Jollibee

Chicken restaurant · Woodside

Jollibee

Chicken restaurant · Woodside

5

62-29 Roosevelt Ave, Queens, NY 11377

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Highlights

Famed Filipino fried chicken, spaghetti, burgers, and pies  

Featured in The Infatuation
Featured in Eater

62-29 Roosevelt Ave, Queens, NY 11377 Get directions

locations.jollibeefoods.com
@jollibeeus

$10–20 · Menu

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62-29 Roosevelt Ave, Queens, NY 11377 Get directions

+1 718 426 4445
locations.jollibeefoods.com
@jollibeeus
𝕏
@jollibeeusa

$10–20 · Menu

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Last updated

Oct 8, 2025

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@eater

Filipino Bakery Chain Valerio’s Is Opening in New York - Eater NY

"A famed Filipino fast food chain known for its fried chicken and sweet spaghetti, which opened its first New York City location in Little Manila." - Emma Orlow

https://ny.eater.com/2025/2/27/24374140/valerios-tropical-bake-shop-opening-woodside-queens
View Postcard for Jollibee
@eater

Renee’s Kitchenette, a Restaurant That Paved the Way for Little Manila - Eater NY

"In 2009, popular Philippines-based franchises, Jollibee opened and later, Red Ribbon, entered the scene, cementing Woodside’s status as a Filipino dining destination." - Caroline Shin

https://ny.eater.com/2023/4/7/23674058/renees-kitchenette-woodside-restaurant
View Postcard for Jollibee
@eater

Filipino Fast-Food Chain Jollibee to Open in Flushing - Eater NY

"Jollibee, the Filipino fast-food chain with a cult following in the United States, will open its next location in Elmhurst, Queens. It’s Jollibee’s fifth location in the city, following the opening of its flagship outpost in Times Square last year." - Luke Fortney

https://ny.eater.com/2023/2/27/23612375/jollibee-opening-new-location-flushing-queens-nyc
View Postcard for Jollibee
@infatuation

Jollibee - Review - Woodside - New York - The Infatuation

"“Hello, welcome to Jollibee,” is what the cashier will probably say when you walk into Jollibee. And you’ll find those words comforting, at least after you eat some fried chicken here several times. This is a fast-food chain with a bee mascot in a blazer and a chef’s hat, and it has over 1,000 locations in the Philippines. They specialize in spaghetti with thick, sweet tomato sauce and fried chicken with big sides of gravy, and if you want to eat these things in NYC, there are only two locations to pick from: this one in Woodside and another Midtown. Stop by for a quick takeout meal, get your fried chicken spicy, and order a crispy, golden mango pie for dessert." - Bryan Kim

https://www.theinfatuation.com/new-york/reviews/jollibee
View Postcard for Jollibee
@eater

Long Island City Restaurants Are Pissed About the Failed Amazon Deal - Eater NY

"Times critic Ligaya Mishan visits Jollibee’s new Manhattan location, and although she notes that certain dishes are only found in the Filipino chain’s Queens outpost, she does enjoy the staples on offer here. Of the fried chicken, called Chickenjoy, she writes: 'The sheath of skin is as craggy as a thunderhead, crannies and crunch multiplying.' The chicken itself is 'juicy,' and the spicy version is even better than the regular one, with a marinade and breading that contains notes of 'fragrant but not searing' chili." - Carla Vianna

https://ny.eater.com/2019/2/15/18225061/long-island-city-restaurant-owners-amazon-reaction-nyc
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Sunny Yeung

Google
Newly open Jollibee was something looking forward to! But the wait was one hour long and they messed up my order! Ordered limited edition Catseye wings and 2 sides. They only provided I side and no intensils. Please train your staff properly.parking is impossible in this area.

Connie Chan

Google
This Jollibee always hits, so crispy and moist every time! The adobo rice is 10/10! So many other Filipino delicacies on the street. It’s irresistible.

Dahlia Janet

Google
Went to Jollibee yesterday with two friends who were trying it for the first time. We all ordered the 4pc chicken tender meal, which was listed with tenders, fries, a drink, and a dessert pie. We were told there’d be a 15–20 minute wait which was no problem. When my friend got his food, the pie was missing. He asked the cashier, and she said the meal no longer comes with a pie, and if he wanted one, it’d be $2.99 extra. That was confusing, so I checked the Uber Eats menu for that location while we were still there and it still showed the dessert pie included, with a choice between peach mango or ube. We felt a bit misled. If the pies were sold out, just say that … don’t advertise one thing and serve another. I chose that meal because it looked like the best value, but if I’d known it didn’t include everything, I might’ve ordered something else. It’s a small thing but it left a bad impression even more so considering it was both of my friends’ first time.

alenaa zou

Google
They closed their online app orders for pickup because the store is already packed with customers. But instead of simply shutting down the app, wouldn’t it be better to find a way to manage the volume and still serve customers?

G

Google
Heard a lot about this chain restaurant, but never tried it because it's not nearby to me. I was in the vicinity and decided to check it out. Lucky I was able to find nearby parking. Restaurant was very clean, bright, and with an open feel even though majority of dining was in the middle. Very few fast food restaurants (within NYC) actually have a restroom for customers, and the one in here was very clean and spacious. Customer service was good and staff was informative about food items when inquired. Food was good, delicious, but pricey. The cost for the chicken tenders were a bit outrageous, especially for the size and amount. Did not receive the tender sauce with my order (noticed it was not in my order after I left the restaurant and the vicinity). The spicy chicken sandwich was delicious and filling, but needed a lot more of the spicy mayo on it because it almost had none. Chickenjoy (fried chicken) was delicious, flavorful, and juicy; glad I got a bucket of it. Would have like to try the spicy version of the fried chicken, but was not available for whatever reason. The peach mango pie was very delicious too.

michael broder

Google
So I had been hearing about this place for years and so I killed 2 birds by checking this out and American dream mall. The chicken was HOT 🥵 🔥 and fresh, and pretty good. The Mac and cheese not so much. The fries are surprisingly good. The soda machine kept running out of ice. Wish the biscuits were reasonably priced. I've been told the spaghetti is the bomb, but I guess next time.

ShaiKhai Kemp

Google
The family and I drove 3 hours, from Connecticut, to finally try this food. Definitely worth every mile!! Everything was delicious. My favorite item, besides the chicken, was the spaghetti 🍝😋. Please bring this establishment to Connecticut ASAP!!!

J P

Google
The spicy ones are lit!! Highly recommend for those who missed the Asian savory fried chicken
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Aaron Y.

Yelp
Great food and quick service Limited seating inside, more than likely do take aways Chicken joy is always delivering it's top quality. Other notable menu items like pancit palabok and spaghetti are also really good
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Shel L.

Yelp
How unfortunate and unreliable. I tried placing an order tonight and they canceled on me - when I called, they were open but the employee said they checked with their supervisor who instructed them that yes, they've turned off online orders tonight, and to check back in an hour to see if they'd turn it back on again, but that if it was still closed, to try again tomorrow. I don't know if they just lack employees, but turning off ordering and then turning off Google reviews as well so as not to have people report this is kinda sketchy.
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Gordon Y.

Yelp
For me, not many cravings hit as hard as fried chicken. Unfortunately, in NYC, I feel there is a lack of high quality restaurants serving this southern staple at a reasonable price. Hence, most normal people without an expense account tend to resort to fast food chains like Popeyes or KFC. Well, there is a better option that's been serving the Woodside neighborhood for nearly 15 years. Jolibee is a Filipino fried chicken chain situated in the heart of where their people live. Luckily, they serve everyone else too, so I love stopping here once in a while to get my fix. Tbh, I am not a sides person because nothing really blows me away at any of the chain restaurants. Same goes for Jolibee even though their sides are much more unique compared to competitors. Doesn't matter because I'm here for the chicken. Speaking of those delicious pieces of poultry goodness, their version is always consistent. The batter is not greasy like Popeyes or too thick like KFC. Instead, it's perfectly crispy with a thin coating of batter. As for the meat, it's juicy and flavorful every time. Not sure if they brine overnight, but that would be my guess as to why it's always so good. Is this the best fried chicken I ever had? Of course not. I can't compare it to my favorites such as Hattie B's in Nashville or Willie Mae's in New Orleans. However, when you need a quick fix and don't want to overpay for simple home cooking, then I feel like Jolibee is a very good option.
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William H.

Yelp
This location is the closest one to me from Eastchester, either this one in Queens or the one in NJ. At 4:35 on Thursday afternoon, which one would you choose? Driving here wasn't bad 1hr , GPS took me to the BQE Xpress, Going back GPS took me to the Hutch, home within 54 min. That's not bad for rush hrs. Before I left my house, I placed the order with their App, they have deal & rewards to redeem. Their texting service will keep you informed on your status . By the time I arrived I received a notification that by meal will be delayed, so I managed to order another meal in person , when my online order was ready , my other order was ready also, so killing 2 birds with one stone . The place wasn't crowed at all, they keep the place clean and cool . Thou can be alot of traffic going in and out. Plenty parking at the meters. My meals were fresh , everything done properly and correctly. Thank U Jollibee . They have deals advertised in the front that the app doesn't have. Til next time
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Cheryl L.

Yelp
Love love love jollibees! I always get it when I'm in the area. They have pretty long waiting times when order through the app so plan ahead. They have a yummy chicken sandwich, although I do wish they offered spicy chicken! I always get the gravy so I can dip my chicken in it. I would also highly recommend the adobo rice. Parking is a bit tough on weekends - bring a friend a have them wait in the car.
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Aagdolla G.

Yelp
Food is ok but I definitely found my fav sandwich and drink here. Fav sandwich is the aloha sandwich which has pineapple and that with whatever sauce it has is a good combo, the spicy sandwhich is ok (wish it was more spicy). My fav drink is the sweet coconut freeze (not quiet a Pina cola but sweet coconut vibe) then second is pineapple quencher. Mash potatoes has similar vibe to pop 's. I had some of my girl spaghetti' and was not a fan of the sauce, it's just me. It has like a sweet vibe to it instead of the typical tomato sauce in a pizza or pasta. Most of the time if you get multiple things the price add up so high idk why. Numbers and numbers add up I guess.
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Michelle S.

Yelp
Sorry not sorry , but since Jollibees have been popping up all over , I have to say this one is the worst . I came here on numerous occasions and food was just ok . My recent experience I had to wait about 30 min for food and when we showed recent the cashier said that order wasn't taken (it was but I guess he didn't see it ) what kind of customer service is that . When we got our food we were starving and annoyed and our food was kind of cold . For it being in the heart of little Manila they need to do better
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Andrew M.

Yelp
Finally had a chance to try out the Filipino fried chicken chain that is Jollibee. Was able to get a 10 piece bucket, 3 pies, 2 sides, and a chicken sandwich for under $40 (with an offer from their app) so I think it is right on par with other fried chicken chains. I guess we went on a busy time and they mentioned that the wait was going to be 30 mins and asked us if that was ok. They then handed us a buzzer to let us know when the food is ready which was convenient. There were a few tables for dine in but we were taking our order home. We just didnt like the idea of eating finger food and sharing a long bench table with strangers, though other people did not seem to mind. Honestly there isnt anything different with their fried chicken that puts them aboveother chains. It really comes down to personal preference. They do give you a side of gravy to dip the fried chicken in which is unique. Their peach mango pie was alright but I perfer the Ube pie. Their side of spaghetti is really what stands out and it is actually quite tasty. Would come back to try again but wouldnt go out of my way to get it.
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Emmer H.

Yelp
Nothing beats Jollibee's Chickenjoy!! it's simply the world's best fried chicken. No matter where I go, if there's a Jollibee nearby, it's always part of my itinerary. Their fried chicken is perfectly crispy, juicy inside, and paired with their signature gravy, it's just unbeatable. The spaghetti is sweet, cheesy, and so comforting and don't even get me started on the mango pies, absolutely mouth-watering! The taste brings comfort and happiness every time. The only downside is the size of the place, it tends to be a bit small, and it gets really packed. Sometimes it's hard to fully enjoy your meal with so many people standing around waiting for a table. But honestly, the food is so good that it's still worth it every single time. If you haven't tried Jollibee's Chickenjoy yet, you're seriously missing out!
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Abigail C.

Yelp
Absolutely terrible experience at this Jollibee location. I placed a pickup order with a scheduled time of 4:40 PM, yet when I arrived, my food wasn't even ready. What's the point of setting a pickup time if they don't follow it? After waiting longer than I should have, I finally got my order--only to realize when I got to my car that they didn't include utensils for the spaghetti. Seriously?! How am I supposed to eat it with my hands? On top of that, no ketchup for the fries, even though I specifically selected utensils in the order options. It's just basic attention to detail--especially for a fast food chain that specializes in meals that obviously need utensils. Super frustrating and disappointing. Do better, Jollibee.

Rosey C.

Yelp
When I first came inside this Jollibee out in Queens, I was more than amazed. Let just me say first I'm from the Bronx and the lack of Jollibee in the Bronx is unacceptable right now. But as I walked in the manager who I believe happens to be Patrick was welcoming and friendly. The chicken with gravy combo was so great that I don't think it would feel the same feeling for me if I try it with KFC or Popeyes chicken & gravy, respectively. More importantly, I love the atmosphere of the restaurant here. The vibes I get is mostly people wanted to have family time, young couples hanging out and non-locals wanted a new experience. Now back to Patrick, I love that he always checks on his customers and makes sure we enjoyed our meal. Omg, the pineapple quencher and the peach mango pie is a MUST. The Ube pie and the fries are both mediocre at best. But the Jolly Spaghetti and Adobo Rice are the biggest winners in my book.

R C.

Yelp
Ordered 12 pc chicken, 6 reg, 6 spicy....got 12 spicy... FAIL. Ordered two Ube pies ...got 1 Ube and 1 guava... FAIL. Disappointing as some of the family can't have spicy and we were excited to try the Ube.... it wasn't busy either as the lunch rush didn't hit yet, I was the only one at the register and app orders didn't seem to be piling up. Can't understand why a simple order was so wrong. The cashier was friendly though and entered the order correctly.
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Hawkin C.

Yelp
Haven't been to Jollibee in years, was in neighborhood so we stop in. They are known for their chicken and spaghetti. They have regular and spicy chicken sold as a meal or by the bucket. I ordered a spicy 25 pieces bucket, it comes with gravy. The chicken was nice and hot and with a crunchy crust and a nice spicy kick as you eating, also add some gravy it will help enhance chicken.
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Jeffrey L.

Yelp
My favorite fried chicken spot ! My go to one is in Elmhurst. They are always fast and efficient. The restaurant is clean and welcoming. I always get their family combos with pies and spaghetti. Price is affordable and chicken are good. I prefer going to them than kfc and Popeyes
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David H.

Yelp
I could already smell the fried chicken 3 blocks away on my way to pick up my order. Yep Jollibee is best known for its fried chicken which is known as "chickenjoy". It's a Philippines-based chain with 1500 restaurants worldwide, but only 71 in the US. Even in the NYC area there are only 4. So it is still up and coming. We first tried their spicy chicken sandwiches. I would say it's better than Chick-fil-A. What I like about them is the buttery buns and the fact that the batters are not very salty. They absolutely need to put more of that spicy sauce than a tiny dab of it though! We liked it so much that we went back the second day for their Anniversary Bucket. It's 12 pieces of joy for $25. There're 6 drumsticks and 6 packs over 2 buckets and came with 2 cups of gravy. The drumsticks were exceptionally juicy. The backs are OK, being mostly batters. Their mobile app, on the other hand, is a total fail. We tried ordering separately on our respective phones but none of us could get through the payment process. We gave up. It's a bit better after switching to online order using the web browser; still, our attempts kept getting rejected because the restaurant are so backed up that by the time we were ready to submit the order, the pick up time became invalid. We literally changed our pickup time from ASAP to 1:00, 1:30, etc when we first started using the app. By the time we finished ordering using the browser, the available pickup time became 3:00 and 3:30 our 2 orders! The next day when I tried again for the Anniversary Bucket, and the pickup option was removed for this location because it was totally swamped. We ended up ordering directly at the restaurant. Food was 5 out of 5, but the ordering process was a nightmarish 1 out of 5. Tip: There is a motion activated faucet right next to the fountain drinks. Very convenient to wash your greasy hands.
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Claudine R.

Yelp
Can never go wrong with jollibee... I just wish its closer to me. It was still busy for 9pm but the line quickly moved to place an order and waited about 10 minutes for a bucket of chicken, family pack burger steak and palabok. Workers were quick and efficient. The only downside is the pricing... it's ridiculously expensive. I can still remember how cheap it was 10 years ago, but oh well... inflation. Gotta pay up if you want your Filipino fast food fix!
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Connie D.

Yelp
I ordered online for pickup and by the time I got there, there was a worker handing out the orders when you show her your online receipt. There were about 2 people in front of me but she was really quick so I was out in about 2 minutes. Restaurant was also packed. We ordered 2 deals with chicken, sides, and some pies. Chicken was perfectly crispy and unlike fast food fried chicken chains, every piece was juicy and tender. Only thing is that the original chicken was quite bland. The ube pie is great for those who like subtly sweet dessert but my favorite was the peach mango pie. Even after hours of leaving the pies in the fridge, they are still very crispy
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Winnie L.

Yelp
PSA! Spicy Chicken is back ya'll! It's been literally months. Finally!! Get the palabok fiesta, large gravy, adobo rice and peach mango pie. All our usual picks and they never disappoint.
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Shawnna H.

Yelp
The spicy fried chicken sandwich and their angus burgers are so good! You have to wait a minute to get it as they prepare it fresh, however I never mind waiting on fresh food!
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Venessa M.

Yelp
One of the most popular fastfood chains in the Philippines, whose chicken (with gravy), palabok, and spaghetti are a staple of Filipino food. This particular (like all other locations) is busy. But the staff are able to assist customers with their orders as quickly as they can, as much as the demand allows them to. It's a small space, so you may either have to wait to get a seat (15-20 minutes) or just order your food to-go.
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John F.

Yelp
The best froed chicken I ever tasted. Very juicy. The staff was nice and friendly too
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Jimmy A.

Yelp
Great fried chicken, not greasy and it's so good. But be warned on the weekends, The lines are lost super long but it is worth the wait.
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Wen L.

Yelp
One of my fav fried chicken joints! The chicken is tender, skin is crispy but not overly oily or fattening and the gravy pairs perfectly. I'm usually not a mashed potato person but their mash is worth it, not so much the fries. I'm also a fan of their spaghetti, it's sweet and salty, more sweet, and I like to order it with extra sauce. My friends like the pies but I could pass on those, two must haves that doesn't disappoint is the bucket of fried chicken and large mash! Definitely a crowd pleaser for parties also :)
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Cora H.

Yelp
We've heard so much about Jollibee from friends and family but there is no Jollibee near where we live. Last weekend when we visited NY we hit the perfect timing: both the National Chicken Sandwich day and their 25th anniversary deals were in effect. So we had lunch there 2 days in a row. On the first day, we tried the spicy chicken sandwiches. Excellent! On the second day, we tried the 12 piece Chickenjoy bucket. The drumsticks were so hot and juicy, absolutely perfect. That was too much fried food in one setting, however. I would say 2 pieces at a time, lest it gets stodgy quick. Online order is nightmare. Pickup time always became invalid. It's probably better to wait in line at the restaurant.
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Linda T.

Yelp
I ordered the 6 piece (15.99), spaghetti (5.99), and tried the peach mango pie and the coconut pineapple pie for 3.29 each. The customer in front of me placed an order for just a peach mango pie. That's how you know that waiting in line in this busy restaurant is worth it! It might be Filipino fast food, but it is certainly tasty fried chicken. Pieces were huge. You get 3 thighs and 3 drumsticks. It was my boyfriend's first time trying Jollibee and the whole time he kept saying "we have to get this again". He really liked the spaghetti, which he finished in about 2 minutes.
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kristin c.

Yelp
We get their fried chicken when the family has a craving for them. No special deals advertised anymore. Got the 6-pc for $15.99. The breading is the best part-crispy and tasty (esp the spicy) - but without it, I usually skip the meat - to me, it looks like it's steamed/not cooked well, lacks flavor so need the gravy which helps with that. Finally tried the aloha yum burger. Was good but kind of pricey at $10, even with the 2 cheeseburger patties which were smaller than the bun, a piece of lettuce and a pineapple ring. The meat reminds me of the burger trucks in Manila, which I don't mind. We've had their spaghetti and palabok before which we usually liked. We don't prefer their Fries and mashed potatoes. Good thing rice is an option. Always checked for halo-halo or icey pandan or ube drinks like when they first opened but no more. Staff members are nice. There's usually a line for ordering and a bit of a wait for the buzzer to signal that your order is ready.
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Susana I.

Yelp
I haven't been to a Jollibee in over a decade but my boyfriend and I decided to come here for lunch and we had a great time. This location is in a prime location and it's was packed and busy, but service at the cash register was helpful. We ordered: * Jollibee Spaghetti ($5.99) * 6pc Chickenjoy Bucket Bundle, 3 spicy / 3 regular, gravy, Adobo Rice and Crispy Fries as our sides, with two pineapple juices ($21.80) * 2x 6 pc Snack Box of Peach Mango and Coconut Pineapple Pies ($16 32.00) The meal itself came out to $30.26 and the pies $34.84 in a separate order -- we wanted a little bit of everything. I love how spicy the chicken was, the exterior and the chicken itself was seasoned. The chicken is separated in the bucket and the spicy chicken was easy to identify with spicy flag toothpicks which is a nice attention to detail. Pineapple juice was good but tasted like from concentrate. Adobo rice paired well with the gravy and chicken. The spaghetti was as good as I remembered. It was sweet, had the classic hotdogs and processed cheese, it was great. The snack packs are a great value at $16 each and you can mix and match. Definitely try the coconut pineapple pie before it leaves, it's so good (it has a red line on the pie to identify the difference). I love the chunks of pineapple and coconut inside it. Overall had a great time, can't wait to come back.
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Shanshan F.

Yelp
Delicious pie and pineapple burger and pineapple drink. Their glass noodles are good too, spaghetti is a bit too sweet and soft.
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Kaylah T.

Yelp
It's Filipino fast food. Service and ambiance is like any other fast food joint. Since this place is one of the few locations in NYC, you will almost always find it crowded or busy. If you find parking nearby it will be somewhat of a miracle. I have braved all these undesirables to get their $6 a piece Peach Mango pies. I buy 5-10 at a time to freeze at home for a future snack. The tasty fried chicken is another reason to go. Eat it fresh. The generous servings of French fries is pretty nice too. Not the best but definitely takes the edge off the French Fries cravings. Thank goodness my yearnings for this place is only a few times a year.
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Jerry K.

Yelp
Really great fried chicken. And don't forget the Jolly spaghetti! Alot of people will argue if the chicken or the spaghetti is the best selling part of Jollibees, and to be honest you really should get both to complete the meal. Make sure to put gravy on the chicken(it comes as a default side with chicken buckets). It has also been commented that Jollibees chicken pieces are larger than most other fried chicken competitors. Whether it's the classic fried chicken, the sweet and hot dog topped jolly spaghetti, the amazing peach mango pie or the delicious and overlooked Aloha Yumbuger, everything in the menu is a hit. In the past the service was slow but this place seems to have gotten their act together. We ordered 2 family meals and was told there was a wait of 15 mins, but we were able to find seating in their dining area that includes wooden and plastic tables and overall waited less than 10 minutes for our large order to be completed, all the while pick up services like Uber eats, Grubhub and Seamless constantly picked up orders. There didn't seem to be time for the food to get cold as it was consistently coming out fresh.
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Allyson B.

Yelp
Stick to our Filipino roots ,nothing beats fried chicken and spaghetti! And their pineapple juice & peach mango pie, You can now dine in!
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G. D.

Yelp
30 minutes waiting for 2 pieces of fried chicken is ridiculous and they gave me the cold fries, I went and told the cashier and she didn't know what to do, finally someone gave me a bag of fries and I asked if they were hot. to which she replied (I DON'T KNOW, I CAN'T TOUCH YOUR FOOD) There is absolutely no management presence at this place, just a bunch of kids who know nothing about fast food service and hospitality.
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Nidia O.

Yelp
The chicken is really good. The pasta is delicious and the rice is also good. We enjoyed the food a lot.
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Farrah B.

Yelp
I've been to this location a few times and it's pretty good but you always have a super long wait. I think it's because they have online orders that they are completing at the same time as in person customers. Although I waited quite some time they got my food together and it was hot and fresh. I ordered the 2 piece chicken joy with mashed potatoes and pineapple drink. It's pretty much my favorite thing they have so it's a must. While I was waiting I took a survey and got a free coconut pineapple pie! It's a new limited flavor that they have alongside their peach mango pie. I hope one day something with ube flavor comes in the place.
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Cecilia T.

Yelp
We all wanted to see what the hype was all about so this past weekend, I decided to order through their website for pickup at 8:30 am. Guess we're having fried chicken, spaghetti, rice & pie for breakfast. They open at 8 am daily and my order was ready when I arrived. The chicken was juicy & moist on the inside and extra crispy on the outside with the exception that there was a hair in it. I opted for the 10 pc Chickenjoy Bucket, half & half- spicy and original so we could do a fair review. It tasted almost identical to Popeye's but Jollibee had a really good gravy for dipping on the side. The spicy version was the spiciest fried chicken we've ever had. This was not a good thing because we can handle spicy food but it was higher than our tolerance levels. Luckily, their were only 3 pieces. The gravy sauce on the side added an extra depth of flavor for the chicken. However, I wish I could say the same about the Adobo Rice. There was no flavor other than a heavy taste of garlic in each bite but mixing the gravy into it decreased the blandness. While tapling about bland food, you can also add their Chicken Tenders into this category. They tasted like your ordinary chicken tenders with no special characteristics whatsoever and again, came with more gravy for dipping of course. For all of us, the best tasting and most unique items were probably the Filipino style Spaghetti (with sliced hot dogs & ground beef) and the Peach Mango Pie. The spaghetti had a hint of sweetness, which shocked our normal taste buds when it came to spaghetti. I got it with extra sauce. Also, their Peach Mango Pie was refreshing and the sweetness helped clean our palate at the end of the meal. In conclusion, we would say the hype did not meet our expectations but do consider it a unique Filipino fast food spot if you're having a craving for fried chicken and spaghetti!
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Dorothea C.

Yelp
I been meaning to try this place for a while now. Between social media and friends recommending it's been a long time coming. The fried chicken is bustin as my youngest son would say lol. Very crunchy and crispy while the chicken was juicy. The fries were ok but the star of the show was the peach mango pie. Omg when I tell you that thang delicious!! Be careful cuz it will get all over you with one big bite lol. Def recommend trying this place and you can bet I'll be back for more!!
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Joss A.

Yelp
Food is always good but I called ahead bc my food was taking longer than usual but when I called ahead the lady on the phone was very rude. I didn't yell or anything I wasn't being rude I was just asking how it was going. She just straight up hung up the phone on me. Didn't ask for my information just straight up hung up the phone. And then I called again she acted like nothing happened. Then when I gave my info and then she just said it was just picked up. I get it if it's busy but she had such an unacceptable attitude. Especially when I didn't do anything to deserve that kind of treatment.
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Nicole B.

Yelp
I've been craving this since i first had it a couple of months back, at the time square location. For whatever reason, it did NOT taste the same. The chicken tenders had absolutely no flavor whatsoever. The gravy i used for dipping did little to add to the flavor. I was a bit surprised because i loved their chicken. They were out of chicken when i went and the wait time was upwards of 25 mins so i decided to take the tenders instead. Bad decision on my end. The pineapple juice and the rice were great. I also ordered a peach mango pie which was good too. The chicken tho, which is what i really really wanted was very disappointing. It was a huge miss. I'm not sure if it was this particular location, or if the tenders just lack flavor all together. But, after this visit, i think I'm okay on Jolibee. I expected so much more. I also brought a friend with me to try it out; and he was extremely disappointed and let down by the lack of flavor as well. The staff were okay, the restaurant was clean, and it wasn't busy. But all around experience was definitely lacking due to the lack of flavor the food had. The hype around this place must've died down, because it was not worth the trip from Brooklyn to queens for this. See pics below.
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Hazel Y.

Yelp
Never again will I order for my packed lunch from Jollibee as your crew didn't acknowledge my request for "sauce on the side" for the burger steaks I was planning to bring for packed lunches. I repeatedly asked the cashier to place it in and what I got was I was charge extra for additional burger steak sauce and still have sauce in the box. So now I can't bring sloppy "eco-friendly boxes" to work, will just eat this at home and I have to order my lunches at another place. I wasted $72 on sloppy lunch boxes from your incompetent crew not listening well to take orders on a no-crowd thursday morning. If there is an option for 0 stars I would.
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Lexie F.

Yelp
It was my second time having Jolibee yesterday! The first time I had it- it was good but I wasn't convinced as I had heard the hype about this spot so much. But, after having it again yesterday - I get it. The fried chicken here is really good, the batter / breading to chicken ratio is phenomenal. Sometimes I feel like KFC chicken can be slimey even-- Jolibee's chicken is nothing like that. It is really fantastic. The peach mango pie is also delicious and the pineapple juice is so good. The service is really quick and ordering in was faster than us ordering it on the phone. The staff members are nice and cordial. The store is relatively small but has enough places for eating. Just like any other fast food chain in terms of dining area. Pretty affordable too, cost my friend and I $17 each for the meal we split. Overall, would recommend checking out this iconic Filipino spot!
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Shayer S.

Yelp
First time trying Jollibee..and I loved it! Got the 6 piece spicy chicken bucket, the spicy chicken sandwich, peach mango pie, and the Ube pie! Everything was made hot and fresh and completely blew away our expectations! The spicy chicken sandwich ranks really high up in the chicken sandwich wars for me. Better than most chains. But the highlight was the chicken bucket. Nicely seasoned, juicy and flavorful. As always, I recommend spicy versions over plain/regular for actual taste and flavors. The peace mango pie was very tasty and I don't normally like fast food pies! The Ube pie was very unique and I'm glad I tried it. I probably will stick to the normal pies though. Ya'll need to open up in Austin, Texas ASAP!
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Jessica L.

Yelp
I had a coupon for a free chicken sandwich, so I dropped by to redeem it. There was no line and I was able to order right away. The staff was nice and I had my sandwich in my hands within 5 minutes. There is no indoor dining, so I had to find somewhere else to enjoy my lunch. This was my first time trying Jollibee, and it certainly did not disappoint. The sandwich had a tender, thick, crispy, flavorful piece of chicken along with some mayo. Just thinking about it makes me salivate a little. It was very satisfying and different from other chicken sandwiches I have had. It did not leave a greasy feeling in my mouth. Definitely would get it again as well as try other things that they make! I wish there were more locations around so that I could visit more often.
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Christine R.

Yelp
Went to Jollibee's last night and got the 10 piece spicy and regular chicken bucket with 3 sides - adobo rice, mash potato and fries. The spicy fried chicken was really tasty, regular was okay. We were excited to try the fries however it was pretty terrible. Most of the pieces were clumped together for some reason. We would go back for the spicy fried chicken, that's about it.
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Michelle C.

Yelp
I have been wanting to try this place for a while already and I finally decided to give it a try. I ordered ahead of time for pick up to avoid the wait time. When I placed the order, it said it would take 80 mins to prepare. When I arrived there an hour earlier than expected, my order was already sitting in the pick up area which made me wonder how long the food had been sitting there. Halfway down the block, I decided to check my order and realized that I was missing part of my order and some of the items were cold. I went back to the store and got my missing items and asked them to switch out the cold pasta for warm one. The actual food itself was ok. I ordered their mango peach pie which was delicious; it was fried and the filling was sweet. The pineapple quencher was also delicious. The fried chicken sandwich was also quite tasty, it has some kind of white sauce, pickles and chicken. The tenders were not that good, they were kind of chewy instead of crunchy which is not a desirable texture. The pasta with hot dog was also not good, it was not a good combination and the sauce wasn't my preference. Will most likely will only be returning for the mini pies and drinks.

Grace K.

Yelp
So I placed the order to Jollibee through DoorDash, Boy! I know they're busy but they didn't have to give my order to someone else WITHOUT CHECKING IF THEY GIVING IT TO THE PERSON????My order didn't come at all!!!! Bad service and they don't even pick up the phone!
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Thomas M.

Yelp
Last Sunday was my first full Jollibee experience. I waited 40 minutes for my food, the restaurant was short staffed and had peeler coming through the door every few minutes. Was it worth the wait? Yes the spicy chicken sandwich deluxe was tasty, the chicken was tender and crispy and spicy, the bun was soft, and the Russian style sauce held it all together. The main attraction for me was the pies. I hoped they had ube but it was replaced with banana langka (jackfruit) but I'm not a fan of jackfruit. Instead I got the peach mango pie, which was fried perfectly and filled with delicious liquidy peach mango filling. I also got the halo halo years ago and remembered that I did not like it and found Red ribbon's to be much better. Overall good, but would not wait 40 minutes again.
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Jamel O.

Yelp
When writing reviews I always try to avoid the low hanging fruit. But recently I realized as I was biting into a piece of Jollibee chicken tender, some people don't know this exists. And maybe some of those people might be my intrepid Google stalkers. So if you have no idea what Jollibee is because you have not seen much of the world and think that Popeyes and KFC are the only chicken options in New York you are in for a treat! Unlike many of these other places, the chicken tenders at this wonderful spot actually taste like someone is making them at home in oil. They are sizable crispy and delicious. The mango peach pie is amazing. I have no interest in a damn peach pie. Honestly I probably don't have any interest in a mango pie either. Both of these things kind of really aren't anything that I believe to be something I would seek out. I hate things like passion fruit. But this pie is pretty good. It is worth buying. There is a bunch of other food there but that part of the review is covered by the menu. I know there are some chicken places that are described as "slap somebody's mama good" but in this case I'd say this is "put someone's grandmama's hand to your forehead good."
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Nathaniel L.

Yelp
I don't think there's much of a difference between Jollibee and KFC/Popeyes, aside from the delicious pies. The mango peach AND ube are both delicious, with very different textures. I think the entrees are overpriced, but would be happy if it were located elsewhere. I think if you're in Jackson Heights already, you have a plethora of better options nearby, so why bother? Go strictly for the pies.
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george g.

Yelp
Don't ever go here , rude , bad and insensitive service . They need to brush up on their customer service ability . Will never return!