Katsuya Century City

Came during the soft opening. They didn’t have my reservation in the system, I called an hour before and the staff seemed confused. Took about 10-15 mins for them to figure it out. The internet and system was down, staff had to use their person hot spot to keep things functioning. Food was decent, service was good. A bit pricey for what you get. Presentation was nice. Sushi quality could be better for the price, nothing was super unique & special. Steak was leaning towards the well done side, hard to chew and tough. Desserts were interesting but underwhelming for the price.

Everything was absolutely amazing! From the moment I walked in, the service was warm and welcoming. Every dish I tried was full of flavor, perfectly cooked, and beautifully presented. You can really tell they put love into their food. I genuinely enjoyed every bite and can’t wait to go back! Highly recommend!

Just happen to walk in for lunch and they were very accommodating and were able to squeeze us in, management was not only professional but very nice to us. The presentation of the items we ordered was fantastic. We truly enjoyed ourselves. We will be back!

The ambiance and experience were both amazing!! From the moment we walked in we were greeted and taken care of right away. This location is my favorite out of all of them!! The drinks and food were amazing!! I’ll for sure be back!!

Incredible first lunch service at Katsuya in Century City. Dom is an AMAZING server! The food was spectacular. The Burning Mandarin is so good. Happy to see this open. We will be back many many times.

First, I’d like to compliment our waiter — he was truly wonderful. He worked very hard, was kind, attentive, and did everything he could to make our experience better. Unfortunately, several other aspects of our visit were disappointing. Despite having an 8 p.m. reservation, we were made to wait, and then seated outside on the veranda, even though the dining room was nearly empty. It was very cold, and when I asked for a heater, I was told they weren’t working yet due to no permit from fire department. This made the experience quite uncomfortable. The hostess who greeted and seated us came across as inattentive and rude, which set a negative tone. Food-wise: the Wagyu steak was good (though a little fatty) and the edamame was also good. My smoked salmon sushi, however, was just okay — I’ve honestly had better quality and portion size at Whole Foods. My mineral water was taken away and cleared while it was still half full, which felt careless. Lastly, we noticed a 5% “wellness fee” on the check. While it was removed when requested, it felt a bit misleading to have to catch it on the receipt. Overall, the location is beautiful, but between the seating situation, inattentive greeting, and overpriced food, it didn’t meet expectations. We gave it a try but unfortunately won’t be returning. I hope this feedback helps your team improve.

Great new location ! You definitely have to check this place out. Food was delicious, restaurant was clean and most importantly staff was phenomenal. Everything was perfect.

Had a bad experience there last night. The food was so bad my stomach is still turning today. Service was whatever. Only thing good about this place is the design.