Shani S.
Yelp
We arrived at Kan Sushi around 1:30 on a weekday. There was a short wait (cool, expected), but while standing there, I should've paid more attention to the swirling chaos happening in the tiny front area. It was giving "we just opened five minutes ago and lost our whole staff, and we have no clue what we are doing here" energy.
After 15 minutes, we're seated and handed a form to fill out--with "levels" of menus. We wisely chose to stay at Level 1 (aka: baller on a budget), because we like to sample before spending upper-level cash. Spoiler: thank goodness we did.
We ordered a solid variety:
Edamame (easy win, right?) - Safe. You'd have to try hard to mess this up.
Truffle fries - Cold. Sad. Possibly an ancient artifact. Hard pass.
Deep fried squid - Genuinely awful. Tasted like it had been cooked in 1997 and reheated for our visit.
Korean chicken wings - we thought they had forgotten these, but they arrived at the very end, like a dramatic plot twist... written badly. No awards here.
Tiger Roll, Dragon Roll, Bonnie & Clyde, Salmon Skin, Bacon Pork Belly, Beef Bulgogi - Let's just say... HEB sushi tastes better, and I don't even like HEB sushi. That's how uninspired these were.
Salmon, albacore, and tuna sushi - this was all "ok"
On the service side, things got even more surreal. We were halfway through our food before water even made an appearance. No one offered us drinks, asked if we wanted anything else - it was weird. Waters went empty and stayed empty. The food came out in random waves--some dishes we didn't even order (???), some came twice, and most were lukewarm at best. Our server was a mess and just completely missed the mark on the entire "service" aspect.
Eventually, I just stood up, walked over to our server not he other side of the restaurant, and said, "We're done. Please cancel anything else heading our way." I've never done that at a restaurant before. It felt like I was breaking up with a toxic situationship.
My final recommendation? Kan, baby, I want to see you win, but please get a new system. Train your staff. Organize your flow. And for the love of all things raw and rolled, serve food that didn't spend time in the microwave first.
Would I go back? No.