Irving Farm Coffee Roasters

I did not want a bagel. I wanted sausage, egg, and cheese on a croissant and they said we don’t do that. I walked up to the counter and all three of them were in a conversation. Didn’t even acknowledge me. Didn’t say hello. Didn’t say welcome. These people should not be working here and should not be the face of this business at the airport. No above and beyond. So I settled for a chai latte. Didn’t ask me if I wanted medium large discharged me. Somebody just walked up to the register and they tell everyone go to the kiosk go over to the kiosk.

Service is not good, coffee is ok. It's pretty easy to order on the kiosks. Although, there is no marked line or sign. Servers have an attitude.

Absolutely dreadful. +45 min wait for two coffees and one bagel. When i asked which order the worker was on, she responded that she "only works off names". I had to request a refund as flight was boarding and had no idea when i might receive my order. I received the same lazy attitude the worker had while attempting to fill orders. No care, no urgency, no consideration, no manners. When the manager arrived, it became clear why this worker's attitude was acceptable there. Pathetic.

You’re at an airport people, you don’t think Starbucks reheats your food in a toaster oven too? Get over yourself, it wasn’t the best sandwich I’ve ever had but im at an airport not a gourmet restaurant.

Self scan is useless, the employees have to tell you how to use it. Sausage patty is half the size of the bagel. Little cheap spreadable cheese. Go somewhere else.

Terrible experience — this place feels like a total scam. I came early in the morning and ordered a sandwich and coffee. The order took forever, and after a long wait, it was clear it wasn’t going to be fulfilled. A staff member asked for my order number and said they would issue a refund. However, over five days later, I still haven’t received it. I ended up having to dispute the charge with my credit card company to get my money back. Save yourself the trouble and avoid this place.

On June 8th, I ordered a cup of coffee and a croissant. The receipt printer in the store was broken, so I didn’t receive a receipt. The staff seemed unable to coordinate with each other, didn’t know which customers arrived first, and couldn’t figure out which items belonged to which orders. The whole situation was a mess. On top of that, the staff were rude and impatient. One of them even said, “Too many orders, I give up.” Their attitude was terrible, and they clearly couldn’t handle the situation. I ended up waiting 40 minutes for my order due to their poor organization and lack of crisis management. When I went to write this review, I noticed someone had complained about the exact same issue two weeks ago—yet nothing has changed. It’s clear they have no intention of improving. A restaurant that doesn’t care shouldn’t stay in business. Don’t waste your time here. Thanks.

One star review is not low enough. This place was a terrible tragedy. The line was enormous. You order off of an iPad and half the people ordering don’t speak English. So they are very confused and the line barely budges. I ordered a hot coffee no room and I get room. I ask to have it filled up and I get the most bombastic eye roll from my server. I then ask for a refill on my $7 coffee and he tells me “no we don’t do refills here…” my wife’s mocha was terrible as well. This terminal (7) in general is just awful. Maybe I’m salty all the lounges are in terminal 4 and 1… idk this place just feels trashy.