Karma Sushi Bar Grill

The service here was very good. The workers were nice, professional, and the food came quickly. The fish here is great, but the rice is not sticky or sushi rice so the rolls and nigiri were falling apart. They have changed their 12 pc nigiri combo, you no longer get 12 types of fish, but 6 types, which was disappointing. The fried rice had good flavor but the rice was overcooked and mushy. Could have been an off night with the rice, but the flavors were good and fish was fresh. The best thing I had was the Surf and Turf roll. That wagyu beef tartar is amazing.

We stopped by Karma Sushi Bar Grill and ordered the Volcano Roll the Vegas Roll and some edamame to start. Everything was fresh and flavorful but the highlight of the night was definitely the Vegas Roll. The combination of textures and flavors was perfectly balanced and it stood out as one of the best rolls I have had in a long time. The Volcano Roll was also tasty and had a nice kick but the Vegas Roll was truly unforgettable. Beyond the food the service was excellent from start to finish. The staff was attentive without being overbearing and they made sure we had everything we needed throughout the meal. It really added to the overall experience and made us feel welcomed and comfortable. If you enjoy sushi this place offers a good mix of creative rolls and classic favorites. For me it was the Vegas Roll that set the bar so high and it is the kind of dish you keep thinking about long after you leave.

We stopped by Karma Sushi Bar Grill in Flagstaff and overall had a good experience. We ordered the Karma and Instant Karma sushi rolls, along with the lobster tempura bites from their specials menu. The lobster bites were tasty but were mostly breading, especially for the $18 price point. The ramen was good, but the noodles were a little different than what we expected. As for the sushi, the flavors were good but the rice was a bit mushy this time around. That said, the service was great. Thomas did an excellent job letting us know that the sushi bar was a bit backed up, so we really appreciated the communication. They brought out our ramen first, and about 15 minutes later our sushi and appetizer arrived. We’ve been to Karma before and have had great experiences, so it seems like they were just extra busy this time. We’ll definitely be back

I am beyond disappointed with our experience at Karma Sushi. We chose this spot for our anniversary, expecting the high-end dining experience they charge for, but the service and food quality completely ruined our special night. The issues began immediately. It took 15 minutes to even meet our server. We were given water but no straws, and we were never even asked if we wanted to order cocktails or sake. After watching multiple tables arrive after us, order, and receive their food, we finally managed to place our order: appetizers, a roll, some nigiri, and a sashimi platter that included miso soups. I specifically requested that the courses be staggered so we could enjoy the meal. Instead, our server vanished for 30 minutes. My water glass sat empty despite being placed prominently to signal for a refill. When the server finally reappeared, he had no idea where our food was. Five minutes later, every single item—from the soups to the entrees—was dropped on the table at once. The quality was just as poor as the timing: The Roll: It was unappetizing and clearly sat under a heat lamp or on a counter for far too long. The mayo topping was separating and looked completely unappealing. It was inedible. The Sashimi: The food runner couldn’t identify the fish, and since our server never returned, I had to eat "blind." Some of it was okay, but much of it was poor quality; I ended up leaving nearly half the platter untouched. When I finally flagged the server down to ask for the check, he barely acknowledged the plates of untouched food or the fact that the kitchen ignored the request to stagger the courses. He offered a dismissive "oh, sorry about that" and disappeared again. For a "higher-end" establishment in Flagstaff, this was an absolute failure. I paid a premium price for a ruined anniversary. I will be seeking a refund and will not be returning.

Great atmosphere with nice music and polite staff. The ramen broth and noodles were delicious, and I loved the bento box presentation with fresh vegetables.

I absolutely LOVE Karma! It is a must-have every time I am in Flagstaff. The food is delicious and the service is exceptional. We recently hosted our company holiday party here, and the Karma team was extremely accommodating and amazing to work with. They were quick to respond and made multiple modifications for us with no delay. Our team is raving about what an amazing venue Karma made!

It’s been a while since my wife & I went out for sushi. We were in Flagstaff for the night so I searched Google maps for local restaurants & found Karma. This place was really close to us, had good reviews & prices looked fair so we went. They have 2 buildings, side by side to accommodate the all the patrons coming here for fresh sushi. We went with a total of 6 rolls, 2 regular & 4 of their signature rolls. All of the ones we chose were on point & the rice was cooked perfectly. My wife was happy with all of her choices but quickly realized she couldn’t eat as much as she thought, which left it up to me! Our server was really good, she had a lot of tables & a few larger parties which made it hard for her to keep up with everyone, I believe they were short staffed. She didn’t get anything wrong, was very nice & hustled hard. We did have a great experience & would recommend. My actual rating is 4.5 & only because of the staffing be short & limited servers. Overall it was a nice night & we would return if ever in Flagstaff again.

This place is a pretty good sushi restaurant for being 7,000 ft up! I felt like some of the rolls were too big though diameter wise. Personally, I don’t love having to take three bites out of one piece of the sushi roll. So if that’s something that you like, then you should order some of these bigger rolls. I do wish that the menu said which rolls were big. I had a mango sake drink, I don’t remember the name! It was Strong and it was good. The Gyoza was good and everything tasted great. We loved how unique the menu was to the area. I would definitely come here again, but they should consider playing some music. We were there on a Saturday night at like 7pm and it kind of felt dull in there. We waited for about 20 minutes for a table, it’s a small restaurant and it was also 7 PM on a Saturday so that’s not a big deal at all. Plus it’s downtown Flagstaff, so it was not too hard to go find something to do for a few minutes. Definitely a worthy contender when considering going out to eat for date night!

My favorite sushi spot in Arizona. I can't believe this place does not have at least 4.5 stars. The sushi rolls are unique, the drinks are great, service is friendly, there's a good happy hour and the ambiance is nice!!! All the sushi is great, the potato wrapped shrimp appetizer was so unique and tasty. My favorite drink the life of mars is literally my favorite drink ever. I love you karma sushi, I always spread the good word about you to anyone who cares to hear. The reviews I'm reading are surprising, I don't agree with them other than the comments about drinks being a bit slow to come out. These people saying subpar sushi or standard sushi are insane. For Arizona this sushi spot is outstanding, the menu is so unique.... I don't understand how this could be rated as standard.

What is love? I am one of those people who typically only write good reviews. Maybe one or two bad ones? I never waste time to write an average review but it's a new year so here I am. Apparently it's a "new year, new me" for Karma too. Here's what stayed the same: *The busyness, usually this place is packed and there are average waits during the peak lunch and dinner hours. *The service was excellent as always. Here's what has changed: *the staff seem to consistently be new faces, but we've come to expect this in a college town. Just noting this because the consistency of the rolls may be affected by this. *rainbow rolls were fresh and as expected. We did notice that the rolls all kept falling apart- maybe do to less rice? Perhaps they were fully rolled? *the fish was fresh and tasty as usual, but the portion size seemed smaller ***The biggest change was the thing that unfortunately nailed the coffin in us most likely never coming again. In the last two weeks (according to our server) they completely removed the only three rolls we really ever came here for: Kaibob, Three Amigos, and Bonsai. They replaced these rolls with several other options. We only tried two of them and ordered a rainbow roll. The Sante Fe roll was crisp with veggies and fresh and had a sauce on top that tasted like pesto- made me think of girls who want to try extreme look changes when breaking up and then instantly regretting their choices... The Rip Tide roll was creamy tasting but again, nothing to write home about. I wouldn't buy it again. The rainbow roll was as expected, but that's a classic we can get anywhere. The music is usually never a factor either but today with how loud and packed it was, it felt like Night at the Roxbury. This is a restaurant our family has been regulars at for years. We take family to visit here when they come to town because we know what we can expect and have always enjoyed the food, ambiance and understand the value of the wait time, and the pricing. Alas, this is a friendly warning to anyone else who ever had Kaibob, Three Amigos, and Bonsai rolls as favorites. Seeing as we have no reliable favorites any longer and now nothing in common with Karma... Karma, we loved you. It's been a good four years but we have nothing in common and it's time for us to part ways. Wishing you the best, and we truly hope others love this new side of you! Baby, don't hurt me- no more!

Karma has deteriorated dramatically. I've been coming to Karma for over 12 years. To me the boils down to ownership and management. Here's the nutshell, Drinks from the bar took 15 minutes to get to the table (I almost went to the bar myself to grab the drink). Our server took our order in segments, he would leave after we ordered a couple things. He's either new, or management needs to hire attentive people. I had to ask for wasabi 3 times. The drinks from the bar were gross, we had to ask for basic mixed drinks. The food came out in portions and not all together. Rice came out cold in the chicken teriyaki. I HAD TO BUSS MY OWN DISHES. No server or busser would take out empty plates. I took them to the bar myself (the servers didn't like that. If you didn't like that, you should have done your job). The sushi was good though. That's why I am giving 2 stars, not 1. I like the new side of karma, but it's telling the original side is closed. To top it off, the tables around us were also complaining about how lackluster the service was. Tragic. Is management, or ownership sees this reach out to me so I can give you some feedback.

Great sushi & drinks! This place is getting four stars from me not due to the tastiness of the food but because of the long wait time and the price of the mocktail. We went during a busy holiday weekend, so I think the food wait time was because of that. The staff was lovely, we got a seat at the bar and they came to check on us a few different times while we waited. The restaurant was huge with two seperate spaces, the ambiance inside was very charming and modern, a great date spot with even better sushi! I can definitely see why it is a Flagstaff favorite!

We came here for lunch while exploring downtown Flagstaff on a Sunday and enjoyed it! There's a lot of natural lighting and the space feels very open. Everyone in our group decided to order some version of the lunch special (ramen or traditional). I ordered the chicken teriyaki bento box and it was a good amount of food for lunch. The miso soup, California rolls, and tempura vegetables were standard. The salad was good, the dressing had a nice bite to it that balanced the rest of the bento box. It also came with pickled beets, which weren't for me but they were an interesting addition. The chicken itself was dry, but the sauce was good and there was too much rice for the chicken. It's a solid place for lunch and I wouldn't get this specific meal again, but the menu is pretty extensive.

We had a team dinner here. Service was excellent. Loved their fresh oyster specials. Sashimi was excellent. My hamachi was super delicious and melted like butter. Pretty good selection of wine and drinks. Our cold and hot saki was amazingly good. There were a good selection of special meals as well. A nice gem find in Flagstaff. Highly recommend. Cheers!

My friend and I were doing a Route 66 roadtrip and our first night was spent in Flagstaff. We had a late lunch, so by the time it was dinner time, we weren't overly hungry. We walked around the cute little Flagstaff downtown, and couldn't decide on food and finally settled on sushi because it wouldn't be overwhelming. I noticed that there were a couple of happy hour items, and since I love handrolls and tacos, I just couldn't resist the idea! I got: *Spicy scallop and octopus taco handroll *Spicy tuna handroll *Alaska roll I will say that the handrolls were actually pretty substantial, so while I didn't realize it at the time, I definitely over ordered. The handrolls were absolutely delicious! The Alaska roll was good, though it wish it had some sort of something to it - maybe a lemon? The only think I'll say is that we sat at the bar, which tends to have better service in a lot of places, but here, it seemed like the place was understaffed, and it was hard to get her attention. But definitely solid sushi!

Amazing food. My son and I had different ramen bowls and both were excellent! Will definitely be adding this in my list of great places to stop in Flagstaff.

The food is so fresh and delicious. Our guide for the Grand Canyon recommended Karma. We were so happy with this choice. The bar is beautiful and I would imagine it would be packed with people for the evening. At 12 noonish most people were sitting at tables. Great Rocky Point roll. The fried rice was plentiful. A little salty and a little greasy but my husband loved it. Cool place to return to in the future

Our server prob visited our table 3 times to greet to take order and to take our money. Didn't care to ask us how food was or anything. Sushi was not good either considering this is a sushi place the steak fries were the best thing we had.

Cool little Japanese restaurant in Flagstaff. They have a solid happy hour with discounted sushi and drinks. The service was inconsistent early on, but they hit their stride. Definitely cool spot to check out.

It's sad how badly Karma has deteriorated over the years. They've had some of the best managers in town try to run this place, but the owner will veto their decisions and implement really bad ones. Food has gone downhill. The drinks and bartenders that were awesome a couple years ago are all gone. And beware if you sit at the sushi bar! You may have to listen to a sushi chef scream obscenities in Spanish at his coworkers the entire time. Some of the things he was saying were so foul my husband refused to translate it to me. When I made a comment to a server, they said the owner keeps that chef employed over the wishes of management and apologized profusely. Clearly it wasn't the first time. I hope the owner has a wake up call. It's unfortunate to see a gem fade.

Beautiful place, very kind servers and hostesses. We called ahead because the online waitlist wasn't working and they were happy to work with us even though we only had a party of 4. We miscalculated our travel time and arrived a bit early but they got us seated right away. Ramen and appetizers came out quickly and were very yummy. Very authentic food. We will come back next time we are up north!

Craving more than sushi. Variety of food options. Friendly service and very helpful on menu. Great downtown ambiance for Happy Hour.

Quite a different experience. Excellent service. I love the variety on the menu. Prices are good. The chameleon cocktail was fantastic.

Very standard, tasty enough, and unexceptional Japanese food. I'd say it's exactly at the usual standard for Flagstaff. I'm on the fence between 3 and 4 stars, but I'm rounding up because the fish quality was pretty decent and the tempura was as good as anywhere. There were two low points: the rice on the nigiri was in pre-formed balls that came detached from the fish (the rolls were better in that regard), and the seaweed salad had a bunch of lettuce in it, which is just an odd Americanization (and I don't like lettuce).

We enjoyed our lunch at Karma and left full. The amount of food you get for the price is impressive. I loved the teriyaki salmon bento box and the rest of the family liked their ramen and teriyaki chicken bento box. The Karma Chameleon was a lovely drink with just the right amount of spice. We were greeted and seated right away and the service was friendly and attentive. The inside of the rests is clean and inviting. A nice place to enjoy lunch or dinner in Flagstaff.

Food was very good (shishito peppers were AMAZING) Server would disappear for large amounts of time but she was nice enough. Menu was a little overwhelming so she helped with that when she finally returned. We really enjoyed the food and would return for sure.

One of the first things I noticed sitting at the sushi bar was that the fish was fishy. Not a good sign. I ordered two rolls. The fish appeared blobby and slimy, like they had taken lots of small bits and smushed them together to make a bigger piece. The rice was hard and tasted old. The rolls were oddly cold. There was green onion on top of one of the rolls, this too looked old. Lifting the roll to my mouth, I could smell it. The only roll that looked decent was an avocado roll, the avocado was fresh and ripe. Overall service was fine, they made room for us at the bar. They have a kids menu, which is a plus. I wouldn't be so disappointed if this was a Japanese restaurant that also served sushi, but it's in the name man, it to should be better than this. Overall, this restaurant seems to benefit from a cherry location, and perhaps momentum from better days.

Never expected such an awesome sushi place in the mountains. Cool atmosphere and exceeded service. It all started with the excellent bartender/server Cara. She was very attentive and really had great knowledge of Japanese spirits ( liquor). The gin she suggested was very smooth and my hi and enjoyed the whisky selection. The food was also great - we had several rolls and appetizers. They also have sushi happy hour until 6pm so we enjoyed some Extra appetizers. Highly recommend Karma and look forward to the next time we are in Flagstaff.

We arrived for lunch. Beautiful surroundings. Our service was prompt. The food was fabulous.

The food was good but nothing amazing. Even though it was busy we got seated in a timely manner and the decor is very nice and clean, I love the high ceiling.

Ugh I love Karma! They are high quality and consistent. Try the jasmine tea, you won't regret it!

I think the best in flag!! The vegetarian gyoza was surprisingly delicious!! We ordered the fire cracker & volcano roll are a must. I shared a the tonkotsu ramen - I add chili paste for a little heat. A go to must.

Nigiri and rolled sushi were fresh, delicious. Service was awesome, friendly staff. This time we dined in their modern restaurant next to their more traditional Japanese ambiance.

Came here at 5pm just in time for 3-6pm happy hour. We ordered: - Salmon crunch roll. A but overcooked and overly sauced. - Salmon roll: - Lucy roll. Their signature roll. Bell peppers; mango and tuna in a soy wrapper. Was interesting. Wife thought the bell pepper dominated the taste. - Salmon cakes: a bit mushy and reminded me of sweet po - California roll. One of their best rolls. Food was meh; service was great.

The rice isnt seasoned at ALL. Its sticky but flavorless. The inari is fried too long, very sweet but needs less time in the fryer. Overall 5/10 spot. Asked for lite rice and clearly that was not served. The rolls were cut huge! I had to send it back for thinner slices. Very interesting to serve this way if you are traditional japanese sushi chefs

Amazing spot for some sushi. The ambiance is great. Food was great. We had the Boston roll and rocky point rolls, salmon nigiri and miso soup. Everything was great! Everything is clearly labeled as vegetarian or gluten free and they even have gluten free soy sauce at EVERY table. Yes you don't have to ask for it. Our server was so kind! Highly recommend coming here for happy hour!

My wife and I came here for lunch. The food was okay. The service was great, and the place has great interiors. I wish they had more choices in the menu.

Great Japanese Nigeiri Sushi , Seaweed Salad and miso soup on a busy Friday night with good service and 2 dinning rooms! I would recommend this Japanese Restaurant and would go again at the next NAU homecoming! It also snowed last night in Flagstaff and Snowball!

This place is Ridiculous ! "Take Out Service Charge 10% ". They added it to our bill when we picked up the food . They never mentioned it when we signed credit card receipt by Apple Pay. We didn't even get to see the details of the receipts as The worker said we will be given a print out when we pick up the food . Yup! It was a surprise and it was too late when we saw "Take Out Service Charge 10% " on our bills. Besides , we waited 40 minutes for our food . How hard it is to make our California rolls and cut the fish. You don't even need skill to prepare or cook.

well let me tell you my experience... walked up to the front and was helped by a waiter and we asked for a table of 2, the waiter then turns around looks around the restaurant and then says "uhhh we're full...." then proceeded to not ask if i wanted to put my name down to wait for a table and was probably hoping we would just leave. so put on waitlist....we then return to the restaurant check in with same waiter he then sees a table leaving says hell clean the table for us. ok cool... a party of 5 walks in and instantly gets seated at the table i was suppose to get....then the manager or someone asked if i needed help, i proceeded to tell the manager that a waiter said that was our table and was cleaning it for us... they had a reservation....we then had to wait another 20 mins for a table. messy management, unorganized, no communication. now the food.... for $60 the rice wasn't fully cooked and the veggies weren't fully cooked either... plus the waitress never checked on us if we needed anything, i didnt even get my water refilled the whole time....then waiting for the check was another long wait.....

Great place to grab sushi especially if you're Gluten free or vegan. They have great menu with different options for your taste buds. Plenty of seating throughout the restaurant and the noise level is low. Service was great and food came out quick. Great place to grab some good food.

Absolutely amazing! Came here with my mom on a cross country trip and was pleasantly surprised. We are sushi lovers and can be harsh critics, but this was some of the best sushi I've ever had. Everything tasted so fresh and the serving sizes were perfect. Highly highly recommend yellowtail and salmon sushi nigiri as well as the firecracker and bonsai rolls! Our waitress Gracie was so sweet and provided great service. Good ambiance with soft lights and music, but we could still enjoy our conversation. Can't wait for the next time I'm in AZ.

went to this sushi spot last year and again this year. Both times had good experiences! Sushi from the nigiri to the rolls are really good and so are the drinks ! Friendly staff and service would come back

Never been here before but I am so glad that I stop by. I haven't had the sushi but I will say I did have their ramen and it was amazing! Very favorable and filling. Our server was good but it could have been a bit better since our waitress did take a while to get back to us. The place has a trendy feel to it and had nice low lighting. I can see myself coming back here if I return to Flagstaff.

Great sushi, atmosphere and happy hour! This place is a gem in Downtown Flagstaff, definitely look forward to coming back!

Went for a late night snack last week. The ambiance was as per usual. Clean and inviting. The service fairly quick and indeed friendly. As usual, the servers had problems pronouncing the entree names - not a problem. I ordered vegetable tempura and miso soup. The vegetable tempura has remained the same throughout the times I have dined there over the years. Thick cut vegetables, such as sweet potatoes (not, satsumaimo, Japanese nutty flavored slightly sweet, higher starch potatoes), but more stringy American sweet potatoes that take longer to cook. As such, as thick as they're cut, it is not uncommon to have pieces arrive at the table still raw in the middle. I generally don't complain because my husband who is not Japanese American likes some of their food. I, on the other hand, am Japanese American and was raised in Japan. This past visit yielded being served the dregs of the miso soup for the day obviously after reducing over heat for some time. The soup was extremely concentrated and thick. Miso should never be held at such temperatures if the probiotics are to survive. The soup was extremely salty and very thick in viscosity. The tenstuyu dip for the tempura was even thicker, an almost gooey viscous fluid that was saltier than shoyu minus any vinegar flavor. This time, I was Insulted. I set my food aside and went home to prepare some Japanese rice, tarako, and nice crispy nori for a midnight snack.

Went for my birthday and it was a great dining experience! Good service, food, and drinks

This large restaurant is separated into 2 adjacent but not connected halves each with its own bar. Both rooms are very nicely decorated. Service was good. I asked for extra ginger and was not disappointed. My chirashi was on the skimpy side both in quantity and quality. Any place that puts imitation crab stick in sashimi gets points taken off by me.

Best sushi in flagstaff! Fresh fish with a good atmosphere. I recommend Karma over all other options

Just do cup of noodles. Most bland Ramen I've had in a long long time. Maybe the sushi here is good, I won't ever know but good grief not only is there only half a bowl of broth but it taste nearly like nothing! And it's expensive! 1 star is too many!

While I wish I was writing this to review the food & service, I've gone to the door 3 times and been unable to be seated. Our first time attempting to eat at Karma, we were told their system was down and they're only taking their reservations. (How can you see your reservations if your system is down?) The second time, we tried to call ahead of time to make a reservation for date, but were told they only make reservations for parties of 5. What an odd number. How do I reserve a table for a date? We asked on the phone if we'd even be able to get a table if we came in and they said 'yeah you should be able to' We went in at 9 pm and were told there was a 40 minute wait. Kind of bizarre that I have to wait 40 minutes and can't even make a reservation. We went elsewhere. Karma should really work on that.

We came here for reverse happy hour, and we were very pleased. They were accommodating for our large group last minute, which was great. The interior was clean and modern. The bartender was knowledgeable when recommending sake and very nice. The vegan ramen was good, but I thought there was too much fried stuff in it, so it got soggy too quickly. I'd also have liked a rice noodle option for gluten-free choices. Overall, though, it was flavorful and at least they *had* a vegetarian ramen.

AMAZING FOOD AND AMAZING SERVICE! Visited this past Tuesday and the place was packed with good vibes and happy customers!!!

Delightful sushi and definitely the best you'll find in Flagstaff !! The atmosphere of the restaurant was lovely and our server was very attentive! We ordered 3 rolls, the (black cat), the (firecracker), and the (vegas roll) and we loved them all. I definitely recommend stopping for sushi here over anywhere else in Flagstaff!

Terrific appetizers. Chicken Kara-age was one of the best I ever had. Spider roll was acceptable. Green tea ice cream was too mushy and tasted just ok.

Today we went to Karma sushi. We had a long day and we were very hungry. We had a short wait of 20 minutes, and when we're finally texted under the name of Joe we were greeted with a big smile from one of the best servers we ever had, called Hallie. She was very helpful when it came to the menu and she had an uplifting sense of humor. We had a few questions on the menu but she was able to answer all of them quickly and diligently. She even refilled our waters every time they got half way full and she was very attentive and overall made our experience one to remember. I highly recommend coming to karma sushi knowing you will get good food, and one of the best service in flagstaff. The ambiance was chill. We will DEFINITELY be coming back.

All the food that I ordered was tasty !The best part of my meal was the firecracker roll! And the service was quick too .