Jollibee

Experience: As a fellow Filipino, I totally understand the nostalgia! Jollibee is a taste of home, and finding it here in Tacoma is amazing. The atmosphere is pure Filipino fast food fun, exactly what you expect from Jollibee. Don't go in expecting a fancy Michelin-starred meal, but if you're looking for delicious, quick, and satisfying Filipino comfort food, Jollibee delivers! Food: I tried the spicy crispy chicken, and it absolutely hit the spot! It was perfectly crispy and flavorful, with just the right amount of spice. Jollibee offers classic Filipino favorites that bring back happy memories. I also had their fries which was crispy and hot. For drink, I had regular Sprite, if their machine was fully functional, I would have opted for Ice Tea. Service: The staff was incredibly friendly, even though they were clearly busy keeping up with the demand. It was great to see a Filipino crew working there, adding to the whole Jollibee experience. Cleanliness: The restaurant was busy, so it wasn't spotlessly clean, but it was clear the staff was doing their best to keep up. For a fast-food environment, it was acceptable. Overall: Jollibee is a fantastic spot for Filipinos looking for a taste of home and anyone curious to try delicious Filipino comfort food. The friendly staff, delicious food, and fun atmosphere make it a great choice for a casual and satisfying meal. Here's hoping they open one up in Oregon soon! I know I'll definitely be a regular visitor whenever I'm in the area.

Things that are better at Jollibee than any other chicken restaurant: The Mac and Cheese and The Gravy. We also had the adobo rice which had excellent flavour but was overcooked. The chicken here is hot, fresh and crispy and not salty...at all.. it could use a touch more though. It's a pretty standard low seasoned chicken with excellent crispy skin but all I could smell is the grease they fry it in and it did not taste good the next day. I struggle to see the value in bucket meals here with all the sides being so small. Would I eat here again, yes but I wouldn't go out of my way for it. The yum yum burger is also kind of unpleasant as it's very gooey and the cheese tastes like cheese wiz. The biscuit was also a flavourless powder ball. Excellent service though and they were very fast at getting out orders

3rd time experience for me. And no disrespect, but it's nothing special. The chicken is nice with a decent crunch and bite. But overall, it was rather bland until I added a little Franks to it. The service is solid even during rush hours. Again, they're ok, just nothing I'd go out of my way for. But I'll be back!🥊🥊🥊 *p.s. my personal experience

As a fried chicken aficionado, I make it a point to try local and chain chicken establishments wherever I travel. During a recent trip to Tacoma, WA, I visited Jollibee, a renowned chain from the Philippines, known for its "Chickenjoy" – a signature fried chicken that promises to be next-level crispy on the outside and juicy on the inside, thanks to a secret marinade. The ambiance at Jollibee in Tacoma is welcoming with vibrant decor and friendly staff. However, the long wait times can be a bit of a drawback for many. I stood among a crowd of people who have ordered and were waiting patiently at tables for their food. After I ordered my meal, I counted nine tables of people who were waiting for their orders. "Chickenjoy" is indeed crispy on the outside and juicy on the inside, as advertised. The hand-breading gives it a satisfying crunch, and the marinade adds a unique flavor profile. However, as someone who has tried various fried chicken chains, I found the taste quite similar to that of Church's Chicken (which is just down the road from this Jollibee location). My order came with a large vat of undersalted gravy, a nice container of mashed potatoes that were forgettable, and a couple of servicable biscuits. I will save one for my breakfast tomorrow. One of the significant factors in my evaluation is the price-to-value ratio. While Chickenjoy is delicious, the higher prices and extended wait times at Jollibee don't quite justify the experience, especially when I can get similar quality chicken at a lower price from other chains like Church's. In conclusion, Jollibee's Chickenjoy is tasty and worth trying, especially if you're curious about Filipino-style fried chicken. However, if you're looking for a quick and cost-effective fried chicken fix, I would recommend going to Church's or another less expensive place. I doubt that I will be revisiting Jollibee in the future.

The bad before the good. The burgers are garbage. Think of boiled hot dogs or a meatloaf sandwich without seasoning. The fries aren't the worst, but they're soggy. The pineapple drink had real pineapple juice in it, so it's not too bad, but pretty sugary. Now for the good. The chicken sandwich is probably the best of all the sandwiches in the chicken sandwich wars. Here's the reasoning. It's crossing over into non fast food restaurant territory with it's crunch and seasoning, jalapenos and sauce. The bun is perfectly sized to be a vessel for the massive chicken breast. It's not sloppy either like Popeye's sandwich. Now, I've tried almost all the chicken sandwich places. I will say without a doubt Popeye's tastes better and has that addictive fast food taste that keys you coming back. This sandwich is not that kind of sandwich and it's in it's just a step up in breading and quality by a little bit. The tracking for chicken sandwiches goes Jollibee, Popeye's, Chick-fil-A, then Carl's Jr. My ratings are based off the spicy sandwiches. Otherwise the line up changes of who's best. I'll save that for another review.

Loved the chicken legs, especially in the gravy. The Mac and cheese was wonderful! The mashed potatoes however were bland, the thighs were juicy but not as good as the legs and personally I did NOT like the ube pie, my wife did tho, so it's probably a matter of preference. The service was wonderful, and don't get me wrong, I will be back. But I think I will try some other things just to see how that goes.

I returned here a few weeks after the grand opening and now I know why it’s constantly busy with customers happily waiting in line. Jollibee’s chicken is fabulous! It’s moist, flavorful, and has a crunchy and flaky crust that other chicken brands do not have. Normally I add hot sauce to my fried chicken, but not with Jollibee. Adding any condiments would be an injustice! I strongly recommend trying the rice adobo and gravy. Your taste buds will thank you! The peach mango pie is also a winner. The dining area has a modern look, and the staff is courteous, polite, and refreshingly professional. Because of this, I didn’t mind waiting for my order at all. I’ll be returning for sure to try the spaghetti. But what I really look forward to trying is their spicy chicken and tenders. Unfortunately, it’s not available at the moment 😔. But I’m willing to wait 😃 ——Previous Review—— I'm going to provide an update with visual content that Jollibee is open for business starting this morning at 9am. It's their official opening day and from the looks of it, I think it's safe to say that they are quite popular and in high demand in this area. I will visit again later to place an order once the crowd settle. It'll be my first experience, so I'm excited and look forward to trying their food.

The chicken was up to its hype. Not sure about the biscuit thought. The adobo rice was okay. Needs more flavor. Got my go to pineapple juice and peach mango pie. It was good timing when we went there since there wasn’t too much people. Service was quick. Place was clean.

YES SPICY CHICKEN JOY IS BACK! Came here right after I went to the best Boba Shop in Tacoma, JODO TEA! I ordered online for pickup and was surprised that there was an all spicy option online. I thought this was too good to be true, but I selected it anyways. When I came in service was good. They asked for my order confirmation email when I came to pick up so make sure you have that out to save you some time! I haven't had Spicy Chicken Joy in soooo long so you know when I took that first bite it was out of this world. Regular Chicken Joy just doesn't hit the same this past year and I'm glad that I'm finally able to enjoy Jollibee's to its fullest potential. Chicken was juicy as always and I will definitely be coming back more often.

I tried to use the Jollibee company page for reviews but it wouldn't work, so I'm coming here. Stats: Tacoma Mall store, order 20257, date: 7/02/24 @ 7:40 p.m., just in case someone actually takes a look. Most important, the sandwich was fresh and tasty (but honestly, not any kind of flavor that was outstanding, just typical), until I got to the grit/sand that was in the lettuce. I got through most of the sandwich before that unpleasant situation occurred. I realize it's unlikely it will happen again, but I won't be able to get the thought out of my head for a while, if ever. Less important, but necessary to note, the cashier was so very unhappy at being there (his first initial is W) and do a job. He was thoroughly unpleasant and rude. It wasn't personal - I'm sure he was (and is) that way with everyone. I ignored his attitude, basically b/c it didn't matter much to me in that moment - I just wanted my sandwich and to go. I was pleasant - on purpose - seeing if he would respond. No snark, just treating him decently and appropriately. I probably won't go back, just because there wasn't enough of a reason in the first place - grit, rude young cashier - or not. I have no ill intent, but I can just go to Chick-fil-A for a nicer experience.

As a fried chicken aficionado, I make it a point to try local and chain chicken establishments wherever I travel. During a recent trip to Tacoma, WA, I visited Jollibee, a renowned chain from the Philippines, known for its "Chickenjoy" - a signature fried chicken that promises to be next-level crispy on the outside and juicy on the inside, thanks to a secret marinade. The ambiance at Jollibee in Tacoma is welcoming with vibrant decor and friendly staff. However, the long wait times can be a bit of a drawback for many. I stood among a crowd of people who have ordered and were waiting patiently at tables for their food. After I ordered my meal, I counted nine tables of people who were waiting for their orders. "Chickenjoy" is indeed crispy on the outside and juicy on the inside, as advertised. The hand-breading gives it a satisfying crunch, and the marinade adds a unique flavor profile. However, as someone who has tried various fried chicken chains, I found the taste quite similar to that of Church's Chicken (which is just down the road from this Jollibee location). My order came with a large vat of undersalted gravy, a nice container of mashed potatoes that were forgettable, and a couple of servicable biscuits. I will save one for my breakfast tomorrow. One of the significant factors in my evaluation is the price-to-value ratio. While Chickenjoy is delicious, the higher prices and extended wait times at Jollibee don't quite justify the experience, especially when I can get similar quality chicken at a lower price from other chains like Church's. In conclusion, Jollibee's Chickenjoy is tasty and worth trying, especially if you're curious about Filipino-style fried chicken. However, if you're looking for a quick and cost-effective fried chicken fix, I would recommend going to Church's or another less expensive place. I doubt that I will be revisiting Jollibee in the future.

I stopped by to try the Spicy Chicken Deluxe sandwich. The bun is soft with lettuce and tomato plus their spicy mayo. The patty is fried chicken super tender on the inside and crispy on the outside. It had slices of jalapeño too which was a nice surprise While the sandwich was good it was not spicy as advertised. It would have been best if they added the spice rub to the batter rather than sprinkle it on top of the finished product. Perhaps also add some ground black pepper to the spice rub for an extra kick. It is definitely filling and worth a try. Perhaps they altered the original menu to appeal to a wider audience. Worth a try but byo hot sauce if you desire a spicy kick!

I love a good Jollibee and I'm so excited to have one closer to my dad's place. My sister and I got two buckets of 12 piece which was pretty okay. I'm used to the skin being crunch and amazing but for some reason, it wasn't that crunchy this time around. The large size mashed potatoes was the one that got me so confused. It looked like a regular size but it was indeed the large size. I spent $81 on this meal, and I shouldn't have. I'm still gonna eat here though because Filipinos love Jollibee.

Loved the chicken legs, especially in the gravy. The Mac and cheese was wonderful! The mashed potatoes however were bland, the thighs were juicy but not as good as the legs and personally I did NOT like the ube pie, my wife did tho, so it's probably a matter of preference. The service was wonderful, and don't get me wrong, I will be back. But I think I will try some other things just to see how that goes.

Spicy chicken Joy is the only thing you have to get! Unfortunately they 86'd the Halo Halo dessert that Anthony Bourdain himself enjoyed here. Peach mango pie was aight, at least it's fried and not baked like McD's

Steve and I went at last to the very popular Jollibee. To tell you the truth we have tried to go here once or twice on the weekends and sometimes the line is out the door. If you have multiple errands to do on a Saturday or Sunday it may not be wise to come here due to time crunch issues. So we went here on a weekday and the wait was still lengthy. No line out the door though. We got our food order placed quickly but the time for the food to be ready was a while. Some say... meaning other reviewers said that it's something that pertains to this location and not all of them but I can't compare since I've never been to this restaurant chain before. Once the wait was over the gravy from Steve's meal was missing but he didn't want to try and get it. Truly the shining star here is their chicken. It's delicious and wonderful to eat. Steve got a leg and thigh and it was tender, juicy and battered to perfection. I had a Spicy Chicken sandwich and that wasn't bad but Steve's chicken definitely won out. I had the Adobo Rice on the side and it was OK. I have a Filipino friend who is a great cook and makes wonderful Adobo but this one wasn't anywhere near that caliber. There is Filipino style spaghetti here too and tends to be sweeter than the Italian version but prior to going we heard from yet another Filipino friend that they made it way too sweet so we didn't try any of that. So I'd definitely plan to go on a weekday but either way whether it's a weekend or not be prepared to bring your patience.

I'm so happy there's a jollibee closer to where I live. Compared to the Tukwila one, this location has lesser people and the line is shorter. Everything is newer. The main reason why I gave a three star, I would actually give lower for customer service. But the food brought it back up. The cashier named Anela, she had a huge attitude problem. She was lowkey throwing attitude towards us like had no patience, which is understandable since it's a Sunday filled with people. But she suddenly yelled "Close the door!!" multiple times at a guy who kept the door opened because he was in line. The guy couldn't hear her because it's kinda far distance. I had a hard time to hear her even when I was right in front of her when we ordered. Then she started being amped up, and cursing at the guy "are you effing deaf?" And the coworker had to hold her down and calm her down. Her attitude was horrible. I totally understand she might have a bad day or something, but there was no professionalism and literally no one was being mean to her. That guy definitely did not deserve to be cursed at. Anyways, the spicy chicken was sold out quickly, so I had to stick with normal ones. The food was amazing as always. I am glad I got the spaghetti and adobo, so I can save some for dinner. My husband loved his spicy chicken sandwich. They also sold out the pineapple juice. So it's better to go during the day or weekday. There were many empty seats, and it's pretty clean. I love all the decors and wondered where can I buy those wall art.

Well we came in on a Sunday after a movie. 3pm very busy. No Spicy chicken right now... bummer. So we are trying the 6 pc chicken bucket with Adobo rice, mashed potato and gravy with one Peach Mango pie. It's really busy in here today. Looking forward to some good eats!! Omg they did not disappoint except for no spicey. Will be back for that soon!! Be careful on the pies when u take too big of bite...(hubby) it will ooze out filling. But very delish!!

If I could give this place a 0 out of 5 stars I would. Okay lets get into it... First.... Customer service is just okay. Nothing specular but nothing to really complain about. The cashier told my sister and I if we pay $5.00 extra both of our sides would be upgraded from a small to a large. When we received our order our mac and cheese was not upgraded to a large. When we asked an employed why, the employed mentioned that they only offered mac and cheese as a small and not a large. After arguing with the employee for 10 minutes and asking to speak to the manager the manager finally gave us an extra mac and cheese. He gave us an extra mac and cheese to make up for miscommunication by the cashier. The food was only okay. It was not as good as KFC or even Popeye's. For the money you spend, you do not get enough food. The ambiance of the restaurant is cute, fun and clean.

I always avoid going to the one in south center cause of how busy they are but I was actually in Tacoma and was super excited that they recently opened one here I arrived about 30 mins till closing and placed a Togo order and I was a bit bum that they didn't have any spicy chicken left when I arrived but still excited The restaurant itself wasn't too busy and they were pretty quick in packing our order and everything was fresh and hot I ordered the spicy chicken sandwich and the 10 price bucket deal with fries as sides - the fries weren't super fresh but still good and everything else was amazing considering it took me 25 mins to drive home with the food Overall - super excited that there's another location and another reason for me to head down to Tacoma more often

Service was great, the store was not very clean. Some of the workers looked pissed as hell. The gravy was very off. It tasted super sour, and soapy?

I was very impressed by this Jollibee location when I went. We went on a Saturday at around 3-4pm, anticipating that we would be waiting for at least an hour as it was the second weekend. There was a line but it went by pretty fast. We were able to order in line (but half of the line would order inside) and then pay inside. They seem to have their system down very efficiently as we were able to get our order in 10-ish minutes after paying. It definitely seems more like controlled chaos at this location vs. just chaos at the Southcenter one, which made it less overwhelming. Food as always was delicious. Jollibee is my favorite fast food fried chicken and the spaghetti is always so good. It is missing quite a few things from their menu (including the spicy version of their fried chicken), but unsure if those things will be added to the menu at a later time.

As soon as I took the first bite of chicken I remembered why I haven't been to a Jollibeecin a long, long time. It has a weird taste. The spaghetti sauce is a weird sweetness with off tasting little wieners. The mashed potatoes were fine except there was a big chunk of rotten potato in the middle, biscuit was dry and there was nothing to put on it, The only saving grace of the whole meal was the pineapple quencher, which was actually really good. Might be back to grab a pineapple drink, but that would be it. And it's not cheap. It was $19!

So glad they opened this location so I don't have to go all the way up to Tukwila to get my Jolilibee fix. It's the same delicious chicken, but in a really cutely designed dining room. There are a few booths, but it's mostly tables. We came near the night and the place was kinda messy, but I blame the customers more than staff for that. They're just trying to make it to the end of their shift. The jolibees I'm used to in the LA and San Francisco areas have palabok, so I was disappointed this place doesn't have it too, but I only took one star off for that.

There was nothing Jolly about the experience. Not exactly the friendliest of staff. I ordered two meals: A two piece with a side of mac. The Mac is a $1.50 up charge. I wanted to sample the pineapple refresher drink prior to purchase. No samples allowed. You must buy the drink to try the drink. Not how I roll at all. Needless to say, I did not order the drinks. Funny thing, someone else came in and wanted a sample of the drink as they had just made a purchase as well. He stormed off and exclaimed that he'll never spend his money here again! So... once they gave us the food they told us to "have a jolly day", in the most unjolliest of tones. Now... the taste: The flavor of the chicken was good. But... I don't do well with wet, light skinned, fried chicken. I prefer my chicken fried hard. Not sure if that's an option. The $1.50 up-charged mac not good. Very dry and not creamy. Matter of fact, I accidentally dropped the open container of mac on the floor and nothing spilled out of the container. So, you tell me if it was creamy Mac. I likely won't be going back. Glad I at least tried it once.

First time trying Jollibee and it was so good! We agreed the chicken is so much better than many other fried chicken fast food. It's moist and has the best crunch. We also loved the pies and pineapple quencher. People complain because the service is slow, but they literally just opened and it's always packed. Don't blame the employees because you don't have enough patience. We'll definitely be back!

I've heard and seen a good amount of hype around Jollibee for quite some time now. A number of YouTube food reviewers and food blogs have talked this place up quite a bit; so I figured on my next work trip up to Tacoma, I'd stop by. I ultimately ended up regretting my decision! I ordered a 3 piece fried chicken meal which included 2 sides. I even decided to splurge and go for the "Premium" side of Mac n cheese. My total came out to just under $16. The fried chicken was extremely hot and rather crispy, which was the one okay part of the meal. Unfortunately, there wasn't much meat underneath all of the fluffed up breading on the chicken. The mashed potato portion was about the size of a decent ice cream scoop with a small amount of gravy, and the Mac n cheese was form fitted to the cup. I was able to "scoop" into it with my plastic spoon, and retrieve each bite like I was digging into a very thick version of a Caramel custard, i.e. Flan. The combo included a side of gravy, which I suppose was a plus considering the meal was almost $14 without the "Premium" Mac n cheese. All in all, I was rather disappointed with the unimpressive quality of the meal. I don't think I'll return, but at least now I know! *2 stars for the food being edible and served at an acceptable temperature

I anticipated the opening of Jollibees here in Tacoma only to be extremely dissapppinted. I've been waiting for spicy chicken and have just been told repeatedly that it's a supply chain issue. Finally; after calling a multitude of times, I was told this location will NEVER get spicy chicken. So I've been waiting for nothing. The original chicken is nothing compared to the spicy version. Definitely will never be back to this location.

I was so excited that Jollibee opened a location in Tacoma. Literally 2 min from my work. Sadly, they don't have the spicy fried chicken even though it's on the menu. And the space is so tiny, I felt a little claustrophobic. Such limited seating space so we didn't wanna bother waiting around for a spot. So we took it to go and walked ti the food court. The food is good but I prob won't return until they have the spicy version. It really is a deal breaker for me.

This location is a hot mess, but they got my order 100% correct, so I can't complain too much. Many in front of me were not so lucky.

I've been hearing about this place for years. I finally tried it today with my wife. It's only about three minutes from my house. It was jam packed but they were getting orders in and out with no issue. Everyone was also very friendly. Everything was absolutely delicious. My chicken was freshly fried and hot. I had two biscuits, Mac and cheese, and mash as sides... delicious. We tried the pineapple juice, again, YUM! I I have already added it to my lunch week to try the chicken sandwiches and whatever else is left on their menu. I'm sad I waited so long.

We came on a Friday night during dinner time and was pleasantly surprised at how fast the service was compared to other Jolibee's we've been to. There isn't a lot of seating inside so I'd recommend taking your food to go - it's fried chicken! The crispiness will hold up, trust me! You can order your food ahead of time using the online app and pick it up on the shelves to the left of the ordering counter which would be the way to go. They only opened a few weeks ago and they were not offering 100% of their menu (ie: adobo rice and of all things, soda fountain drinks). We ordered a combo meal consisting of a 6 piece bucket, family sized spaghetti and 3 pies (which you can mix and match) for our family of 4 and we were all satisfied. It's the same trusty Jolibee's that I've had in Hawaii and in Renton. I don't think the word has spread that they're open yet...

I was so excited to find out that they were opening a second location in Washington. We came in around lunchtime, and the line seems long but it's mostly because of the way the store is set up. The store is super small and there is only room for about three people to stand in line before they have to start standing outside. Since it is a franchise, they can choose their own pricing and it is not consistent with the pricing you can get at the tukwila location. I was shocked to find out that there was no grand opening specials and no bundles similar to the other location. They do offer some bundles, including a bucket of chicken and a family size spaghetti with pies and another one that I can't quite remember. Overall, the chicken taste pretty fresh. The the seating area is pretty crammed and they have a few large tables and a few tables that's it two people. We ended up ordering and having to sit with this other lady, but it still was crammed so we decided to take it to go. I recommend only getting chicken if you plan to take it to go or going at a less busy time so that you can have seating. The restaurant is clean, as to be expected for being brand new, but their system, and the way things are running need a little bit of tweaking.

Went there today for the first time, and it was crowded. There isn't a lot of seating space either..as for the food, I ordered a chicken sandwich meal and my friend got a 2-piece meal. While the sandwich tasted good enough, the meat was barely warm. Likewise the fries, which should have been hot considering all the fries they were selling. And who likes cold fries? My friend's chicken was hot however (he gave me a piece), and while it was good enough, it's not going to win me over from KFC. I'm getting "ordinary chicken joint" vibes from here, just very average. Maybe my opinion will change in the future? I think they are still trying to get their footing in this brand-new store, so I'll try them again sometime later. For now, just "meh".

Finally, another Jollibee location in Washington! The grand opening was yesterday. Surprisingly, when my sister and I showed up around late afternoon, between 3-4PM, the line wasn't ridiculously long like we had expected. It was still long, but it was moving pretty quickly given it was opening day. It was very organized, and things seemed really smooth. There was security standing at the end of the line passing out a flyer, an employee with an iPad in line helping people place orders if they were ready to do it then, or wait until they got inside, AND you could even order online and pick-up the order. My sister and I tried to order online when we saw the line, but it seemed like things were not available, but when we ordered in person everything was available. So, it might have been a glitch. Jollibee's food always HITS. I can't wait to frequent this location since it is closer than the Southcenter one.

Pogi ate here. When you are handsome guy, you need eat po looks. Salamet Komo sa ka na! Good junk food served here. Right next to L&L Barbecue

Filipino fried chicken joint now in Tacoma Mall. Lines crazy but then again its opening day. Order online to avoid the wait. Unclear is this will be palatable to the non Filipino tastebuds. Spaghetti is unique on the sweet side and chicken is dark meat only. Their peach mango pie is scrumptious

They were out of a lot of menu items. Chicken wasn't trimmed of excess fat (gross). Peach mango pies were good but not good enough to save this rating.

Holy mother of god it took fucking forreverrr for me to get my mobile order. Definately pay via cashier if you need your food immediately. The mobile order's a fuckin joke! Taste review: I would challenge this fried chicken with Safeway fried chicken with a panel of foodie judges. This Filippino chicken is HIGHLY OVERRATED! If you want gravy so bad go buy you some McCormick Brown Gravy bottle and diy. I won't be coming back this place is chicken version of Gold Corral; overrated.

Is okay for me is wasn't excited how I saw in the social media. My daughter love it so much.

Was eating here once in a while. Then today, while waiting for my order, I saw one of their staff handle food without washing their hands and wearing gloves. Grossed me out. Got a refund and will never be coming back to this location. I informed one of the managers, the excuse was "that person is still in training". I don't know there was anything done after that. There's no good excuse for handling food without washing your hands and not wearing gloves, when in food service.

They need to improve their insect management cuz it's in every food they hand out to customers

We waited a bit to come so it would not be so crowded but we're excited to try this place out! I had the chicken sandwich with lettuce and tomato and my husband had the two piece meal with a side. His also came with a biscuit and he chose Mac and cheese for his side. My sandwich was very juicy and perfectly cooked!! I am glad I asked for the sauce they use on the side because I did not end up liking it. The fires were crisp and the bite of Mac I stole from my husband was nice and cheesy. My mom and dad had burgers and had only good things to say. Will absolutely be back!

This is my second time trying Jollibee. Ordering online was easy and quick, I was in and out of that place quickly. It kind of sucks they don't offer the spicy option for the chicken buckets but the original is fine but some of the chicken had a weird texture., like chicken that's been injected with saline a little too much. Overall I liked this place, glad I don't have to drive to Tukwila for some crispy chicken anymore.

Food is not worth the hype - chicken had no seasoning. Gravy tasted off, the sides would only feed one person even though it's part of a "family pack", the spaghetti is sweet - ketchup adjacent and the mango pies are oily.

Food Chicken is always great Peach mango pie same Burgers so so because not same taste the one they sell from Philippines . Service I guess will improve later on . Since newly open , always packed long lines.. the crew are overwhelmed. Ambiance 5 star

Fix yourself Jollibee! No spicy chicken, fiesta noodles, breakfast items, burger steak or ube pie at this location. This location is how someone who never visited an actual Jollibee would envision it by saying lets take all the strange items that non-filipinos wouldn't order off the menu. Rebrand this location Jollibee Express (no parking) and it would be an accurate description of the location. 1) Chicken was Jollibee chicken... average (give us Spicy or give us death!) 2) Peach Mango Pie .... good (its fried sugar of course its still gonna be good) 3) Spaghetti .... makes you feel dirty .... yes I liked the cans of Chef Boyardee as a kid so eating this makes me feel young again.

To start, the first chicken sandwich was ordered as a deluxe, but ended up coming with zero toppings, so we got that remade no problem. As we were eating the one of the other two chicken sandwiches we ordered, we looked down only to realize it was RAW. As precaution we decided to check the other sandwich and it was just as raw as the last. Luckily we got a full refund but regardless we will not be eating at this location again.

Service was not OK i have never met a disrespectful cashier/order taker in my life (ANGELINA L.) Food is always great because its jollibee but this person does not belong in front service because of how rude she is.

The chicken, gravy, mash potatoes, adobo rice, peach mango pie is delicious. Located on the outside of the mall for convenience.

My co-workers treated me to a fried chicken lunch during an assignment in So Cal a few months ago. I hadn't heard of the place but enjoyed the chicken. I'm not one for hotdogs so the spaghetti with hotdogs definitely wasn't for me. I didn't know we had them in WA. Going to have to drop in soon.

They stop selling Spicy chicken??? so they only sell regular crunchy chicken.. that seems a bad business decision, to have people expect to order spicy chicken and find out they stop selling it. I have them as a 4 star top chicken spot until they dropped spicy game changer..

The worst Jollibee branch in the Northwest region. A very very slow service, always out of everything they have on the menu board. Takes over 30 to 1 hour wait from paying to receiving what you ordered and thats just ordering Chicken Sandwich and 10 pieces of Chicken Joy. Do yourself a favor and drive about 30 minutes more to south center mall instead.

The service was accessible and methodical considering that they were busy. The food was also okay, it lacked an outstanding service flavor, but was good.

Had to give this place a try since we have our own Youtube channel and because the people that we follow on Youtube have reviewed it and loved it. They are brand new to Washington state and located in the Tacoma Mall complex. I was curious to see if the chicken would differ from other places like KFC or Ezelle's or Chik fil a. The chicken was really tasty and on par with other places but I can't say they stand out above the rest. I did try their spaghetti and the meat sauce is sweet. I'm still not sure if I like it or not but then again, I don't care much for pasta in the first place so maybe I'm not the right person to critique it. I did really enjoy their pineapple drink. That was the best part of the whole meal but what blew me away was the prices. The footprint of this location is very small and seating is limited so keep that in mind but for what you get, the value is still present at Jollibee. I'm not a big fan of eating at fast food restaurants but if I find the need, Jollibee is on the top of my list. Cheers!

We were very excited to find out about this second location!! But sadly we were a bit disappointed there was no palabok, adobo rice, or the mango-pineapple juice everyone at the Tukwila location was raving about. The spaghetti also looked like it was just thrown in a box that was too big. However, the chicken was extra large and fresh which was nice. Hopefully next time they will have the palabok at least!! Also, be prepared to stand in the cold outside. The line to order is very close to the door and they did not consider that when creating this location.

So fun to finally try this place. The crowds had become smaller and I enjoyed a chicken sandwich, spaghetti, and peach mango dessert. The desserts were essentially like the pies at McDonald's but the filling was AMAZING! I'll definitely be back

You can't be Jollibee if you don't have Palabok bruhhhhhh!!!!! Please add that to your menu. =)