my new home! 🤍 Highly recommend working with Roop. Her professionalism and genuine care made all the difference. February will mark my one year anniversary here at the Homecoming at the Resort. Great place to live! The apartments are clean, the staff is friendly, and maintenance is fast. Couldn’t be happier with my experience here.

A big thank you to Jonathan for his outstanding service! He was called out to address a foul odor coming from my washer and truly went above and beyond. Friendly, personable, and thorough, he approached the issue with a clear solution-focused mindset. Jonathan was actually the second technician to inspect the unit — the first simply masked the smell and recommended a full replacement. Jonathan, however, took a much more thoughtful approach. He cleaned inside the unit with disinfectant, ran a cleaning cycle with detergent and solution, and even located and drained the lower hose that was holding stagnant, moldy water. He went as far as calling a former colleague with more experience in front-load washers to get additional insight. He advised me to leave the washer door open for 24 hours to air it out — and now, the odor is completely gone, and the washer works great. Jonathan's determination to solve the issue, rather than take the easy route, deserves recognition. He thought outside the box and delivered excellent service. Highly recommended! Shanika

I wanted to take a moment to recognize Chris Gonzales for the excellent service he provided during his recent visit. He handled a few maintenance requests for me — fixing a broken door, doing some touch-up paint, and changing out my air filter. Chris was extremely professional from start to finish. He communicated clearly about what he was doing, worked efficiently, and made sure everything was cleaned up perfectly when he was done. I really appreciated how quickly he got everything taken care of while still keeping a great attitude the entire time. It’s always nice to have someone who takes pride in their work — thank you, Chris, for making the maintenance process smooth and stress-free!

Was looking to move into this community, gotta relative who lives here. Pool area is very poorly kept but when i spoke representative, i was told that the amenities are what’s justifying the pricing. Most of the cabana furniture is very badly stained and there not water stains. The white thing by the pool doesn’t light up at all anymore and all the tenants out there said it’s been down a while, if I’m paying $3k+ a month i need damn near perfection, or at the very least amazing upkeep. Oh yeah and they’re huge black roaches all over the place when the sun goes down. PLACE IS NOT WORTH THE COST,

Exceptional Service at The Homecoming At The Resort _______________________________________________________ I recently moved into The Homecoming At The Resort in Rancho Cucamonga, and I cannot speak highly enough of the outstanding service I received from the leasing team. Rene and Amanda made what is often a stressful moving process completely seamless and enjoyable. From my very first inquiry through the final move-in day, both team members demonstrated exceptional professionalism while maintaining a warm, friendly approach that immediately put me at ease. What impressed me most was their patience throughout the entire onboarding process. They took the time to thoroughly answer all my questions, explain every detail of the lease and community amenities, and ensure I felt completely confident and informed every step of the way. Never once did I feel rushed or like my concerns weren't important to them. Their genuine care for residents really shows, and it's clear that The Homecoming At The Resort has assembled a top-notch team. The attention to detail, responsiveness, and personal touch they provided exceeded all my expectations for apartment living. I'm thrilled to call The Homecoming At The Resort my new home, and I would absolutely recommend this community to anyone looking for quality living paired with exceptional customer service. Thank you, Rene and Amanda, for making this such a positive experience!

The maintenance guys at our apartment complex, Warren and Ruben, are amazing. They came to repair our porch light. The wiring of the porch light actually. They were very patient (it was a 3-day affair) and they got the job done! I appreciate that HC makes the effort to have our maintenance requests fulfilled within just a few days. Thanks Warren, Thanks Ruben!!

Beautiful apartment complex. Five star amenities. Guest services and maintenance staff: everyone is very friendly, professional, helpful, and responsive, and genuinely cares about the community, from Brandon the GM to every other member of the staff. The design of the landscaping, lighting, and common areas is bar none. The maintenance, landscaping, and housekeeping teams are working constantly to keep the property pristine and looking like new. This is especially true of the pool, gym, and sport court which get a lot of traffic and use by the residents. Every maintenance request is responded to in a timely manner and taken care of professionally. We love living at the Homecoming at the Resort. It’s an oasis and respite from our busy life.

Amanda was such a pleasure to work with! Moving in was a breeze thanks to her help. She was friendly, professional, and made the leasing process quick and easy. I appreciated how responsive and helpful she was throughout the entire process. The property is beautiful, and I’m so glad I had Amanda guiding me through it all. Highly recommend working with her!

I can't express just how important Kimberlee Benton is to this apartment complex . She's always organizing these great community events and bringing everyone together . She's always smiling , very approachable and will answer any questions you may have . When Kim organize an event you know you're going to have a great time . I hope the Lewis company appreciates her just as much as the residents do! I see some 1 star reviews on here and I'm not the type to knock someone else opinion or their experience . However, my experience with all the leasing office staff and maintenance workers has been very positive . This complex is clean, safe and there are some really good neighbors that I have met while living here. Overall I would recommend living here

Hannah in the from office is awesome . Great attitude and made sure the World Series was on the tv by the pool

This residential community offers townhomes, duplexes and apartments depending on ones affordable lifestyle! They have 1bdrm , 2bdrms and 3 bdrms floor plans !!! Enclosed Garage available to tenants. Came here to visit a friend and I was impressed with the modern features and floor plans they offer. I love that an elevator is provided and stair wells are covered from inclement weather! A clubhouse that features a gym , conference and event rooms, several seating areas and a swimming pool area! I would not mind staying in this resort someday just because the ambience seems to be a peaceful neighborhood and the elevator is a plus for me!

Brought up several issues were were having within the community and with our apartment and Brandon was able to coordinate quick fixes within a few weeks. We're now able to enjoy the apartment without issues and are satisfied with the response from management with our issues.

My mom just moved in here and she was showing me around and we noticed a ton of rowdy kids in the gym and walking around the complex with no adults. Messing with gym equipment. Also a ton of dog poop around the walking areas between the apartments. A lot of sketchy people parked sitting in cars . Not very clean

While I didn't end up finding a home here in the timeframe I needed, this is a great community with great amenities from what I saw. Also, Amanda was so helpful throughout the process and provided outstanding service. Thanks again!

Look elsewhere, don't move here! They will charge you to replace cheap carpet that was already there prior to you moving in. Move out paper work stated that the carpet only needed cleaning , which was correct because there were absolutely no stains rips or tears. Then I get a final bill stating that I've been charged to replace the carpet !!!! They said after cleaning it didn't fluff back up ...not my fault ! Carpet was fine when I moved out after staying 15 months with a neighbor constantly smoking weed , which seeped into my garage and closet ...they did nothing about it but put a notice on everyone's door.

Amanda was extremely helpful guiding me through the application as it was my first time applying to live somewhere else besides home. Looking forward to living here with people like her on the job!

I called the resort to request to see a unit earlier today I spoke with Tish. I told Trish the specific unit that I wanted to and I schedule an appointment the unit in the evening. When I arrived, I was greeted by Renée, who stated that the unit was not available to see at the current time the next five days. He asked if I would like to see other units in place of the one I was interested. All the totally different so that made no sense based on what I was looking for. Long story short, I wasted a trip to homecoming resort to a unit is that was not available. poor customer service

Amanda was incredible. Not only did she show us around the entire complex, walked us through the different options that were available for rent based on our budget and continued to check-in weeks after our tour, keeping us up to date on any pricing changes and available units. Ask for Amanda if you are looking at renting at the Homecoming!

Homecoming at the Resort is very clean, well-maintained, and full of great amenities. Amanda was incredibly helpful, she gave us multiple in-person tours and kept us updated daily on pricing. She made the whole process smooth and stress-free. Highly recommend!

Do not move here if you are looking for someplace quiet. I have lived here for over a year now and I have never lived anywhere as nosy as the "resort." The apartments are not well insulated against noise and they do not care about your rest or quiet morning hours. Do not live near a trash receptacle as they allow the trash pick-ups at any time of day. They will come as early at 7am and the clanging of the trash cans/noise of their trucks is very loud. They allow mobile detailing at any time of day as well. If you have heard mobile detailing being done, you will know that the water pumps on their trucks are not quiet. They allow landscaping staff to start as early as 7am. Today June 3rd, I was awakened at 7:25am to hedges being trimmed outside. Yesterday we had noise at 7am as well on the empty lot along 4th street. It's very common to be woken up by some type of noise here. The noise has been an ongoing issue. I finally got so tired of it I sent an email detailing the same things in this review but no response. Do not move here looking for a nice, quiet community especially if you intend to sleep in past 7-8am on some days, if you work late and want restful sleep, work from home, have small children, etc.

Brandon is so rude! The front office staff does not give tours! It took for Serena to ask if I needed help locating stuff. So I really appreciate Serena who works here for helping not only myself but other future residents!!!! Serena and Tamara has been soooo helpful in helping us residents! They are super patient to helping understand a lot of stuff! So Thank you both! But the General Manager looks down on people like me who is on housing. He is not patient in helping residents in issues he says he's in meetings and never returns calls. He looks down on housing please watch out for him! I don't deal with him!other than that these are really nice apartments I would recommend staying here but watch out for Brandon he's evil! He might try to retaliate against me for writing this but I won't be silenced!

so my family and and I recently moved in and overall our experience has been very pleasant. The office staff was so helpful and kind. Tish was the person who initially showed us around, showed us the unit and gave us all of the information we needed to make the decision whether or not we wanted to call this home, she was amazing very kind very helpful and informative always available and we couldn't be happier with our decision. So far living here has been nothing but great it's pretty quiet aside from the construction that's going on during the day, but that was to be expected, and we were informed of that prior to moving in in my opinion the grounds are clean and maintained. We haven't had to reach out to maintenance for any issues, and overall it has just been a pleasant experience so far. I would recommend this community to friends and family, if they were ever looking for a place to move. A really big plus is we have three boys and there's so much for them to do within this community, from the gym to the basketball, court, the tennis court along with a game room, and the list goes on. What's even nicer is that there are some retail shops open and more that'll be opening in the upcoming months that they are able to kind of go walk to hang out grab a drink or a bite to eat and it just makes the overall experience really feel like a resort. You never really have to go anywhere, which is nice. Looking forward to the upcoming year here! Special thanks to all the staff!

Omg where do I start Krystal is the absolute best this whole process has been the easiest leasing experience that I have ever experienced I'm beyond happy. Krystal went above and beyond my expectations and I'm so excited to become a resident of the Homecoming at the Resort. Thank you Krystal at all you have done you're the best! She is definitely a great asset of this company.

After living in my home for 30 years and moving to an apartment, I didn't know what to expect or ask, Tish was knowledgeable, patient, and personable. I'm so glad she is my Leasing Specialist. I would highly recommend her to anyone looking for their new home. The Homecoming at Resort really gives you that resort vacation home vibe. The staff members were friendly. Everything is clean and well maintained. I will be moving in on the 1st, but I wanted to comment on my initial visit and impressions. Excited Char

I enjoyed living at the homecoming very much! What I feel made all the difference is the staff! They were ALL excellent, from the top mangers to the gardening staff. The resort has a very homely feeling. I especially enjoyed working with Crystal the leasing Manger, to the manger in charge, Kalen, they were both very easy to explan my needs as far as what I was seeking in my new home, a garage, washer and driver and plenty of natural lighting! The landscape is very natural, the kitchen featured many upgrades and the shower was like being in a spa, with a lot of upgrades. I hated having to move which was due to having foot surgery and unable to climb the lovely two bedroom three bath stairway in this beautiful townhouse. Once again, thank you Crystal and Kalen. Also wanted to thank you for the fast return of my deposit. Peaceful living! Teresa and Cj

I moved in a little over a week ago and Kevin the grounds supervisor was absolutely amazing!!!!!! He showed me everything throughly gave me clear and concise instructions on how to operate everything within my unit. Double checked everything and went room to room triple checking himself and the unit, he is such a kind person and made our move smooth and exciting! Thanks Kevin!!!!!

Krystal Davis was amazing. She help and guide us all the way, until our final move to our unit. Very friendly and was able to respond to our inquiries on a timely manner. She is an asset to the company.

This is a wonderful complex. The amenities are fantastic! The staff is kind and helpful. Shout out to Kimberlee and Jeremy. Kimberlee is the lifestyle director and puts on the best events!! Everything was fun and easy to participate in (if you're on the. Introverted side like me). She also hosts a fantastic book club. Jeremy is the business manager and he was always helpful anytime we had questions or concerns. He is patient and takes his time with you. I highly recommend this place!

We love living at Homecoming! It's been a year and a half so far and everything's amazing. The whole team, amenities, maintenance, events, and community are all wonderful!

I moved in Wednesday November 1st after leaving my home of 30 years. Still unpacking and getting my "Lola" (13 year old maltipoo) used to her new home. I completely love it here. I've had some minor issues, like not knowing how to program my nest thermostat. Thank you Mike for the quick help setting me up with The Nest. Randy and Kevin were also great help with other minor issues. I'm completely impressed on how on top of things everyone here is!!! Looking forward to my new beginning.

This entire staff was a great help! Move in process was very simple as well and went quick. I first met Tish back in December and she made sure to get me in a Unit come September the following year!! Her efforts are deeply appreciated, she went out of her way to help me and my friend get established, if I could recommend anyone for your move in process just ask for Tish! Nicole is also amazing as well!! The days Tish was not available, Nicole was there to step in and help me with anything I needed. I cannot explain how helpful and meaningful she was during the move in process!! So if Tish can't help you get in, ask for Nicole. And lastly, Krystal Davis does an absolute amazing job on managing and making sure our move in processes went smoothly. Any questions we needed, these three staff members were there to help at all times and if one isn't available the next one is always there to step in. This is the best team by far !

Currently a resident and wanted to give a HUGE shout out to Millie!!! My husband and I just welcomed our first baby and currently home bound (recovery.) Millie got all our mail package orders and personally dropped them off herself twice. I appreciate The Resort staff immensely!! Thank you

Absolutely loveee living here! From the amazing amenities to the office team keeping up with doing amazing residential events including farmers market on Sunday's!! What a convenience!!! Theres soo much to appreciate here! The maintenance team is very responsive when taking care work orders!!! And the community here is extremely friendly!!! I made sooo many friends just by being at the pool this summer! Its definitely worth it, hope it continues to thrive in the direction! I am beyond satisfied.

I just moved in a week ago and I have to say I absolutely love it here! Best decision I've made this place is so calm and quiet and everyone I've met so far are very friendly. I've made friends just going to the pool area. I'd recommend anyone looking for an apartment to come check this property out you'll fall in love!

I worked with Nicole to find my new place to call home. She was extremely professional and helpful. All staff here are friendly and welcoming.

Mike S and Dylan were incredibly fast at fixing our fridge. Thanks guys ! Great service.

You know how you know you're in a good place? When maintenance is helpful, timely, and kind. Dealt with a little leak from my upstairs neighbors' bathtub and maintenance was here checking the leak and helping to quickly solve it and clean up any water spillage. Edwin and the night manager were very helpful and kind and helped to ease any worry I had about the leak by taking the time to explain what happened. I hope these hardworking maintenance employees get their acknowledgment because their job is not easy.

Beautiful space friendly people !! The vibes are enchanting, loving and peaceful. Love taking walks here

Krystal was a great help, attentive, and on top of things when leasing my new home to me. My family and I had a great experience and love it here.

I'd like to thank Mike & Dwight for assisting our family in getting moved in. They made the process easy and effortless. They are always quick to help any needs we have as tenants! Randy the service manager is so helpful and does an excellent job in the maintenance department! Thank you Mario, another friendly-helpful staff member! The ladies at the front desk are kind and on top of it! It's nice to be at a place where the whole team works together to make your stay enjoyable! We appreciate you!

Moved in about two months ago and it has been a dream since! Staff is amazing and Kim especially makes sure everyone has fun and is taken care of.

Highly recommend this Beautiful apartment community! So convenient and central. Thank you so much Krystal !! Your time, care and support during our visit was truly an experience I will always remember. Our family appreciates you and your team. Your patience, and support made our visit and application process perfect! I absolutely love the various features of the property. Very peaceful and pleasant. Looking forward to sharing word to others about this gem. Thank you Homecoming at the Resort!

This place is like living in the twilight zone. I only moved in end of June, my new dish washer which they said no one has ever used broke. It will not drain, their in house maintenance person came to look at it. He could not get it to work. He put in an order for Samsung to come look at the unit. I never heard anything back. I had to contact maintenance through an app, that when they told me Samsun would come out Wednesday 7/26. Well no one told me.. or asked if that day was okay. Here it is Wednesday and no one has showed up, i get a call that Samsung called the maintenance folks and because they were all at lunch, no one answered and Samsung left. He said they will be out on august 1. I am paying rent for features i do. Or have or cannot even use.. when you call the office does not care. They always say a manager will call you back but they never do. They just want your money and once they get it all their support ends. Second best part is You will NEVER receive any packages, when you reach out to front desk and Luxor (vendor for lockers) for packages.. no one can help. I only lived here two months and so far 5/7 packed are lost and Amazon doesn't believe that this many packages are missing and will not refund or replace the items. It's to the point I have to wait for the mail man or Amazon by the lockers to wait for my item or ask if they have mail for me. What a great convenience.

Disappointed considering the amount of $$$$ it costs to lease a place here. You would think they'd make sure the units were immaculate before moving someone in.

This place is amazing to live at and love the community! Krystal Davis made the process super smooth for getting into a bigger unit and I couldn't be more pleased with her service! Definitely won't make a mistake living here!

Roop made the application process so easy! She made me and my partner feel so welcome and she assisted us on finding the apartment we always wanted. This is beautiful place to live, we can't wait to see what the the resort holds for us! Thank you Roop ‍

I needed to find an apartment rather quickly. A friend recommended The Homecoming at the Resort and I must say by far it was the best recommendation. Krystal immediately greeted me at the door and was very eager to help me find my ideal apartment. Krystal helped me every step of the way. Truly grateful for Krystal. She's the best!

Krystal as awesome and friendly ! she made sure my move in was smooth and quick. And the apartments are beautiful.

Just wanted to give a shout out to their Maintenance Tech Edwin H. He's new to this property but he's always so happy and helpful when you see him. Thank you for making our living experience at the Resort excellent !

Thanks Tish and Leasing Resort Team! We can't wait to move in! Super excited. The property looks amazing. Tish was wonderful to work with and extremely helpful and patient. We appreciated it so much. Prior to our on-site visit, we received calls and emails regarding the upcoming opening because we were on the VIP list. Glad we got on early and was pleased we received several updates prior to the soft opening. Again, thanks to Tish, Mike, and everyone else! Can't wait to move in! Never said that previously about moving in to an apartment - says a lot!

Nicole and Mike and the whole Resort staff have been nothing but helpful with me and my family moving into this apartment. We had first pick of our unit and they were very helpful with every step along the way if I could give more stars I would.

I want to start by saying that the Homecoming staff at the resort are WONDERFUL, professional and welcoming, it's so nice to walk into the office and get a bright smile from everyone. Thank you so much for making our move-in experience so wonderful! Meem Masud you really take your time and dedication to help us with everything we need, thank you for being kind, listening and going above and beyond when it comes to helping us, you make our experience leaving here a pleasant one, keep rocking :) I have lived in several Lewis communities and can say that the staff here is top tier. Also pictures really don't do justice on how BEAUTIFUL this community is!!!

Extremely HAPPY. All the staff have been great and helpful . Very pleasing and inviting. Dwight & Stephanie have been great and assisted me with all my needs. Very accommodating . I love my new community.

Communication, service, and quality of care here has been phenomenal. From signing contracts to move-in day, the staff has been receptive, energetic, and caring. We love our apartment and all the amenities that come with it.

Drove by Tuesday, moved in Friday. All thanks to Kayden and his assistant Millie. They are professionals that can make things happen fast. This place is in a league of it's on.

EXTREMELY PLEASED. I've been eyeing this new development in the area for quite some time now. I enlisted in the VIP list to get updates on this property. Before they even opened they reached out to let me know there availability and prices. Specifically, Raad reached out to me and right from the start answered any questions I had and responded within minutes!! He was nice and professional, and made me feel more confident in my decision to moving here! The whole team has been super responsive and the leasing experience has been so smooth. I am from out of town, and will be moving into the area this summer and they've made me feel super confident and secure about my lease. I couldn't be more excited for the move in!

Nicole was very helpful and met all my needs for me and my daughter. She is super friendly and very attentive. I have never had such a great personalized experience with renting at an apartment complex. This place is brand new and a very nice property along with great staff especially Nicole:)