Izzy N.
Yelp
I walked in 7/6/23 between 6:30am & 7am ordered 2 eggs over easy with turkey bacon & large coffee w half & half honey on the side to stay on a platter or paper plate.
I got scrambled eggs burned turkey bacon. They pushed it into a small container.
I told the guy behind the counter the Hispanic man w his back turned the order was wrong
I had ordered 2 eggs over easy, turkey bacon, & a whole wheat bagel well toasted not too much butter.
I ordered on a platter/or plate I was eating it in house.
Sounds trivial but it was his attitude right from the beginning.
He said, that's how we do it. This is not a restaurant.
I said, I've been coming here since they opened & no one has ever been rude to anyone or that I've ever witnessed.
He replied, " I don't give a S--t
I don't know what this man problem is or was but he continued with his profanities & direct attack.
In the past they have always been very cordial & accommodating.
I paid $15.22 for 2 eggs they scrambled, over done, & turkey bacon over cooked. I always order take out which is double in price with all the added fees after Covid.
The worse was when this man told me to go F myself & other profanities.
In front of his other workers which btw one of them gave me a look as to say I'm sorry. The young lady at the register apologized too while I was eating.
I told the man in the picture who wears glasses, & a very thin beard desperately needs customer service skills & that's not the way to treat a customer.
He continued, "I don't give a shit you B---h., F you.
All because my order was wrong, & I asked for a paper plate or a platter? Really?
Which he responded "this is not a restaurant".
Again he continued to use profanity over & over turned his back & continued working.
The coward that he is!
Frankly I'm very surprised that he's Hispanic because All the Hispanic men that work there are always cordial. His machismo & sexism was abundant.
I've been going there for years & when I go in I always say, "Buenos Dias", they always respond pleasantly back.
Unfortunately I will never go or order from Hudson Bagel again -
Btw
the young lady behind the counter at the register young, long black hair was very sweet, nice & the other guys were too.
It was only this one guy that kept his back turned wears glasses close beard easy to identify.
I know these days it's hard to get good people good service because of Covid. Hiring is difficult I would know I own a business.
I've been living in the neighborhood for 67 years, I'll just go to Amy's where everyone is pleasant, polite & gives good service.
This man is a coward all while he spewed his profanities he kept his back turned. I wonder what his mother would think of him.
I have a 29 year old son & he has never spoken to a women like this. He's cultured educated & brought up to respect women.
I hope he doesn't talk to his mother, sisters, daughters aunts girlfriend like this.
People have bad days I know this but people can be difficult but to blow up over an incorrect order & then to say what he said loudly & when another customer walked in shows the man does not belong behind a serving counter.
My day started out badly but thanks to the young lady who kept apologizing so sweet she turned my day around .