Hotel Fort Canning

We know this was the tail end of the present ownership: we just hope the new owners do not take away all of the style. The location is outstanding with easy walks to the museum through roads and the diversity of Fort Canning Park. The outlook is charming and the two swimming pools very welcome. Food service was rather basic, and we were not enthusiasts for a room where the toilet is part of the bedroom area but otherwise recommended.

The hotel is classy, a very classic colonial design. The room was clean and spacious, especially the huge bathroom along with its bright and wide view of the hotel's grounds. Had always wanted to stay in this hotel, finally got a chance to try it. Was not disappointed at all. In fact our stay was really good, made exceptionally enjoyable by the really friendly and helpful staff. They made our experience memorable.

Such a shame the management couldn’t understand that the level of service should not drop prior to closure. We were charged 4* prices for 2* service. When we left after a day they agreed to refund the second paid night but I still paid too much. The pool area was filthy, the bar was running the stock down and when we returned from dinner expecting to enjoy a nightcap at 9pm it had closed. We managed to get the lady to provide some wine and two glasses but she said this is all we have. The coffee machine in my room had dust so thick I could write my name on it. |In the morning at 8am, I registered my dissatisfaction with the young receptionist (a star) and was told the manager would be in at 10. Returning at 10, I was advised she had said she would not be in until 12. I wasted a morning of my trip waiting for her, only to be told when she did arrive that she did not have authority to deal with my concerns. The general manager was on the property but “unavailable”. Eventually, the marketing director appeared and listened to the issues, he took about 15 minutes to agree to refund the unused night and refund the wine (I hadn’t asked for that). I feel v sorry for the staff, the young female manager indicated that there had been other issues that morning. |Such an iconic property, closing under a cloud, the senior management should be ashamed

Central location cleanliness food service,this hotel has everything the relaxing traveler could wish for and topped off with the friendly staff. We are planning to return for another10 days to sample yet again this amazing city.

Held my wedding here with one night stay. One waitress at the banquet really impressed us by helping with my wife's very long dress during the march in and champagne pouring. I understand the hotel will be rejuvenated soon.

This Hotel, is right by Fort canning park, a bonus. It dose need up dating inside, and we was told this will be done this Year 2025. When Booking Happy Hour, when you book your hotel, Make sure you ask at the Bar what you get at the bar. it would be more helpful for the Bar staff to have a Menu, Saying what you can have. As when you get to the Bar there is know Menu Saying what drinks you can have. So before you Order ask the person at the Bar first. The Stairs are a little dark in places Evan with the lights on each second Step!! You can easy miss judge the steps. There was only One member of Staff on Reception Who was all was very rood, and not helpful, It was like she did not want to be there. But, all the other Reception's wear lovely.

We held a wedding dinner banquet here at the Glass House and it went splendidly. Our banquet managers, Amanda were all so professional, kind and patient with all our requests. Amanda guided us through the whole wedding preparations. So, really kudos to the team. Not to mention the food is amazing!

The bathroom is not in a separate room. The sink is across from the bed. The toilet and shower are next to the bed with a sliding door where you can have privacy in either one or the other, but not both at once. Very strange lay out. The location was excellent.

The location is fantastic because it's central to many tourist attractions. We used the MRT to get around, and it was a bit of a walk to get to and from. The uphills back weren't the most fun after walking over 16km a day, but definitely manageable. On the bright side, it looked like they were installing some escalators, which should make it a breeze. Our room was spacious and cozy. We received new bottles of water when the room was made, which was nice since we were walking so much. The customer service by the lobby and check-in staff was mediocre, especially for a 5-star hotel. Instead of pleasant "how may I help you" vibes, it was more like "what do you want."

Absolutely great hotel to stay at if you are in Singapore for a vacation. It is right in the middle of the city with MRT station within walking distance. It is about equal distance to almost anywhere that you would want to go such as marina bay or to orchard area. The hotel itself is beautiful and historic appearing. They grounds are well maintained with the greenery which gotta say is present all around Singapore. The staff was exceptionally nice and very attentive to ensure that whatever we needed was available for us. All the amenities are included and are what you would expect from a 4/5 star hotel. During our stay, we used the gym a couple of times. It was huge, very clean, and had almost every equipment you might need. We also made it a point to check out the pool and that was also very nice and clean. It does not appear to be well known amongst visitors I believe because there were not too many tourists we saw there which I think helps in keeping the calm and peaceful environment that I think is compromised in a hotel like Marina Bay Sands or such. Definitely recommend staying here!

Easy to reach even I was pushing a baby pram from the mrt station. Just take the lift to level 4 at Park Mall and exit from the car park. The hotel is just across the street. Lots of staffs around to provide assistance. Used cutlery is cleared regularly. The Makan In The Park Event is not crowded and collection of food is fast and smooth. Food is delicious and yummy. Fun games for children.

Beautiful! Beautiful! Beautiful! This hotel is historic, and full of fantastic architectural detail. Our bathroom, for example, was built onto a glassed-in marble balcony with a beautiful view of trees and foliage (but still private enough I didn't feel exposed). The lobby itself was so comfortable and beautiful that I hardly wanted to leave it, but then grounds beckoned. My family (me, my husband and two daughters) had fun just jumping around the stones in their fish ponds and playing with the fish. No one bothered us about it either (we didn't harm anything or tease the fish). What's better, the hotel is located in Fort Canning park, which quickly became my favorite spot in all of Singapore. Fort Canning park is unique in Singapore for being not only beautiful, but also tranquil AND full of surprises, from a resident artist carving wood sculptures in the park to a field lined with historic gravestones built into a brick wall. There is just too much of the odd, surprising, historic and interesting in that park to do more than scratch the surface here. Stay at the hotel, order some of their (very good) hotel food take-away, and pic nic in Fort Canning Park. Really makes for an enjoyable day. The hotel is pretty close to some of the biggest museums, too, so it is actually well situated for a tourist trip. If I ever get back to Singapore, I'm staying here. It's worth the money.