Hotel Wilden Mann

We really loved this Hotel! A charming classic hotel, close to Chapel Bridge and Old Luzern. Walking distance to the train station, and lake steamer boats.Our room was clean, and had modern amenities. Excellent breakfast. Helpful staff and front desk. It was wonderful.

Room had basic amenities but sufficient. Booked knowing there was no air conditioning so no surprise there. Could get uncomfortable if temperatures rise, even with the portable fan provided. Staff was helpful and friendly. Location was ideal, just a few minutes' walk to Chapel Bridge and an easy 10 minute walk to the train station even with a carry-on suitcase.

From the moment I walked in to the moment I checked out everything was top notch. Such a charming hotel and location. The front desk was so helpful in recommending things to do and restaurants to try. My room was beautiful and full tub was a cherry on top! 10/10 stay and I hope someday I’m able to come back.

Great location, but smug service at the front desk when you simply ask why the wifi cannot connect in your room. Excellent connection in the hallway, but changes to poor as soon as you enter the room. It's time to figure out a solution to allow guests to access wifi for the price you're paying to stay here. Additionally, the TV didn't work. Having basic amenities is a fair expectation.

Great period hotel in superb location. Loved all the antique furniture & the bed was very comfortable. Staff very friendly especially Robin & Adrian in the restaurant. Food was exquisite fine dining in the evening although the breakfast was an unchanging predictable buffet. Would have been good to have coffee making facilities in the room but the communal coffee machine made really good coffee.

Although in a perfect location we would never stay here again. The hotel is historic but they can do some renovations to make a better stay for guests in the 21st century. No wifi? Really? We complained about it and the very cocky smug guy at the front desk told us he wasn't an IT expert and to just go to the lounge. Spending $500usd per night we would expect better customer service. Stay somewhere else.

This hotel trades on it's quirky, labaryth of rooms with squeeky old parquet floors and dingy interior. By golly, they do try though. There are antiques everywhere and ample rooms to sit and relax in but it's faded antique charm at best. My room was dingy and small, the bedspread looked like something out of a 1970's B&B, and duvet was thin. For the price you're paying, there are better options. But they are such lovely people here and the service was excellent. I'd spend my money elsewhere, though.

This hotel is in a great location in the City of Lucerne. You can walk to the main parts of the city in a short time frame. The staff was very friendly. The hotel is historical but appeared to be well maintained for its age. We were there in the summer and the hotel has no air conditioning. The fan provided made it comfortable at night with the windows open, but during the day the rooms and building were hot and humid. I feel any other time of year the hotel is comfortable. We had dinner with or group at the hotel and the food and service was very good. We also had complimentary breakfast. The service again was very friendly and helpful.

Had a Collette Vacations tour group dinner here, one of the few places that can host 42 people in Lucerne. Wife and I sat in the middle of one of several large tables in an elegant setting, with white table cloths, white napkins, and shiny tableware. Had our choice of beer, wine, juice or soda. Took apple juice, which I instantly regretted after the waiter poured a 1 ounce portion into a wine glass, not to sip, but to drink. The bouilion with vegetable strips came in a small bowl, and was hearty, if a bit insubstantial in number of vegetables. Other choice was celery salad with sprouts, which looked like one of those salads with shredded vegetable strips. The chicken breast could have used more mushroom sauce, as it was very dry, and lacked taste, but was a generous portion of around 7 ounces. Came with two scoops of yellow poienta and broccoli, to give it color, although I thought mashed potatoes or rice would go better with the fake grill marks on the chicken breast. The fried fillets of trout was a sample size of no more than 2,5 ounces of what was salmon, with the skin left on for looks. The leek vegetables tasted yummy like onions, and potato gnocchi was the only thing filling on the plate, and well cooked and presented. Any McDonalds nearby to stop afterwards? The carmel flan with cream and fruit varnish were tiny but delicious, especially with the chocolate spellings of "Happy Birthday" to yours truly. The tour operator ordered a bottle of apple juice for me to celebrate the big night, and it went by mistake to Jim, who was to celebrate his birthday the following day, and consumed it nevertheless quickly on the spot, before anyone realized the mistake!

the worst place. do not stay here. noisy, terrible mattresses, bad breakfast. do yourself a favor and do not even think about staying here. stayed here for 2 nights and got no sleep. totally will never think about staying here ever again. almost ruined the city for me.

We were on a tour and this was one of three restaurants to choose from in Luzerne for our "dine out" experience. The restaurant is an authentic Swiss one located in a hotel. Be prepared for no AC. I got the trout which was perfectly cooked; it came with a side of Linguine noodles without sauce and some really sweet steamed carrots. Everyone else in our group got the chicken which was dry. For dessert, we got the tiramisu which was not a traditional tiramisu. It was like a berry one that was tart and not really good. The service was a little slow with the drinks but the food came out pretty fast. It was a good experience overall.