IKEA

Always a fun place to shop. I love getting different decor ideas for the house and the kids love and walk through show-and-tell! They have healthy food options as well and everything is for a reasonable price. I've been shopping here for years! ❤️

It’s always inspiring to visit the IKEA store no matter what you want to buy. They offer a huge selection of furniture and household items at reasonable prices. The food court was iconic as well.

Located right in the heart of Midtown not far from Northside Drive is this amazing shopping experience where you can find furniture, HomeGoods, Swedish delicatessen as well as a cafeteria for lunch with a wonderful selection. Though the prices for food have increased it’s a very fun environment to get lunch dessert coffee, and comfortable seating area in the café. This place has childcare for those with little kids that would like to shop at length. A huge facility with tons of options to choose from. 💯 Fairly easy to navigate with many staff people around to help guide you in the right direction and answer any questions you may have . It’s quite impressive. How elaborate this company and facility is and yet it works with precision. It’s actually one of the more impressive companies in the country 🇺🇸. We love the Atlanta location.🍑 We have been taking our family here for years and I bought several different things A fun experience if you’re in Atlanta and would like to stop in for lunch and grab a few things for the house 🏡

Always find something delightful for your home here. We didn't have a lot of time (mistake, but we'll be back), we still found what we needed and some others. Linens, tableware, furniture (it IS well made!), best pillows ever, to name a few.

Always a fun place to visit and look at how to set up small spaces. Purchased 2 EKET 4-cube storage units. The unit was easy to assemble, easier with two people. I am concerned about the joint locking system, being only slots cut into the press board material. It seemed very solid when I finished the project.

We love ikea. I use the big blue shopping bags for my laundry. Love them. It's a fun way to kill time to walk through the showroom and get inspiration on decor. The price points are reasonable. Visit the Cafe before you leave for ice cream.

It was my first time in an ikea and I am left speechless. everything was neat and organized. Each display room had its own personality and made me think how I can use their products in many different ways. Then the prices was labeled on each items which made looking around even more fun since you can just add the name to your list of items to buy. They also had a lot of nice little trinkets for everybody to enjoy. Workers were also very friendly and helpful!! I then had a chance to try the restaurant and cafe which was delicious!!! Quick and easy to get your food. I loved the meatball meal they had!! Definitely wouldn’t mind just coming here to just eat!! I loved the cake too. Sadly, most options were gone which shows how popular the cakes are!!

I visited the store yesterday, and it needs to make significant improvements for both customers and employees. The temperature inside the store was uncomfortably warm, not ideal for shopping or working. The checkout experience was frustrating. I'm tired of companies expecting customers to act as cashiers. They should hire people to ring us up! The lines were backed up because of this issue. I purchased a large amount of glassware and needed paper to wrap it. I was directed with, "Look over there," which led me to wander from line to line looking for a few sheets that only covered some of the glassware. As for the food line, customers were again expected to place orders using a machine, and there were no sanitizing wipes available near the stations. If you had cash, you couldn't make any purchases. Two overworked employees were trying their best to prepare and serve the food, but it was clear they needed more help. Additionally, the drink station was in desperate need of restocking and cleaning. Please improve the situation!

IKEA gets me every time! I go in with a list and come out with different list and never really get what's in the list Love coming here to see the displays as well And the food is good tooo

IKEA is one of my favorite stores. We love to take a drive to downtown Atlanta, and eat at the restaurant, and just enjoy the pastry, and coffee. Unfortunately, lately they do not have a shrimp sandwich to offer, cake selection was very slim but the food was good and simple. Downstairs cafeteria had a new interesting item, vegetarian hot dog with shreded beets. It was actually really good. The store has not sold Kallen Kaviar (fish egg spread) since Covid, and we can't find pickled herring anymore. Rest of the IKEA items like furnitures, bedding, other household items, and toys are still the good old IKEA quality. IKEA is still one of my number one stores, and the customer service is very good.

It's been a while since we've last been to IKEA. We try to avoid the traffic as much as possible. Came on a weekday morning so it wasn't packed. Staff wasn't very friendly weirdly. We hardly saw any actually and those that we did see, ignored us. IKEA definitely isn't what it was before. I used to love admiring the interior designs but now the set ups were so basic. We got in, got what we needed and tried to get out. Checkout was self service only and that was a headache in itself.

Spent 2-3 hours exploring the massive IKEA and loved every minute of it! The creative setups always inspire me, and the free parking deck makes visiting super convenient. It was a bit different using the tablet to locate items, but it made checkout smooth. If you've never been to an IKEA, it's totally worth the visit--so much to see, and time flies when you're browsing!

Worst service, impossible to navigate, and employees are straight up rude. Got what I needed and left.

Not the best or the worst location I have ever shopped at. The pickup spot is easy to get to, has a lot of parking spots and is fairly efficient & quick. I like that they added self checkout which seems to move the line must faster now. It does seem like it takes a while for the "new" items to hit this location though I will say the service, stock, and overall store in general seems to have gone downhill quite a bit since covid. I haven't been here once since, when the cafe is open. I can't recall a single visit where there wasn't a reset of one or more of the rooms wasn't actively going on. Stock is low and often shelves are empty and it isn't super easy to find staff for help. the discounted section is also not as good as it was post covid, more expensive, more damage, less stock, and less help. At the end of the day it's an Ikea and I think we're lucky to have one because not all cities or states do and I believe we have one of the largest locations in America, but I mean it's an Ikea, what do expect from it?...It was just a better location pre-coid than it is now (4 years later)

The location is great and if you get there early enough, you'll find ample parking in front of the store. However, I've avoided going at any time other than store opening because they basically got rid of all the cashiers and moved to "Express Checkout" (scanned on the IKEA app) and self checkout only. Sometimes people aren't sure whether there is one line or 2 and it can take forever. I waited for 25+ minutes just to check out once. Giving it 4 stars because I got here 2 minutes before open and had a seamless experience, but if I came during peak hours (afternoon), it'd probably be 3 stars because of the checkout lines. They also don't have plain stainless steel soup ladles for some reason. Plenty of other metal/stainless steel kitchen utensils. Overall, I still enjoy coming here for the prices. They've got a great selection of affordable plants and garden tools/accessories. I also appreciate how the Swedish food selection has grown over the years. I wish they'd bring back the frozen salmon meatball things. I'd recommend coming, but as early in the day as possible.

This IKEA at the Atlanta location was horrible. We drove 3 hours from Tennessee to get down here on January 22nd and they were closed. It was sunny and bright with no sign of bad weather and they were closed. We got a hotel and spent the night and arrived at 10:00 a.m. when they were supposed to open the next morning only to find that they aren't opening until 11:00 a.m. rude and inconsiderate to their customers. While Louisiana and Northern Florida were having snow, there was absolutely nothing hindering them from opening as the weather in Atlanta was beautiful and sunny. IKEA corporate should take a look at the management at this location as they lost a s*** ton of money yesterday. Many other people were stopping by only to find it was closed and they were just as angry. Another couple had driven two hours to get there. Management needs to be fired

Terrible or lack of service. I go to IKEA in general (various cities) about once a decade. I think I'm officially done buying furniture from them. It's confusing enough having to figure out where to go and what boxes to get, but very difficult handling large heavy boxes alone. I talked to two employees while I was there. The first was flat out rude to me for no reason. She seemed mad I existed. The second was the cashier. She was nice but she doesn't scan anything. She is only there to tell you not to take a yellow basket out of the store. I get that their prices are low but it's not from clever packaging. It's from lack of staff.

Got the most fab linens for our bed! Picked out new curtains for the new tv room. I was so very tired hat we had to cut it short. We got some nice fruit and crackers. Gotta go back to get curtains! I will update this. .

I enjoy shopping at ikea, but had a less than great experience today. I saw some pink dishware on a display today that I would love for my new house, so I got the price and number from the tag, but when I went downstairs to buy it, they didn't have it in that color anymore. Not even when I checked online. It had been discontinued on March 31st. They wouldn't even let me buy the four plates that were on the display. What are they gonna do?!? Throw them away?!? There's someone right here who really wanted the only plain pink dishware they had. Or are they going to leave them out on the display to continue getting people's hopes up?

Love that this location is so close to the city center. Unfortunately, a few of the items I needed that shows in stock, were actually out of stock. The employees were extremely helpful in trying to locate a few of the items. One also offer that I purchase a discounted display item which, I did. For future visits, I try to order particular items for pickup.

I used to remember IKEA being much cooler. Maybe I just got old and boring, at any rate. The parking garage was easy to navigate and there were plenty of parking spaces for a Friday evening. We were greeted by a nice employee, who pointed us in the direction of the restaurant. There were tons of tables and many families eating. We opted for the meatballs, chicken fingers, fries, cake and pear drink. Our total was around $65! I remember being able to eat here for a lot less than that, however the food was fresh and it was tasty. My only complain would be the lack of employees ringing up customers. The same girl that was cashiering, was stocking the silverware and helping customers find things. They needed more cashiers. The furniture store itself was clean and HS the typical IKEA stuff I remember from many years ago.

IKEA has always been my favorite furniture store. Most of my current furniture I did purchase from IKEA many years ago, and still have it to this day. I get home, office, bedroom, furniture. Often we just go here to walk around and get ideas for our small apartment.

Awesome varieties and great price. If you are willing to put together the furniture pieces like dresser, closet, table or bed which is super easy. New born, newly married, young kids setting up in college - one place to go and Once you get enrolled in loyalty program - which is free, you get 5% discount in every item every time. Returns are paperless. Love the free coffee & cafeteria in every visit. Veggie dog was awesome ! Chicken tenders are fries were super.

We always enjoy our Ikea visits and finding inspiration. They have a wide selection of stuff for almost every room in your house. They also have gift ideas.

The staff at the cafe made me feel welcome with a free cup of coffee with my free IKEA membership. I also got a free price of cake in honor of my birthday month with my Swedish meatball plate. This meal makes me nostalgic of childhood TV dinners of Salisbury steak and mashies and peas. Growing up in a Taiwanese home, this was my introduction to "American"" food which apparently is. Dry similar to Swedish food. I also had $10 shopping spree for my birthday month, again thank you IKEA for being so nice to your members (which I will repeat is free). I usually am not in this part of town unless my brother comes into town from Nashville as he LOVES IKEA (and Swedish meatballs). My kids are also big fans of the meatballs. I even recall coming here in March 2020 and seeing the hand sanitizer. It was the beginning of the pandemic and life would never be the same. IKEA, you are family and family looks out for each other! Thanks for honoring my birthday month with free cake and a $10 coupon! You are the best!

I ordered online from this location for the first time and must say that I'm pretty impressed! This location is about 45 minutes from my house, but thankfully I was able to select a local pickup option closer to my house for only $10 and I didn't have to drive into the city. The staff at the pickup location "Go Bolt" were very nice and friendly. My husband and I had no problems with assembling our furniture once we got it home. Everything came packaged well. I'm very impressed with the quality of the dresser we got. It's definitely better quality than the furniture from Wayfair that we've gotten.

IKEA can feel a bit overwhelming so it makes a big difference to have such kind people working the returns desk! Luci was phenomenally helpful, friendly, and knowledgeable and made what could have been a frustrating exchange process a total delight. The patience of the entire staff made the waiting area surprisingly peaceful, and it was very well organized.

IKEA is a warehouse that has a little something for everybody. If you need furniture, kitchenware, bathroom, bedroom and kids area, it has you covered. They have computers throughout the store which has 2 levels for you to search for whatever you are looking for. And just in case you have a hunger attack while shopping there is a restaurant on the site. In the event that you have no luck finding a parking space in front of the store, they have a large parking garage. Make sure you join the free Ikea Membership at any kiosk in the store. You'll get information and discounts on products. If you feel like shopping without your kids, they also have a Playland where you can drop them off if at a certain age (this may be still closed because of Covid).

Wonderful shopping experience. Great ideas for designing. Large selection. Moderate prices. Clean store. Many associates to assist. Always a fun store for shopping.

IKEA is definitely one of those places I go to shop for furniture but I also like coming here because this place is kind of.. fun! I love the whole idea where you walk through a showroom and you see all the furniture displayed so you know exactly how it looks. It's always fun seeing what's available and what's not. IKEA doesn't have the best quality furniture but it sure is affordable and it does its job. You also save costs because most of the furniture sold here is DIY -- meaning that you build it at home after buying the parts. The appeal for me is that it fits in most SUVs so you don't need to rent a truck or anything. Whenever I come, I have to remind myself that I don't need anything because while it may look cheap, it's also not hard to spend $500 here. I've bought a lot of my office furniture here -- it's minimal and simple and it's also affordable. You can get a nice stroll/walk here as well as the place is huge and you'll definitely have a great time cruising along. They have a very generous 1 year return policy but it must not be opened but I mean 1 year is a LOT of time. And of course -- you definitely want to check out the restaurant here. Their meatballs are absolutely to die for and it's all within $10 so make sure to get some Swedish grub in. I wish this location wasn't the only location in ATL as I often have to drive through horrendous ATL traffic to get here but the product offerings are good enough that keeps me coming back!

IKEA has always been my favorite furniture store. Most of my current furniture I did purchase from IKEA many years ago, and still have it to this day. I went to this IKEA with my best friend and his husband to browse and they were looking for furniture for their new house as well. The store has gotten bigger and better selection of the furniture since I was last here. IKEA has always had high quality products and high value, and they have out done themselves in expanding to other types of furniture. My best friend did find several types of furniture that they liked and will consider purchasing for his new home. The swedish meatballs in the cafeteria are my favorite and are always the highlight of my day when I go to IKEA. The service is Ok, but I have noticed it has been lacking in professionalism several times, but not to the point where I do not want to come back to IKEA. I still love IKEA and their products, and always will, but the staff needs to improve in their customer service and professionalism.

Went there last week and the lady that took care of me was wonderful but when I came back to pick up the missing hardware on my order I spoke to the "manager, jheremi" he was absolutely rude and not helpful, he ignored me when I asked if my hardware was ready after waiting for over an hour to receive it, he proceeded to ignore me and take care of someone else while the hardware was under the desk the whole time unprofessional poor customer service, the other lady took care of me and was very helpful her name is Briana

Shopping at IKEA has become the most arduous, time-consuming chore and I'm trying to find alternative products at other stores so that I can avoid the IKEA headache. Within the last few months, IKEA Atlanta has changed their checkout process so that you now pay for your item at the checkout line (and the checkout lines are long) and you pickup your furniture from a loading area in a separate part of the store. And the pickup process is a mess. You will wait hours. We waited almost 2 hours. I heard them tell another person who was waiting, to come back for his items the next morning because the employees needed a forklift to get his items and they couldn't use it until the store closed for the evening. All I know is that I won't be participating in this IKEA craziness again. As I waited my 2 hours, I was searching Container Store, Target, Wayfair, and Amazon for my storage solutions. I won't be going back to IKEA.

Online ordering was incredibly simple using the IKEA app. I was able to explore "rooms" within the app to create my design. The ease of sitting at home measuring my kitchen and creating my design made the process very simple. I was a little worried after placing my order because for the longest time, "preparing your order" was the status during the fulfillment process. However, IKEA sent me an email stating "This email is confirming your order, however, don't start your car just yet! You will receive a second email when your order is ready for pick-up". The email also stated that some of their processes have changed making me feel comfortable that my items were most likely in stock. I was given a time slot for next day pickup and like clockwork, the second email came just before my given time slot indicating that my order was ready. Once my order was complete and ready for pick up, the second email clearly stated how, when and where I could pick up my order. When I arrived, the Atlanta Ikea signage was very clear so I was quickly able to locate the pick up area and signed into the app. Within five minutes, the friendly Ikea employee brought out my items and to my delight, everything was in stock and my order was complete. One suggestion I have is that you order a GORSNYGG IKEA shopping bag ($2.99) to place your purchased items into because Ikea does not bag your order. My items were all placed into the basket and had I not purchased the bag, it would have been quite a disaster in my trunk for the hour ride home. Happily, because I did purchase a shopping bag, I was able to organize them, place them into my shopping bag, and then into my car. As I continue to remodel and decorate my home, I will continue to take advantage of the in-app ordering process. I will be placing many orders over the next few months.

It's bedlam now that you havevt9 check out yourself. They have everything you need except a clerk at the check out counter.im not I'm not in a hurry to go there anymore

I came in with my son to pick up things for his apartment. Sadly the items we wanted to purchase were out of stock for the foreseeable future. The store is laid out logically and well. He did find some great frames at a great price so he was pleased. We chose to grab lunch there because he had heard of their meatballs. We both felt the lunch was mediocre, at best. Would definitely not do it again.

I'm a sucker for one stop shop places and also affordable prices. You can furnish your entire home with Ikea furniture and appliances. They have everything....beds, couches, mattresses, countertops, rugs, plants, candles, desks, wardrobes, lights, frames, bedding, tools...etc. I also believe there is an area where you can have them watch your kids if you want to shop alone. Ikea is refreshing to me because their furniture doesn't look like a lot of what the other furniture stores have, which tend to be more on the bland side than I'd like and sometimes double the cost. I find Ikea furniture and pieces fun, colorful, lively, light, and affordable. They have a bistro area on the main floor where the checkout is. There is also a restaurant area on the top floor where the showroom displays are. The food is very inexpensive and quite delicious. I don't always eat there but I love getting snacks. I particularly like their strawberry filled cookies, chocolate (find them in checkout area and bistro), and their frozen yogurt. This place is huge! overall. There's plenty of parking (parking deck P1, P2, and outside parking lot at the main store entrance). Do I highly recommend? - Yes! What I like the most? - A lot of the pieces are quite easy to move as they don't tend to be too bulky. I'm not a fan of heavy pieces of furniture. You do however have to assemble yourself but there is also an option to have them assemble for you at a fee. I don't mind putting things together, so this works in my favor.

This ikea used to be great when it first opened, but now not so much. One of the pieces we ordered through delivery got damaged so we had to make the trek downtown to exchange it. There was a long return/exchange line. When I finally got up to the counter none of the 3 sales associates knew how to exchange just one (of 3) box set for a furniture cabinet. They had to make a call and it took about 20-30 minutes. And then I had to wait another 30-40 minutes for them to pull the item off the shelves. They wouldn't let me do it myself. While we waited, we went to the cafeteria which was supposed to open at 11 but didn't open until 11:20 am. There was already a huge line. Then another long line for the food. It seemed very disorganized. Also they didn't have any take out containers so we had to wrap up our leftovers in some plastic bag I found in my purse. Not a great experience. Lots of improvement needed. Probably won't be back for a while.

We went in for online pickup, we requested assistance before as my wife is 9 months pregnant and I have back issues. We were getting a large bookshelf so I knew I would need help getting it in the car even if my back was 100%. When the lady brought it out she just left it at the curb and started to walk away. I asked she help me load it as my wife is pregnant and her response was "what do you want me to do about it" I asked her if she could get someone to help me and she told me I could get it on my own while saying some other rude things. We won't be shopping here anymore as they clearly don't have any customer service or management that would train them how to handle situations as good employees.

I recently went over to IKEA and got there before opening. I went for breakfast, but I didnt know they dont do that anymore. The door opened about 7 minutes late. Not a huge deal for me but the lady near me was in immediate need of a restroom and ready to bust! It was midweek and only about 7 went in as the door opened. I decided to just walk the walk all the way through the store, see what changed. One thing I noticed right off is the help makes no face contact with you even if your the first and only one they saw yet that day. The seem to be visiting among themselves. Not like the "old days". They say you cant get good people anymore, well here is your classic case! NOBODY greets you through the entire store until check out. I did think of one thing to pick up. More dish towels. The ones I have are from IKEA and good and I like to have many. Well as often the case, the new ones were higher in price and ugly. Not only that the material felt like it would not absorb water. But if IKEA says it is a dish towel I thought trust them, they should know. Someone in Europe should test these things before they end up in a store in Atlanta. Well evidently nobody does. These things even after a wash dont absorb. They are just junk with a higher price. Now just a few weeks later I see much cheaper that look like they may be absorbent. Oh, but I see I need to have kept my proof of purchase to return anything. Oh well. They give you an IKEA card, so they have it on there, but I dont have it anymore. Not holding my breath but maybe I will try.

This is a review of the IKEA cafeteria. On Friday April 5, 2024 my wife and I, and our two kids, visited the IKEA in Midtown Atlanta to get some lunch and look for a desk. We reached the cafeteria area at noon sharp. There were 8-10 people in line in front of us. There was a single woman serving customers their lunch plates. She was working very diligently and with a smile, and did not hesitate once to take care of customers. She quickly ran to and from the ovens to replenish the food she was serving. This lady was a rock star, but she could not keep up with the onslaught of hungry customers alone. Meanwhile, we watched another woman moving sloth-like in back, slowly preparing salads that they didn't need at the moment (there were already several salads in the self-serve counter), while 2-3 other women were standing around the stations where you return dirty dishes and silverware, acting like they were off duty. And a single cashier sat idle at the register, waiting for customers to come away from the serving counter to pay for their meals. Still another woman walked back and forth from one of the return stations to the cashier--not to help, but to make social calls. It took us more than twenty minutes to get our food, and when we reached the silverware counter there were no forks. I got the attention of the woman making salads and told her we needed forks. She responded, slothlike, "well we gon get someone to get some more." And then she went back to making her salads, slothlike. So I got the attention of another woman, who went behind the counter and told one of the men working there, and he got forks and put out on the silverware counter. We sat down and ate our meals. I had their signature meatball plate, my wife had their salmon plate, and our kids also had salmon and salad. The meatballs were room temperature and "slimy", and my wife's salmon was dry and overcooked. The vegetables were bland, as were the mashed potatoes. Only the salads were acceptable. We watched as people lined up for lunch and the line grew, extending farther and farther into the store, while that sole woman at the serving counter continued to serve customers diligently and the 6-8 other people "working" in the area sat idle or did their tasks instead of coming to help that person. When we put our dirty dishes in the return station we saw that there were already dozens of trays and plates sitting there. The sloths standing by the stations earlier weren't doing a thing to move these items back to the kitchen, and keep the area clean and moving to ensure clean plates and silverware for new customers. Earlier when we were paying for our meals, the worker who came to make social calls to our cashier said that their manager was in a meeting. At noon, on a Friday. Since COVID we've all seen places short-handed and in many cases this is a real problem. That is NOT the problem here. The problem here is one of management and leadership, and hiring people who have no respect for leadership, for customers, for anyone besides their self. If I were the manager of the cafeteria here I would fire everyone there but the one woman who actually did her job, hire a new group of people and set the expectation that EVERYONE owns the success of the cafeteria, and sitting around at your station while another people is working themselves to death just because it's "not my job" is a reason for termination.

Ikeaaaaa is always my fav shops. We have been to multiple locations of ikea in NJ and the Atlanta IKEA looks and feels the same . Only issue is - it's in the city / downtown. So there is always traffic when going to this ikea. I wish they built this in some suburbs... Parking is good. Lots of space. As always , the dining/bedroom/ living room furnitures are good and easy to pick. I also love the lighting/ marketplace / kitchen / paintings etc .not too expensive and very good products. We got a foyer table this time .. customer service could be better . There is no one around to help.. Food was Average. It was cheap but the taste wasn't that good. Cake was goood though. It was OK overall. Furniture pickup was outside the shop. We had no idea , and had to bring our car outside to pick our foyer table. Service was slow. Took them 15-25 mins to deliver our products. Overall - it was an average experience..

IKEA is an experience everyone needs if they live anywhere. They have all of your household needs. You can find anything from kitchen ware to bedroom furniture or office furniture, and even plants and home decor. Just be prepared to walk or learn the short cuts. The place is huge and there is a dinning area where they sale food items to curb your appetite if need be. This location had lots of bare shelves but I will attribute that to Covid. I typically come in and find everything I need and more. They did supply masks upon entry if you didn't have one but there are not any pencils and paper as usual. The paper and pencils were so helpful because you have to remember what aisle and shelf to pick your item from when you get to the end of the store. There are always show rooms that give you ideas for how to use the items and ways to decorate or make a room functional. I enjoy the display rooms because they help with my creative vibes.

Found a few items of what I was looking for. I'm usually in awe at ikea, but today there were cloth tarps covering everything. Even though I called and checked online, lots of things that I went for, weren't even available when I was told that they were. Bummer.

This is a good IKEA location. It's often really busy because there aren't any other Ikea in the area. I like their cafe. I also like the coffee and desserts. There's a lot of parking. You can also take public transportation there. If you become a member (membership is free), you can get a discount and coffee. Great store!

Came here on a Thursday and it was perfect. Not many people here at all. I don't live anywhere close but my husband is temporarily working in Nashville and after items continuously being out of stock in locations in the north east region, I was able to find what I wanted in stock here at this location. I'm pleased and will definitely be back when able to.

SHOP ELSEWHERE!! Ikea has crumbled. No merchandise. No help. Broken online ordering. Just a sad, horrible experience all around. Went to the kitchen section to try and get a few more cabinets. It has been a six month long process trying to accumulate the final missing cabinets to an order I placed six months ago. Tonight their online program indicated they were in stock in Atlanta. Excitedly we drove the hour there only to realize no one was in the kitchen department and none of the five employees we ran into could assist. It is with weary resignation that tomorrow begins the arduous task of returning $14,000 worth of cabinets that are no good to us with out the few missing cabinets. If you are thinking of remodeling your kitchen.... Go elsewhere.

When I lived in south Florida I loved IKEA. The hot dogs, the blue bags at checkout, all the incredibly inexpensive finds. Hubs and I used to go out of our way just to peruse when we wanted something to do. My experience here could not have been more different. Granted, two years into a pandemic and we have all heard staff shortages and supply chain issues more time than we can count. I ended up moving to GA during the pandemic so I never visited this location before the world changed. Perhaps this is why? To my displeasure, there were hot hot dogs or blue bags - you know those massive ones you probably have stashed in weird places. I use those bags for everything and always buy a few more when I visit. There were major stock issues and everything was really disorganized. This place was also PACKED I could barely breathe in there, let alone move around. Most of what we came for they did not have - despite showing availability online. So the long drive was kind of a bust. I tried ordering some stuff online (and actually paid for shipping for once) and everything came smashed and destroyed. I am heart broken. I might wait to visit my old IKEA when I go back to visit my family in south Florida before giving this one a shot any time soon. Although something tells me all of them may be like this for a while. Definitely visit if you need something, but adjust your expectations if it's been a while since you visited.

I absolutely LOVE Ikea but when I decided to drive an hour to go before they close at 9 but unfortunately when we got there, there was sign on the door that they closed early. I wish, at least they'd update their site or something to warn customers of them closing earlier than expected. It was a waste of an hour driving way to this location.

I have had both good and bad experiences at this place but I'm sharing my latest experience from this weekend. I skip the showroom because I'm a woman on a mission and come here with a list of things I need. During this trip, I got some plants (in my opinion, their plant quality is a hit or miss but they had tons of options if you go early Saturday morning. Depending on the plant, but some are pricey and you can get cheaper plants at a nursery or even Trader Joe's) and outdoor furniture. Everything was easy breezy from the moment I walked through the door to checking out. They also have a self serve kiosk at the cafe and of course had to get a cinnamon roll.

You can choose to go to the cafe before or after viewing the showroom floors IKEA RESTAURANT Dining is a la carte cafeteria style. Once you grab a tray, there are plenty of salads, fish, meat, vegetarian, vegan and GF options. There are also desserts that feature Swedish cuisine. There is a drink dispensing machine that includes coffees, teas, sodas, and a sparkling water machine with a variety of flavored waters. There is plenty of window seating in the cafe, overlooking the Atlantic Station area. There is also a separate section for working and laptops that is located further in the back. The lunch prices are cheap, free parking and plenty of space. Not a bad place to grab a meal if you are in the area shopping or just in the area.

I went on a quiet weekday night,close to closing. I'm an Ikea family member, which I highly suggest to anyone because it's free and you get 5% off plus other deals. Ikea is like Target where you'll walk around and always find something you want/need. I came to redeem by $10 off birthday reward and free frozen yogurt. Well, their froyo machine has been down so they offer you something comparable like a cinnamon bun or hot dog. Because it was 800pm they only had hotdogs left, I got nothing. I went straight to the market place to brows. A few items I really wanted were displayed but sold out. They have a new line of items that include bags, slippers, etc that are all black that were sold out. You can't buy displays until items are discontinued. They have made the "As-is" section bigger and more organized. It includes big bags of mystery items for $15. I got 2! Pictured is what was in them. They were definitely worth it. The store was pretty empty but I was able to find staff to answer questions. More merchandise than usual was sold out , which may just be a sign of the times. I plan to return to check on those items to return

I have been trying to return an item I purchased from Ikea months ago ‼ I've called every week and they tell lies and give me the runaround ‼ I'm always promised a phone call back and never received one ‼ Everyone I talked with told me something completely different from the previous person ‼ I was told they would pick it up ‼ I was told they can't pick it up ‼ I was told they will give me a refund without picking it up ‼ I purchased a table with drawers for my son ‼ The drawers crumbled while trying to put it together . It looks like chip pieces of wood that have been soaked in water and packed together ‼ I drove four and a half hours just to have the pleasure of shopping in the store just for my experience to turn into a horror story ‼ It's absolutely not my fault the wood is poorly put together ‼ The store is a complete scam that's why they don't allow you to call them directly ‼ I would give it a minus zero if I could b‼

This store has gone downhill in the last few years. Only 2 or 3 checkout lanes open on a Saturday, the line for each was 20-30 people deep. If you're not purchasing anything you can't exit easily, you must go thru a checkout lane that is open and that's a battle in and of it self. Staff is rude if they even talk to you and are generally of no help. I'll find other places to shop and spend my money at. IKEA, you've lost a long time customer.

Ok the furniture part of IKEA is fine. Things are slow (self-checkout machines breaking/freezing all the time, pick up takes a while, etc) but the employees are nice and efficient so they compensate. But, the cafe area needs some SERIOUS WORK (near the cash registers where they sell hot dogs, pizza, cinnamon rolls). They are always running out of ketchup all the time, the hot dogs are inconsistent (sometimes ok but sometimes weird tasting with suspicious smells), and the soda fountain isn't working and they never have Diet Coke anymore. I've been to IKEA a lot in the last year due to moving and trying to buy furniture for my apartment so I know that this isn't just a one time thing. They're consistently bad quality. Some things need to change.

I have been shopping here a few times over the last decade. It has been a consistently good experience every time. So for ikea in general there is a showroom where the furniture and accessories are displayed. The bigger items have tags with a location in the warehouse, and the smaller items can be picked up there or in the marketplace. One you get your items you get corralled into several lines for checkout. It seems no matter when you go they are busy. There is also a restaurant,but I've never been. The furniture looks really nice, and is easy for the average person to assemble. It doesn't hold up to anything above light wear in my experience. This location is filled with mostly helpful people and always clean despite the crowds. I'd say go once and see if you like it.

I came here early on a Monday afternoon just to browse and see if the cafe upstairs was open. Parking in the large parking structure was plentiful. In fact, most of the customers parked in the parking lot outside, so the parking structure had this desolate, lifeless and empty feel. Parking in the parking garage allowed me to park close to the lower store entrances and find my car quickly upon exiting. I took the large elevator from the parking level to the store's first floor; the elevator was so large that it was easy to socially distance from others (if there were actually others to socially distance from). Exited from the elevator and headed to the escalator leading up to the second floor. At the base of the escalator was an employee available to answer questions from lost customers, and hand sanitizer and wipes were available for customers. While I was still on the escalator, my stomach decided to take the lead, so I immediately headed to the cafe with the single goal of getting the meatballs meal for lunch. The cafe dining area is huge and spacious, and it looks even bigger now that a lot of tables were removed, making social distancing easy while still allowing a lot of customers to eat in there at the same time. The cafe is still cafeteria style, where customers stand in a line (customers are responsible for social distancing) after taking a tray, and select their own plastic covered desserts, contained/sealed drinks, then tell the employee at the hot food serving line what entree/meal they'd like to be served. The employees are very quick and efficient, and did a great job getting customers through the serving line and to the register quickly. Plexiglass barriers, face masks and gloves shield the food employees and the employee staffing the cash register from customers. The employee at the cash register provides packets containing plastic utensils, a napkin and salt and pepper packets while accepting your payment. I hadn't had the Swedish meatballs meal, which included 8 small meatballs, mashed potatoes, gravy, broccoli and lingonberry sauce. It was very inexpensive and filling, and tasted good, and I even got $2 more knocked off from the cost of the meal since I'm a "Ikea Family" member. Ikea does a fantastic job with cleaning in the cafe area. The cleaning ladies wipe down all of the tables and chairs after customers are done using them, and, as a visual to let everyone know where the clean tables are, they either tip the chairs forward (resting them on the table), or pick up the chairs with arms and rest the chairs onto the tables by the arms of the chairs. Nice system there! I enjoyed my food while taking in the nice sights of the surrounding area and the sunlight flooding through the clear floor to ceiling windows. With a content stomach, I took my time browsing through the maize of showrooms on both levels of this huge warehouse store, although I was looking more for bedroom and entryway furniture and things for the kitchen. Walking through the furniture areas reminded me that most of the stuff sold here are "Monets," things that look great from far away but the flaws start showing more and more the closer you get to them. I saw so many pieces of furniture that looked great, but realized how cheaply made they were once I got my hands on them and took a really close look. There were a few reasonably priced high quality pieces of furniture that would last longer than a year, but most of the items looked like they wouldn't last very long under normal wear and tear. The overwhelming majority of the showroom furniture displayed tags that stated that they were temporarily out of stock. After noticing this trend, I stopped looking for furniture. Houseware items looked a lot more long lasting at inexpensive prices. In the end, though, I didn't find anything that I really needed at this time. Throughout the store, I noticed that many of the showroom shelves on the first floor (where customers can pull merchandise from) looked very sparsely stocked, and many items didn't have the one price tag displaying the price in that area. There were also incorrect tags (incorrect item name or description), so I'm sure that will cause a lot of confusion and disappointment. All employees wore face masks. Most customers wore face masks. Many employees could be found throughout the store, but I noticed that none of them proactively asked customers if they needed any assistance. Customers can move their vehicles to the loading zone if they need to load large items into their cars/trucks. Overall, though, Ikea provides inexpensive prices for mostly cheaply made items. Most of the time you will get what you pay for, so buyer beware.