John's Incredible Pizza - Las Vegas

We've been here four visits now and I am now reviewing. I thought I already had - anyway, the staff is the friendliest and kindest, which is great when it comes to kids and stressed parents and grandparents. I always seem to be full of questions when it comes to using my points, coupons, etc. For the best deals, so having an attendant assistance is most appreciated!! The ride attendants are super cool in providing a fun experience for all. My grandsons absolute favorite are the bumper cars! I even drove them - twice! So fun!! Getting in and out of the bumper cars is a challenge for elderly like myself as its a tight fit! I'm not obese but just challenging due to arthritis lol The buffet was decent. Our favorites are the chicken nuggets, noodles, baked potatoes, and ice cream. Our grandgem loves the chocolate cake too. Bathrooms are kept stocked and clean which helps when it gets busy especially. In the four times we've been there, this past Saturday early afternoon was the busiest. There were lots of birthday parties and people, yet we had a great experience and our grandson got to do everything he wanted. He even won 500 tickets on hitting the hammer just right. He was so delighted! Thank you to a man who did it once to show us it could be done!! Our grandgem chose a bow and arrow set as a prize with his tickets earned and we've had fun using it at home! I gave 4 stars instead of 5 just leaving room for improvement. Thanks for the fun and reasonably priced, except for the bowling and miniature golf prices - they could be adjusted, as they are probably the most expensive features.

I cant recommend this location enough!! The staff was extremely friendly and genuinely seemed to enjoy making this experience a fun and safe one for the kids. My family enjoyed everything and communication was consistent in every area of the establishment. Food was served quickly and when needed to pay for gameplay, I was helped quickly. As crowded as it was, it didn’t feel crowded due to no long waiting and the same consistent care throughout the night. Whoever runs this establishment definitely puts care into what goes on and cares enough to make their employees care too and it shows! THANK YOU THANK YOU THANK YOU!! Will definitely be back.

Highly recommend this amazing place. My children had such an amazing time as everything was quick and smooth!! Very clean and organized staff was super friendly answered all my questions! I had such an amazing time myself can’t get over how fun it was. We will definitely be coming here more often. Management does such an amazing job with this location!! My children can stop talking about how they had a BLAST!! Thank you 🤍

Terrible Experience! First they didn’t have all of the food as advertised and the food they did have was terrible! They had a cheese sauce that still had chunks of powder because someone was too lazy to stir it up. Second was the worst part, at the end of the night when it was time to get the prizes, two of my kids got their stuff done but then as the third was getting his prizes, the scanner quit working. Even though they had already combined the card totals and knew exactly how many tickets he had left they refused to give him his prizes. They claimed their system shut down due to closing but they already had the total and just had scanned to get the other kids their prizes. They said we would have to come back another day. I was very upset as you can not give two kids their prizes and deny the third in the same family as that creates a disaster. I requested a manager which took forever and when Bernard who was the manager came he was very rude, disrespectful and said there was nothing he could do. He said I could just take it up with corporate. Eventually after I pushed back and he could see I was upset he gave my kid less than he had credit for but let him get a prize. What a terrible way to treat children and families when you are in a kid business.

Crappy pizza and other institutional style food, if you you can call it that. The games are not part of the really expensive door charge. You need to then buy a card and put game tokens on it. Then the games are all different amounts of tokens, 3 or 5 or whatever. On a positive note, the games are decent, they all seemed to be working well and there were a wide variety of things to do. In closing, I think you kid will enjoy the time spent there.

$50 total for two adults and a 4 years old, buffet cost. Not including the rides and games. No chicken nuggets on a Sunday at 7 pm. Pizza is excellent; however, selection was limited probably because of the time we arrived to dine. Overall the place is nice and children do enjoy themselves. However, during closing a male employee was super noisy stacking chairs! Employees either need more training or be let go! Do I recommend this place? Only for occasional visits; the price, lack of food selections and semi attentive happy employees make this a two star place for me. Although, others might disagree. This place can do much better: Hire Employees who care!

Stopped by today just to try the pizza after it was recommended by family and I was impressed with the level of hospitality. The cashier LaLa, was extremely helpful explaining the game credits and how their bundles work. The food was so good as well, I was impressed at how fresh the food tasted, especially for a buffet. I will definitely recommend to friends and family when in town

Wish there was a 3.5 star option. Four adults and three kids on a first time visit. Got there a few minutes after 7pm. We were told the buffet closed at 8:30, which was plenty of time. Options on the line were somewhat limited. Looked as like they were starting to close down, but anything we asked for was made. Decent variety of foods for a pizza buffet. Food was okay to good, but nothing was a wow. Place was very empty so we had an entire dining room to ourselves. Still seemed understaffed though. Arcade was a cool option, but we ran into three different games that weren't working and had to get the attendant, which took a rather long time to get one. Decent meal and experience for the price. Beats having to pay $200 near the strip for dinner.

Just had my daughters 4th birthday party here. gabby was my party host she was so sweet and was always offering to help or play games with the kids. she was training Kelilah and she was also very sweet. the dark room isn't worth the extra fee we ended up having the lights on cause you couldn't see anything! a lot of toddler games weren't working. which was rough for the little ones. there was no protein options (no fried chicken or any type of meat) besides pizza. but other then that it wasn't bad. the kids and parents seemed to all enjoy them selves.

I LOVE going to this place with my kiddo on a Friday after school or even a fun family dinner during the week! Not only is there a buffet (kinda bummed they don't have the fried chicken anymore) but the nuggets were yummy, they also have a bar with beer and wine for adults! Which is a huge win while your kids enjoy endless arcade play! We usually keep our card and the kids rack up points to cash in for prizes and most time all the games are working! On a slow night, the rides were down but this place also has a bowling area and miniature golf so there is plenty to do to keep busy!! There are also party rooms in the back so if you're looking to switch up the birthday scene from SkyZone, this fun spot is it!

I truly believe a lot of kids adventure play places like these often seem a bit run down after a few years of opening. The prices for birthday parties are not usually worth it for the little things you do get. "In my opinion". The service was decent, though getting someone for the rides you have to wait for attendants to come. In a Sunday..I and many others are pretty upset about that. It can take anywhere from 5-8 min in between. The food is fine. It's like cicis pizza pretty much. Nothing to rave about. But good to know it's buffet style. Other than that, it is what it is.

Worst JIP experience ever.... Took my family here on a Tuesday evening, for some weekday fun. The buffet was basically nothing. They were putting out 1 of these and maybe one of those at a time. You had to ask and wait for food to come out. The options were very few. The dishes were disgusting. I attempted to get hot water and clean them myself before using. But the hot water didn't work. We went through a lot of dis-je before finding clean ones or using napkins for pizza instead. When playing games a few took our credits and did not work. For instance the bowling alley, we found an employee who told us someone would be over to assist and never showed. We waited 20 minutes. We couldn't even get anyone to help us out at the prize counter before we decided to just give up and leave. There was no manager in site and scares employees to help with anything. I thought coming during the weekday would be fun, less of a hectic crowd. But the staff was not ready for an easy evening I would say. Please do better. This is the only location we could find and drove a little ways to get here. Not worth the price or the drive.

This was my first and last time I'll be going to John's Incredible Pizza. My daughter had received a complimentary visit at John's Incredible Pizza through her school. We decided to go try it out on a Sunday morning, as soon as it opened around 11:00 A.M. John's Incredible Pizza is located near Sahara/Maryland Parkway. It's right next to SeaQuest and Galaxy Theatres! There is plenty of parking available. Since this was our first time here, I wasn't sure what to expect. My daughter had looked up a few YouTube videos on John's Incredible Pizza before going. She was excited to ride some of the rides there. One of the team members greeted us and had us go to the self-service Kiosk. We tried to scan the code in from her school, but it didn't accept it. I showed the team member who was helping us, but she informed me that since it didn't work, she wouldn't be able to honor it. It was quite disappointing. We ended up purchasing the Adult + Child entry with the 160 credits & 3 rides. ($35 FunCard Special) When you first walk-in the John's Incredible Pizza, you'll see the buffet station. Off to the right are several different areas where you can eat ate. Past the food, you'll see the arcade games, rides, and other activities! Features at John's Incredible Pizza include the following Arcade Games (Flappy Bird, Ticket Games, Ski Ball etc..) Glow Golf Thunder Alley (Bowling Alley) Kiddie Land Prize Counter Rides: Twister (Fast-whirling Thrill ride) Boogie Bump (Bumper Cars) Air Incredibear (One of those pirate rides that swing back and forth) Most of our time was spent in the Arcade section, which was relatively small. We played a lot of ticket games such as Spin the Wheel, Monopoly etc.. We stopped at around 12:00 to eat lunch. The buffet was pretty much non-existent. There was no food out. Everything was gone. There were only two types of pizzas, with one slice each, the Hawaiian, and the Chicken Alfredo. Other options such as fried rice, chicken nuggets, were not available. The salad bar was well stocked though. The ice cream machine was out of order. The Icee machine was not working properly. None of the rides had an immediate team member to staff functionality. You had to press the kiosk to notify a team member at John's Incredible Pizza that you wanted to ride. We ended up waiting almost 15 minutes to ride the Twister as the team member at John's Incredible Pizza was over at the Bumper Cars ride. I didn't think it was worth the money. We barely had any food at the buffet, there were long wait times for the rides even though there were not many customers inside John's Incredible Pizza, and several arcade machines were not working.

I am not crazy about the location but it is what it is. I know I am only giving a 3 star review but it is a lot better than I thought. This is a fun spot for birthdays for my little one as it has a pizza/salad buffet and fun games that I feel are much better than the other "competitor". I had just as much fun being an adult here so I know the kiddos were enjoying themselves as I could see. I highly suggest as in common sense that you really keep an eye on your child as it can get really busy. My only complaint concerns are the cleanliness as the round silverware holders that held the "clean" forks, spoons were not clean. The silverware had dried food crust debris on them which turned me off and I had to bring to the attention of an employee. All of the silverware was dirty so their cleaning process and or equipment is not cleaning properly. The bathrooms were also a mess as well :/. I called back later in the week to express my concerns with my visit and they acted like this was a common complaint and could care less. They offered me $10 off my next visit. :/

Sooo... I'm going to start this by saying we got there 1.5 hours before they closed and could account for some of this review. The place wasn't too busy, we didn't wait in line and were greeted by a staff member upon entering. We paid with credit cards so we used the kiosk. It was smooth. It was just shy of $20 for an adult. They have a lot of arcade games. I didn't see what the prices were so can't speak for how pricey they can get. The mini golf was closed when we got there. The "themed" rooms are for eating/parties. Most of them were closed when we arrived so we had to sit in the cabin one. It was clean, we had prompt service to remove our used plates and I can't complain about this at all. The buffet... okay the pasta sauces had been out for a while and appeared to be almost congealed. They didn't look appetizing. I understand, it was the end of the day and I imagine had we come earlier, this might not have been a problem. The pizza was picked over a bit and although they were rotating out fresh ones, a lot of the flavors were not available/empty. They did have some interesting flavors though and I did enjoy this aspect. All and all, I observed a mostly clean place. It has the same issues as other buffets of food not being as freshly made. I'm not a big enough eater to justify the price (I can order a pizza for less and get 2-3 meals out of it) but I did enjoy the variety of pizza flavors. If you have kids, this would be a good option to spend an afternoon or evening.

This was our first & last visit. If I could give this place a negative 10, I most definitely would. The place is very filthy everywhere! The adults so called all you can eat is $18. When we got there 3 hours prior to closing, they were already skimming on the food. The cookies were good & the pizza was decent. Everything else was nasty& I mean nasty! 45 minutes before closing, they shut even the fountain drink station. Common, you couldn't even get water? We paid almost $100 & came no where near coming at least close to getting halfway worth what we paid for. Extremely Filthy! Unless you want your kids to get sick, stay away from this place. There's much cleaner, & decently priced places that you could take your kids!

This place is huge & so much fun! We went here for a birthday party. Everything was reasonably priced & the facility was very clean. There's something for all ages to do! Bumper cars, glow-in-the-dark mini golf, a little carnival ride, & even a toddler section! We'll definitely be coming back.

3pm Saturday for a 9 year-old's birthday party - a new experience for everyone. They offer a variety of buffet selections: great salad bar (even a quinoa & chickpea dish), soup, baked potatoes, pasta, lots of pizza, and endless desserts. The kids all loved getting their own ice cream cones & slushy drinks. We had a party room with a hostess that made balloons for everyone & would have played games, but the kids couldn't wait to use their fun cards at the arcade and rides. They all had a blast! Thank you.

Worst place to dine and enjoy games for a child 1yr - 5 year who don't play video games. The games are overpriced and overrated. The few kids/toddler rides are old and outdated. Then they raise the prices on the already overpriced games. As if they can stay in business with their horrible food. At 12 noon the eating area wasn't even filled and ready. And they were supposedly expecting a party. They had 2 people controlling the rides. It smelled. The staff would pass gas and not apologize. How disgusting, she know who she is. If you're paying for this buffet your taste buds are dormant. We will never go again. Circus Circus is better. More rides.

We were there last night about 3 hours before closing It was our first time here, we are from Cali only been to the ones out there which are always crowded despite being there on a weekday It was empty which was great because that meant our kids were able to ride and play everything without waiting to long The manger in the from who greeted us was very nice and professional too bad I didn't catch his name but he was very helpful Food was good I mean the rest of the reviews scared me at first but let's give it to them for trying their best , it's not easy dealing with many kids yet again picky adults it's meant to have food that is convenient for kids We had a great experience with the employees they all did a great job Fun atmosphere My kids had a blast

We love this location. It is usually well stocked and clean. Now that entering the building is all done by a computer kiosk we don't have much interaction with the staff but before this, they were always very nice and helpful. They stay on top of keeping everything clean, you never see dirty tables just sitting there. We usually go at weird times on weekdays and the food is always hot, fresh, and continually replenished. Even on a Sunday afternoon where we expected it to be busy and potentially chaotic, they kept on top of everything. My kids love coming here and have such a blast. Even though we try to convince them to save up their tickets for next time, they'd rather go pick prizes out every time. This means two indecisive (toddler/kindergartner) children with zero concept of math taking forever at the prize counter but the employees are always so patient and kind to them while they decide. This is one of the places where we make the best memories together as a family and the way it is run and kept up on really helps make that magic happen. Thank you Vegas location!

We came here to hang out it was my sons birthday. And they had so much fun this place is hugggeeeee! They have themed rooms where you can eat. I think like 5-6 to choose from which is so cool. Alot of pizza options too. Also had Ice cream, icee, and cakes! Sooooo many games good quality too. The staff was also great, We had to wait around for the bigger rides a little bit because we couldn't find a staff member but other than that we had a blast!

We decided to try this place after passing by so many times. $14 plus tax per adult person (lunchtime) with drink was actually not a bad price for the buffet. Kids age 2 and under are free. Kids over 3 years and over was a decent price. You have to pay at the kiosk and get checked in by one of the staff before you can go on your munchventure XD If you have their check in bonus on yelp, make sure you show it to them in the beginning when you pay, otherwise they won't honor it. They have WiFi! Salad bar was kinda sad, not much of a selection but they do have edamame beans. Pasta station not much to choose- some watery tomato sauce, weird tasting Alfredo sauce, noodles were okay but had some water in it. The chili soup was actually pretty good (I recommend putting it on the baked potato with cheese and green onions. Skip the bacon bits, it's not real bacon and it taste funny), potato chowder was passable. Pizza choices were mediocre, it was all thin crust; Hawaiian, pepperoni, four cheese, cheese, nacho (this one was baffling), pepperoni with sausage, chicken Alfredo (this was dry and chicken was over cooked), and jalapeño with tomato. To be honest I was hoping for more pizza selection since there were still a few more empty pizza slots. The nice thing about the pizza area is that they have set timers that go off to remind the staff to switch the remaining pizza out for the fresh pizzas. Fried chicken was all drumsticks and the batter on them was pretty okay; there were some that was spicy so make sure to read before you grab any. There was a sign for potato slices but I didn't see any even through I went back a few times to check. THEY DO NOT HAVE KETCUP!!!! I was sad that they didn't have ketcup for the chicken. They had hot sauce -_-' Dessert station was kinda sad too. Small sugar cookies, small chocolate chip cookies (this was actually bomb when they come out warm), small cinnamon buns (taste good when they come out warm and covered with cream. Not as bomb as Cinnabon but still pretty good), soft serve ice cream (vanilla was good but the chocolate tasted sour), messed up cheesecake squares that looked like some smashed it then rearranged it back, chocolate cake squares that look sad, a deep fried bread shaped with some cinnamon sugar on it, vanilla cake that looked like the life was squeezed out of it and that was pretty much it. They had some empty slots in the dessert area but I guess they didn't want to put other things. Drink area was clean; they have Coca Cola products, a machine for slushy, and a machine for hot drinks. The plastic cups for the hot drinks were filthy! Out of the 8 cups I flipped over I only managed to find one clean cup! Hot chocolate was watery, lemonade was watery, slushy was pretty good and can't complain about the Coca Cola drinks. Bathrooms were pretty clean. The gaming area was pretty nice. They had the big boat swing and the spin fling machine in the middle floor, small bowling on the corner, miniature golf next to the bowling and something that looked like bumper cars, and a few more games on the floor. The prices was decent from 50 cents to $6 (the $6 was actually the miniature golf). The kiddie area (for toddlers and babies) was actually disappointing. They had all that space but there isn't much in there for them. I understand that the company wants us to spend money on their games but the toddlers and babies can't really play the games that they have. I'm hoping they work on this area possibly. So the prize selection was pitifully sad. With the small amount of tickets that you earn it's not enough to really get anything for your child. The 250 and below ticket area was sadder than you walking into a dollar tree store.

Came here yesterday to my nephew's birthday. It was my first time so I wasn't sure what I needed to do. Anyway my cousin paid $19.95 for me to eat at the buffet. The three little kids had fun doing the games. They even had bumper cars, small bowling, mini golf and a ride that went in a circle. Overall it is what it is and a place for kids to have pizza, ice cream, cookies, soda and fun.

Fun for kids. Birthday celebration, have private rooms. Plan ahead will surely have a blast for kids.

Myself and my 10yr old, 4 yr old and 2 yr old arrived at johns at 1:40pm. We went to play games a few games then i sat the kids down to eat. I fed them pizza and went to get myself food. As i was looking at each station i saw a cockroach scurry to a drain. Walking back to get the kids i saw another and took a photo we decided to leave without using the remainder of the balance on my game card. I had hungry children and eating there was definitely not an option. I spoke to the manager who was not surprised by the roaches and refunded me for admission but not the game card. I was there less than 1 hour and feel as tho i should be refunded for the game card due to our hasty departure. The district manage finally contracted me today tried to tell me it wasnt a roach and that she had not seen roaches herself. I zoomed in to take the photo but this is the drink station.

I think games for the kids are fine however, the quality of food here close to no star! The only tasty food was the pepperoni pizza even then the topping was minimal causing lack of flavor. The dessert same pretty sad! The dishes and utensils were dirty or appears to not be clean. I haven't checked the restrooms but afraid to see. The drinks section pretty sad looking as well. I opted for raspberry tea and only water was coming out . The staff were very friendly! This place lacks a lot in all areas sadly!

This was surprisingly a very fun place. I really wasn't expecting it to be as nice as it was. Looking at previous reviews I guess had me questioning it but our family really had a good time. Only disappointing thing was the golf area was closed when we went. The pizza was pretty good. Buffet style so everyone got a choice of what they wanted. We had a party room which was very nice and came with a pizza, drinks and had its own tv with a dvd player if you want to bring in your own dvd while the kids ate. Our hostess was very nice with the kids and made them balloon animals and swords, and the manager checked in to make sure everything was cool. Kids loved having their own cards to swipe the machines and play. Some rides have an attendant that's need to operate it and if no one's there you can request an attendant on the screen near by. The place wasn't too crowded at first but around 3pm that's when the place got flooded so if you can try and go before then. Pretty cool place for the kids.

First off the attention from the management is top notch. Walked in and greeted by management to help assist with any needs. As we decided on a room manager James helped and assisted us to our tables. James was more than helpful and was always near to help with anything we asked for. Food was delicious and filling . This is my second time at this location and from being from out of town I will definitely be back for this John's experience

Manager Ty and supervisor James and his crew were all above and beyond awesome!! We rented a birthday room and they decorated, provided balloon swords and had sword fights with the kids. They kept up on making sure our needs were met and things went smoothly! This place has so many games and rides and food options, it was a great first visit and made the birthday party extra special!!

This location was nice. However, a lot of the rides did not work. And the food took forever to be restocked. I believe they were understaffed and didn't care if the machines worked or not I will definitely not be returning to this location.

My son has been coming here since before he was 2 years old he is always loved this place and he's 10 now and we still come and enjoy family time together here.

John's is the best in town my kids love it every time ....food is so yummy in my tummy my daughter always says Constance is a nice person she really helped us with checking in.

Celebrated my Son's first birthday party here and the experience was overall great. Our guests had fun and the atmosphere is perfect for children. Huge and very huge shoutout to QUEEN and KATINA. I believe Queen is a Manager here and she does a great job being one, her and Katina were extremely helpful and patient with us throughout the process. My wife and I felt good speaking with them and they're just plain welcoming so if you two are reading this, please know that you made our experience better so thank you! My only and small gripe is the lack of energy from the hosts, they are very nice people but just low in energy. Apart from this I would have given 5 stars, otherwise its 4.5 stars from me or 4 stars here cos you can't put a .5 but just know that the minus star is room for improvement. Otherwise we enjoyed our night and want to thank the whole crew overall! The good definitely outweighed the small shortcoming I mentioned. That being said, thanks John's Incredible Pizza staff, manager and the whole team! Dare I say it, you all should get a raise!

This place is amazingly awful. Can't even keep food stocked. I waited in the "Beer and Wine" station for over 20 minutes only to walk away unserved. They can't even cook a cinnamon roll all the way through. I won't bring my family here again, and I suggest you don't either.

Took my nieces and nephews there today and whew, what a time. Came in and no one was at the front counter. No signs, no direction, just come in and figure it out on your own. We used the kiosk but had trouble signing because there was no pen attached. We tried our finger, my card, anything we could before asking for help. Finally asked a gentlemen that popped up and he needed to call for someone else for help. Everyone literally moves in slow motion here, no sense of urgency from any employee. Check in time took about 25mins waiting for them to figure out what pen we would use to sign. The food.. boy, the food. there was more pictures of pizza than actual pizza. seriously, barely any food available and what was available looked expired or should be illegal to consume. Literally had to take the kids to eat somewhere else because no one wanted the food. Not to mention the dishes were dirty af. You could easily walk into this establishment and know that the employees do not care one bit. The slow walk to help customers, dirty dishes, barely any food available.. just shut it down already.

This is Mike the balloon guy. I just worked at a party at John's. Incredible Pizza and wow was that place amazing! It's huge they have tons of food. Great pizzas incredible games rides party rooms. It was so much fun. You gotta bring the kids and go down there and check it out or have your next party there They do all the work you just bring the kids you're gonna love it I sure did I can't wait to go back!

I've visited this place a few times for the rides and games. They have a much better selection then Chuck E. Cheese and cost similar. I wish I could say the same for the restaurant. While the different themed seating area is cute the food is absolutely horrible. The quality of food for the $67 we had to spend to enter is atrocious. There was 3 pizzas that looked like they had been sitting out for an hour, some dry chicken and rice. The ice cream machine was broken. The only thing that was ok was the breadsticks and salad but definitely not worth $18 a person. I really wish they would either improve the food or give an option to not buy the buffet. It really is a nice place for kids but I don't think I'll return anytime soon.

You definitely get your moneys worth for my family of five all you can eat buffet plus rides and games 100$ can beat that my kids love this place

Everything was great kids had a blast with games and rides. The only disappointment was they didn't have any fried chicken nothing to replace it was very disappointing they had potato's stuffing no chicken they should of had something to replace it other than that 5 stars I get it todays world you can't count on anything to be delivered.

My wife and I brought our two children here. They are 9 and 11 years old. The buffet and the games were very reasonably priced. The pizza was good but the rest of the buffet was very low quality. The staff also had a hard time keeping the buffet full. Many times the pizza was completely empty and multiple people waiting. Kids don't like to wait! Also both ice cream machines broken. How are you going to let's kids see ice cream and it not be available?? Also we had asked for ketchup and three staff members could not find any and they all kept saying they can't remember ever seeing any. Very strange. The place has potential if they just put some money into it. Games were fun and that was the highlight.

I enjoy coming here because the staff are friendly and the service is great. This is my nieces and nephews favorite place to go they always have a blast at this location

This place sucks. It's dirty, the food is less than mediocre but it's also pretty damn pricey. I would blame the location, but we used to come here a couple of years ago and it was nowhere near this filthy or sketchy. The staff doesn't really seem to care...but it is a bunch of young kids running the place. This was our last visit to a once beloved family joint.

Used to come frequently the first 3 years of them opening since I worked there and boy has it gone downhill. I went recently & it's not the same anymore. Went with my family & they had kiosks in the front instead of cashiers. Only ONE took cash & there was one employee at the front but was helping another guest at the counter. Waited about 5 minutes to use the cash one, OUT OF CASH. So we had to wait for a supervisor & she couldn't even fix the machine properly. She told us to wait to get out TWO playing cards so we did. 15 minutes later we get only ONE & at that point I did not want to wait anymore so I let it go. But then we went to play & the card had nothing on it so I had to go back to the front & waste more time for someone to add the credits. Some games did not work. Bowling & golfing was out as well. Silverware, cups and plates looked dirty still. Ice machines out of order, 2 of the soda machines not working properly. There was barely any other food out other than pizza. No fried chicken, no baked potatoes. Desserts weren't out, only hard cake & brownies. Next time I'll just choose Chuck E. cheese like I was going to lol

I wrote a review pre-pandemic about how nasty this place is. I received an email and had a call with a manager who said that they were under new management and he would send me vouchers to return. I never received them and we never went. Post pandemic my daughter received a gift card for this place so we decided to give it a go. This place is Still filthy! Matter of fact, the same stains were on the floor from the last time. There isn't anyone around wiping tables. We went into 2 different seating areas and not a clean table in sight. The booths are nasty as hell. Food is flavorless. The only edible thing was the chicken wings. No deserts, watery pasta, cafeteria type food and have the nerve to charge nearly $20 a person. No adults work there...all I saw was teenagers and we know none of them give A.F. we won't be returning.

Such amazing service! Noodles could be cooked longer so that they are softer but like I said service was amazing! At least when I went no crazy long lines either! Thank you!!

The pizza was all right, some of the pepperoni was burnt. I had just gotten over a bad breakup and was reminiscing about my past dates with my ex. We loved coming to John's Incredible Pizza, thinking of how great it would be to have a kid of our own (she had a botched surgery when she got her tubes tied). I was feeling pretty sad, but just as I was about to finish my pizza, an employee named Sebastian came and we started chatting. He was a great guy and cheered me up a bit.

Good place for kids. Having a birthday party yeahhhhhhhh........ so go eat some pizza

I took my two 13 year old granddaughters and my two grandsons that are 5 they had incredible time! The place was really clean I went late afternoon on Sunday and all of us had a good time!! The buffet was good they had salad also.

We usually go earlier in the day. We always have a great time and we love the variety of food and activities. We might have a different experience at different time of day, but I've always thought earlier is probably better here, and so far so good!

Disappointed no fried chicken or hot sides for lunch basically pizza and salad. They have pasta still

Major shout out to Tyi, the Store Director, at the location on Maryland, in Las Vegas! She was kind, helpful, professional and awesome! I greatly appreciate the help she gave my mother, as she tends to over work herself for our church's kids Christmas party! The kids and the adults had fun and left happy and full! Thank you, Tyi, and your team, for all of your hard work!

Booking the party online was extremely easy. We booked a party on a Sunday, we didn't really have to wait at all! Natalie was so pleasant checking us in. She answered all our questions! We had the most amazing party host ! She was positive, attentive and so kind. I've heard so many people say that they were rushed but literally right after your 1hr and a half with the scheduled party side they can move you to normal seating in one of their other seating areas, which they have plenty of. We moved ours and literally kept the party going 5 hours longer !! The fact that everything is all done on the one card is amazing, all the rides , games etc. we got the package for the kids that included 3 rides and 100 tokens. I highly recommend this one. The food was actually really good! The kids loved the unlimited slushees and ice cream cones. I will say that people need to be patient with these employees! Be greatful that anyone is even there to help or assist you!!! Treat them kind ! Absolutely everyone we came in contact with was pleasant and working their little butts off. Yes when we got to mini golf there was no sticks or balls for our party, but we patiently waited until I was able to gather the amount we needed. Yes there wasn't someone constant at the prize booth or ride booths at some points but we just patiently waited , and the kids were able to have the most amazing time thanks to the employees that did show up. I will say a lot of the good games or machines were out of order but there's still plenty to do. My preteen and her friends literally had a birthday to remember... unlimited food, musical chairs with the host, dessert and happy birthday, bowling, miniature golf, bumper cars for days, the twist ride that they rode countless times, great games and prizes and no clean up! Thank you Darcy for checking in, it was so amazing we can't wait until next time !

Love the food and we enjoy the games as well. Great spot to hangout with the family or friends.

Place was amazing. Monica gave us great customer service and we will definitely be returning.

Kids had a blast. Lots for them to do and ride. Employees need to keep up with cleaning and keep food out. But overall great place for fun experience with kids.

We were excited to take the kids (11 & 6) after a lovely visit to Seaquest. It was expensive and largely disappointing. When we went for pizza, there were 2 over-heatlamped choices (both with meat & 1 with pickles?!?) and 8-10 empty trays. Salad bar was ok but only 3 salad dressings (all cream/mayo - no Italian or vinegrette). When it was time for desert, the ice cream machine was out-of-commission and it was literally empty (see photos). I asked a lady I saw and she said she was by herself. She was polite - staff were all friendly and trying - but nowhere near enough. Kid running the arcade is also "alone." We paid over $100 and ate a small salad with bad dressing and played a few games. The staff were trying and they did eventually fix the soft serve machine.

Monica (the lady up front) customer service was wonderful. She was very helpful and was very nice. She went over and above and provided every details about each card and what you can do.. thank you Monica for going above and beyond..