Andrew P.
Yelp
2 - You'll survive but there are better choices close by. Skip to the end to see my rating scale.
This review is 100% about the service I experienced at Independent Brewing Company. And let me add that it's not actually a brewery. It's just a bar.
In all fairness, I didn't have a meal there and the food looked very good. The beers we had were very good. And they have a good selection. It's a comfortable ambience and from the outside it seemed like the kind of place I would normally be happy to spend a few hours.
But let's talk about the experience.
It was fairly busy when we were there, so I would expect the bar staff to be busy. But after two parties came in and were attended to before ours I realized how out of place I was. Other than the main bartender, I was the only guy in there wearing shorts, a t-shirt, and a ball cap. OK, so I get it, I'm not your normal clientele, but I have a pretty good white collar job and am more than happy to fork out a good bit of money for a good meal and drinks. But when I'm not at my white collar job I guess I dress way down and look more blue collar. Apparently that doesn't cut it here. It took about 30 minutes to get a beer and I watched one of the bartenders cleaning glasses and loading the dishwasher rather than asking for my order. We finally got a couple of drinks and after a few sips we noticed one of the four outdoor tables open up outside so we wandered out and sat down to enjoy the beautiful weather. A third waitress came out about ten minutes later, was polite enough, and let us know that the bartenders thought we skipped out on our tab. OK. I can kinda see that since we didn't say something, but again, it took 30 minutes to get two beers and I didn't want to interrupt their dishwasher-loading time.
We finished up our beers and I went back inside to settle up my tab. I apologized for any confusion with the lead bartender and said I'd like to settle up. He got his assistant to ring me up and when she handed me the bill, she said the tip was already included.
Wait, what? We were a party of two and got one round of beers. Of course I just paid the tab and didn't think about it until I was a little way down the road, but I realized that due to my appearance they thought I was someone who would eat and run and also someone who wouldn't tip! Who includes a tip on a bill for a party of two???
So yeah, really nice place, excellent variety of drinks, and looks like very good food. But if you don't look right, you're second class there. Unlike Dobra Tea who I'm more than happy to visit again just a couple of blocks away, I won't be going back here, whether I look like rich or not.
My rating scale:
1 - Just don't
2 - You'll survive, but there are better choices close by
3 - Good choice if you're in the area
4 - I'd drive 30 minutes out of my way just to come here
5 - I'd try to convince my wife to drive an hour just to come here