David B.
Yelp
Stopped here for a relaxing breakfast on September 26, 2021. Identifying the hostess was difficult but once she was identified, the service was ok but far from great.
My BLT was awesome. Service mildly attentive.
Value : Good
Will be back. Initially gave this place 5 stars for a September visit, now reducing it to 1 star for November visit.
Update: Saturday, November 6, 2021
Returned to Horn's on Saturday to enjoy what we thought would be a great breakfast.
Again, determining which person was the hostess was difficult, as she blends in with everyone else there....that took several minutes. Once found, she was incredibly accommodating and seated us quickly. Then, we waited...and waited....and waited for a server. Place was packed so we understood a slight delay, but this was too long.
Once the food was ordered, we waited again...and we waited some more...food came out...and the BLT was great, the sausage a bit greasy, but good. The scrambled eggs were cold.
Waited and waited some more and tried to get the attention of our server...not possible. We were both starving, and I chose not to eat any more than the first bite of my BLT, to be polite, while we waited on replacement of the cold eggs.
Flagged down another server and advised the eggs were cold. She took away the plate and went into the kitchen. Fifteen minutes later, still no eggs.
Flagged down our server, which took another 5 minutes, and explained the eggs were cold and another server took them to the kitchen to be replaced or reheated. So, we are 20 minutes into breakfast, with no coffee refills, cold eggs, and our waitress has not checked on us in 20 minutes.
Our server then went to the register and spent several minutes handling a bill at the register before going into the kitchen. After about 5 minutes had gone by, she came out with the SAME EGGS, which looked like rubber and which were slightly warm, but not hot, and closer to cold than hot. They were awful and were not eaten.
Finished the BLT (which was good!) and spent another 5 minutes trying to get the attention of our server. When I did, asked for the check, tipped 10% (half of the food was awful, and service was tremendously poor and likely the server was responsible for the cold eggs).
Unfortunately, won't be back.
While it's awesome to see restaurants packed and hopefully making some money, if you can't service your customers, either bring in more staff or reduce the number of tables you seat.
Our morning had been absolutely terrific on one of the rare, gorgeous, crisp, cool, light-winded New Orleans days that makes you want to spend more time here, only to be disrupted by the awful service and cold food. The cold food would not have been an issue if our server had delivered them to the table in a timely fashion, or had she checked on us after serving the food, as she could have walked the eggs into the kitchen and waited for a replacement.
Horn's is a great spot, great vibe, and the experience was unfortunate. We won't be back though, which sort of sucks, but my other half said "never again" and I can't blame her. Unfortunate first impressions.