Andy M.
Yelp
WHAT HAPPENED?!?!?!
First off, I left a review for this place in 2016 with 5 stars and nothing but kind words! This WAS in my top 5 restaurants in NYC. No joke.
Until last night, that is.
Ok...let's do this...
I surprised my girlfriend with dinner here last night (because we liked it so much in the past). There were four of us.
We were sat next to a table of about 8 people crammed into a booth meant for 4. They were loud and annoying as hell, and were obviously friends with our "server". Every time she went over to them (which was every 5 minutes), she took her mask off, joked and laughed with them, and (my personal favorite) would lean up against their booth for 5 minutes straight, doing NOTHING, while we clearly needed service!
THAT table...got great service. Surprise surprise.
We were seated almost exactly at 7pm. By 7:10pm, no one had come to ask us for our drink order. Nothing.
Finally around 7:15pm our server came over. We ordered two beers, a sangria, a glass of wine, and a calamari for a starter.
7:20pm, nothing. 7:30pm we got the two beers and figured we'd better put in our food order so we did. About 7:40pm the wine and sangria finally came. Almost half an hour after we ordered them.
7:45pm, still no calamari. Our server was at her friends' table, talking and doing nothing. I motioned to her, she came over, and I asked about our calamari.
"Calamari? I...you...let me check for you."
She had clearly forgotten it. About 5 minutes later it came out piping hot. It had obviously just been made. Meanwhile her fav table had gotten about 4 food/desserts/drinks in that time.
Keep in mind, We ordered our calamari at 7:15pm, and got it at 7:50pm.
We FINALLY got our food around 8:15pmish. Over an HOUR after we were sat.
Come the fuck on!!!!
If our server had been hustling and working hard, I wouldn't have had shit to say.
She wasn't.
Needless to say it pretty much ruined the dinner, and we're NEVER coming back here again.
I don't know if it's new management, new owner, new staff, or what.
But no. Just no. Go somewhere else.
They have officially lost it!