Edu Fernandez
Google
I really wanted to give them five stars, but unfortunately, the service didn’t meet my expectations.
The food, however, was absolutely outstanding , easily one of the best vegan fine dining experiences I’ve ever had. Every dish was meticulously crafted and thoughtfully presented. It’s definitely a must-try. It’s true the drinks were quite small, but considering the price of the tasting menu, that felt acceptable.
What let the experience down was the service — for several reasons. When I arrived, I was asked to wait at the bar for snacks while everyone else was already seated at tables. I assume my table wasn’t ready. Personally, I would have preferred to wait outside, but I agreed and sat at the bar. Someone from the kitchen came over and kindly offered me a drink. I said yes and received a well-made mezcal cocktail. Given the circumstances , not being seated at a table despite having a reservation and the extremely small pour (about 3cl with ice). I assumed it was complimentary. To my surprise, it appeared on the final bill. It could have been nice to have the gesture of not charging that drink.
When I was finally moved to my table, the server simply stated the names of each dish with no further explanation, while I could hear other tables receiving detailed descriptions and a more engaging service overall.
That said, the quality of the food far outweighed the shortcomings in service. I truly hope to return and see that the hospitality has improved, because the cuisine deserves it.