Kyle P.
Yelp
We had really been looking forward to our first meal at Il Milanese since it recently opened. Having finally eaten there this past weekend, I must say it did not live up to our expectations or the level of quality of so many great Italian restaurants in the area.
Let's start with the positive. The outdoor patio is lovely, located on the corner of Lincoln & Montrose with lights strung throughout the terrace, complete with light music playing in the background.
The menu is interesting, exciting, and full of options - this is why we were so interested in dining here! Sure, they have some favorites you might find anywhere (focaccia, spaghetti & meatballs, etc), but they have lots of plays on the usual, pork chops, paccheri, maccheroncini, etc.
The food itself is above average. Portion sizes are plentiful, and everything is fresh, but most everything is one note, and completely lacking seasoning. The focaccia was baked wonderfully, but it was tasteless until I had to ask for salt and pepper (actually, I had to get it myself, more on that shortly). The fried zucchini blossoms were probably the best thing we had, lightly battered with some nice flavor, the drizzle of honey bringing it all together.
The pasta dishes looked unbelievable, but the pasta was slightly overcooked in both dishes, somewhere north of al dente and just south of gummy. Once again, there was a severe lack of flavor here, the sauces one note. Things were elevated slightly once I seasoned the hell out of my pasta, but where is the offer of fresh pepper? Or grated parmesan?
Actually, where is my waiter? Sure, it was a busy night, and a full patio of twelve tables. But, with two servers out there, we should see our server more than three times throughout the course of the evening. As previously stated, I wanted to wait to continue eating the focaccia until we got salt and pepper. Well, our server had disappeared for at least five minutes, forcing me to go to the server station and grab it myself.
Further, our cocktails arrived during our second appetizer, and our server never checked on us once during the course of the evening. He eventually asked if we wanted dessert, and when we asked for a dessert menu (might be difficult to order without one), he seemed surprised, and took more than five minutes to return with one. It would be another ten minutes before he came back to potentially take our dessert order, at which point we'd had enough.
The food is fine, the service, at least on this night, is lackluster. Il Milanese has potential, but lots of room for improvement to merit the price tag. For $150 including tip, we'd have been better off choosing Monteverde or Rose Mary, two far superior restaurants, for our special night out. Otherwise, I think we'll continue to frequent our usual Italian spots for far better service and equal-to-superior quality food for half the price.
One additional note: I am all for adding a service charge to help employees. You'll never see me complain about that. As a former industry employee, I'm always going to tip above and beyond. What I am not for is stating on the menu that a 3% fee is going to be added for the "convenience of using a credit card." The convenience of using a credit card?? What is this, 1986?! So unless I happen to be carrying $150 in cash when I decide to pop in for dinner, I am going to be hit with 3%? Lie to me and say it's to help staff, but let's not pretend you're a small coffee shop that is struggling to make ends meet when you are being hit with fees for a coffee.