Lawrence Latchman
Google
I had a very disappointing experience at Ippudo Berkeley CA on 08/31/25 around 7:12pm-7:30pm. When the food isn't good I usually don't say anything or post reviews I simply never return but the staff at this restaurant insulted my intelligence which is why I'm posting this review.
I had ordered the Bun Medley (1 Shrimp, 2 Chicken) because the menu photo showed the buns covered in a red sauce—similar to the saucy nuggets at Wendy’s which is exactly the reason why I ordered it.
When the dish arrived, the meat in the bun had a plain batter, with no sauce at all. I politely asked the server about this, and instead of acknowledging the issue, he told me the photo was “oversaturated”—which felt like an insult to my intelligence, since the picture clearly showed a red sauce. When I pressed further, he went to ask the chef and came back saying the photo was outdated, handing me a black sauce instead saying this was the sauce in the photo. I poured it on, expecting it to appear red, but it remained black. Again, this felt dismissive and dishonest implying I didn't know what I was looking at and was too stupid to notice.
If the menu photos are outdated, they should have been updated—otherwise it’s false advertising. I ordered based on the promise of a red sauce, not a bun with a plain battered meat & an overly salty and slightly sweet black sauce on the side.
On top of that, the chicken was overcooked with a chewy, burnt-tasting batter. Also, where I was seated smelled unpleasantly like a used bathroom.
I chose Ippudo because of its high ratings, but my experience was the opposite. Between the misleading menu photo, the poor food quality, the dismissive service, and the unpleasant environment, it was a very upsetting experience.