Caprice F.
Yelp
My last review was in 2021 in happier times when our dear friend Hudson House had an actual good happy hour menu. Times have changed. I came here today for the first time in a while for dinner. I sat at the bar. There were two bartenders. The one I had was a woman with glasses. Her soft skills were terrible or better yet, not there. Her counterpart was very friendly and warm toward the guests that she served, nlbut the lady who served me was unfriendly and bordered on rude.
The bar wasn't busy and i was by by myself tonight (Saturday at 8:30pm) so I sat at the bar. The bartender serving me was very cold/dry in her delivery. I wasn't even told her name, meanwhile her colleague told her customers both of their names and was pleasant with her customers.
The food was good, but I can make myself my own manhattan cocktail, cheeseburger, and skininy fries. I go out to eat to receive a good experience, primarily consisting of good service. The service I received tonight at HH left a lot to be desired. There was no "how are you doing", "can I get you anything else, " would you like another drink", "how are you liking your food". None of that.
My bill came out to $70 and I was by myself. That included 2 drinks, a starter, and an entree with a side. I could spend that money ANYWHERE else in Addison or Dallas at large, so spending that amount of money has to be worth my while. Tonight, it wasn't because of the service. The restaurant wasn't busy. The bar wasn't busy. So why the coldness?
As I said above, I haven't been here in some time, primarily because the happy hour significantly worsened. The service I encountered tonight will ensure that I never return here again. Read that back twice.