Ice Cream House

The ice cream was delicious. The only thing is that the store should be open earlier especially on a Saturday during the summer. To be open at 8:45pm is too late. On Saturday it operates from 8:45pm to 1am and those are weird hours. Bars, lounges, and nightclubs don’t even open that late.

20240326::i walked in, not expecting anything. BUT they had sugar free vanilla/strawberry. i asked for a cone, and he said its a bit wobbly, so i opted for a cup, and he filled it to the point, where it would fall, he offered a cone on top(no need), a plate(for the dripping, not needed). when it was time to pay, i didnt care about the price because, how often am i going to get this? every 2 months should make it worth it. OH and it was SMOOTH(a bit too cold) not like foyo(yuck after taste).

I have to come out and say that this is an amazing little store.The ice cream is absolutely incredible in flavor, and in my opinion well worth the prices! Just note that this is a very small store and the variety of flavors is limited. While I can understand that sometimes this store can get busy. It would help the overall customer experience. If the staff was more enthusiastic about there job. It would have made this into a 5 star review.

Best ice cream house with many flavors available that taste amazing. I loved the caramel pretzel ice cream and my sister loved the cotton candy-flavored ice cream. We will definitely come again.

Good ice cream, best I ever had. They have from dairy to non dairy all you can think of, this place has ice cream you can’t find anywhere else from small to large and everything in between, very friendly people and good prices loved how you can customize what you want, if you’re in Flatbush you must give it a shot, you will love it like I did.

As a person who is lactose intolerant, it is hard for me to find places that have non-dairy ice cream in my area. I was craving a milkshake & The Ice Cream House...saved me and gained a new fan! I ordered via Uber Eats, the to go packaging was so cute! It was also reassuring that there were nondairy stickers on the bag as well. The milkshake was packaged carefully. There wasn’t any spillage and there was a big straw included, so I was able to fully indulge. The taste was amazing as soon as I took the first spit. I was a bit sad it wasn’t a thick consistency, but as I drank, it was just so good. I was able to finish it quickly. I will be ordering again !!!

Best Brooklyn ice cream store! Large variety of flavors & drinks, plus a ton of non-dairy options. Been here at least a dozen times. Prices are a little high but it's worth it. Great quality product. Highly recommend the peanut butter chill out n bisco lotus shakes.

The best service Had a guy named avi as server best serves that I had anywhere Great food for a hot or cold day

As a person who is lactose intolerant, it is hard for me to find places that have non-dairy ice cream in my area. I was craving a milkshake & The Ice Cream House...saved me and gained a new fan! I ordered via Uber Eats, the to go packaging was so cute! It was also reassuring that there were nondairy stickers on the bag as well. The milkshake was packaged carefully. There wasn't any spillage and there was a big straw included, so I was able to fully indulge. The taste was amazing as soon as I took the first spit. I was a bit sad it wasn't a thick consistency, but as I drank, it was just so good. I was able to finish it quickly. I will be ordering again !!!

Manager was extremely rude Spoke to me like if I was going to run out without paying 50 cents for the cookie crunchies after having bought and paid over $30 of Goods! His name is Fizel what a Jerk

This is the second year in a row we bought Ice Cream cakes for Chanukah. Oshri was extremely helpful and didn't disappoint us in making us a beautiful DELICIOUS ice cream Pareve cake in the shape of a giant donut! The oohs and ahs from our family were noteworthy! We will surely use them again in the futrue and highly recommend them! We visit their Avenue M store regularly for ice cream and surely recommend it too. Rochelle Rothman Tupperware Manager FJJ Columnist

Nice amount of flavors. Lemon and Pomegranate Sorbet was DELICIOUS ... I'm a sorbet connoisseur.

I have been coming to this place for so so so many years and was always satisfied with the customer service. Since last year everything got much more unsatisfying in terms of customer service. Today I was stating and waiting on the line for more then 15 min where there was only one customer purchasing and 3 employees assisting that one person. As soon as I finally was noticed I was said "NO" to the request of having 2 flavors in one cup, this never ever happened to me before. If I will open my bank statements for all this years you will be shocked how much money I brought to this place and how many customers I sent to you. Will never ever come to your store and YOU GUYS AVOID THIS PLACE. We have CARVEL on kings highway now where you will be always satisfied!!

Never order this place online. They purposely don't deliver food for you. If you order small order, they give you big $6 off just for attracting traffic. But they don't deliver at all. I'm sick today with fever need ice cream. This was my first time try this place Brooklyn Borough Park location I waited for two hours but the delivery is not here. No humanity. I had to cancel and I will never try online or offline this place .

This was the straight up weirdest ice cream shop experience we've had. At 11 pm on a Saturday we enter this large but unassuming ice cream shop. We instantly realize why all the parking spaces are taking there were (I'm not exaggerating) approximately 200 orthodox Jewish people here for an 8th birthday party. It's loud and there are kids of all ages running in every direction, it's loud and chaotic to put it mildly. We ordered on ice cream cup with two toppings (to split) and it took literally 15 mins for them to make. I know this because they sent us a text saying it would take that long and then another text when that time passed. For some pretty average tasting ice cream.

Picking a non dairy ice cake for father's day. Can't help to try their non dairy ice cream. So much selection of non dairy ice cream. Amazing. The selections of regular ice creams were amazing as well. I wish they make their ice cream cakes with more flavors. Therer was only chocolate/vanilla. We walked into to a crowded line. Walking straight into the store were seating. Service was fast. The guy was very helpful in servicing us. Definitely going back to try their other flavors. If u haven't. Go! For all the lactose intolerance fellows. Finally found a place for non dairy ice cream and cake that are not overly sweet.

Waited on a very long line. When it was finally my turn the guy behind the counter started to help the person behind me. When I finally did get my frozen yogurt I had to toss it out. It tasted like shortening mixed with cardboard. If you're looking for frozen yogurt steer clear of this place

3.5 stars** Vegan ice cream! Not the best, but it's the only one in the area. Great vegan ice cream cakes! This was the only vegan ice cream cake I've ever had and it was great. I went here again and I wasn't so satisfied. Their ice cream tasted like 95% cream and 5% flavor - extract and food coloring? It was very sweet and they over charged me and gave me the wrong cone after I told them twice. It was busy so I understand. I would come back for the ice cream cakes, and give the other flavors another chance. My stomach wasn't happy afterwards. =/ Maybe my tongue and stomach has been spoiled with better vegan ice cream. I have yet to find another joint that makes vegan ice cream cakes so I will be back.

Came here on a late night to get ice cream, the staff are really dope, the vegan icecteam is good too but i got the bubble gum and cotton candy icecream....soo good

Creamy, delicious ice cream. Large portions, reasonably priced. Tyrant toddlers trampling on your feet and then asking if you're in the line.

Very flavorful ice cream and I love the waffle cones with sprinkles/nuts/chocolate on the rim.

My favorite ice cream place! Their pistachio ice cream is the best!

Came in and asked for a caramello house blend, the employee literally made me a milkshake instead- just added milk & cream. So incompetent to even fix an order, better yet he was on the phone through his air pods the whole time. The store was so much better about 3-4 years ago, at least during that time the employees had a sense of respect & were sensible enough to listen to what you actually wanted.

Every time we have a birthday party its the deffinitly the place we order ice cream cakes ffom. They're delicious!!!

HOLY COW! I entered this place and thought I'd died and gone to vegan Heaven! If the huge selection of vegan ice creams wasn't enough, I walked to the back of the store and saw a cooler with about 40 different types of vegan ice cream cakes, complete with sprinkles, Hello Kitty toys, and anything a vegan or Kosher kid could ever want. I initially thought the novelty treats (ice cream bars, cookies, etc) were a little pricey, at about $9 a box - and yeah, that is WAY pricier than "traditional" treats you'd buy at a grocery - but a lot of the treats average less than $2 a piece, which is much less than you'd pay for dessert in a restaurant. I've had Klein's ice cream before and I know that butter pecan is my favorite so I had to go with that. For my second scoop, I got some sort of vanilla-base ice cream with nuts, cookies, carmel, or something. This was just yesterday but I can't remember what was in it but it was fantastic. I also tried the orange swirl, which was really good. I can't wait until my niece and nephew come to town so I can buy them one of these vegan cakes!

I, for one, am happy this place exists! I am a gentile therefore do not keep kosher, but I love my kosher ice cream place! I have not tried the non dairy items, but plan to whenever I actually end up giving up dairy (if that ever happens). Every time I have been there we have been treated with the utmost respect. Folks are nice and willing to let us sample stuff before we commit. Our first time there we were going to get larger orders and the man behind the counter was nice enough to tell us we were in for A LOT of ice cream. At first I was taken aback because, umm, don't tell me how much ice cream I *should* order, but after he showed us the portions (which are hefty) I was grateful! Great place, and they have a popcorn machine for those aching for a sweet and salty approach while in the neighborhood. It's rare to have a mom n pop ice cream shop, definitely check them out and support local businesses!! Just know they are not open during Shabbat.

One word: Gross! I tried several flavors and thought they all tasted too sweet and very artificial. Although I live in the area I will not be coming back.

Take my Ice Cream House review with an enormous grain of Kosher salt, as I felt it conflated quite a few issues (and I get sensitive when it comes to how I spend my money and what I eat). Let's get it out of the way up front that I respect the faith-based aspects of this operation, and none of my assessment of Ice Cream House impinges explicitly upon anyone's beliefs. I knew the proclivity of the area going in. I was fully cognizant that it's not strictly vegan, as the Yelp categorization indicates, and that dairy and non-dairy do not mix. I verified the prohibition of cross-pollination via the dairy and non-dairy windows, which cater to the clientele when it comes to hard flavors (and the separate machines for soft-serve). It's my fault for requesting that I try one dairy flavor and another non-dairy one with separate spoons, not realizing the scope of this dogma extended to those not cut from the same cloth. The sheer hostility with which I was met, however, is something that is not only bad for business, but is socially unacceptable. Intolerance is much different than blatant disrespect, the latter of which I did not and would not exhibit, though onlookers could've easily been misled. Do not confuse lack of exposure for malice, and you can incorporate more customers. Make these things clear up front and maintain a customer base that dabbles in both. Do not alienate potential revenue through nasty attitudes and personal animosity. This seems to not be exclusive to religious issues, as they are also irrationally rigid about other policies. They do not disseminate a phone # to customers (admittedly obnoxious ones, but prolific spenders nonetheless). Their explanation is that they get too busy to answer; could've fooled me, given the foot traffic through here over the course of an entire summer day. Perhaps this is because their 2 staffmembers seemed inordinately overwhelmed by the 3 customers inside. MOVING ON...The space itself is typical-bright-ice-cream-shoppe-cum-candy-store, and I tried one dairy and one non-dairy hard flavors (much to their chagrin) and they were average at best (nondairy coffee was rancid and bitter like a straight bean and the dairy pb&j was ok but something I have whipped up at home before). At $3 for a scoop and $4.50 for 2 and $5 for 3 (hard), I opted for a medium soft-serve @ $4, but unfortunately they were not receptive to my order. I ended up with a single dairy flavor (vanilla, identical to that at Mickie D's) and they did not honor my response that they didn't let me finish my order. For the first time in my life, though to myself, "wow, the sugar-free, fat-free might've been the better choice". I was, of course, told to use the spoons I had sampled with to eat my purchase; guess they didn't realize I'd be tainting the dairy if I mixed the non-dairy spoon in there. I see the merit and I respect the mission, but no. Never again.

OMG what an adorable place this is! Endless variety of delicious kosher, 100% vegan ice cream!!! If your into it, they also have a huge freezer filled with vegan ice cream cakes!! Amazing place, truly one of a kind. Its so cute inside. A little squished though. INEXPENSIVE, great place i take my son and his friends.

Mhmmmm yumm ! I always wanted to come here since the outside looked so nice and cute. I finally came here last week when it was warm. I got Tiramisu ice cream on a dipped chocolate cone. It cost about $3.50. The Ice cream ice bomb.The scoops are gigantic! And they also have a holder for your cone which I loved. They only serve kosher ice cream and vegan ice cream which is pretty cool to me :). The workers here are pretty nice. Definitely coming back here ! Woohoo.

I heard about ice cream house, but when I walked in, I wasn't expecting a kosher ice cream shop. I wasn't sure if the ice cream would taste different than what I'm used to, but after the nice man let us try a few flavors I was hooked. It was rich in flavor like the espresso and tiramisu. They also have these dipped cones which costs 3.60 with two scoops! So cheap! I'm coming back for my ice cream cravings.

I came to get some fresh juice and a wheat grass shot. The guy takes my order and then goes to make the juice. First he looks super confused and starts looking up how to make the juice that I picked off the menu. After about 10 mins he tells me they don't have some of the ingredients for the juice, do I want to get a smoothie? I said no just replace the things you don't have with things you do have. Then he comes back and says they don't have wheatgrass. So why is it on the menu??? About 5 mins later he comes back and tells me the juice machine is not working and the guy still hasn't come to fix it. At that point I just left because it was getting ridiculous. Not to mention they wasted my time and made me late for work. Horrible.

If you don't live in Borough Park THIS is the second stop for you! Lines can get a bit long especially "after school hours" and seating can be tough but everyone there always works fast so you get your order as quickly as possible!! Definitely a cute place to go with friends or just alone if you're in the mood for some suga!

Great ice cream. I haven't tried the non dairy bc I don't eat kosher. The reg ice cream is amazing and the flavors are unique. Try the blueberry or the cotton candy. Those are my two favorites. Also the employees are very kind and accommodating. Ask to try whatever flavor you're interested in before you choose. :)

I always come for their salads. They use the freshest vegetables and have a nice wide variety of veggies to use

Every time I pass this place I want to go in. The House make great parve ice cream for Shabbos! Soft serve vanilla and chocolate is my favorite. Can't go wrong!

I like their decor a lot, but I'd say skip this and head across the street to Blueberry, which serves froyo.

There is always a long wait but I enjoy the ice cream. The Boro Park location gives you more toppings and is cleaner I prefer that location or the Williamsburg one. This is close and tasty so I can't complain too much.

Reading the negative comments people wrote, I saw that they weren't saying much about the ice cream or the service, they were too busy knocking down Jews! I think the ice cream is delicious, the service is great, they are very helpful and despite the long lines, service is quick. I would definitely recommend this place!

We were very happy we stumbled on this place during our evening stroll. We loved the choices here I was so undecided! Sooooo many choices! But i think i got the vanilla with chocolate and it was a little piece of heaven.

Usually i dont got to kosher places, because they are pricy and food is tasteless, but this place is an exception, thier ice cream is yummy, prices are reasonable, selection of flavourse is huge. Recently I've been to the famouse Brooklyn ice cream factory on water street in downtown, their icecrem was nothing special, my favorite spot for ice cream is ave m ice cream house. The only one downside is that they close early on Friday, because of the shabat

The Ice Cream House is marketed to the kosher consumer and it's in a large Jewish neighborhood. It's very successful at this. It's not marketed to the vegan consumer, and some of the workers might not even know what vegan means. Yes, you can find vegan products there, but someone with vegan requirements needs to expect that they might have to explain what they want. It's the same thing if a kosher consumer was in an area where there weren't many kosher consumers. I don't understand the complaint about not wanting to use the spoon that had a dairy sample of ice cream on it on the non-dairy ice cream. If vegan ice cream is so important to you, why are you eating a dairy sample? Someone who eats only vegan wouldn't have this problem and another vegan reviewer had great things to say about this ice cream store. My advice to a vegan consumer is that there seems to be a great selection for you but come with a positive attitude and do not expect the workers to be knowledgable about your food requirements. I don't know how surly the workers are, I'm not often in that neighborhood, but I know from experience as a kosher consumer that if you ask nicely and explain briefly what your needs are people are usually good at helping you.

I don't live far from this store, and have purchased ice cream for my dairy free friends. The ice cream is not bad, however this store gets only a one star for the following reason. Half the time I walk past the store way after its closing the gate is down, but the doors to the place are left open. I don't know if there is some worker in the store but lets face it you have pigeons, mice, dirty paper and other things that can just fly into this store. I walk by there and think that there is rodent poop all over the ice cream counters. I don't know why they keep these doors open. I have pointed it out to the police and to the Board of Health. Something needs to be done.

Locating high-quality, natural-tasting non-dairy, parve ice cream desserts is a challenge. It can be especially difficult to find elegant parve desserts, but the Ice Cream House succeeds! Their frozen ice cream desserts are delicious and beautifully-decorated, and are a fantastic choice to cap off an elegant meat meal on a sweet note. Creamy, nicely-flavored, and strictly kosher, I wholly recommend the Ice Cream House.

Good variety of tasty items. Reasonably priced. Staff is friendly and very accommodating.