Yu-chun L.
Yelp
I been to multiple JINYA locations in the States, this one is the most unorganized one. Ambiance is missing the ramen bar quality, the team did not shouted welcome when customer entered, staff are confused and customer either wait or leave at the door!
It is a ramen bar, however for every step they are taking forever! Forever on seating when the restaurant isn't packed at all. I asked for wait time took me 10mins to figure out, apparently because of some got damn iPad. Water refills it was empty for almost 10mins! Refill happens after I ask a waiter.
Order is slow! I ordered a chashu rice bowl, with all the waiting I misunderstood the item, which I like to apologize on my misunderstanding. However, it is rice with things that are already cooked you put on an ordinary ramen, I waited for 20mins. How did that happen? Ramen bar supposed to be efficient!
Rice itself was cooked correct, overall bowl was too saucy and too sweet to my taste, not a fan with the presentation also.
Now come to the check, I asked for it, took me another 20mins to get it, and another 20mins to pay!
Staffs are very nice but the entire store is very unorganized, they are not really slow, but more as confused so provide services slow. I don't understand why, and the whole waiting makes me very unhappy about it. Very disappointed to this location. Also, this is Michigan, why are y'all charging LA pricing? That is not reasonable.