Kaitenzushi Nemuro Hanamaru KITTE Marunouchi

Got here around 12:30pm on a weekday afternoon and there were already 55 groups ahead of us!!! We took a number and started to wait. The number they give you has a QR code that you can scan with your phone and see when your turn is coming up. Very helpful! We looked around the shopping mall and sat down in a cafe to wait for our turn. It went much quicker than expected. About 75 minutes later it was our turn and we were about to get into the restaurant. If you are more than 15 minutes late then they assume you have cancelled your place in line. We were seated at a booth, which was very comfortable and spacious. There are very few varieties available on the conveyor belt. Much of the sushi is ordered using the menu and order form found at the table. You have to write down the plate number, quantity, and whether or not you want wasabi. Make sure to decide quickly and give the staff your order because it sometimes takes a while. The sushi was extremely delicious and very fresh! Also the price is very reasonable for what you are getting. We ordered mostly just the expensive plates and our bill was less than ¥8,000. The taste and quantity was much better than a lot of upscale sushi restaurants.

They have English menu & you can order from a sheet written with the dish number & the servings you wanna order. Also can choose to include wasabi in your sushi or not on the sheet. So no need to worry the communicating difficulties😆 They don't do reservations, so definitely come in advanced as the queue gets quite long. We took the ticket then head to shopping in Tokyo station & came back after 1.5hrs then waited around 15mins to be seated. They also served dishes that weren't on the menu & they will bring around different tables to ask if you would like a plate. If you asked me if it's worth to come again, I would say I would prefer elsewhere rather waiting for 2 hours for sushi. Food was great but just wait time took too much time.

Food: 4.4 l Service: 3.9 l Ambience: 4.3 lValue: 3.9 Will I go back? Yes. We had to wait around 1 hour to be seated and I’m not sure if it was worth the wait. The sushi was good and service was okay.

Great sushi, the fish tasted fresh and sliced thick. Between my partner and I, we spent a total of ~$50. Staff was friendly. Only downfall is the LONG wait time. We came on a Monday and checked in at 3:46pm but didn’t get seated until closer to 7:30pm. We spent a majority of the time shopping as we wait but there’s only so much shopping you can do. We ended up just sitting around the last hour as we waited. Again, great sushi but I don’t think it was worth the wait.

The sushi was fresh and delicious. Most of the food items need to order on a paper as they do not appear on conveyor belt. Recommend to take picture of their menu before going in to seat. Queue system involves pressing their iPad for a queue number. Estimated 1h 30 min waiting time.

went to 4 different rotating sushi, this was by far the best. good price, lots of variety, clean, fresh, fast service. note that due to its popularity, you have to come early or at an off-peak time to reduce waiting. came at 11:00 on saturday and there was already a line wrapped around the other side of the mall, so didn’t get seated until 14:00

We simply had the best time here. Great quolity sushi. We were lucky not to have any wait. The food was so good. Prices are very reasnable as long as you do not touch the expensive plates.

The only conveyor belt sushi place I tried in Japan after seeing some foodie post on social media. Got in after a 1.5–hour wait during dinner time. Flavour’s not bad, should be a good price performance if you want to have loads of sushi. I really loved the aburi salmon ones even though they were tad oily.