Paul W.
Yelp
Staff: AMAZING
Product: AMAZING
COVID Operating Procedures: DANGEROUS AND COUNTERINTUITIVE
First things first. When you arrive on site, the door is closed, and the first thing each and every customer did when I arrived was OPEN THE DOOR.
Second: Once the door is open, the customer has to maintain close distance to the employee (putting both in danger) because the door does not stay open by itself.
Third: They're using a baby monitor to ATTEMPT to talk with their customers (which epically fails). This ends up with both customer and employee leaning in to one another to place and take an order. (insert smh emoji here)
Lastly: They're unable to enforce that customers wear masks because they choose to keep the customers outdoors (Dallas county orders state "People also must wear masks in outdoor public spaces when they can't keep six feet apart from others."). This encourages customers that aren't within 6ft of others not to wear a mask. All while touching the door, propping it open with their body, and leaning in to the at-risk employees to place an order.
Juiceland: Don't take my word for it. Ask your staff. Bring this review up to them, and ask them what you could be doing better. I'm sure they will echo my concerns. Your COVID policies are supposed to keep everyone safe, but unfortunately they're very counterproductive.
Maybe opening the interior (which would allow you to require masks - like most well established restaurants - think Chipotle, Starbucks...) and implementing better, more intuitive, and health-conscious policies would both improve your bottom line, and everyone's safety.