The Kimpton Brice Hotel

My wife, my dog, and I travel from FL to PA every year and stay overnight at the Kimpton Brice to split up the driving across 2 days. I don’t normally leave a review but this time, we had an exceptional experience. We were greeted by Jason who offered us complimentary freshly baked peach cobble cookies cured by the chef. He could not have been more accommodating, thanking us for choosing his hotel, answered all of our questions about the neighborhood, etc. Truly made us feel right at home. ||The next day when we left, there were no luggage carts available, so Tony (valet) ran the hallways to find us one that one of the other guests had left outside their room. He really went above and beyond to ensure we had what we needed to have a pleasant trip in that regard as well. ||Such a nice area for walking, pet friendly, and you don’t need to sacrifice hotel quality. As the saying goes, if it ain’t broke, don’t fix it. Another hotel we have stayed at in the area was Aloft. It wasn’t bad, but it wasn’t the Kimpton. Definitely worth the few extra bucks. They’ll continue to have our business and we will continue to prioritize the Kimpton brand when looking for a place to stay with our four legged son. 🐶

Had a great stay in Savannah. We booked the hotel last minute and we're glad we made the decision. We had a great first day in the sun and enjoyed the pool and courtyards but the rest of our stay rain so we didn't get to enjoy them more. The hotel service was good and the room was clean and they did our room service pretty often and replenished towels and stuff. Other than it raining while we were there, we enjoyed our stay. It was a little bit walk to some of the sites we wanted to go to but River Street was pretty close. Will definitely recommend two other friends.

Listen to the low-star reviews! This hotel is mid at best, despite the four-star hotel status. I don’t mind paying a “resort fee” if the hotel actually feels luxurious (unless you count the free cheap wine and stale potato chips they serve in the afternoon). This hotel does not provide a luxury experience. While advertised as a “pet friendly” hotel, the hotel website states that there are pet-free rooms available. When my husband and I arrived, we were informed by staff that the website was not accurate. All rooms are pet rooms if a paying customer arrives with a pet. The website also boasts “yoga mats” in every room. Our room was bereft of the promised yoga mats. The hotel looks pretty on the outside, but the rooms, lobby, and restaurant are run down. The hallways are cramped and loud. Even our room didn’t feel private due to the noisiness of the halls. Based on the photos and copy on the website, we’d envisioned this hotel as a quiet, luxurious retreat while in town under unfortunate circumstances (a funeral). We left feeling duped. Next time, we’ll swing for The Holiday Inn instead. At least their room rates align with the value of the experience! The bartender was nice, though.

The room was nice enough and the bed was comfortable. The sink outside the bathroom was a turn off. There were no unpleasant odors initially, but as a person using CPAP it is very easy to know that the room needed a deep clean. The evening wine reception was a surprise and a pleasant amenity. Pacci restaurant is just a convenient walk through the lobby. The large bar and ample tables are enjoyable and make it easy to stay close if you prefer not to walk out. I personally don't like valet parking so if I have a choice not to have it I would choose another hotel. At $49 it seemed like price gouging. The "destination fee" of $$30 continued the theme. Speaking of that, Savannah and the state of Georgia are doing a good job at collecting funds from visitors. too. I contributed another $26 to the government coffers. So, my $120 hotel room was a more expensive proposition than I foresaw.

I chose this hotel to surprise my husband for his birthday, and it was a wonderful experience! We brought along our German Shepherd and Siberian Husky, and they had a great time—especially getting to see and interact with other dogs. We loved that the hotel had doggie treats and waste bags available at all times—such a thoughtful touch for pet owners. The hotel is located in a very nice area, close to shops, restaurants, and other attractions, which made everything super convenient. We absolutely enjoyed the complimentary coffee in the mornings and wine in the evenings. The pool and social areas are beautiful and well-maintained, and we had fun connecting with other guests. Everything was very clean, and the staff was amazing—friendly, attentive, and helpful throughout our stay. We would definitely come back!Ok

We loved The Brice hotel. The location was great located near the waterfront, and in walking distance from the best restaurants and attractions. The rooms were spacious and modern. The pool was such a gem, we went there daily to cool off from the Savannah summer heat. It was great to have the pool bar too. They could add a few extra loungers at the pool as they filled up quickly and the wicker furniture was not comfortable. All the staff members were very kind and helpful. We really enjoyed our stay.

Stayed at the Kimpton a couple weeks ago and had a great time. It is a longer walk to get to some places, but the hotel is very nice and was very clean while we were there. We were there around Fourth of July and were able to see the fireworks not too far from the hotel so that was great. I would recommend going to this place for other people if they are coming to see Savannah and don't wanna have to drive too much.

This was a great place to stay on the weekend while we were visiting. It was pretty close to all the stuff that we wanted to go to, but far enough from all of the busyness and touristy part of downtown. I enjoyed a meal at Pacci the Italian place that is attached to the hotel and had great service overall except near for a couple instances. The hotel was very clean and they did our room service on time. Would definitely recommend to other people visiting that don't wanna stay at the busy parts of town.

When traveling with a pet, I look for a comfortable bed, nice staff and good food. This hotel checks all boxes for us. I love the Southern hospitality-wine upon arrival and the breakfasts are excellent and our dog can accompany us. Great location downtown within walking distance of major attractions.

For a Kimpton hotel, the one located in downtown Savannah was disappointing. That's not a word you normally associate with Kimpton hotels, but for this one, it takes the cake. We were in Savannah for the St. Paddy's Day festival. We stayed at the Kimpton because it was located on the parade route, and it was within walking distance to many of the restaurants and bars we like to frequent. While the staff was friendly and accommodating, and we liked the restaurant connected through the lobby by the front entrance, we were put off by our room's location next to the emergency exit and right across from the laundry room, where housekeeping was always going in and out with sheets and towels. It feels like they converted whatever use the room was there for originally into a hotel room. The hotel carpet ended right before the laundry room entrance into hardwood floors to where the door to our room was located. While it didn't feel like we were in a broom closet similar to a scene out of the film Best in Show, we couldn't help but feel we were just thrown in the back of the building. The bed wasn't comfortable either. Neither my wife and I slept well while we stayed there. For the reputation that the Kimpton hotels normally have nationwide, the experience we had at the one in Savannah was disappointing and not what we anticipated. While it wasn't all bad, that's not what you want to think when staying here.

Two stays here: one in 2020 and one in 2024. The first one during the pandemic and the last well beyond. Sadly, both had the exact same problems even though the management changed and the hotel was remodeled. Thought I would give some time and hope for something better, but this will be my last stay there. I hold top tier status with IHG if that matters. Didn't get me anywhere here. I was given an upgrade to the same suite four years apart. This suite was filthy, stained, unswept, dusty/blocked exposed air filter, two inch gap under the door looking outside in 2020. Everything was EXACTLY the same even after a remodeling of the property I believe last year. Still dirty, still noisy, still no privacy, still no staff listening. The traffic/car noise is sooooo loud. Louder than any other city hotel I've experienced. Old windows? No idea, but you will not sleep peacefully here at any hour. Check in was uneventful. Line was long. Only one employee working check in at prime time (4pm). Parking garage is across the street, but is valet only. Money grab there. Restaurant isn't great for plant eaters. Service wasn't good either visit. Bill was wrong after checkout. Had to call to get the bill even though it's supposed to be emailed. Rate was wrong. Lots of hidden taxes that are not included in the booking estimate. This took a day to be resolved, but was resolved in terms of the rate. Thank you to Adeina there who was helpful. My favorite (or unfavorite part) was the lack of communication. I usually reach out before the stay to confirm via the "contact us" email icon in the IHG app. Did this and never got a reply. Thought I'd call a few days before and learned that they "don't use that email". Mind blowing. I did speak with Co'Meh (who is the only reason this review went from one to two stars) who was able to upgrade me to a suite after a few conversations. No communication, dirty and loud rooms, lack luster restaurant are all reasons I won't stay here again.

On a short trip to Savannah, GA with our daughter, son-in-law and our fur baby, we stayed in this pet friendly hotel close to Riverwalk. From the moment you enter the lobby you feel the good vibes. Devon who waited on us, was incredibly helpful and the main reason for my giving our stay a solid 5 star. Devon corrected an issue with Booking.com where they did not submit our info correctly to the hotel and our one room double bed reservation was nowhere to be found. He resolved the issue by providing two connecting rooms for the same price as one! Our room and bathroom were clean, but our bed sheet was ripped on one side and the comforter looked and felt worn. As an avid reader, I was happy to be surrounded by great books -- on shelf in the main lobby and on the far wall next to the bar and elevator. Every afternoon between 5-6pm the lobby invites their guests to a social hour with free cocktails. We enjoyed hanging out in their beautiful courtyard while sipping wine ;)

I'm an avid fan of Kimpton hotels and have always had exceptional experiences at their DMV area properties pre-COVID. The atmosphere, rooms, and service have consistently been top-notch. However, during my recent stay, I noticed a need for aesthetic improvements both inside and outside the property. The walls and furniture in our room, as well as throughout the hotel, could benefit from a refresh - new paint and replacement of baseboards would go a long way. Upon entering our room, my husband and I were met with a pet odor, hair on the floor, and dander. As someone highly allergic to animals, I wasn't aware that it was a pet-friendly hotel. It would have been helpful if the staff had asked about allergies during check-in to ensure a clean room. Once I alerted the front desk via text, they promptly moved us to another room and apologized for the inconvenience. I truly appreciate the efficient response through the texting feature. Despite these issues, we had an enjoyable stay, thanks to the outstanding hotel staff and the onsite restaurant. I did want to commend the hotel for allowing us to check in earlier than normal, which I found very accommodating. As a suggestion, I recommend considering a renovation to enhance the overall aesthetics of the property. Perhaps the hotel can take inspiration from other Kimpton locations where the aesthetics are more appealing. Additionally, proactively inquiring about guests' allergies during check-in, especially for pet-friendly rooms, could prevent discomfort for those with sensitivities. Maintaining the high standards that I've experienced in other DMV area Kimpton hotels would undoubtedly contribute to the continued excellence of the brand. Ps . Service gets four stars. Especially to the young lady that helped me through out our stay .

The Kimpton Brice was the perfect hotel for a three night stay in Savannah. Booked through Amex at a midlevel price point, the hotel provided great service, decent amenities, and a $100 dollar credit for Pacci's. We were greeted with friendly doormen and the receptionist was bubbly and helpful. Unfortunately for us, we did not get a complimentary upgrade because they did not have one available during Easter weekend. Even without the upgrade, we still got the $100 credit to use during our hotel stay. The room itself is clean and spacious. We had a poolside view and two queen sized beds. The shower amenities smelled great and worked decently well on my bleached hair. My only real complaint were the mattresses and pillows which were too soft since I prefer firmer mattresses and pillows. Housekeeping was pretty consistent throughout our stay and we would come back to a serviced room two out of three days of our stay. The hotel also provided a complimentary wine hour from 5-6pm in the outdoor terrace or lobby which was a nice touch. My partner and I took advantage of the $100 credit and used it on breakfast at Pacci's. The portions, prices, and quality made Pacci's a satisfying and hearty breakfast option during our stay. The best part of the hotel is the location which is a block away from the riverside. It's also walking distance from the restaurants and main strips of the Northern Historical District which cut down our transportation costs. Even Forsyth Park, which is a little further out, was walking distance. For the price point, the Kimpton Brice satisfied all our needs and gave us a clean, convenient, and comfortable place to stay during our trip. I would come back again and hopefully remember to take pictures of the room next time.

Absolutely not the Kimpton standard, I ended up leaving early and had a munch better experience at the Hilton Garden Inn a few blocks away. Before getting to the room, check-in was a mess. It's a small desk space and there were probably 4 people ahead of me in line to check in and it felt chaotic. The receptionist took my ID credit card, gave me back my cc and then said "have a nice stay" no ID, no room key. Then she gave me the ID but still forgot the room key. The room, gross. Felt like it hasn't been cleaned well in months. The shower had hair on different walls and some kind of light green cream like a conditioning hair masque that a former guest must have used and the cleaning staff didn't clean the bathroom. The floors were also dirty, the sides of the wall were dark and dusty as in months of non-cleaning and different dog hairs from previous stays. So bad that I used towels to put down on the floor because my feet felt gross. Oh also, no slippers!! I was very surprised that this hotel had a very limited supply of standard hotel things. If you needed a shower cap or sewing kit or anything like that, you had to ask the front desk. Speaking of asking the front desk, when I asked for 2 more towels (to replace the ones I put down on the filthy floor), they told me they didn't have any clean towels because all of the rooms were booked (what?) but they'd give me pool towels (not plush or nice at all). When I got to the room, I realized one of the "pool towels" they gave me was ripped along the side and had several holes on it. Also, it's advertised as a dog-friendly hotel which is great and I was happy to bring my dog but the walls are thin and you can hear dogs barking all day long. Mine is 15 and is unbothered so it wasn't an issue for her. Every time someone walked by the hallway, there were 2 dogs near my room that would go off barking. Finally, we go to check out and get our car. We wait about 10 minutes even though it wasn't busy and we're there on the sidewalk waiting with the dog, our bags etc and they don't even open any of the car doors (not even the trunk) or offer to help us with the bags. It's a $45 parking fee and they can't even open the car door?!?! I'm embarrassed for the Kimpton. With the different options available to stay in Savannah, I recommend staying anywhere but here.

We love Kimpton Hotels! The ability to bring our dogs to a hotel is very helpful as military moving all the time. The decor is always beautiful and the staff is always super friendly. We will forever stay at Kimpton. The quart yard was beautiful and the restaurant attached to the hotel was great! Ebony was awesome at the front desk!

Whenever I'm traveling, I always try to prioritize Kimpton hotels. My husband has to travel to Savannah several times a year for work, so my daughter and I like to tag along. Kimpton Brice is tucked in the heart of downtown at the end of Bay Street, making it easily accessible to historic neighborhoods, the Riverside district, restaurants, views, etc. While maintaining its personal charm and boutique-style that is synonymous with the Kimpton brand, it pays homage to the Savannah area through its architecture and decor. That said, it does also show its age and rumor has it, they've gone through some rolling renovations on account of that. The first time we visited, we were graciously upgraded to a suite room, which boasted a lovely four point canopy bed and was perfect for our family of three to spread out. The second time, we were nestled in a standard room with two queen beds. Accommodations weren't as wow-worthy as the larger suite room, but it did the trick. Highlights: - Jasmine working as hospitality staff. She took such great care of us the first time and she recognized us on our most recent visit. She's truly a gem for the hotel. - 5-6pm complimentary happy hour in the lobby (a Kimpton highlight). - competitive rates. - lovely and quaint pool. Room for improvement: - the housekeeping staff weren't consistent in cleaning our room. We were gone one day from 10am - 3pm and we came back to only one bed made and a cleaning cloth left behind. The hallways were consistently pretty dirty as well. - $40 a day for overnight parking. - Staff at the attached restaurant, Pacci, were cold and disengaged every time we'd pop in for a beverage or a bite. (Except for Peter, who went out of his way to make us feel at home!) - pool was crowded and they were all out of towels. - beds seem old in the standard rooms. Incredibly stiff and squeaky. - while Kimptons are pet friendly, this building is not. The first time we stayed there, we could hear constant yipping from the vents

This hotel is centrally located in old Savannah historic district. The rooms are spacious, clean, well thought out, and the bed is huge. Oh, and we love our tub! Thank you to the front desk, Jason! You rock!

LOVED my stay at this hotel. Staff was helpful, and the atmosphere of the whole hotel was lively and trendy. Our room was comfortable and had a nice view of the pool. The bed was extremely comfortable. We didn't know that they offer a wine happy hour daily, which we took advantage of. Location of hotel was perfect too- close enough to a lot of great bars and restaurants. Four stars because I wish parking was included without additional cost for valet. It would also be helpful if you were able to order late night snacks. We came back one night around 10 but unfortunately weren't able to order any food to the room at that time.

It's located in a beautiful area which is very close to the river. My original room was not available for early check-in, but they had a downgraded room available. The room was great until it came time to go to bed in approximately 10:30 PM. The noise coming from the pool area came directly through the windows as if I was outside in that area. That noise finally quieted down at approximately 11 PM. The person in the room next to me then came in for the night. I was able to hear every single thing, happening, phone conversation, sitting down a glass, etc... through the adjoining door, as if it was paper thin. I was also able to hear street noise through the windows, as they do not seem to be very sound proof at all. They did offer morning, coffee for free, but no breakfast. The canteen behind the front desk is not stocked well at all. Unless you want to park on the street you will need to pay a mandatory $44 per day valet parking fee to be parked in the garage. Thankfully, they have an enjoyable patio and pleasant employees. I might consider giving this place another chance, but will definitely shop around more before hand.

Yours truly spent a week at the Kimpton Brice while vacationing in Savannah and enjoyed the experience. The hotel is an old building that's been renovated into a boutique-y appearing hotel but it's a little deceiving because they have 125 rooms. Nonetheless, it FEELS smaller than it is. It's pet friendly, so steer clear if you're allergic, but very clean and well kept. The staff was always friendly and accommodating and they worked to get us both early checkin and a late checkout. The grounds are older and although clean, we did notice a few cosmetic items that could benefit from a fresh coat of paint. The pool is located in a little courtyard to the south and is relatively small but (after going daily for a week) wasn't ever super crowded and we were even the only people in the pool twice. We didn't partake but they have a full bar and Italian restaurant on premises. Rooms were clean and spacious but again, couple instances were they could use some cosmetic love but it wasn't dirty or off putting - just an old building. Overall we enjoyed our stay and high marks for the amazing staff. I would gladly stay here again.

This place is a rip off. Kimpton is supposed to be luxury. I booked through AMEX and regret it. I would be very upset if I paid the advertised price for this hotel. The bathroom is a coat closet. When I checked in there was still trash in my bathroom trash can. Parking is $44 a night and there's no other options nearby. $7 for a bottle of water in your room. I was told I got a pool view room yet there's no pool view unless you smash your face up to the window and turn your head until you break your neck. Would not recommend.

I have stayed at many Kimpton properties and this is by far the worst. There is a reason there are such limited photos on the website. The hotel is in disrepair and not up to Kimpton standards and the rooms are filthy!! I have attached photos of the mold and mildew. I also showered the first day and after walking around our supposedly clean room my feet were filthy. Linens are cheap, stained and ripped!!! Unacceptable quality for a hotel or this caliber. The rooms are dark and the hotel itself has broken floors. On top of all this the staff is incredibly rude and nonresponsive. Upon check in the bellhop stood in front of our entrance path blocking our way to check in desk - no he did not greet us or offer to help with bags. Women at check in desk did not greet us and continued their ongoing conversation before addressing us. Housekeeping missed our room on multiple days. We spoke with a manager before leaving and he apologized and offered a refund of two nights.... However it's been over two weeks since we left and no refund!!! I emailed an employee repeatedly and she is non responsive. I called this morning to ask when the refund will be processed and the woman tried to charge me MORE money instead of doing a refund. Then she hung up on me Do not ever stay here!!! Go to the Thompson down the road.

Loved this hotel! It's located close to theaters but not in time square! Lovely lobby area with comfortable seating! Free Happy Hour from 5pm -6pm is a nice perk! I think wine and beer only! Room was larger than some in the city!

Newly renovated, 3 rd time there. Cute, small, quaint, clean. Service is great, prices are very competitive! Special shout out to Adelina Salter, at the front desk, what a joy she is. Sweet, made me laugh, very customer oriented. Gave me big hugs! Just a wonderful person to know. There is zero wrong with this place and it's close to the Market and everything else for walking. Frank G

I'm always amazed by hospitality businesses that eschew hospitality. it's a perfectly fine hotel -- though our room smelled like mold and some new paint would help -- but with stunningly incompetent, actively unsmiling and surly service. the breakfast staff is slow and inattentive. how bout some water upon arrival? and food took forever. housekeeping was also nonexistent. our room wasn't made when we came back from touring in the afternoon and it took a search party and repeated calls to get someone to address the situation. on the plus side, very pleasant and tasty afternoon snacks and wine. but come on Kimpton, please put a little more effort at these prices.

I loved loved loved my stay. The hotel is clean and staff was super friendly. The bar was great and I'd happily come back again. 10/10

About a day into our stay, the hotel's power went off because of a hurricane. While this certainly is not the hotel staff's fault, they certainly could have handled it better. We were given no information as to when the power might be back, nor were we given the option to check out early and move to another hotel. We had to check out a day early because the hotel shut down entirely, but the staff was no help with booking another place to stay. We were told we would get a refund for two days, but after waiting over two weeks, we were only given a refund for one day, even though we stayed 1 1/2 days without power, so without air conditioning, hot water, or being able to charge our phones. This would all be slightly more acceptable if we could have at least been refunded for another day.

DON'T STAY HERE! Terrible representation of a Kimpton property. Located on the outskirts of the town. Extremely rude front of house staff. One of the beds didn't even have linens the first night. Thankfully housekeeping manager, Miss Davis, was kind and stayed past her shift to wash us some while Nicole at the front desk was too "busy" to even look up from her phone. The air conditioning was broken for half our stay - took them two days to get maintenance to fix and we weren't even offered so much as a fan. Horrible experience.

Everything about our 2 day stay has been close to perfect. Nicole at the front desk deserves an award. She became one of my newest friends in Savannah. You can tell she genuinely enjoys her job and she's sooooo good at it

My family and I arrived in Savannah for a short trip for my birthday. My mother and I absolutely adore Savannah and appreciate the many great things the city has to offer. My dad has never been to Savannah, so we were excited to show him the city and thought that staying at a Kimpton would complete the trip! After spending a day walking around and doing touristy things we checked into the Kimpton Brice around 4pm. This was our first time at this Kimpton. My mother and I had stayed at the Kimpton Harper in Fort Worth the previous year and were really impressed with our stay. Kimptons are lovely boutique hotels that do a great job of incorporating the charm and atmosphere of the cities they are located in. The Kimpton Brice is a very clean and well operated hotel that is in a perfect location. It is near the river, but also closer to the residential area of Savannah. It isn't too far from the main attractions near the downtown Savannah, but it isn't too close to the ruckus of the city either! The interior is very, very clean and has a stylish, chic vibe to it. They do require valet if you are planning to park your car in their garage. The valet service was super friendly and the people operating it were great and efficient. The check in was also effortless and efficient! The rooms are stylish as well with a lot of creative decor that make them more elevated from your standard hotel. We particularly appreciated the silver mirrored armoire with the pink interior, very unique. The bathroom had an art deco feel to it and the shower had great pressure. The attention to detail in Kimptons is what makes them stand out from other hotels, in my opinion. They provided us with bottles of water too! This particular Kimpton had a beautiful patio space that was enclosed within the hotel. They had a happy hour around 5pm and it was lovely to spend the evening in the wonderful space! Overall we had a great stay at the Kimpton and were not disappointed! The hotel is so cute and the attention to detail with the decor and design make it very unique! The service is great too. I also appreciate that they are a very dog friendly hotel! I would recommend staying here if you are in Savannah and want a hotel that encapsulates the charm of the city!

6-3-22 & 6-4-22 So happy that after all my research in looking where to stay in Savannah we found this place. Nicely located to the many parks in Downtown and walking distance to restaurants and shops. Once we arrived we valeted the car. Note not the easiest to get in and when you arrive it isn't easily marked so we drove all along the park to head in the right direction. However once out of the car they got us a luggage cart as well as someone to bring the bags up. The nicest person she even waited until we checked in. Our timing was perfect as Happy Hour just started in the lobby complimentary drinks for guests as well as a more extensive Happy Hour at the bar which is located in their restaurant Pacci. Of course hubby chose going to Pacci for his Hendricks and tonics with lime. On to the room it wasn't so easy to get to as the elevator closest to our side of the building was down. So we went up the elevator in the lobby and had to jockey across several corridors some enclosed and some not. The room more than made up for it as it was spectacular as well as a view of a beautiful Magnolia tree in the front window as well as the river and palm trees. The bed and linens made you not want to get up in the morning. After dinner and back to the room the fire alarm went off. So we climbed the stairs down and waited for the fire department to say all clear. At least we weren't in the rain. Nice that they had robes in the closet as they came in handy. Beautiful seersucker material on the outside and a light French Terry liner. We would definitely stay here again as it was a smaller hotel which is in line with Savannah. It is part of the IHG group if you are a member of this to collect points.

Fantastic hotel, great location and newly updated; they offer free pet stays as well as free EV Tesla Charging. Hotel is right across the river and within walking distance of many historic attractions. They have a well decorated lit quaint central courtyard for relaxing and congregating. Highly recommended.

It is difficult choosing a hotel in Savannah, and perhaps even more so as someone who actually lived in the city for over a decade altogether. There are plenty of options and they all seem to have their pros and cons. I first considered the new Hyatt Thompson but was put off by its $70 destination fee: seriously, just factor that into the room cost up front instead of hiding it away. The Kimpton Brice was my second choice and the one I took per its location and being a four-star luxury hotel with favorable reviews. In addition, I knew as a previous resident of Savannah a little secret about parking: Price Street in the Historic District for whatever odd reason doesn't have meters as every other street does, and I was lucky enough to grab a spot on Price--a mere block from the Brice. There are many things I will waste money on, but a valet is not one of them. The Brice itself is charming, especially its beautiful and romantic courtyard. Its narrow halls and overall architecture reminds me of New Orleans and just comes across well for a boutique hotel. Front desk staff, especially Jasmine, are very professional and good at what they do and the room itself was not commodious, but large enough and nice. The bathroom however is very small but alright. All fixtures are fairly new and everything was clean. The pool is in its own separate charming yard/courtyard area and decently large. (By hotel standards, meaning you can actually swim in it--I hate pools that are not deep enough to swim or have a small water polo game. Seriously, stop making these silly zero-entry pools with recliners which allow for no exercise but simply photo-ops for Courtney and Karen to put on their Instas.) Breakfast was excellent and my waitress Ms. Michele is superb--get her for your server, she's a delight! So what is there to complain about? The dogs. I love dogs, I really do, but the Brice is dog-friendly and it seems I was the only guest without a pup in tow. And both nights I was there, dogs were barking their fool heads off throughout the night. One would start, and soon you'd have a chorus of them. I can understand a pet-friendly hotel, but I had no idea so many people would travel with their dogs. And I do not care if they do, but dogs howling at four in the morning is not acceptable. It didn't happen once, or with one dog, and when it's a constant issue then it's an issue for the hotel and not just dog owners. Other little things irked me, too. I had trouble logging into the internet in example and twice the pool was out of pool towels. These problems were remedied, but slowly. You expect things offered by a hotel of this caliber to simply work. Instead, it still seems a bit rough around the edges as far as getting things done in a luxury-type of manner. In addition, housekeeping made pests of themselves, knocking on the door repeatedly and I'd placed a "do not disturb" sign on it but it oddly had disappeared. That all said, I'll give a generous four stars--I was between three and four, but let's do four for now. I would stay again but only if they can assure me a quiet floor without yapping pooches. In the meantime, promote Jasmine and Michele if possible: they are both gems and real credits to this business.

We loved the Brice. I'm a high roller due to tons of work travel so they automatically upgraded our room to one over looking the pool area. It was Soooo nice. Starting with the room itself: The bathroom was massive, including a huge soaking tub. I loved the soft bed and wonderful pillows. We had a small balcony with a table and two chairs, which was really lovely. It would have been perfect to grab a bottle of wine and just chill out there, alas, we had so many plans and didn't have time to do this. The hotel itself is great. It's been updated and I love the finishes in this Kimpton. The courtyard is great---lots of tables and chairs just to hang out at. We enjoyed our nightly 5pm complimentary glass of wine out in the courtyard. Speaking of which, this Kimpton had a rotating flavor of punch (excellent and fruity!) and also 3 or 4 different wines to choose from. The desk staff was great. The attached restaurant was good, but I'd recommend other restaurants in the area to try. HIGHLY recommend staying here!

The hotel was very pretty. However really thin walls and could hear dogs bark and people laughing in the middle of night. Restaurant was very loud and not refined and relaxed. Did not have any of the dog menu any longer but never changed web site. Bed was hard. Room was beautiful. Phone in room did not work at all.

Brice hotel is right in downtown Savannah. It has a restaurant and a pretty cool courtyard. There is valet parking for about $44. Staff were friendly and helpful. I thought the rooms were large some with suites which are quite nice. Also there are tons of dogs which are free for all the dog daddies and mommies.

Worst hotel I've ever stayed in. checked into a room with a King Bed with Queen linens with holes in the duvet. Sheets came off in the middle of the night & we asked the front desk 3 days in a row to fix the problem which they never did. Front desk Managers were useless, especially the hotel "consultant" (Jason) who was combative and rude. Dogs barked day and night and the rooms are not designated as pet rooms, so if you have allergies, good luck. You'll only find out when you can't breath in the middle of the night, which happened to me. Housekeeping doesn't show up and the "Consultant" blamed Covid when in fact, they don't pay their staff anything. Holiday Inn has a higher standard of management so maybe these people could take some notes.

We had an amazing stay here! We were traveling with my chocolate lab and booked this dog friendly hotel. This is the best dog friendly hotel I've ever stayed. 1) they are located in Savannah historical district, everything is pretty much walking distance. 2) safe neighborhood 3) they have happy hour everyday from 5-6. Free wine and great to mingle. They have an Italian restaurant on the first floor, they provided delicious appetizers for this happy hour- when we stayed for a couple of nights, they served different appetizer for each night. Amazing. 4) complimentary water and infused water, coffee(in morning) 5) clean and staffs are nice. Cute room decorations 6) dog friendly without any additional fee. Pet deposit applies. Free dog cookies at the lobby My dog has always lived in high rise apt building (we live in NYC) and he immediately loved this place. A lot of dog guests there, he enjoyed saying hi to them. We loved the city and this hotel so much, we extended the hotel for another night. Highly recommended and we will be back for sure!

This place has luxury prices without the luxury service. First don't expect the front desk to pick up when you call, even if it is the middle of the day. Then, we booked two rooms and hoped to have them connecting or at least close to each other. When we checked in one room was not ready because they did not have enough linens (how could a hotel not have enough sheets?) and the man at the front desk said he would text us when it was ready. He did not, and we had to go back to the desk to ask them if the room was ready, and that point he gave the room to someone else else so that our two rooms were now 2 floors apart. We tried eating at the restaurant and it was overpriced for mediocre to bad food. My Risotto had oil pooling in it to the point it was inedible and I don't think they expect their customers to have ever seen a Margherita pizza based on their "Margherita" flatbread. Worst is that they charge you $44 for parking when there are no other options near by. There is cheaper parking in Manhattan. On top of that, the finishings at this hotel are not luxury--cheap doors and handles, peeling wallpaper--and limited channels and no ability to stream to the tv. Also the gym is a tiny room with 3 treadmills. Maybe any one of these things could be forgiven or overlooked, but as each thing kept piling up, it is clear that this place is not worth the money--lack of service, bad food, bad amenities, cheap furniture/finishings, overpriced.

I'm a fan of Kimpton hotels and have stayed at a number of them in cities all over the U.S. So I was excited when planning a vacation in Savannah that one existed here. Unfortunately, the overall experience was not up to the standards and amenities I'd experienced at every other Kimpton I'd been to and, if returning to Savannah I would stay somewhere else. The hotel is on the edge of the historic district...yes it's across the street from what will eventually be an expanded River District, but it's not there yet, so it's probably a 10 minutes(ish) walk to get to the center of anything on the river or most of the sites and restaurants in the center of everything. That wouldn't have bothered us so much if the hotel was a better experience. They do have the famous Kimpton wine hour at 5pm, though, unlike every other Kimpton we've been to, they serve the wine in plastic cups instead of glasses which didn't feel quite as nice. The lobby is smartly decorated with books etc and is cool to hang out in. Our room was a King Jr. Suite (room 229 in case anyone on board wants to check any of the following out) These rooms are accessed by an outside hallway, whereas much of the other hotel room's doors are accessed by air-conditioned hallways...so we found the room was fighting the humidity quite a bit. In fact our room felt damp from the moment we first checked in...it smelled a little musty and the carpet itself was the slightest bit damp. This bled over into the bedroom where after being out in humid Savannah all day, the sheets in our bed never felt exactly dry leading to uncomfortable sleep. (We stayed in 2 other humid cities on this trip and did not have this issue in either hotel including another Kimpton.) I hate to use words that feel exaggerated in reviews, but housekeeping here was terrible. During our 4 night stay, after the third night, we noticed our room hadn't been serviced at all. Not cleaned, no bed made, bathroom items not restocked and no new towels. Literally, no one from housekeeping had set foot in our room during those first three nights. We called down on the first night to get an extra pillow and blanket. No one every brought us an extra pillow or blanket. On our second day we noticed the iron was not working. We called down to ask for a new iron. No new iron was ever brought to our room. The bathroom itself was nice...we liked the large walk in shower with soaking tub. But a few little oddities...there were bars of soap, but no soap dish so after using it, it would stick to the counter. We ended up make-shifting a soap dish with the cardboard that the soap came in which housekeeping didn't attend to. There was a box of facial tissue, but not in a tissue box of any kind...just a generic brand cardboard box of tissues sitting on the counter...which almost ran out while we were there. In the lobby, the fruit-infused water which we love from all our other Kimpton stays (including another one later on in this trip) was almost always empty. I recall coming back to the hotel after a full day or evening out on 3 separate days and the water being completely out. It's a tiny container too which we noticed when we were there and which was accentuated when we want to another Hilton later on in this trip to see a huge water container which was never empty. The first time I noticed it empty I asked the person behind the front desk and he said that he had just filled it but lots of people came down and filled up large water containers. (And they were out of water bottles.) Okay, I guess that was an issue, but since we encountered again, empty, 2 more times on 2 different days, maybe they should realize they're not meeting their customer's needs with what they're providing. The exterior facilities of the hotel felt a little dates...the pool especially didn't feel particularly modern or boutique. The fitness room was small and very little to do in it. A few machines and, unlike almost every other fitness room I had been in at other Kimptons and other companies' hotels, no handheld free weights...so that didn't serve our needs either. While we were checking out, the phone rang and the front desk person who was dealing with us, turned their attention to the phone call and spoke with them for a while before telling them they had another customer and putting them on hold. So after all that (and we had a truly wonderful time in Savannah, a gorgeous city we definitely hope to return to) we were glad to leave and, if we're lucky enough to come back) we would choose to stay at a different hotel. Probably one closer to the center of the River Front District.

Fantastic staff!!! Everyone working at this property are helpful, professional and so accommodating! We were fortunate enough to get a suite with a balcony (thank you Jacqueline ) Smooth check in and valet service! Room was clean with plenty of towels - glasses in bathroom and on a tray in bedroom with ice bucket. Balcony was large enough for two chairs and overlooks the pool. Great location convenient to river street restaurants and shopping! Huge Thank you to all the staff! YOU ROCK! Looking forward to our next visit

Dismal. Under renovation with zero consideration for guest comfort. Must have to pay extra for eye contact from the rude front desk. Place is awful. Stay away. Restaurant in a meeting room. One overwhelmed server. Steel cut oats are really day old mushy oats.

We loved this hotel. We had a girls weekend in Savannah and this hotel was perfect for us. The front desk staff, especially Zachary, was so gracious and accommodating. The bar has great drinks! The waitstaff in the restaurant was friendly. The rooms were clean and comfortable. Just an FYI, this is a very dog friendly hotel, which we loved, but not be for everybody. The pool area and secret garden are amazing!! They are both must sees! Overall, I would definitely stay here again.

Day 1: Wife and I arrived later than expected and already very impressed with the service. First impression is boutique hotel with a very quaint yet historic feel. We were greeted with warm reception at the front desk by Ms. Sharonda who went out of her way to ensure we had everything needed. She was super helpful and kind while answering all of my silly questions. The standard king room is very spacious, and more than enough for couples retreat / getaway. Very excited for our 4-night stay.

Beautiful historical building that is currently the Kimpton Brice hotel. The staff are so friendly and hospitable they make this hotel so special. From the bellman to the front desk (Rodney), and the manager (Xavier) everyone is so helpful and kind. They allow pets and are one of the few hotels rhat don't harge an additonal fee for our animals. The rooms are clean and comfortable and many have views of the lovely interio courtyard or park. The restaurant has a nice breakfast. It is in the heart of Savannah within walking distamce to most attraction and the riverfront. I highly recommend this beautiful hotel if you are lookong for a place to stay in Savannah.

My girlfriend and I planned a weekend trip to Savannah GA, and due to unforeseen circumstance, we had to cancel. (My girlfriend husband was admitted to the hospita). We had booked through a 3rd party and was told by the 3rd party rep that we may encounter a cancellation fee. However, after speaking to the manager, Adina, at the hotel and explaining the circumstances; she was empathetic, understanding and approved waiving the fees. She provided outstanding customer service. I will rebook with this hotel.

Blame goes to the hotel as well as Hotels.com because neither side took ownership of these items: - the price per room did not tie to the total amount I was charged, and I have video proof the site malfunctioned. Need I say they told me I had to pay the higher amount? - Hotel.com lists feee Wi-Fi. Not true. They also show the room has a tub. It did not. Issues that fall entirely with the hotel: - phone in room didn't work; no way to call the front desk - no Do No Disturb sign in room. They provided one after I brought it to their attention. - dog barking nonstop literally across from my room. The suggestion: I move rooms, not the party with the barking dog! As others mention elsewhere, the hotel seems understaffed. I would not stay here again and do not recommend the hotel.

Underwhelming all around. Rude valet, unresponsive guest services and the room looks like a laquinta inn.. tiny and unimpressive. Best part was front desk woman was nice and personable but this place is a pass all the way around including the bar terrible service.

do not book - worst hotel i've ever stayed at - incompetent staff stood in lobby for more than an hour after midnight (only ones there) could not check us in our answer our question - is there a problem? do not stay here.

Going through renovations - rooms are not up to par for a Kimpton. Room had beat up furniture, broken mirror. Tv can not cast from your phone. Staff mixed - some super helpful/others dismissive. Overall not the staycation experience we expect from Kimpton. Kimpton needs to get it together and solve these problems.

Let me start out by saying that the service at the hotel lobby desk was great, but it was impossible to reach the front desk by phone throughout the Saturday evening on which we stayed. Once we arrived however, I was happy with the visit overall. The main knock on this location were the dirty carpets throughout the hotel. We stay at Kimptons as we travel with our dogs so I do understand that things happen - but the carpets need to be replaced. The location of the hotel is great - walking distance to River St. and there is a great park and easy parking that happened to be free on the street the night we stayed. Valet was $40 and was the only way to park in the parking garage. Overall a pleasant stay.

Booked for a spring break trip to Savannah. Under the assumption that this hotel could keep up to the standards of the Kimpton brand, we soon faced rude and incompetent staff (including front desk employees and valet). On the first day, it was pouring down rain and we needed to retrieve umbrellas from our car. Upon requesting out car, we were confronted by a valet driver who felt the need to explain to me the concept of valet and the understanding that if I wanted to get umbrellas out of my car I needed to go and search for the car in the garage. This service is $44/night with in and out privileges. Upon the second day, they failed to clean our rooms until 6:45 pm that night. We were told that there were over 300 rooms and only two housekeepers. During the time they were supposedly cleaning our rooms, we had to sit outside in the patio area for more than an hour. Once we returned to our rooms, we quickly realized they made up our bed with the same dirty sheets. When I complained to the manager she stated "travel is a privilege many can't offer so be grateful." The entire time we felt like a burden and would be referred to by our room number. This current staff is running this hotel into the ground. Savannah is a beautiful city and this hotel is a disgrace. Do not book at this hotel! You'd be better off at a Motel 6. EDIT: When asking the front desk staff for clean sheets, Sherry at the front desk threatened to call security on us. Her co-worker stated that they didn't have security. My friend is African American and only threatened to call the cops on her even though there were other individuals complaining how filthy their rooms were. It became clear that Sherry was intoxicated as she was stumbling and slurring her speech. According to other staff members, this is not the first time she has been intoxicated. After realizing the potential repercussions of her outburst she attempted an apology.

the receptionist was super rude. tiyana gave such a rude attitude towards latinos so unprofessional.

Oh my word! Stay here! The staff is incredible, lead by amazing GM Ryan. Location is perfect. Nice rooms, lobby and the outdoor courtyard is so spacious and lovely. AND did I mention: beyond dog friendly?! So precious to have my two Goldens so welcomed; all the dogs are welcomed! Love me a Kimpton property! Cannot wait to come back! Thank you Ryan and Team!

Great hotel. Nice staff very friendly. The hotel is super cute and clean. Even with allowing pets it was always clean and at night it was very quiet. The only thing negative I have to say is that the beds are in some kind of platform so when you move the squeak was pretty annoying but besides that, it's a wonderful hotel. You can valet ($40 a day ) or you can park for free on the street.

I've stayed in many Kimpton hotels & have top loyalty status. However the remodeled hotel room was dirty with the HVAC vent & closet shelf covered in dust, had to call 3 times to get towels & 2nd robe, power outlets didn't work - the final straw was finding something stuck to my pillowcase - 2 small brown pieces covered in hair. Moved to another room which was better with exception of broken luggage stand & then found the prior occupants leftover food in the refrigerator- gross!