Reggie B.
Yelp
First, let me say the food was certainly 100% 5-star, BUT our server was less than 1 star. Unfortunately on being told to sit where ever we'd like, it took nearly 10 minutes for us to get water, cutlery and asked if we were ready to order. I observed our server laughing and talking to men at the bar, lingering with 2 other tables of 2 men just chatting. During the 10 minutes, she never walked in our direction. We closed our menus and placed them in the middle of the table which is a universal symbol the table is ready to order, but I had to stare at her to get her to the table. Normally, I leave but my group wanted to eat here due to the reputation. In closing to management, a server as bad as this young lady should not be allowed on the dining floor.
For the food, I had ordered the chopped combination sliders, chili cheese fries, and sauced smoked wings. My wife ordered the roasted brussel sprouts, smoked wings "naked" (no sauce), chopped combination sliders. My nephew and his wife had the burger topped with crispy pork belly, burger topped with a grilled pineapple slice, smoked wings, chopped combination sliders and chili cheese fries. As each dish hit the table, our degree of "Ooh, Aah!" Increased! Folks, Kinsmoke needs to open a satellite location next door to my home. Their pit master, and sauce master are on point. The meat was cooked to the perfect temperature and seasoned with a deft hand that allowed the meat to speak for itself.
The restaurant itself has a chill atmosphere that's fine for after work with co-workers, date night, or a drop in for solo burger and beer.
Again, if not for our lackluster service, this review would have been a five. Management/ownership, protect your band and ensure your people are trained and perform their duties professionally, courteously and completely.