Rebecca T.
Yelp
Amazing service from beginning till the end. Definitely a luxury hotel albeit small.
Upon checking in, the front desk seemed to already be able to guess who I was. Then she explained all the facilities in the hotel and their hours. To top it all off, she personally showed us to our room on the 5th floor, let us walk into the elevator first and excused herself when the floor was reached to lead the way with our room key. In the room, she explained to us the different features that are complimentary to us - the 4 pieces of macarons and a card, the coffee and tea, the Evian bottles of water, bath robes and a yoga mat!
The staff was very polite, sincere, thoughtful and really would like to do anything to make your stay as comfortable and pleasant as possible. Even though they gave us two bottles of water in the room, that's not enough for a water monster like me. So I asked him where can I get more water without expecting him to give me more bottles, he replied "if you have 2 minutes now I can bring out more for you Madame." Sweet, and there he handed me 3 extra bottles asking me if that's enough and pressed the elevator button for us.
The room wasn't small or big but good size for us two. The bed was comfy, the towels were plush without having lint flying all over, the rug was thick and soft. Our room had a narrow balcony too with a pair of chairs and a table. The bathroom was just pure delight. The tile floor was heated, so was the towel rack. The shower door closed properly with a very plush bath floor towel. The toiletries were of good quality...
Just everything about this place was awesome, not to mention a great location at Champs-Elyssées.
Definitely a cute hotel to check out! A true luxury hotel with a personal touch, better than any hotel in Vegas and any big chain hotel including intercontinental! (At least the ones that we stayed at)