Hotel Das Central - Alpine. Luxury. Life.

Preamble: My expectations regarding luxury hotels are high, and my quality standard for five-star establishments is very rigorous. I consider certain shortcomings unacceptable in a setting of this caliber. 1. Arrival, Parking, and Porter Service Upon arrival, we noted the absence of valet parking service, a significant omission for a hotel of this category. The welcome was immediately problematic. The porter who assisted us with the luggage had a strong body odor, did not speak English, and was visibly distracted. His lack of care while handling our belongings forced me to call him out ("Be careful, please") due to his complete disregard for our items. 2. Room, Amenities, and Technical Issues The rooms proved to be average, but nothing memorable or exceptional for a five-star hotel. During our stay, the electronic keys (Smart key) stopped working twice, forcing us to return to the reception for reactivation—a frustrating inconvenience that indicates poor system maintenance. A detail I find inconceivable was the absence of a shampoo dispenser. Only "shower" (body wash), "conditioner," and "lotion" were provided. The omission of shampoo in a hotel of this category is unacceptable and denotes a serious lack of attention to essential amenities. 3. Check-in Procedures and Staff Intrusiveness The check-in clerk proved to be inappropriately intrusive. Even before assigning us the room, she asked us the reason for our short stay (only one night) and immediately proposed that we extend our stay. I found this approach premature and unwelcome. Before suggesting an extension, staff should allow the guest time to evaluate the property. Furthermore, I believe that our final destination or the motivation for the brevity of our stay is not the staff's concern, and they should avoid asking such personal and indiscreet questions. 4. Incident in the Spa/Massage Area The experience in the Spa area was the final negative peak of the stay. My fiancé left his phone in the custody of the Chinese operator working in the massage area adjacent to the Spa, who clearly saw us entering. At 8:00 PM, the operator closed her section without notifying the Spa staff that a phone needed to be returned and, crucially, she locked a service door that was the only access to reach the rooms on the fourth floor. We found ourselves literally locked in an area of the building with no way to return to our room, and, moreover, without our phone. The incident is astounding. We had to alert the Spa staff, who assisted us in locating the phone (which the Chinese colleague had left at the reception without warning anyone) and unlocked the corridor access to our rooms. Conclusion: The sequence of service failures is in no way representative of a five-star hotel experience.

Without a doubt one of the best hotels we've ever stayed in. All the staff were so helpful and friendly. The spa was stunning and lovely and quiet. The added extra touches like the sauna infusion and pilates were a lovely surprise. The food choice was fantastic and quality was outstanding. The summer card and use of the BMW were the icing on the cake, as was the room upgrade to our luxurious suite right next to the spa. We had amazing treatments and we didn't want to leave this gem nestled in a stunning valley between the peaks. We also had an amazing time in the 007 experience and could have stayed another week to cycle, hike and make use of Area 47, but we often didn't want to leave the hotel because it was too nice. I recommended it straight away to a friend who stayed over the bank holiday and had just as good a time. Don't hesitate to book!

We enjoyed very much our stay at the hotel. All the staff were very kind with us. |The culinary experience was a highlight. Breakfast and dinner were delicious and showed creativity and quality ingredients. |In summary, it was a wonderful experience. We left feeling relaxed, appreciated, and eager to return.

We decided to visit over the Christmas period. The Hotel is in an amazing location and absolutely stunning. Probably the best Spa areas I have ever visited, very extensive facilities. We didn’t Ski so in the day when everyone was on the slopes it was like having the whole Spa privately. You are allocated a table in the Restaurant for your stay for both Breakfast and Dinner. The menus, food, service were on a different level, unbelievable outstanding. The quality was that of a good Michelin restaurant. Antonio and Emma looked after us admirably, you could eat at your preferred time no one sittings like so many hotels, even on Christmas Day. I had several Spa treatments which again were brilliant. It snowed heavily while we were there which was stunning. Christmas Day lunch we took the cable cars to the summit James Bond 007 restaurant for lunch…. Breathtaking. The immediate village around the hotel also has lots of cafes, bars and restaurants to enjoy as well. Would 100 % highly recommended and will definitely retu.

We have visited a lot of 5-star hotels, and Das Central is BY FAR the BEST hotel experience we have ever had. Everything in the hotel is premium and made to have you think as little as possible for maximum relaxation. The food is delicious and varied, the staff is incredibly nice (special mention to Antonio who was marvelous) and the amenities are exceptional. Sölden is also great to explore with a lot of different activities, many of them included for free with Das Central or the summer card. Thank you very much for the most relaxing week we have had in a long time. We will come back as soon as possible.|~ Erwan & Alix

This hotel is, as the name suggests, right in the middle of Sölden. The reception staff were very helpful at check in. The bedrooms and bathrooms were modern and very restful with Nespresso machines and replenished capsules. |The restaurant was wonderful for breakfast and dinner. A wonderful salad bar followed by 7 courses. There is now also a Michelin starred restaurant but we didn’t try this on this stay. |There are two spa areas, the most modern one is on the higher floors with a beautiful pool and outdoors whirlpool. There are saunas with beautiful views. This one is clothed and also allows children. On the lower floors there is the original spa which is “ textile free” and adults only. Both have sauna rituals. We used both every day. |We also had fabulous massages with Johanna and a brilliant facial with Anna. |For skiers there is an incredible minibus service which takes you and picks you up from any ski location in Sölden. |An excellent stay and would highly recommend .

Pure luxury, where you are pampered in the best sense of the word. The dinners are such a treat with a great range of appetizers and cheese.

IT DOESN'T GET BETTER THIS - DAS CENTRAL HOTEL SOLDEN AUSTRIA|Total 5 star plus luxury. Unbelievably beautiful accommodation, public room and out of this world recently constructed rooftop outdoor swimming pool, jacuzzi, spa and bar. I have been going to Das Central for decades and every time I leave say "it doesn't get better than this", well it does, the Das Central team continue to make changes moving with the times to make sure this hotel is the best in Austria. The food in the evening is amazing and cooked by a Michelin Star chef and his team. I was at the hotel in January 2025 and returned in April 2025 to celebrate my significant birthday, all staff were so friendly, efficient and helpful arranging special props for our table and a few extras. I can go on and on praising Das Central Hotel, the staff at all levels in this hotel are so lovely, friendly and professional with no request too much. |If you are looking for luxury in a relaxed friendly environment DAS CENTRAL HOTEL SOLDEN is the place for you. I highly recommend it.