Kindred Hospital San Diego

We have been blown away with the amount of support and transparency the doctors nurses and staff have given us with our family member!

I have mixed feelings about this hospital; nobody is perfect. PROS: Angelina (Physical Therapist) and Sadie (Speech Therapist) were excellent. They cared deeply for our daughter and showed real compassion. CONS: Not all caregivers are equally committed. Some see it just as a job, while others treat patients like family. Overall, the facility is clean, nice, and well-kept.

The positive: The facility is clean; the nursing and front desk staff act professionally in general and seem competent in individually performing their clinical tasks; it's easy to visit and they have competent security. Nurse Jessica was perhaps the most caring and helpful person at the hospital. The negative: Extremely poor internal communication that impacts external communication. The communication is so bad it negates and taints every interaction. Because of the poor communication, my family was not informed that the patient was transported to another hospital for an outpatient procedure. It caused undue stress for the patient and ultimately robbed us of a last visit before death. Even during their stay, rooms were changed so much, we didn't know where they would be next. There was no warning of an exposure and isolation and that caused other issues with a vulnerable relative making a visit. I was fielding calls from my loved one's 'normal' care providers for chronic conditions WEEKS after they died. These were providers that should have been informed immediately or within a short time frame as a course of coordinated care. I had to answer, no less than FIVE times throughout the day, the question of who was going to claim the body from their hospital on the day of the death from various employees working at Kindred. Through all of this (and much more), not a single call on grief support or any other help. We had to wait for the death certificate to get an answer on the cause of death. The runaround and circular diversionary tactics used to tire out and dismiss family members asking questions is quite impressive. We still don't have answers to our questions and have had to resort to asking the mortuary instead. How hard is it to answer the questions of what caused death and if certain medical procedures that were consented to were done/completed? I regret that I sent my family member there to recover and they died alone. The only consolation I have is that this place is, unfortunately, better than others offering similar services in San Diego. This facility needs more staff, better communication systems to ensure information loops are closed and a better coordinater who doesn't push Medicaid at every instance. It got to the point where it felt money/profitability was way ahead of care.

I want to do a shout out to nurse Alex Knipper, who went above and beyond with my dad today. He gave him a spa hour in bed. Bathed him, provided clean sheets, and just made my dad’s spirits so much better. Its clear he truly cares about his patients.

I'm here at the facility they are tending my brother from recovery so far it's ok the facilty is clean the staff are ok alex is a great nurse they are caring for my brother well only thing I can say on a neg. Is I know they must be busy but I hear patients screaming for drinks and food and even though there is staff right there they seem to ignore them or takes them awhile to respond even though there not even 6 ft away 80% of the staff are interactive very professional and empathetic but some are just cold forgetting that these are people scared alone so maybe a little empathy goes a long way but his nurses have been awesome very astute quick and very patient

DO NOT SEND YOUR LOVED ONE HERE. My mom was sent here because she had a trach and needed to be weaned off oxygen after suffering from ventilator associated pneumonia due to her spine surgeries and becoming paralyzed. This was 2 years ago in September mind you, 2023. They left my mom COVERED in STAGE 4 BED SORES. They left her soiled in her own urine and feces. They lie to your face and tell you they’ll be getting pt/ot every day if they’re up for it when they barely even showed up. KATIE the “physical therapist” fractured my mom’s fibula while she was there in a “stretching”session. SHE STILL HAS PAIN, and is STILL RECOVERING from the awful bed sores and pain in her knee to this day. Case management Alicia, AWFUL. I was 19 years old dealing with this alone, no one helped. They only made my life 10x harder and worse, and caused my mom pain 2 YEARS LATER. I’m sure this place has tons of lawsuits, I hope it gets shut down. Shame on you.

Great hospital for long-term recovery. The staff is amazing—always willing to listen and communicate with you. The front desk team, especially Josh, truly stands out. He’s always ready to answer any questions and goes above and beyond to help in any way he can.

Lana is such a great RN educator. She takes the time to explain things and is good about checking in to make sure you understand each topic. Since our first interaction, she has made me feel welcome and at ease :)

It has taken me about 4 months to muster up the strength to finally write this review. My mother passed away at this facility in May of 2025. She was transferred here after a stay at a local hospital. The first day she got there, she described Kindred to me as "rinky-dink". She declined very quickly upon arriving there. It all happened so fast. My mom did not arrive at Kindred with a DNR, and the doctors somehow allowed her to give herself one despite not being in the right mind to do so (severe mental health disorder plus long term oxygen deprivation). She had told me two weeks prior that she did not want a DNR, but was very clear to me about when to let her "go". They allowed her to decline life saving measures. There was nothing I could do since I wasn't her power of attorney. I was going to request that they re-evaluate her ability to make her own decisions, but she didn't make it through the night. I later found out from my sister that even when my mom was barely about to speak, she requested to be transferred out of there. To make matters worse, I was extremely ill with influenza at the time and wasn't able to be there with her physically. I knew her body couldn't handle getting sick, and we still had hope that we would figure things out and get her the procedure that likely would've saved her life. If I did not have the flu at the time, I know things would've turned out differently with me there advocating for her. It's a guilt I will have to live with forever. The ironic thing is that I had to go to Kindred after my mother passed away to fill out her admission forms. The reason I had to do this was because she wasn't in the right state of mind to fill them out herself. But for some reason, she was deemed to be in the right state of mind to give herself a DNR. My advice is to avoid Kindred at all costs if possible. If not possible, make sure you stay very involved and advocate on your loved one's behalf. Please don't let your guard down and leave anyone you care about to fend for themselves at this place.

My brother was recently at Kindred hospital (Sept/Oct 2025). He was given excellent treatment by all nurses. The facility was kept clean at all times and they were so nice to him. I was grateful for their excellent care and their wonderful bedside manner. It helped him be able to keep his spirits up. The only complaint I have is the Dr. never communicated with us. All information we received was from the nursing staff. That was unfortunate.

In November 2024, my grandpa was admitted to Kindred Hospital San Diego for serious breathing issues and had to be on oxygen. While a couple of nurses were kind, most were slow, inattentive, and took forever to respond to his calls for help. One night, after being ignored, he lost consciousness. My aunt stayed the night to make sure he was okay, and instead of understanding, the Director of Nursing, Sherri Navedo, came in yelling at her in front of my grandpa and even threatened to call the police. The worst part is that during the week he was there, multiple nurses actually asked us who would be staying the night with him. We explained every time that we were told it wasn't allowed, but the nurses would tell us it usually was. There was no consistency or clear communication. Right after that confrontation, my grandpa's oxygen levels dropped and wouldn't go back up, even with the mask. Just an hour or two later, he passed away. We can't say for sure the stress caused it, but it felt like the final blow. No family should ever be treated this way during such a vulnerable time. I would never recommend this hospital to anyone.

You guys lost his phone AGAIN. After three days of trying to get ahold of someone and being told twice that people would call me back, I finally got through and spoke to his nurse today just for her to let me know he doesn't have his phone with him. Spoke to another woman in a different department where he was before being moved to a different room who physically looked and didn't find it. This is so ridiculous.

The lack of attention from the nurses is horrible, you call to get an update and they never know what's going on with their own patients you ask to talk to the doctor and the nurses don't pass on the message they never answer the phones and when they do All the nurses are really rude they say they're busy and will give you a call back which they never do, the state really needs to check this place they don't take care of their patients if your not there present or going on the daily they just leave the patient without care! Also violated HIPAA by providing information to people they weren't supposed too while have a very detail list of the only people they weren't supposed too supposed to share information too! This place is just terrible

My wife, 80 years old, spent two weeks at Kindred. The staff was wonderful and we can recommend this hospital highly. Thanks Kindred!

Samuel Olmscheid took great care of us and our family. He made sure to answer our questions at any moment, and went above and beyond for us and our loved one. Thank you Sam

Way over due review. This place killed my father. A lot of incompetent people working here. The unfortunate part is there aren't many facilities to choose from. A stupid nurse took out my dad's medication line that was in his vein in his arm because she thought it was infected. The reason she thought it was infected was because his arm was swollen but my dad is a dialysis patient and anyone would know that these types of patients retain fluid which moves around to different parts of the body. So this dumb nurse removes his pic line where he receives pain medication. Mind you that that pic line was put in there with a surgery team that was not easy to get done. So this nurse removes it without any family members being informed. Now my dad is forced to take oral pain medication which then causes him to get his bowels to back up because oral pain medication causes constipation, They then have to give my dad enemas through his rectum which then causes a hematoma in his rectum wall. He then has to be taken to the hospital which we had to fight with the head nurse to transport my dad to a hospital to see what was happening to my dad because his color to his face was changing to a pale blue. This place is just a mess. My dad was taken to the hospital where due to all the complications that this facility caused there was no way to save him. The nurses name who assisted in my father's death is Sara. The most stupidest person ever. She probably doesn't even know what she did. These places need to shut down but of course nothing will happen because this is part of the American healthcare system. They couldn't care less here. 0 stars if it was an option.

This is a review regarding my son's care at Kindred. He is a veteran and was sent to Kindered to recuperate from a heart surgery and tracheal tube put in. He lost his hearing as well as his ability to walk. The doctors, nurses, support staff, social workers were all great. They were attentive and flexible to tend to his specific needs. A special shout out to the nursing staff specifically for all they did for him. Pam and Josh were excellent supports for him. Cindy at the front desk was especially kind and attentive. Thank you so much for doing all you could for him. Ronnie Stewart

Came in for a Covid booster (Pfizer this time.) There was no wait time and the nurse was skilled and friendy. I hardly felt it.

I'm going to preface this by saying: I am very particular. My father was happy, had no complaints, was comfortable and not in any pain. What more can you ask for right? The facility is nice and clean, located conveniently off multiple freeways, and the front desk are great at making us feel welcome. My father - who came from the telemetry at Paradise Valley Hospital - was treated well and making great progress in speech therapy and PT/OT. Kindred handles admissions and visits very professionally, very mindful of protocol in the midst of a pandemic and a recent spike in cases in the San Diego area. Case management is excellent and listens attentively. They are easy going, knowledgeable, and referred to the patient files frequently. They work as a team, which I loved; I didn't have to cross my fingers my one assigned case worker will be available and be the only one to know whats going on. I asked for a speech therapist that could speak Ilocano and that was no problem at all!! This is kind of a big deal. I can't tell you just how much this made my heart sing. Though my father speaks multiple languages fluently, including English, I found he communicated best in Ilocano, his mother tongue. My one complaint is they have far too many patients than they can handle administratively and this problem shines through once you so much as reach out to patient relations. In fact, they'll be quick to remind you they have 75 patients and other families if you ask too many questions. I'll be generous and say this was a communication breakdown exacerbated by the pandemic. We have most of our family in the Philippines and had been trying to make use of the iPad/Facetime Kindred allows patients to use. The nurses really tried their best to help us; the management I would say failed to understand how important this was for my father's overall wellness. Being in a facility is hard, but when its medically necessary, we are really putting our trust in strangers. I'm not one to just hope for the best. So when patient relations left was slow to reply and then altogether unhelpful, I was floored. I didn't realize how complex setting a schedule for iPad use. I would buy my own but there was that clause in admissions paperowkr If your loved one is fairly stable and can verbalize their every concern; if you're comfortable following up frequently and being asked to call back; if you are knowledgeable about medical terms and thoroughly understand your loved ones needs, Kindred could be a good fit for you.

This place is awful. My brother went in to have his foot wound monitored while his home health nurse went out of town and ended up passing away. He was a type 1 diabetic and didn't receive his insulin for 5days. On the day he passed away/ before he actually passed my mom asked one of nursing assistants to pls stay with him while she stepped out to make a phone call. The nursing assistants response was "I am not a babysitter!" We've been blaming ourselves for agreeing to have him admitted here despite the bad reviews and I've been dreading to relive this memory to post a review but I want patients and families to know that this is not a safe place to be . Pls go anywhere else

My dearly departed sister Hasmig was a patient at Kindred for well over six months. I was at her side daily to insure that the proper care and attention was given for her speedy recovery and wellbeing. Family provided 24 hour watch over her. Doctors Hom, Clark, Hammas, Davis, and Pitt would stop in during morning rounds, grab a stethoscope and listen to her heart. Yes, these doctors kept her alive but barely. They never gave her a chance to improve. Pulling the plug was their recommendation. The nurses (RNs/Lydia, LVNs) were another nightmare scenario. My family and I had to keep after them to do their job; i.e., reposition, clean up, give meds, etc.--felt these duties were demeaning. The only cooperation we got were from the CNAs. It is sad that very critical patients, like my sister, are subjected and placed at Kindred to be abused and eventually killed; negligence by the staff. I wouldn't place my dog in Kindred. My poor sister lost her life at the hands of the incompetent medical and administrative staff at Kindred. The California Medical Board should investigate this facility. May my sister Hasmig Rest In Peace!

I go sick ended up in Sharp Chula Vista. After 7 days they transferred me Kindred Hospital San Diego. I was there for almost 22 days. The staff at Kindred treated me like I owned the place. Sharp's Hospital is an acute care facility. Kindred Hospital is a long term care facility. Both hospitals basically saved my life. I would recommend Kindred Hospital in a San Diego Minute. I know the saying is in a New York minute. My treating doctor, was Dr. Elion Brace. He was an excellent and amazing doctor. He came and saw me every day that I was in the hospital. I would recommend him if you're looking for a good doctor. He also sent copies of the medical charts to, family doctor and my cardiologist. I can't say enough about Kindred Hospital San Diego, Sharps Hospital Chula Vista. The Chula Vista Fire Department and their Paramedics Team. The doctors in the hospital emergency room too.

I would really like to acknowledge how Sarah (The lady that sits at the front desk in the lobby) went above and beyond for my grandmother. She was always so helpful and patient. My grandmother really loved it when she would stop in and check on her. She really went the extra mile, and my family appreciates that so much. Thanks Sarah!!

So as of today 10/21/2023 at 10:15 I arrive at kindred hospital to visit my dad mind you when I walk into the building where all the patients are in the 400 rooms it smells putrid as if someone had been sitting in there feces and urine all night and day it was ridiculous I even seen a doctor come out and asks why it smelled so bad and wanting to know whose bed it was. I also had rang for a nurse to com and change my dad who had been sitting in his own feces I could smell it and he agreed that he needed to be changed I called for a nurse realized after 5 minutes that it was taking quite a bit to respond or even get an acknowledgment so I put a timer on and 20 minutes later after me going back out into the hall and a male nurse asking if I needed help with anything even though there was a flashing light above his head so in total it took 25 minutes to respond to my dad who is in need of being changed and sitting in his own feces. I understand that when trying to wean someone off of a ventilator they may be calling for nurses non stop but it is your due diligence to answer every call within a timely manner and do so kindly with out attitude.

My 55 yr old brother was in Kindred of San Diego for 5 months. He came here and ended up leaving in worse shape then coming in.He left Kindred in a ambulance to Scripps La Jolla . They gave him emergency surgery and remove his colon to save his life. I was told they removed a feces the size of a baby's head. When he got there he was covered in bed sores the size of grapefruits . Both hips ,tail bone exposed & both upper legs area had stage 4 sores. I highly don't recommend this place if you care about your love one. I was an active Avocate for my love one , tried my best to communicate w Doctors and staff and he still fell through the cracks. I don't have anything nice to say about his doctor.. but very disappointed. Dr GERSTER I hope one day you end up in one of your own facilities and receive the same care you have given to my love one.SHAME ON YOU.

I work as a mortician so this review comes from a different spectrum than regular customers or patients. Never before have I been disgraced with such lack of care and unprofessionalism from the nursing staff than I have in this hospital. It would appear the people here aren't capable of doing their jobs and rather than admit it with sooner rather blame you for your work ethic, and just be standoffish as opposed to a caring and understanding individuals that you would expect from doctors or nurses. When addressing the issue with the management, it would appear that they had no inclination of addressing this issue as they choose to listen to me silently and as I was done wordlessly let me leave with nothing else to add. A sign that this has happened in the past and they're used to dealing with these kind of complaints. All in all I'm not sure how patients fair from this hospital but from a professional and business side I would not recommend doing business with these people. The way they handled decedent affairs is disrespectful to both families and the workers involved.

Update: My mom was at Kindred for over a month and was moved to a SNF -- Unfortunately, our experience with our assigned social worker wasn't a very good experience and ultimately had to deal with the director since we didn't seem like the person who was assigned to us didn't like to deal with families since she never acknowledged us or called us back with the information we were waiting for. She also sent my sister & dad to see a "long term care" facility that couldn't even accommodate ADA (my dad is in a wheelchair soooo says a lot about how this person knows about facilities) Very disappointing. Some observations from an outside perspective: - lots of kinks being worked out internally in regards to processes, expectations, and responsibilities. It seems like things get moving when you begin to contact the senior leaders. - There is a TON of room for improvement and the conversations we've had with many of the employees at Kindred were REALLY trying to get to their goal - Ultimately I can't understand why some workers are so good, and then others are not. My overall impression of Kindred is gratitude to the nursing and CNA staff - they were attentive, knew their job well, and did their best to make my mom's recovery comfortable and pleasant. They are angels. I'm grateful to have been lucky that we had staff that were good and not like what was described in prior reviews. Also, a note to some families, being nice goes a long way - don't think that being demanding or condescending will get the results you desire. People are to be treated with respect. Dr. Hom was good and we appreciated his sympathy and earnest in helping my mom get well.

Only reason why I'm even giving 1 single star is because you HAVE TO leave at least 1 if you wanted to leave a review. First off.... THE ONLY THING POSITIVE to say is that MAXINE AND TESS ARE AMAZING. Kind, compassionate, caring, professional R.N's in ICU. As for the rest of the skilled nursing staff we encountered... SUCKED! I wouldn't dare entrust my dog in their care!! Terribly under educated in SN!! My poor grandpa was dumped in a room after being moved from ICU for recovery and left alone, soiled and totally ignored by staff for 2 hours until my family arrived to find him treated with NO DIGNITY, RESPECT OR CARE. Promises were made by SN, but we took our grandpa out of that dirty Hell Hole immediately! THIS HOSPITAL IS SO OUTDATED WITH PEELING WALLS, STAINED FLOORS, RAGGED FURNITURE (COME ON... FOLDING CHAIRS IN PATIENTS ROOMS?! Tacky!!) SN REJECTS SEEM TO BE THE RUN OF THE MILL EMPLOYEES.

Been in another rehab center in last year plus 2 different hospitals. care given here has been outstandin. Nursing staff including there supervisor(helps out when short of staff) are professional and cater to your needs. Because of shortage of nurses nationwide they bring traveling nurses in and they fit right in with staff and you can't tell difference which is a tribute to the administration and local nurses training them. Addionally they take time in training local college nursing students for next generation nurses. Last comment the rehab department is outstanding. They are self motivators and work with you to achieve goals.

My mom was at kindred for 6 months due to brain surgery complications. There were many angels that helped my mom through the emotional journey. big thanks to Cindy ( ray of hope and sunshine), therapist Amanda(thanks for never giving up), speech therapist Andrea, nurses, Sarah , Yvette, Delahi, Connie and CNAs Melissa, Michelle, Andrew, and Charmayne. Thank you Erin for helping us get second opinion at UCSD. UCSD saved moms life. The reason for 4 stars is the scripps on-site doctor. Didn't spend much time with mom . He pretty much lacked being proactive on contacting scripps neurosurgeon when mom declined. We were not able to see my mother until end of March due to Covid restrictions. It took two weeks along with myself, my sister, therapist and nurse Sarah to get doctor to make contact with surgeon to move appt up. He had the indecency to tell me " it's interesting in the family's perspective ". This is our mother and he pretty much told us to make her comfortable. He gave up. All I can say is the other staff took good care of my mother with dignity and care My mother never gave up and glad we got second opinion. There is a lot of great staff at this facility.

My grandfather stayed here and he just absolutely loved it. All the doctors and nurses are so nice and kind and compassionate and professional. The morning welcome from Cindy and Lyenne were his favorite. Thanks kindred team

My mother was brought to kindred hospital and I couldn't have asked for a better place for her! The people here are so caring, from Lynnae who was extremely welcoming and very helpful to Cindy and Amy at the front desk who always helped me with any question I have. It's hard to find a place where you can trust someone is important in a special as your mom. there is no other hospital I would rather have my mother be cuz I know she's under the best care . Thank you so much to all the staff at kindred!

From the moment my grandmother was transferred to this hospital, our experience was exceptional. The case manager, Shirlee, demonstrated compassion and was available for any questions my family and I had. Even through our hardship, Shirlee, Dr. Clark, and the rest of the staff expressed empathy. I would highly recommend this facility.

Leaving Sharp Memorial's Surgical ICU after two weeks was unsettling. There are basically two choices for long-teem acute care and although our initial impression of Kindred was not a good one (we saw their ICU and there simple IS no comparison to Sharp's state of the art ICU!) we chose Kindred on the recommendation of Sharp physicians. My husband suffered pulmonary and cerebral embolisms following knee surgery. Kindred's medical staff were exceptional. They were consistently caring, concerned and competent. Don't be put off by the aged facility-it was built in 1940. In one month my husband improved so much that everyone is amazed at how far he has come. When you have staff hugging you when you leave, high-fiving new accomplishments and telling you they will track you down to come visit, you know they care! As a family we have found that if you are involved in your loved one's care, ask questions and treat every person who surrounds them with kindness, gratefulness and respect, from the custodial staff to the doctor and everyone in between, you will receive the very best from all of them. Also, when you have employees who have worked at a facility for 10-20 years, that speaks volumes. We can't say enough about Kindred-it is one of the very best, especially if you have pulmonary and tracheostomy issues!

My dear husband spent almost six weeks at Kindred Hospital in San Diego, CA and it was the worst experience he has ever had in a hospital! Here is why, the lack of the English language, miscommunication from the top to the bottom, such as case manager, nurses, doctors, etc. Then the negligence, and verbal abuse from the nurses there. Some did not even know what they were doing. The nurses and doctors wouldn't even introduce themselves, so you never knew who you were dealing with. They would lie to you, you never got straight answers. You would complain and it would land on deaf ears. Of course it would not get resolved. It was like a horror movie! We had to demand for my husband to be released due to negligence, verbal abuse my husband had to endure. Due to the care he got from this horrific place, my husband has suffered pain on his neck and shoulders due to him being bedridden for 6 weeks, unable to climb up four steps at home, suffered mental anguish and anxiety as he felt his life was in danger. Also, cuts and scrapes, bruises that he didn't have before. Another one I may add is they left him in the bed for four days when he needed to have a bm! He ended up coming out of there worse than he went in. He's even had nightmares over this! Want everyone to know that Kindred hospital in San Diego, CA is not recommended at all! They're very calloused and seems obvious that this is a regular occurrence for them and they just don't care. Shame on them!

I would give a negative review if possible. My mom spent 3 weeks here to "rehabilitate herself". She spent 2 weeks with severe abdominal pain that they could not figure out. My stepdad got her out and transferred to the Naval Hospital San Diego and they figured out that same day her gallbladder was bad. She died the next day. Biggest mistake we made letting her stay there. I miss you mom

Once again I had a friend that was sent from Scripps hospital to the Kindred hospital due to platelet problems and this hospital was the most under ron facility and between the caseworker never really doing her job other saying I'm on it and I'll get back with you and no one ever taking responsibility for what they did as I almost killed my friend with giving her drugs that put her almost in a coma and failed to call any family members or to let them know that she was in dire danger they just covered it up and I was a shame if we were so happy we could've sued him and we probably would've won on the dot it's just a shame that when you're on your worst health you're damned into these places that their only thing is is how soon can we get you out and they just walked by their sweet as honey to you they will always say yes yes I'll get this done don't worry you just get healthy and they don't do anything if possible please find another place for your loved one for their sake and your well-being as well take care

My husband required a months recovery after a month in ICU at Naval Hospital. I visited two long term hospitals that were available too us, Vibra and Kindred. The tour of Vibra was nice. The hospital was clean and nice enough. The underground parking for this hospital was horrible. My visit to Kindred presented an older hospital with ample outdoor parking. The staff was friendly courteous and very generous with any knowledge you might need. The place was clean. I chose Kindred. We had a few minor problems that were resolved. Overall we were satisfied and recommend this hospital

With a heavy heart I am writing this review. I feel that I have to spare others from the heartache my family and I are now going through. My beloved sister spend six months at Kindred Hospital and they killed her slowly. The facility is dirty. The staff is lazy, especially the RNs. They did not do anything to help my sister. She was only being kept there so they could bill the insurance company. If anyone out there has a loved one needing long term acute care please don't take them to Kindred. We were there everyday to make sure they kept her clean. We were to scared to leave her alone. Kindred deprived my sister of medical treatment. One of the biggest problem with Kindred is the insensitivity they have towards the patients. The facility is archaic and they are not providing any new medical technologies to patients. One day we walked into my sister's room and she was covered in poop. There is only one thing goI can say about Kindred is that they have just a select very few good people that care.

Bruce S. My husband also a patient of Dr Krevitz, was killed by Krevitz and staff at Kindred. They gave him meds that he could not handle (allergies)Meds that were noted on his file. He died in Kindred ICU on June 14, 2015. An autopsy was not given. No medical meeting to discuss his case. And I was given the run around. I cannot forget how their neglect brought my husband to an earlier end than was necessary. NEVER TAKE A LOVED ONE TO THIS FACILITY.

Do not take anyone you care about here! I couldn't figure out how to not give them any stars. My wife was a patient at Scripps Green Hospital. While there I was approached by the Kindred representative, Kathryn. She told me that Dr. Krevitz at Scripps is on staff at Kindred and since she is familiar with my wife's case, it would be an easy transition for my wife. I was invited to take a tour of the facility on El Cajon. I went to the facility and met with Gene who showed me around. I made the decision to send my wife there when she was able to be discharged from Scripps. That was a big mistake!! It turns out that while it was represented to me that Dr. Krevitz would look after my wife, she didn't. My guess is that Dr. Krevitz is just shilling for Kindred while on staff at Scripps. We were assigned a Dr. Hom, who turned out to be the most incompetent doctor that I have ever met. The physical therapy staff at Kindred gave up on my wife after a few visits and I did not find out about it until almost a month later. My wife had major brain surgery and was declared incompetent and I told the Kindred staff to let me or my kids know if there was a problem. That was never done so my languished and did not progress. Also, when Gene was showing me around, he showed me a room where the doctor on call slept in case there was a problem. What a lie! One Sunday my wife started having convulsions, I demanded that the doctor that was there come see her. I was told that there was no doctor in the hospital even though Gene said that there was always a doctor in the building. Of course, Dr. Hom was at home and had to give instructions over the phone to the nurses. At one point we were told by Dr. Hom that my wife should be sent to hospice since she would not progress. When we explained to Dr. Hom that the surgeon who did my wife's brain surgeon (who happens to be one of the best in the country) said that due to my wife's condition, it would take about 6 months for us to see much progress, he said that he didn't believe it and we should consider hospice. Let's see, who do I believe, one of the best brain surgeons in the country or a hack working in an LTAC. With very little help from the staff at Kindred, I managed to move my wife to a skilled nursing facility (Pt. Loma Convalescent Hospital) where she made huge progress in her recovery. To finish this story, a month after she was taken out of Kindred and sent to Pt. Loma Convalescent, my wife got to come home and is doing remarkably well. The prediction by the brain surgeon is coming true and my wife's brain is healing well. This is the same woman who Dr. Hom said should be in hospice. My wife is doing her Physical Therapy, Occupational Therapy and Speech Therapy and is showing amazing progress. This is the same woman who Dr. Hom said should be in hospice to die. This is the same woman who the incompetent therapists at Kindred did not have the patience to work with. Do not send anyone that you care about to Kindred Long Term Acute Care Hospital! Don't believe the lies that you will be told by Kathryn or Gene! Do not believe them when they tell you that there is always a doctor in the building. Do not believe when they tell you that their physical therapists are great and will help your loved one! If you are a Scripps Green patient, do not believe that Dr. Krevitz will look after you loved one, she may be on staff at Kindred, but she is also a shill for them.

I rarely write bad reviews. It has taken me a while to write this I have had time to re-think & consider my thoughts about my father's short stay here. First of all, we transferred him to Kindred in hopes of bringing him home with a BIPAP Machine - which never happened. I work in the healthcare field as well I asked around, asked people from the Imperial Valley as well. This place was highly recommended & has been given awards in Respiratory Care. Truthfully if I could turn back time I would not have transferred him there. They managed to lose his blanket from home off the bat. Not one documented in his belongings - so it never existed. They took two days to change the gown he was transferred in from El Centro. I know it was the same one as I had changed it before I left to go work in SD, waiting for him to transfer out to Kindred. He got a decubitus as well from the beginning night he stayed which progressed worse throughout his stay. If I wasn't there everyday to check on him, I'm sure they would of left him filthy. My father was alert & orientated, simply couldn't breathe & was weak. He needed constant assistance to turn. They had an improperly working oxygen regulator, that when I came in one day was blasted to 10L then would go down to 3L - with the pulse oximeter machine alarms set with a low of 88% (people on Oxygen should be at least 92%). The BIPAP MACHINE, one day got unplugged, it alarmed something I had never seen before. I place my dad on the cannula, since no one came to the room for at least 15 mins while the alarms are blasting from the machine I went to the nurses station. I tapped the nurse standing at the station on the back, asked her to come to the room and get a Respiratory Therapist to Room 5 - before I could get out that my dad can't breathe well she gets on her cell phone & puts her back to me and leaves. Finally, a respiratory therapist came to the room, since she heard it alarming. Could you imagine it took 30 or mins more. Luckily I am knowledgeable in what to do, but what if I was someone wasn't - that means their family member could of coded from Respiratory Distress. Anyhow, it turned out the nurse who ignored me in the nurse's station was Dantea - the charge nurse!?! They stopped his much needed dialysis, because his access clotted & were not aggressive in continuing it despite me telling them he needed it regardless of his urine output. It really sucks because there were some excellent nurses & CNA's that work hard & actually care. My father's health deteriorated back to square on with in 14 days of stay, they intubated him 11/29. They began sedating him and did not check his neuro status accordingly & thought I was an asshole for asking to. They finally did dialysis after he became encephalopathic. The ending of his stay was him coding & dying infront of me. They worked on him for an hour doing several rounds of CPR which is why I give them at least two stars. I am not ignorant to think his health was not poor, I just think if they would of continued the dialysis he would of been able to come home with us. Don't bring your loved ones here if you are planning to bring them home.

For every well-trained, skilled medical professional working at Kindred there are 6 others who are unskilled, completely unprofessional and downright dangerously ignorant of basic healthcare practices. Many of them do not speak or understand English at all. Many of the staff do not have full licensure as RNs, LVNs or Nursing assistants. DO NOT BRING ANYONE YOU CARE ABOUT HERE FOR HEALTH CARE. Only bring them here if you want them to die. My mother's dialysis hookup was randomly disconnected and left on the FLOOR at some point in the middle of the night. We discovered it on the floor when we arrived in her room at 8 the next morning. And this is just the tip of the iceberg... My wife and I listened to two women crying and screaming in pain from 9:00 in the morning until 7:45 in the evening. They were completely ignored until I said something to one of the competent RNs at 7:45 , because my mother couldn't sleep. STAY AWAY FROM THIS PLACE. Or, get a good lawyer, and shut this hellhole down.

VERY BAD ATTITUDE! Spoke to Shirley, Case Manager for my brother. She thought i don't know anything about Healthcare. Do not bring any of your family members here

Every time I have been to this hospital I have had a wonderful experience. The front desk and admission staff is the most friendly people I've ever met in a hospital. The food is great. The place is very clean and smells amazing from the moment you walk in the door (how many hospitals can you say that about??). If I ever have to go back to any hospital it will be kindred. Thank you!!

My brother in law was admitted to Kindred San Diego on September 15th in a semi vegetative state and on a ventilator. He suffered a brain injury due to complications from Covid 19. The doctors at the previous hospital he was at said that there was a strong possibility that he would remain this way. Approximately a month after he arrived at Kindred, he was so alert and awake. He made eye contact, mouthed words, moved his arms and legs, responded to commands, and recognizes our whole family. He came back to life from his semi vegetative state. Two months after arriving he is no longer on a ventilator. He still has a long road to full recovery but the doctors, nurses, respiratory therapist, physical therapist, and the entire staff never gave up on him. We are so thankful! Lynnae has also been so great at helping coordinate visits with him, although they are limited do to Covid 19 restrictions, which we believe has helped in his recovery too. And the nurses have been great at setting up zoom calls as well so we can see him daily. The only issue we had was at the beginning with Venus, she's the coordinator who transferred my brother in law to Kindred San Diego. We originally wanted him to be transferred to the Rancho Cucamonga facility but she lied and said the neurologist who treated him at the previous hospital wanted to continue caring for him at Kindred. Come to find out it was a lie and Venus received a commission for admitting him to San Diego. Upper management did get involved but nothing was resolved because at the end of the day he wasn't transferred to Rancho Cucamonga. So just be aware when speaking to Venus or a case manager of what their real intentions are. Things happen for a reason and maybe he was meant to be at San Diego because he has flourished in his recovery. It was just disheartening that we were lied to.

My grandmother was at kindred for over a month. Do not believe the hype about patient care being number one. She did not receive proper equipment, was denied access to specialists (they will keep putting you off when you ask), when these things were promised by the hospital liasion before admittance. There are a few great nurses and RTs, but 90% are so overworked by management that they are burnt out. RN to patient ratio is 10:1 and RNs complain that they have told management that ratios are life threatening, but nothing is done. Medicare/Medical needs to stop by unannounced and document the many safety violations that occur everyday. Call buttons not plugged in, call buttons not answered for over ten minutes, respect for patient privacy violations, and denied access to proper medical equipment and specialists due to cost issues. Expect your loved one to sit in excrement for over 1 hour, or longer unless you complain. Only CNAs do clean up and there are only so many to go around. Patients are basically dumped off, medicated and the minimum done for them. Nurse supervisors don't care, Doctors don't care, nurses might care but due to staffing issues cannot do their job effectively. Walk the halls and see it empty, where is the staff??? Spread thin, I suppose. If you care about your loved one, do not send them to Kindred.

Hi- I really have to commend the nurses here at Kindred. My dad was having an off day due to fear of dialysis. Jose, Joyce and Kelly were wonderfully patient with him, and Jose cheered him up by asking about dad' life in the service. Aaliyah has been keeping the place clean, and Jo, the dialysis nurse, helped calm me down by explaining the whole treatment to me in a relaxed manner. This place is great!

My wife was transferred her on 7/16/2018. OK, the place is old, but it is not kept clean anywhere - from the lobby bathroom, to most importantly patient rooms. Nurses and staff are incredibly slow to respond to patient calls. She has a wound on one of her toes that doesn't seem to be treated properly. She told me yesterday, they put gauze on it 2 days earlier. That's all, no antibiotic, and it hadn't been changed in 2 days.

This hospital is disgusting. The nurses just hang out and complain while all the room lights are blinking. My mother's roommate needed to use the restroom and felt like she couldn't breath and it took forever for someone to come help her. I felt so bad I got up and got a nurse. The one I got just left her on the bed pan and disappeared. I had to get another nurse to help her off of it and clean her up. Then they started cleaning her with the door open and the curtain open with her privates out. I had to close the door for them. This place is a mess. Also my mother has not been offered a chance to bathe since she has arrived and it's been almost 3 weeks. Her roommate has not had a bath in 3 months.....she has bed sores, urine

Thanks to the experience and caring of Dr. Clark, I'm writing this review from home without the traqueostomy in my neck. Most of the different therapist were caring and professional and help me to get better. It was not the same with most of the nurses, specially the staff at the night shift with rude and unprofessional staff. The room did not have water for almost a week and when the plumber came, there was no hot water for the rest of my four weeks there, the result was towel baths with very cold water, not acceptable conditions in a hospital. The call bell was useless. I thank Dr. Clark, to some of the staff and to the UCSD Case Worker Shirley Jones that with her insistence and knowledge facilitated my recovery contacting the necessary professionals to leave Kindred as soon as possible. I do not recommend it.

My Father was admitted to Kindred Hospital on 2/10/17 for rehabilitation. The results just made me remember the sad reality we live in, our elders are the most helpless people in the world and they are under the mercy of someone who decided to work in the health and human service field just for the money. My Dad passed away on 2/13/17, I don't think I need to say more.

The small hospital has some fine features, including some caring personnel, nurses, etc. But it is poorly run, and appears to give the absolute minimal care to the patients. In addition, the worst aspect, is that my nephew was sent home from the hospital twice without notice to the family and without genuine care. The first time he was sent home, he fell immediately and had to be taken by ambulance back to another hospital. The communication is disgustingly inadequate. The doctor is unavailable except for early morning visits where he delivers bad news and then is not available for questions. I have to admit that at the current time I am extremely angry at the fact that my nephew has been put in danger for a second time. So take this review with that grain of salt. However, I am right about the danger that your loved one is in when housed at this facility.

My ex-wife was in hospitals and had three REALLY major surgeries in one year. She was in two of the three San Diego LTACs (Vibra and Kindred). Vibra was horrid; Kindred was wonderful. The staff of Vibra believe that if they keep giving Oxycodone to patients, they will eventually be too week or out of it to push the call button and wake them up. Kindred was excellent at taking care of the patients, and were generally very prompt when some assistance was needed. We were able to have a large number of family and friends visit her, pretty much at any time. The nurses were caring, concerned, and highly skilled. I would recommend this place to anyone who needs long-term acute care.

My grandmother was a patient at Kindred recently and I just want to say, our experience was very good. I wish others who've reviewed Kindred had a better experience, like we did. The staff were friendly and attentive and caring, making the whole family feel comfortable. I appreciate the help from everyone.

Worse place to work , census are always low you can cancel twice a week no excuse for facility! Lvns Rns turn away

Recently my grandfather was at kindred. He continuously talked about Lynnae and how much he enjoyed her visits. I had the pleasure of meeting her on one of my visits. She has such a positive up beat personality and was so kind to me and my family. It really means a lot to have happy people around you or your loved ones when their is illness. Thank you Kindred for hiring great people.