Hyatt Regency Los Angeles International Airport

If you need a hotel close to LAX Airport, chose this one! The customer service and hospitality displayed by every employee I interacted was amazing. Everyone was so friendly, professional, and prompt. The room was fantastic, it was clean and very modernly-designed. I had a view of LAX runway and I could not hear the planes taking off or landing (it was very quiet) and thoroughly enjoyed my view of the planes landing. The mobile check-in & check-out on the Hyatt app was so easy and efficient. The only thing I would note is that self-parking is through a third-party company called QuikTrip, and you must go visit their office in the parking garage for an exit pass so that you don’t pay for parking multiple times. I did not realize this but QuikTrip’s supervisor was very helpful in helping my friends and I figure this out so we didn’t overpay for parking. Everything was amazing and I would totally recommend this hotel!

Overall, the stay wasn't bad. The check-in experience was great, thanks to a wonderful front desk staff member who provided excellent service. However, the next day was a complete turnaround. The front desk staff downstairs refused to provide even a bottle of water and acted as if the water was some sort of precious holy elixir reserved only for elite members. How stingy can a place be if you need special qualifications just to get some water? To top it off, this particular staff member showed absolutely no compassion and is clearly not suited for a customer service role. I hope she can adapt to the role soon because handling basic services seems to be way beyond her capabilities.

What a great experience, starting with the reception…. Esmeralda! She was so informative, personable and helpful. She really went above and beyond to be sure we had the best and overall that we were well informed. Our view from the room is beautiful. We can watch the planes takes off and land Shockingly without any of the noice.

This is a lovely hotel. The morning breakfast was terrific and had an excellent offering of optional, all well above bar: eggs Benedict, gourmet sausages that were plump, juicy, and a tight skin that snapped in my mouth. The danishes and pound cakes were beautiful on display and did tempt me to the point of indulging, I had no regrets! The room was also above average and I loved the round table and swivel extra wide chairs. This made working very enjoyable. Now I want to do this at my home.

My family and I stayed here one night on points. We walked from LAX to the hotel. It was a short walk, but a little scary and dirty if you're not used to places like L.A. (we aren't).||The hotel is super close to the airport, with an easy check-in. Our room was simple, comfortable and clean. We had a view of the north runway at LAX and it was so cool to watch the planes. Thanks to good soundproofing, we barely heard the plane or traffic noise. We all got a good night's sleep.||We had dinner in the restaurant and, while a bit on the expensive side, the portions were quite large, the taste was decent, and the service friendly and prompt. Breakfast was coffee and breakfast sandwiches from the hotel market. Edible, but nothing to write home about.||We took the airport shuttle back to LAX. We only waited about 8 minutes for it and it dropped us right at TBIT.||Little about the hotel wowed us, besides the friendly service, the convenient location and LAX views, but it's a solid choice for an LAX layover. I would stay here again.

I have stayed at the Hyatt LAX multiple times and this review is well over due. Lora has always gone out of her way to be sure my stay is nothing short of perfect. She has made communicating with her very convenient via text. I want to thank her and her staff for always welcoming me with exceptional service !!!

Overall a decent place if you need to stay a night and fly out the next. Breakfast area is quite small and slow and the hotel isn’t very special. I did enjoy being able to plane watch while working out at the gym while I stayed here.

Second time staying at this hotel. Good overall hotel super close to LAX. Pretty soundproof rooms, ok modern decor, etc, although we seemed to get put into a smaller king bed room with small bathroom this time round. Shuttles service is great!

We didn't stay long. Just enough to lay our heads down before an early flight. The room was clean, spacious and comfortable. Great front desk service. Shuttle to the airport ran regularly, convenient. I recommend.

Biggest peeve is that my room smelled like aqua net which I think is actually something they tried to clean the filthy stained ottoman with. Dirty carpet is gross but I never walk barefoot on hotel carpet so it's bearable. At downstairs restaurant I ordered salmon and succotash. Which was actually very dry previously frozen salmon with canned corn and soybeans. Seriously, $40 for what could be served as food given to prisoners for good behavior:/ There was also the smell of marijuana smoke on my floor. Didn't bother complaining because the staff seemed overwhelmed as it is. Only way I'll stay here again is if it's a post apocalyptic situation and all other hotels have gone to the zombies.

Upon check out, we attempted to tell the desk agent our experience and instead of offering any help, she nicely told us to review it because management takes it more seriously. I always try to deal with the property directly, but ok... here goes... We checked in for one night prior to our flight home. The one redeeming factor in the experience was the front desk clerk at check in, Aiesha. We had asked for a high floor and she didn't want to put us on floor 12 due to known leaks. She put us in Room 1002 on the 10th floor facing the runway. The room reeked due to mold and the carpet near the window was soaked. Every time we went down to lobby to get coffee or have a drink, we had to go back to the room instead. The entry doors remained open much of the time, making the lobby area and bar so cold, we couldn't stay and enjoy ourselves so back up to the smelly wet floor in our room. Each time we used the elevator, the table in foyer area on floor 10 remained covered in someone 's left behind garbage. All in all a very disappointing stay. Nothing was said to alleviate what we dealt with, other than to write a review.

TL;DR: If you need a place to stay that has shuttle service to/from LAX, this hotel is an okay-ish one to consider......buuuuut if you need a place to stay for a general LA vacay, from personal experience avoid this hotel at all costs ***especially*** if you plan to bring your own car and drive to/from the hotel multiple times. *Minor update (and an added rating star deduction): avoid using World of Hyatt points here because I redeemed some to cover my whole stay but my credit card on file still showed a holding charge; front desk ensured that this would vanish in due time but when I received notification a few days later that my card was fully charged (on top of the points deduction) I had to call the general Hyatt hotline to get funds returned. ---------- Pros: - Clean hotel (lobby, room) - Comfy bed - Very good soundproof room walls/ceiling (not a peep from neighboring patrons or the airplanes taxiing right outside) Cons: - Didn't receive requested housekeeping (and when I called the front desk from my room about it, the lady on the line was fake-nice trying to make the phone call as brief as possible and slammed the phone at the end of the convo.....never got that housekeeping btw) - Don't count on parking valet because sometimes it gets full and you're forced to park at the nearby shared airport parking garage, which has a frustrating ticket pass system (ex: gating system is janky in which at one point, one entrance gate didn't accept my multi-day ticket pass so I had to reverse my car and drive to the opposite entrance) - Closest freeway exit to the hotel is also one of the popular freeway exits to get to the airport so can be stuck in hard-to-avoid heavy traffic (I was in gridlock once taking 20 min to drive 2 miles towards the hotel)

This hotel's valet is a shit show. They are extremely rude. They had spots but chose not to take our car, giving us a half ass reason that parking was for long term parking for the airport mind your all signs state it's for valet, forcing us to park in a public parking garage near by. I watched the unpolished, questionable looking guy laugh at my husband as he had to drive off. This being that we also have our 11 year old son with us. Haven't even got to the room yet but my hopes are not high. The front desk also agreed the valet is a joke. Last time we will be staying here.

5 stars for convenience, but 2 stars off for being busy, chaotic, and a tad disorganized. My flight arrived late into LAX and I was glad to have the hotel just a block away with shuttles available. The shuttles however, didn't stop at the designated stop at the airport. I ended up taking an Uber that cost me $30 (bah humbug, LA) for a ride up and down a flyover to the other side of the road. Check in was chaotic - with a LOT of folks checking in and no lines or organization. The 24-7 shuttle to the airport is great and as such the dining wasn't too bad either. They also have a marketplace for coffee and hot beverages that was quite nice. Rooms are standard, as expected at a Hyatt. I liked that I could see planes take off into the night sky. Id stay here again even if it's just for the convenience of it all!

Went to Rolling Loud for the entire 4 days and stayed at Hyatt Regency. It was beautiful, with a friendly staff like Porcha at the front desk. She was very helpful and friendly. Alexis was friendly and helped with our luggage and checked on us during our stay. Martin in the brunch area was so polite and attentive to our needs. The rooms were nice and clean. Beautiful view of the airport. Not Loud at all. The hotel blocks out the noise. I slept like a baby! They also have a small mini store with Lynette and Ivah these 2 were also Amazing! This entire Hotel Staff killed in in service! Even the security Joseph was cool! I will definitely be returning to this hotel. It was close to all my needs and easy to find.

I recently stayed at the Hyatt Regency Century at LAX and had an unfortunate experience with their parking services. Upon arrival, I spoke with a parking representative located in the garage who informed me that the daily parking rate was a flat fee of $23, which included in-and-out privileges. However, when we were billed, we noticed a charge of $45 for parking. Attempting to rectify this discrepancy, we spoke to another representative who acknowledged the confusion and adjusted the rate to $30. Despite this, we were still charged $45 for one day of parking. On 06/03/2024, I called to have the rate adjusted and spoke with someone named Corey, who claimed to be the hotel manager. Corey was dismissive and refused to lower the price, stating that any complaints escalated to corporate would be redirected to him, and he would deny them. To make matters worse, he stated in a cocky manner that he looked forward to my complaint. His attitude was extremely rude and unprofessional. I will not be staying here any longer while visiting the Los Angeles area. I have traveled all over the world and have never experienced such poor customer service. This experience has left a negative impression on what is otherwise a reputable hotel. I hope the management team takes customer service more seriously and resolves these billing issues promptly to prevent future incidents.

Stayed at the Hyatt Regency Los Angeles International Airport hotel for one night. The location is a great those who are flying out of LAX. If you drive to the hotel, it's a bit confusing because maps directs you to take the LAX exit, but there is a off street that you can take that leads you directly to the hotel. The staff was excellent and check in was almost smooth. I wanted to put the two rooms on two separate cards but something happened and I wasn't able to do so. It wasn't a bit deal, but I was over having to wait to make the fix and so I let it go. One of the rooms was great with a king sized bed, really nice bathroom, small table, and a couch / lounge area in the room. The other room looked like it was half done with the king sized bed, bathroom, table and empty space instead of the lounge area. A whole other bed could have fit there and it definitely felt like something was missing. I don't know what was happening, but it was really confusing. The hotel offers a shuttle to go from the hotel to LAX. In order to catch the shuttle, go to the parking garage across the road and there are signs directing you to wait for the shuttle. The driver was quick to take us from terminal to terminal which was fantastic. This definitely didn't feel like a 4 star hotel, but in a pinch, it does the job. If you are a loyal Hyatt member and want to retain status, I would stay, but if you aren't fussy about status, this would be a skip.

Need to mention upfront, I am a loyal Globalist Hyatt member and I used Hyatt points for my one night here. It was a last minute trip to LA and my flight initially was supposed to land at 11pm. Multiple delays and I didn't land until almost 1am. So glad I booked this hotel! They provide an airport shuttle, free of charge, all day. One main reason for booking this place. I checked into the hotel via the app but the digital key wasn't available. No big deal, just had to request it at the front desk. Good thing I checked before I got in front of my room. Room was nice on the 11th floor. I forgot toothpaste and I was able to request it on the app, even at almost 2am it was brought to the room. As Globalist, we are given free breakfast. The restaurant gave me the option of the breakfast buffet or an item from their a la carte menu. I'll be staying here again later this month for a longer period and will update my review accordingly.

Terrific location. Airport shuttle was easy. Friendly and attentive service, decent room, and the hotel is clean and refreshed. I would rate a '4+' if not for the lack of hot water (sink and shower). Something obviously was wrong at the hotel and I alerted the front desk at checkout, who was seemingly unaware of an issue. It was 4am so the lack of hot water wasn't a function of excessive usage. Overall rating '2' given the clean and cozy bed and hot shower are fundamentals to having a good stay.

Good clean hotel that is conveniently located near LAX. They have a free shuttle that runs every 15-20 mins to LAX, 24 hours a day. The lobby is very spacious.

We arrived to mold in our fridge, likely mold in our shower, and food waste/bottle cap left on the floor. Honorable mention that the floor of our room had clearly not been vacuumed clean prior to our arrival. Took us multiple attempts for them to clean the room, I had to write a complaint email to corporate after Ulices in management didn't resolve the problems. We got comped a free dinner for the headaches but wouldn't go back. I didn't even bother writing a complaint about the disgusting moldy fridges in the gym. Just showed the photos to Ulices. If you want to pay mid tier hotel rates in a big city but sleep in filth like you are staying in a youth hostel this is your hotel. If not, find another place to stay, this is not a Hyatt except by name.

To be honest, this place is overpriced and the only thing you are paying for is convenience and cleanliness. They have a 24hr shuttle to the airport and the ride takes about 10 mins. Other than that, for $200 a night, you get a room and a room only. No breakfast, no free water, just soap/shampoo lotion in the bathroom with nothing else. They have an equally overpriced marketplace where a $3 bottle of juice is sold for $8 and an egg croissant sandwich is sold for $12. They feed on travelers need for convenience and you could say it's "just business" but it's gross! You can find lots of other hotels close by also with free airport shuttles for less the cost or at least more perks. I wouldn't stay here again, primarily for the price gouging.

Went on a 3 day training so we had to stay. They dont offer free parking for guests that are staying. Valet is 70$ per night but there is a parking garage next to them that is slightly cheaper. If you checked on their website, they have early check in fee and as well as late check out fee. We did valet for our car and it was pretty convenient, you can request your car with just a link and also tip thru that. Check in was fast for us. Room was clean and organized, they do provide daily housekeeping. Had to come back couple times because the key card wont work. They don't provide free breakfast. I only got to try the market where they serve starbucks coffee because I was in a hurry due to training. For lunch, they only have 1 restaurant open "unity LA", and they are slow. They always seem to be short staffed. We only get 1 hour break from class and it takes about 30-45 mins for them to give our order. There's also no other restaurant nearby. I hope we can preorder ahead or they can do something about their service. Conference room is clean and organized. They do provide complimentary refreshments but it runs out so fast. They don't refill it as much as I want them too, or maybe atleast provide us with 2 coffee containers instead of one. Our class was pretty big and I dont think they anticipated amount of people they need to serve.

Hotel was quick to check us in and service was nice and room was clean. Hotel is literally next to the airport but you can't hear anything inside the rooms from the airport. The pool is not heated so it was cold for my kids but they swam for maybe 15 minutes and that was enough of the cold water for them. There is a free shuttle from the airport to the hotel so you don't have to worry about an Uber of Lyft to get to the airport.

it was nice to near LAX before flight, no dealing with 405 traffic !!! yeaaaaa nice suite upgrade used. there was some jackhammering going on but not close enough to be a problem. nice bed as usual. looking forward to globalist breakfast and ride to flight. only issue was a weak pressure shower that took was too long to get hot. FYI there is a great deli in a 4 min. walk we picked up and dined in room.

I have been in LA many times in the past two years for business, but this is the first time I actually stayed at a LAX hotel prior to a flight. The hotel which obviously have been there for years, has been nicely refurbished, and actually had a great breakfast buffet. It wasn't a standard Hyatt breakfast fare. I've had it most Hyatt hotels and it really made a nice impression. The room was in good shape. Very clean and well organized. I was "upgraded" to a "City view" room, and the view is mostly of the parking garage and part of the LAX runway, but in the great distance, you could actually see downtown buildings, and I guess that was part of the city view. I enjoyed my stay and will stay here again when I'm in LA.

Here's what you need to know: this is a soul less hotel. It is like a factory - at $250+/night for an airport hotel is pricey, and the staff training is shockingly underwhelming, there is no warmth or friendliness in any interactions, and the wait lines for the front desk are abysmally long. They don't even help with your luggage. You're supposed to take that all by yourself up to your room, regardless of having children and strollers, or how many pieces of luggage you have. No new years greetings when you talk to any of the staff, the front desk staff stop attending to you multiple times and addresses other tasks they have going on. We arrived a couple days into the new year on our wedding anniversary, and had picked this higher priced airport hotel so that we can have a comfortable stay. the staff doesn't even greet with a happy new year or a happy anniversary (which they clearly heard us talk about). Just such an unfriendly experience.

This was fine for a one night stay but I don't think I'd purposely choose to stay here for a longer length of time. My family of four stayed one night on 2/14/2024 after our flight got into LAX. Their shuttles are 24/7 which was a plus for us getting to the hotel and also for getting back to the airport the following morning for our transfer to the cruise port. Food was blah. I have no other words for it than blah (and overpriced at that). This was our valentines dinner and I ended up sending mine back and living off snacks we had brought with us instead. I ordered chicken scaloppini. It was like plain pasta in a watery broth with tasteless pieces of chicken and mushrooms. There was literally no taste to this dish whatsoever. The beds were comfortable, bathroom was fine. The only complaint we truly had about our actual room was the lack of cleaning in certain spots like the outlets at the TV. We're not talking about outlets near the floor of a room- this was up near the actual television on the wall. All in all... if you need a super close hotel to crash for a night, this one is fine but don't plan to have a vacation here. Compared to the two Hyatt regencies we've stayed at elsewhere (downtown Phoenix and also Scottsdale), the LAX location has some major major improvements to make!

This will do. Overall a very basic experience with comfy beds. This hotel is deficient in cleanliness. However, I do not have elite status so others may have a different experience. Shuttle also took a while but we did manage to catch our flight

They allow picketers banging on drums and bull horns in the morning from 7 AM to 8 AM. The noise level is atrocious. We were actually here for an SAT, and this is what we were encountered, let alone trying to sleep at a hotel.

After our flight LAS to SFO got diverted to LAX and subsequently cancelled due to the terrible weather in the Bay Area, we found ourselves stranded. With the weather in LA also getting worse and the airline unable to get us home until the following day, we chose the Hyatt Regency at LAX. So, so happy we did! Not only did they check us in early, but they have a 24/7 mini market that serves Starbucks coffee, snacks and alcohol! Every one was friendly and helpful and made what was a horrible day a less stressful one.

This review is for Dewayne! The front desk quoted us 10-15 minutes for someone to help us with our luggage. Within five minutes, Dewayne came! He helped us load our luggage onto the trolley, rode with us in the elevator, and waited with me while my friends pulled the car around. He also unloaded the luggage for us. He never stopped smiling. It was contagious! I didn't expect him to wait with me at all, but we were able to enjoy a great conversation about music and life the whole time. He said hello to every guest that passed by. He made me feel safe. The best interaction I've had with any hotel staff. I learned that he's been with this specific location for almost 20 years! Hyatt, if you don't already recognize this man for his loyalty, please do so after this review! We need more people like Dewayne. He deserves the world!

As a Marriott lifetime platinum member, I usually stay at Bonvoy properties. But I am trying to get a higher status at the Hyatt group, so I booked our overnight at this property. I really like the SFO Hyatt as well as the Off-site Hyatt SFO. This location just does not measure up. It does have a "factory-like" atmosphere. The lobby is cold and the bar area small. The restaurant looks uninviting. I'll choose another establishment next time.

Great valet parking and hotel services. Quick bus shuttle to the airport and back. We came here three times in the past and went to many others in the area but we will be back for sure.

Stayed at this Hyatt when I visited LA recently. I throughly enjoyed my visit as my main goal was to have a comfortable stay near the airport. The hotel room was modern, spacious, and clean. Staff members were friendly and helpful. There were complimentary bottles of water upon arrival which was nice. The airport shuttle was reliable. There was a mini-fridge in my room which was a bonus. I also really liked the filtered water fountain on each floor. All the hotels should have this IMO! My room was quiet despite being close to the airport. I had two good nights of sleep as a result. Can't comment on parking, amenities, and the restaurant since I didn't use any of them. I'd totally consider staying here again next time I'm flying in and out of LAX which is a pain. This Hyatt definitely made that experience much more pleasant.

Hyatt Regency Los Angeles is a very nice, clean, new, and modern hotel walking distance from LAX if you ever need a quick pit spot in LA. Rooms are small but I didn't find this to be an issue as they're pretty nice. Employees are friendly and helpful. The gym and pool are nice but I definitely wouldn't stay here if you're hoping to easily explore LA by foot as this is the epitome of a pedestrian-unfriendly LA. Fun story, I was in the lobby and met one of my favorite UFC fighters, the Baby Fave Assassin himself, Brandon Moreno. Such an LA story and it will forever be a special memory.

My husband and I stayed at this Hyatt location during our visit to LA in March 2023. This is one of the worst Hyatt's we've ever stayed in. The room was filthy. Dirty carpet, filthy bathroom. We discovered roaches in the garbage. Evidence of more roaches were found behind the sofa in our room. I was mortified and immediately checked out. I wrote to Hyatt's corporate but no one ever responded back. I did not get a refund for the very expensive 3-day parking. Do not stay at this hotel!

Great food, even better service. I stopped in because I had time to kill. Staff was extremely inviting and welcoming. Kept my iced tea refilled without having to ask. Steak was amazing and grilled to perfection. I am happy with my decision to check this place out. I think the dining place is called unityLA in Hyatt regency.

I was worried about staying at this hotel after reading the previous reviews. I stayed here one night in a High Floor room. The proximity to LAX as well as the breakfast buffet makes this hotel worth it!

This was my first visit to this establishment. My daughter was on a business trip and I was visiting her there. As a caveat to this description and in all fairness the hotel is under construction/ refurbishment and I had high expectations for the Hyatt Regency name. Signage was minimal and poorly placed making it difficult to navigate to dining, bar, shop or meeting areas. The elevator doesn't work unless you have a key card, therefore if you're a visitor you can't make the elevator work! The room was very clean and spacious, if you like the modern minimalist look you'll be ecstatic. However, I prefer a directory that can be held and pondered a bit instead of QR codes and no stationary or pens. The tiny store downstairs offers very little in the way of snacks or drinks so you are better off bringing your own. We had dinner in the hotel bar as did many other guests since there's no other restaurant in the hotel. We shared two appetizers, the pork ribs and potato nachos. Both dishes were very salty ( bars want to encourage drinking natch) but lacked character. The waiter was very nice but overly busy as he was doubling as barkeep so we tipped him extra. Expectations were high for the breakfast included with the room and indeed everything was well laid and the variety was amazing. The one disappointment was in the hot items all being cold at 6:00am when the buffet opened. So sad.

Appreciate the rooms are well insulated from sound. It was extremely quiet even though there were planes constantly taking off and landing. Hotel provides great viewing for airplane enthusiast. The hotel shuttle is convenient and runs every 15 to 20 minutes. When departing to the airport make sure you walk into the garage and catch the shuttle at the first stop. Otherwise by the time it gets to the roundabout it will be full

I love staying here whenever we come to LA or have a connection ! It's literally the closest hotel to LAX! Newly renovated and it has a airport shuttle that I runs 24/7 and every 15 minutes ! Recently stayed here and they are open during Covid and observing all the protocols ! They have the restaurant open and there is a cafe where you can pick up different drinks snacks pastries and sandwiches! Housekeeping is also on demand so as to reduce any exposure ! I like that !! Rooms are spacious with a very modern look! Love love love and will be back again!

First time here was ok. We stayed for three days. There was confusion about parking. One guy at the front said they are full. My hubby dropped me off and circled to find parking. Then I randomly asked the front, they said, "oh no we aren't full. There is space." Mind you my husband had been driving around now for 10 minutes. Second time here, we waited in the explorist line. There were three other customers on the regular line. There were two females checking people in. One was name Wea and the second person on the explorist side didn't have a name tag (Hispanic blond women with her hair in a bun). It took about 5 minutes before she called "next in line". Since she was in front of the world of hyatt sign and we were in the world of hyatt line, I thought that meant us. The other customer loudly said, excuse me there is a line. Rather then explaining to the customer that there are two, she stood there staring silently. My husband had to explain and apologize. Which I did not agree with! He was in the wrong line. What annoyed me was the lady just stood there and didn't say a peep. So much for being the rep for the explorist line. She looked annoyed and like she didn't want to be there. Didn't get her name becuaee she didn't have a name tag. Sad part, the person who my husband let go wasn't even an World of Hyatt explorist.

This is a review of the bar/lounge. Came here for lunch and to wait for my ride home after returning to lax. Had a fantastic BLT with Avo sandwich and a glass of wine. Such a better alternative than waiting at the airport. Staff very friendly and helpful!

Stayed here for a little three day trip. First and foremost, Alexis, one of the bell hops, was a breath of fresh air! So helpful and friendly, he made sure to help us bring down all our bags and pack the car. He is clearly someone who is willing to work hard even when people aren't looking and deserves ton of recognition for his kindness. He deserves five stars!! Other than that, I wasn't blown out of the water with the experience, to be honest the staff that was there when we checked in were less than friendly (maybe it's a night shift thing), and the rooms were a little disappointing. They were very modern and decently clean, but the room was small with only three drawers and very little counter space. Despite being "modern" it doesn't have the streaming option that almost every other Hyatt we've ever been to has. We had asked for a crib ahead of time in the original reservation, and when we checked in the guy switched us to a lower room (floor 9 instead of 11), for no apparent reason and there was no crib in the room when we got there. I don't know if the room on the 11th floor had the crib in it, I am not sure. I checked in on the app and I think it said we were supposed to have room 1138. In other news, the pool is underwhelming here. There's no hot tub, which always confuses me. Like why? And it closes at 830pm which seems so early to me. It's kinda far from the hotel and you have to walk through the lobby to get there. It wasn't very warm, too cold for me, but my husband and daughter went in for a little bit. Of note, the towels at the pool we're large and thick which I appreciated! One of the main problems here is the parking. They only have vallet at the hotel itself. $60/day! Omg. There's QuikPark right next to the hotel, and this was only $31.95 for less than one day, but if you go overnight I think it goes up to $40 or $48. I just can't believe how much parking is. We did the QuikPark to save a little money (like half!) and it was more than worth it. Probably wouldn't stay here again because of the parking alone.

Conveniently walkable from the airport. It's clean The pillows are soft The bed is very comfortable to sleep The room smells clean In room coffee maker Complementary hotel shuttle that leaves every 15 -20 minutes

I really wanted to like this hotel. Everyone was nice and the bed was relatively comfortable. But, my sheets had holes in them, and there was a hair in the shower that wasn't mine. It looks like a nice hotel, but my room itself was worn and not super clean. And the bathroom was way too dark.

I really enjoyed my experience overall my stay was excellent and staff was really friendly. Rooms were nice and clean and very quiet. That valet team was especially helpful. Charles had excellent service and made me feel very welcomed.

A room with a view of LAX! ----- Concise Review Great view of the runways Friendly staff Bold colors in the rooms - yellow in one; purple in the other ----- Longer Review We visited Southern California - Palm Desert, Yucaipa, and Malibu - for Spring Break 2021. We had an 8am flight so we booked the Hyatt so we just needed a shuttle ride to the terminal in the morning. Check in was smooth; staff friendly. Rooms nice and with a view of the runways like we asked for - thanks! The decor is trendy and not overly so... consistent coloring in our two rooms. Neat shape and function of the lamps over the beds. Mini fridge in each room. 24x7 food / snack bar in the lobby with a full variety of food. Shuttle service. Good visit. ----- ----- -----

Well, I finally spoke to a manager today, and instead of helping sort out the issue, he wanted to argue. Really save yourself the hassle. I understand mistakes happen, but address it and fix it instead of ignoring the customer and making the customer fix your mistake. I sent the following email to their corporate, but I doubt they will care. Hilton for the stay! Hello, I'm writing to you to express my extreme disappointment with your hotel. I went to a training on June 4-6. The host of the training was to cover hotel fees and parking. When my husband asked Valet for the car, they told him their systems were down and needed a credit card from him. He explained that we were there for a training and the host was covering it. They told him we wouldn't be charged and that it would be on the master bill for the host. They billed us anyway. My husband called, and they said it would be removed. It was not. We both have been calling all month, and no calls are returned. I spoke to someone in accounting on 6/29 who saw the charge on my husband's credit card and said it would be investigated. My husband left messages for the following managers: Christy and Imelda and spoke to Priscilla and Leslie. I  sent a message via Yelp and instagram to the hotel since phone calls weren't working. I called today and spoke to a manager, Charlie, who was extremely dismissive and didn't bother to understand what I was saying. He said that it looks like the charge was taken off for the host, and I got a better deal. Regardless of the amount, the fact is that it is evident they charged the wrong person. They should reverse the credit for the host and take off ours. We weren't supposed to pay at all.  I explained that no one returns are calls and made him aware of the names of the people we have contacted. His only answer was dispute it, dispute it. First of all $40 isn't a huge amount but now, when I count all the time I've wasted, including this email and filing a dispute, this is unacceptable. I will contact our host that regularly does trainings there and let them know they should consider a different venue. I don't stay at many Hyatt properties and definitely will not in the future. I stay at Hilton, were this dispute would have been sorted out on the first call.  I also tried calling your corporate office but was referred back to the hotel. No one wants to assist when an issue arises. Probably nothing will come from this email, but I will post this on any social platform and warn others. It should not take from June 8th to July 28th (50days) to get an answer that I only got because I called and not because they bothered to call me. Do better!

Didn't stay at this hotel. So this review is for the reason the lobby. I was visiting a friend who was staying at this hotel and we decided to get food and a few drinks. About 4 min of standing waiting to get the bartender's attention to see if someone can wipe off the table I wanted, the bartender just looks at me. That's ok...I just picked another table. Ended up sitting at a high table once my friend came down and introduced me to her people. Ordered a drink and my bf ordered chicken wings. My drink came out within 10 min but it took at least 40 min for my bf wings to come out. Oh boy, when they came out those wings had DRY SAUCE ON THEM. Lmao they had those wings sitting under a heated lamp forever and a century. The sauce was dried on the plate. The bottom of the plate was cold, so you know the heat lamp wasn't doing anything and the wings were more than likely cold. Our friend order some wings and hers came out within 10 min and her's were cold in the middle. Oh wait...before I forget...the bus boy brought the food out on a bus boy cart with soap cleaning water in a bucket and a dirty cleaning rag. Liiiiiiike...what makes you think this is okay. Victor, the bartender blamed it on the kitchen getting ready to close at 11 (it was maybe 10:45). We al looked at the menus and they stated the kitchen closed at MIDNIGHT. Idk...but I wouldn't order food from the place. BUT MY BLUEBERRY DRINK WAS DELICIOUS!!!!

Stayed on a layover. This hotel is very close to the airport and you can walk it if your that ambitious, but not me because I had 2 suitcases and a backpack. The shuttle was very quick to arrive, but the driver wasn't too helpful, maybe she didn't want to talk. Checking in was easy and the front desk person was very welcoming and helpful. When he saw I was from Hawaii, we starting talking about visiting there because he was on his way there in a few weeks. He even took the time to write down some of my suggestions and recommendations. The room was on an upper floor getting to it was very easy and you need a key to access the elevator. The room was very clean and spacious, had a king size bed and a loveseat in the corner. The room had a microwave, mini fridge, and a coffee maker that I was able to make 2 cups of coffee the next morning. The lobby has a restaurant that also has a snack bar take out. It has a selection of candies, chips, cookies, desserts, sandwiches and other things for a snack. There are also some hot items on that you can order to eat away from the restaurant. The only thing bad about here is the parking will cost you $40.00 a day, with in and out privileges, but since I didn't have a car, it wasn't something that concerned me. I plan on staying here again as I had a great time.

The management at this Hyatt Regency is stellar. I had an issue with my reservation and Zoha, the front office supervisor, went above and beyond in the way of efficiency in order to help me. Very impressive. Prior to Zoha's assistance, I spoke with Ulises, the front desk manager, who was quick to solve my problem. Besides being the closest hotel to the airport, the management at this Hyatt Regency is top notch. Would definitely recommend and am looking forward to my next visit.

Excellent staff. Very upbeat and super helpful. The renovations of this hotel are really nice. Excellent cafe food and quick grab store, Unity. We're grateful and will be back.

The rooms here are consistently clean and they have a nice pool. Staff is friendly and it's conveniently located by LAX. Their breakfast is worthwhile enough to not skip, but the other food is pricey for what you get.

Staff members are on power trips, wifi is painfully slow (current readings are 1.07 mbps download, 3.73 upload) and drops constantly. I try to only leave positive reviews, but this experience was bad enough that I wanted to warn people. Like any place that knows it's the only option for many people, this Hyatt's monopoly on convenient LAX access has led to a significant degradation of the services it's intended to provide. I will never stay here again.

Close to the airport, yet you can't hear anything from your room........it's creepy yet wonderful how quite the rooms were for being within steps from the runway, but on to the highlight of our stay. The bartender and server down at the main lobby bar (Pedro and mark) Pedro was amazing and mark was great! Their chemistry behind the bar was unmatched and they balanced each other out perfectly and were our designated end of the night place. Over great hotel and amazing location for moving around and exploring LA.

This review is a thank you to one of the Hyatt Regency staff members who helped conclude our weekend stay on such a positive and heartwarming note! Dewayne showed up outside our room with a luggage cart and expressed that we did not deserve to wait 15 minutes to move our luggage to the lobby. He was so kind in helping us place items on the cart and even asked if we had any preferences in hanging or stacking certain items, which showed immense consideration. He pushed the cart for us as we walked to the elevator, and I enjoyed our conversations, especially the fun fact about how we could all fit in the elevator with the cart. Dewayne walked us to the drop off area that is normally reserved for shuttle drop offs since we had parked in the garage and stayed with my friend the entire time while we left to fetch the car. On top of that, he helped transfer our luggage carefully into our trunk and wished us a safe trip home. Thank you, Dewayne, for such a wonderful send off, and we hope that our gratitude reaches you!