Adam P.
Yelp
I had a transmission replacement done by these guys in March 2021. A few weeks after, transmission they put in started to go bad. I had another garage look at it and confirmed this. I informed Joe's Garage of this and almost immediately tried to get out of it by saying the Warranty I had was 60 days.....I had a reciept that said one year. Sorry for them. So, it took them about a month to line up another transmission.....which I found odd, because when I was paying them $2500.00 they found a crap transmission almost immediately. But now that I was asking to honor a warranty, I was waiting. So, when they did finally contact me, Joe informed me it would be in on a Tuesday and out that Thursday. I waited two more weeks. Finally, they tell me it's ready but the computer needs to be programmed by a Chrysler dealer. OK, fine. But I have to wait another 9 days for it. But, Joe knows a guy that can get it done. Great. He does and still charges me a price for sending it to a dealer not his black market buddy. By now, I will just say it is a nightmare scenario. When I pick the car up, Joe tells me there may be some rattling........I can only shake my head at this point and get my car back and away from this garage. So, in all actuality, if you want to be had and like faulty parts put in your vehicle, this is the place for you. This used to be such a respectable garage. New Ownership will kill the reputation of this garage.