InterContinental Grand Stanford Hong Kong, an IHG Hotel

There couldn’t be a better choice than IC Grand Stanford, HK.|Very warm & courteous attendants with pleasing smiles at the reception desk. |Was happy to receive a complimentary upgrade due to our anniversary to a harbour facing room which was truly fascinating! Pleased to receive a small cake & a sparkling wine bottle in rejoice to our anniversary. Twin bedded room was comfortable enough for 3 of us. Housekeeping were v efficient to clean the rooms daily. |No bathtub in the washroom but the bench inside the shower cubicle was really comfortable to sit under a shower with gushing water flow. |Shuttle bus is very convenient going to different locations. Please check the electronic display at hotel lobby.||Although breakfast was not included in our stay but yes Indian items were being served in the buffet. |The concierge desk was extremely helpful upon enquiring how to go about to visit sight seeing places. ||Only one! |but a major drawback for Gents, 😂 |was the shaving kit which was not provided complimentary !|Upon request the housekeeping mentioned it was chargeable at only 5 $. Had to grab it as no choice, unfortunately that too of a poor quality standard. ||Overall no regrets ! Stay was extremely comfortable & wish to come back again to the same place.

Our stay at the Intercontinental Grand Stanford Hong Kong was fantastic. Despite the hotel's age, it's well maintained. As an Intercontinental Ambassador, we were allowed early check-in and were also upgraded to a stunning harbourview room. The twin beds were spacious and comfy, and the pillows were great.||||The "instant service" was truly fast and efficient, and Geraldine Parinas from Cafe on M went above and beyond to make our friend's birthday special during a routine breakfast buffet service. Her attention to detail and care made our stay memorable. ||||I highly recommend this hotel for a comfortable and enjoyable stay in the TST/Kowloon area.

HK is an expensive place to stay these days!! Last time we stayed in The Peninsula but think it’s way OTT now. This hotel worked well for us for 4 nights, as it was a reasonable cost, nice sized rooms, well appointed, comfy beds, spotlessly clean and near the museums and star ferry. The staff were super friendly too. There’s loads of restaurants within a 5 minute walk - Chinese, Italian, Spanish etc and a pharmacy, Starbucks in the shopping precinct over the road.

My family and I enjoy staying at the Grand Stanford but haven’t been since COVID. It was great to see Alex again at the lounge. He is always very caring and helpful. The great staff makes this hotel much more enjoyable.

The standout of my stay at Grand Stanford was the exceptional service provided by manager Carmen Yu. From check-in to checkout, Carmen's warm hospitality, personalized attention, and willingness to accommodate my needs were truly impressive. Her local expertise also made a big difference in helping me make the most of my time. Carmen is a true asset to this hotel, and I highly recommend both the hotel and her service.

The reception team at the Grand Standford was exceptional during my recent stay. From the friendly welcome by Summer at check-in to the attentive service provided by Phoebe, Jason, Nina, Jim, Rachel T, Ngymet, Anita, Yuka, Dim, and Matthew, the team consistently went above and beyond. They were knowledgeable, efficient, and worked seamlessly together to ensure a memorable experience. I highly recommend the Grand Standford based on the outstanding customer service.

Good to be back to IC Grand Stanford. Comparing to similar class hotels, this hotel is clearly aging and need more improvements. Property is well-maintained. I still have few more days to stay but need to review now to have management’s attention. I will add more comments later. Lounge reception is moved to Ground floor, close to Front Desk. Megumi is very friendly explaining privileges and options. The room is lacking modern facilities: international power outlets, no water sprayer in toilet, TV can’t chrome-cast. Lounge is moved to the corner of restaurant. Afternoon cocktail )High Tea) is pleasant and relaxing, giving tower of snacks. Evening cocktail is too limited for the price. Need more local options. Alex is very welcoming and attentive. Breakfast arrangement was confusing. Lines were firming long in front of elevator because there was only one attendant checking out the room number and greeted guests. The lounge guests were asked again as we entered the lounge section no of the restaurant . By the time we were choosing our meals, we were asked for the third time what our room was. Trixie, Liao and Chloe were very friendly. So were the cooks at the main restaurant.

We met Ms. Katy Lo and Phoneix in the club lounge. Their warm hospitality and care for guests and made us feel more intimate with the hotel. We spent a pleasant and unforgettable Father's Day weekend at the hotel!