Kennon F.
Yelp
My wife and I have been ordering from here pretty regularly for a long time and always love the food -- however, today we saw something that made us not want to return. I want to preface this by saying we absolutely hate complaining and we weighed posting anything about this at all, but it really actually bothered us.
We decided today that rather than picking up and eating at home, we would sit outside at the restaurant and enjoy the nice weather. When we went in to order, the staff seemed friendly enough but one of the employees began coughing with a pretty phlegm-y cough directly over the beans / rice / meat without covering their face and no mask. This happened about three times in a row, followed by one cough directed at the grill with a very slight arm-cover over the face. The person made eye contact with me right after doing it, and acted like it was totally normal. There's no place I've ever been or no person I've ever met who would find this normal or acceptable. We are aware that the pandemic is "over" in a lot of people's minds, but this isn't even just about a covid risk. In non-pandemic times, this would've shocked us and grossed us out. We still finished placing our orders and paid, and tipped 25% for whatever reason... but when we walked outside and sat down, we both started discussing it and how gross it was and decided not to eat, and we just left.
We were talking about how we can't help but wonder "If this is what they do openly in front of customers, what should we think about their behind the scenes food prep or other actions they take around food and general cleanliness?"
I'm more disappointed than outright mad about it, because we really loved coming here and now we're both honestly too grossed out to come back to this location again. You can't just have an employee coughing on the food like that. Again; I do hate to complain or take this to Yelp, but this is something that needed to be pointed out so that other people have a bit of a heads up.
*1 star for this location specifically, and due to this experience. If you're looking for a review of Illegal Pete's in general, go to the 16th Street location. 5 stars, great food and very clean.