Dr J.
Google
Accidently ordered from 252 7th Av Just Salad instead of 461 Dean St Barclays Center one. Was my mistake so I didn't mind walking up instead. There's no comparison between this Just Salad and the other. Customer service at 252 7th Av is trash. Been to Barlcays Just Salad over 10 times no issues, 1st time going to this one, bad experience. I walk in, staff don't ask a thing. I ask the guy (Tall Darkskin guy, maybe with braids) if my Pick up is ready by Name, he says"'It's coming in a minute" Mind you, I ordered 35 mins prior and he didn't check where my order was, his automatic response was it's coming. Next cusotmer comes in, repeats the same thing. So me and that 2nd customer notice that there's a pick up area and there's 2 orders there, so the customer checks 1 and it's his, so I check the other, it's mines. This was about 10 or so Minutes after waiting. Additionally, this Salad was for someone else and I didn't even tell them I got it from a different Just salad and they asked me why it was so dry and "Blah" as she stated, it's the same Salad order she's been getting for the past 2 years from Barclay's just salad, so even food quality not the same I guess.
While waiting those 10 mins, 1 other employee came out the bathroom I believe, Short Hispanic male, went behind counter, washed hands but didn't ask 3 of us (1 additional customer arrived) what we were waiting for, and then another employee, seems to be a Hispanic female comes from the back, does something by the salad greens for 3 mins, also doesn't contact us or say anything besides a joke of some kind to the co-workers they chuckle and that was that. Some employees and some businesses simply understand Customer service, and some don't. Wouldn't go back to this one ever again. This happened Saturday Feb 14th. I accidently went into the 461 Dean S Just salad, encountered 2 new workers and both were real nice and told where the other location was.