Robert S.
Google
While visiting Des Moines, IA this weekend, I was in the mood for a great steak or pork chop. Several locals recommended Jesse’s Embers, so I decided to give it a try.
When I arrived, it was clear it was a busy Saturday night. The entrance felt a bit chaotic, and I wasn’t sure where to go for seating. Eventually, I found an employee folding napkins and asked for a table for one. Another staff member persistently tried to seat me at the bar—which I generally avoid due to the noise and rowdiness—but after being asked again, I reluctantly agreed, taking a seat at the far end.
Donna, one of the bartenders, took my order after a few minutes. She and another bartender, Joe, were handling the entire bar, which was clearly a challenge given how busy it was. The area was quite warm, and a customer seated next to me named Dan was loudly chatting with others and making his next date—exactly the kind of environment I had hoped to avoid.
I ordered a steak with a salad and broccoli. The salad arrived quickly but was room temperature and wilting. My steak came about 10 minutes later; I had ordered medium, but it was more on the rare side. I went ahead and ate it, mainly because I was ready to leave due to the heat and the noisy atmosphere.
I will say Joe and Donna did their best under tough conditions. Before leaving, I spoke with the manager, Marty, who listened to my concerns and said he would address them.
Overall, while I appreciated the effort from the staff, the experience wasn’t what I was hoping for, and I don’t think I’d return.