Koi Palace - Milpitas

We were seated surprisingly quickly, even though the restaurant was quite busy. The food was a mixed experience for us. The buns dumplings and changfen were definite highlights and absolutely delicious. However, we were very disappointed with the seafood dish; it did not taste fresh, and we left it almost entirely untouched. ​While we understand the staff was busy, the service felt rushed. Given this, the high mandatory service fee seemed unreasonable.

Always busy and crowded. We (2 people) came here at 12:45pm and waited for about half an hour to be seated. Ordered a lot of traditional dim sum that we will usually order at similar restaurants. The food is good but not that impressive. Some of the dishes are a bit too sweet for me. The service is really efficient. And the portion size is big. For 2 people, 4 dishes are definitely enough. Overall it is worth a visit.

There was a wait but we got seated immediately, ordered and the food came out expeditiously. Everything was fresh and delicious! Chris and the staff took good care of us, thank you so much!!

Attended a banquet dinner last weekend. The food is delicious and very authentic Cantonese style. Always love their dishes and quality of food. The service team was great, frequently changing dishes throughout the night. Great restaurant for celebration and their dim sum is also very good. Highly recommend giving this restaurant a try if you are looking for good Cantonese style dishes.

We tried their dim sum and it was delicious! We went there twice, but they don’t serve dim sum at dinner time. There’s a long line for dim sum, so make sure you get there early

We went right at opening time on a weekday and there was only a few other people waiting. The food was good as usual. I love the espresso coffee ribs. The portion for the ribs seems to be bigger than the last time I was there which was only a few months ago. The xiao long bao was not too bad; skin was pretty thin and the filling was a tad too oily. The other dim sum dishes we ordered were pretty generic. They do add service charge for all party sizes, not just bigger groups like most restaurants.

Hmm the service is ok, but the food is really not the best. Perhaps it’s dinner and brunch dim sum would be much better. Crab meat with tamago tofu was way too salty for me to handle. BBQ pork was a joke where EVERY piece was dry. The only dish I was impressed was duck meat with corn stir fry, but looks like an easy dish to cook at home! Other dish like roast duck, and beef chew fun were ok, average level. Indeed, their free appetizer and dessert were their best dishes tonight. Would I come here again? For brunch, maybe. For dinner, sorry. Ah, don’t forget there is a mandatory 18% service fee.

Koi Palace is definitely a solid choice when you're craving dim sum, and it rarely disappoints. While it’s on the pricier side, the quality of most dishes is really on point. Some, like the black bean clams, didn’t quite live up to expectations. Also, the portion size for things like the tripes could be better—though it looked like a good amount, a lot of it was just green onions under the meat. The service, unfortunately, could use some improvement. We had to flag down a waiter to check on an order we hadn’t received, and while they offer tea, we didn’t get water unless we asked. Plus, sauces and dipping bowls only came when we requested them. Overall, it’s a great spot for dim sum, but there’s room for improvement.

My husband and I came over for lunch on weekend. We got a numbered ticket and there were 6 tables before us. The wait was 20 minutes which was not too bad. We grabbed the menu and decided on the food before getting seated. Waiter greeted us by asking what tea we would like to drink. It's $2 to $3 per person depending on whether you would like regular or premium qulity tea. I later saw the menu that even for hot water it's $1.5 per person. We got our tea immediately served and first dish on the table within 10/15 minutes after ordering which was pretty fast. We both found the dishes good and some even amazing. I ranked my most favourite to my least below. Crab Roe Sea Bass Dumplings (5/5)- as a seafood lover, I had a hard time making up my mind on Whole Maine Lobster Steamed Dumplings & Fried Claws, Crab Roe Sea Bass Dumplings and seafood options in the noodle and rice section. I finally decided to do the Crab Roe so my husband and I could enjoy a variety of other options as well. There were three dumplings and each came with a finger tip size sea bass. It's filled with umami flavor and tasted very refreshing. I loved it. Roasted Duck Burrito (5/5) - essentially roasted duck with cucumber and green onions prepacked in crispy pancake served with sweet sauce. It's the most hassle free dish if you would like eat peking duck but do not want to do even the minimal work :P. Two long burritos each cut in 3 peaces and it was fresh and tastey. Pan Fried Waterchestnut Cake (4/5) - it was hot when served and the pan fried side was crisp. I recommend eating it after some time. I had chilled waterchestnut cake before and thought it was better than hot. Rainbow sampler Shanghai Dumplings (3.5/5) - this dish took a long time 30 to 40 minutes to come to the table. At that time, we were already very full. each colored dumpling was made of different ingredients. I felt the original flavored one was the best. I would order just the original flavored one for my next visit. Salted & Pepper Squid (3.5/5) - my expectation for seafood is high. Although this dish's freshness and texture were pretty good. I stil would like it to be more flavorful. Probably would hit a 4 if I was not that picky. String Beans with Pork, Garlic, and Shrimp Spice (3/5) - serviced hot but string beans were bit soggy. I expected it to be crisp outside. My husband liked it very much with the taste of shrimp spice. 18% tips already included in the bill. Given the servers were attentive to our needs and the service was fast, I thougtht it worth the price. I would like to come back again for their other dishes especially the seafood ones. Correction on Yelp. there's no outdoor seating. We enjoyed the indoor dining area which had a modern vibe. They also host weddings, too.

My review is based on the banquet service. The place is cleaned and well organized. The fresh seafood display is upfront towards the entrance and front staff to escort to designated area. Banquet area is partioned with drapes to separate other guests. Food- overall it was well seasoned or very light depending on the dish. There were many more dishes that I didn't get a chance to take pictures as it was coming out quickly. Service-quick attention to detail and cleanup of tables full of dishes as each course was delivered out.

This review is for KEVIN. I've been to Koi Palace so many times in my life. I don't expect a lot in regard to customer service at this place. (I mean that in the nicest way possible.) That being said, Kevin exceeded our expectations to our surprise. He was attentive, kind, and overall pleasant. We had such a nice conversation with him. Our overall experience was so smooth with him as our server. Would absolutely request him in the future if we can. Thank you, Kevin!!

Really good services. I would recommend doing reservations before coming so you can get a better table but lucky we got a table when we came. Forgot to take pictures of the food but definitely get the suckling pig. Really like the crab and fish maw soup and the clams were fresh. Got complimentary custard dumplings at the end of the meal was so good.

We came here for a birthday dim sum lunch for family . We ordered all our favorite food. I loved the home made won ton in high soup and abalone sauce . The cooked won ton egg noodles was served on the side with cooked oil and green scallion slices . Their deep fried shrimp rolls ( in tofu skin ) was crispy and tofu skin very light and fluffy . Delicious! The stir fry sticky rice with mushrooms, dried shrimp and sausage was everyone s favorite. It was gone in no time . We enjoyed the beef brisket stew , shrimp and chive dumplings pan fry , salt n pepper Tofu, etc . Reservation is a must for the weekends . If not , you can wait for one hour to get a table. Excellent food and great ambiance. It has a parking lot for the restaurant and a few other eateries. It is pretty full during lunch time . We usually go early like 11:00 am to get closed by parking .

We always come here! Always recommend adding the chili sauce to everything as it adds good flavor and spice! Always get our usual Siu Mai, har gow, shrimp rice roll, egg scallop rice, and fried a new special called the spicy siu mai. The spicy siu mai was okay, definitely like the flavor of the original siu mai more! The scallop egg rice, comes with a lot and always bring home leftovers. My favorite dish has to be the shrimp rice roll with the sauce, it taste so good!

My family had a nice lunch on Sunday. Weekends here are especially busy. We had reservations and preordered on of their various set menu. Deposit required. The service was excellent and very attentive as we were in a secluded side room away from the noisy main dining area. At first some of the family members were like, "why are we away from everybody else?" But in the end we all enjoyed that it was more quiet and intimate as we were celebrating a birthday. *Suckling Pig BBQ Combo Platter (4/5). Crispy skin on the tender meat. Delish! *Stir-Fried Scallops & Tender Beef Cubes w/ XO sauce (4/5). Overall, the dish was good. The beef was tender though not as tender as I was thinking. But that's just me. *Deep Fried Rice Crepe Rolls stuffed w/Shrimp Paste (4/5). The netting was crispy yet delicately and the shrimp paste was cooked perfectly. *Crab Meat & Bamboo Pith Soup (4/5). Reminded me of sharks fin but it wasn't. *Braised Abalone w/ Fish Maw (4/5). The Abalone was good. Personally, I enjoyed the fish Maw and mustard Greens more. *Shanghai Style Crab - 2 Taste (4/5). The first taste was the usual lightly deep-fried with salt, pepper & garlic. The second taste was crabmeat cooked with fluffy egg white topped with a liquefied egg yolk. *Hand Roasted Crispy Chicken (3.5/5). No frills. It was good but nothing special. *King Neptune Seafood Fried Rice w/Gravy (3/5). This was ok. *Catch of the Day (Sea Bass 5/5). The fish was nicely steamed and flaky with no too many tiny bones. The soy sauce/oil is what you'd expect in a good tasting steamed fish dish with the aromatics. *Black Sesame Dessert (4/5). This was a pleasant change. We all were expecting red bean but they did not have it and brought this out. *Custard Buns (3.5/5). Nice and hot just coming off the steamer. Good! Unfortunately, I didn't catch the server's name but he provided excellent service like I said. But also gave a bowl of grass jelly dessert to replace the black sesame because somebody in our party has a nut allergy. We had a great time together and celebrated some family events.

We went to Koi Palace for my mom's birthday on a Friday night, and it wasn't too busy. Known for dimsum and other classic Chinese dishes, Koi Palace provides food that has a very familiar taste and feel if that's what you grew up with. It is on the pricier side, but we really enjoyed their Peking duck set which included a soup, Peking duck, fish maw, and two dishes for four people. We also chose to get the geoduck which was $44 per pound at the time, and it was done very well! I think it was a bit more expensive than other places, but worth a try if you want something a little nicer!

Quality food, pretty quick service! Lively/busy ambience, and cool lighting (they've added digital screen wrappings on the pillars). My favorites (and they make them well here!): Chicken feet 凤脚, Shrimp rice noodle roll 虾肠， There is also wait-list + reservations available on Yelp now, I don't remember seeing those in the past.

Good dim sum spot, but the wait is always super long. The food is good, but I wouldn't wait this long often--definitely more of a special occasion place to go with family or friends. It's not your typical dim sum experience; instead of carts, you order from a sheet of paper and they bring the dishes to your table. The vibe feels very authentic to an Asian restaurant, with quick service and minimal small talk. The XO sauce is amazing, but you can find good dim sum elsewhere without the crazy wait.

We ordered some specials which I didn't really care for, but the standard menu items were delicious! Although the restaurant was very large, we still had to wait for a table. The restaurant was very busy, so it can be a little difficult to get the attention of the wait staff, but once we did, they were very accommodating to all our requests. This place is great for small and large parties and is pretty noisy.

Mother's Day weekend was so packed. Waited an hour and had to see at the bar ambiance. Food choices are still worth the wait. Service was prompt as usual. We still enjoyed the large menu selections. Great for family gatherings.

Our son and his fiancee picked this venue for their wedding banquet and they rented out the whole space which was lovely and intimate for about 200 guests. It's a good place to have your wedding banquet and I hadn't had some of these dishes they ordered for the banquet in ages, like shark fin's soup, roast suckling pig with crispy skin, lobster fruit salad (very unusual but tasty), sea cucumber with vegetable and abalone. The food was good and service was attentive. Although the ceiling isn't very high, the lion dance group we hired adjusted and did a great job. We enjoyed the food, service and atmosphere!

3.5-4 stars 5 stars for the variety of dim sum dish options - they have quite a large selection to choose from and most items come out hot and quick 4 stars for the quality -some items were only ok taste-wise (spareribs were a bit chewy vs fall off the bone and fried dough balls did not have enough filling) 3 stars for the price - quite pricey per dish 3 stars for the typical Asian restaurant cranky service -annoyed looks whenever we asked for anything like water, condiments, napkins, hot water refill for the teapot, etc.

Came here to catch up w her friend for her bday, definitely an upscale Chinese spot and the prices reflect that. + huge place with lots of seating and since we came on a weekday didn't need a res, seems good for big groups or lunch spot for coworkers + nice ambiance + food was good, we got har gow, fried rice and honey walnut prawns, overall feels pretty authentic + loved the free mango custard dessert - our service was a bit slow and it felt a bit unclear who our waiter was

Back from Dubai and I'm craving dim sum. Yelp has Koi Palace as 3 stars however I choose to give them 4 due to great service and my party enjoyed all the food. I've been to the Daly City location but it's been years and since I was in the South Bay, why not? I'm pretty much good in ordering by looking at pictures then reading the description lol so yeah let's order it all! My favorite was the scallop dumplings and har gow which did not disappoint. This location is super clean and gets packed quick on a Sunday. Quick service and good food, what more can you ask for?

Koi Palace gives off upscale fancy hotel restaurant vibes with its new updated interior and uniforms on the waiters. But it still encapsulates the bustling hectic family owned dim sum restaurant vibes. Food is nothing amazing but good dim sum. No longer does the carts and everything is ordered off a menu. Expect long waits especially at peak lunch time.

This is one of the best Chinese dim sum in Bay Area Unfortunately, the dim sum is quite limited because after the Covid, the maue stringed down a lot

Solid classic dim sum place; what you envision going out with your family to meet your parents' friends and not make eye contact with their kids. Some brief notes: 流沙包 and the har gow are okay, as is the abalone hor fun. The noodles themselves are fine but the abalone is small. That said, the gai lan is stir-fried well to keep a its beautiful greenery. 鳳爪--soft, chewy, meat comes off easily. 咖啡排骨--very good. crispy. Good coffee flavor, and I would come back for this. I just wish that the sauce might be poured over the top after plating; this ensures that it's distributed better. 空心菜 executed well. Pity about the grey broth, but I prioritize flavor over appearance, and I've always like the hollow stem texture. 山竹牛肉球--good texture. Bouncy. Always a dim sum favorite. The 腸粉 in general have good rice texture; it's has a bit of a bite and isn't soggy. I like the default (youtiao keeps crispiness and adds contrast). Pork 粥 forgettable, but does the job. Sometimes, that's all that's needed.

I love Koi Palace!! This is my favorite dim sum spot in the South Bay because it hits the spot every time. My family generally gravitates towards the same dishes, but it's all very consistent each time we go. Another thing I love is that they take reservations (sometimes you do have to wait a few extra minutes), but if not the wait times can be pretty long here. Recommend dishes: - deluxe chicken with sticky rice in lotus leaf (my absolute FAVORITEEEE dish. A lot more flavorful and has a ton of filling compared to other places) - fried glutinous dumplings with pork - shiu mai (obv) - grilled chive and shrimp dumplings

The BEST value banquet hall for large parties in the Bay Area. I hosted a wedding banquet here for 100 people and the price, flexibility, and food were all top notch. Shoutout to Joe Xu for being the best restaurant manager!! We got Menu B which was $60 per person for 10 courses including pork, beef, duck, abalone, and custard buns. All the food came out hot and fresh for 10 tables and there was SO much food that everyone had leftovers. Joe was super responsive and accommodating to all our requests like chilling alcohol ahead of time and last minute headcount changes. No corkage fee was a big plus for us because we could get all our beverages at Costco. I highly recommend Koi Palace for all your banquet needs!

How it works here - they give you a pencil and paper. Mark what you want. As simple as that. The specials came on the long receipt paper. Overall Food - decent. Good for the price Fried rice is a huge portion btw. Way too much to finish between two people. Service - mid. Waiters are not attentive to your table bc they're so busy, you'll have to flag them down for sure. The bussers are on top of it though and will actively refill water and clear your tables.

I used to frequent this place years ago when it used to be ABC/ Mayflower and I still come to this place every time I dare to deal with the wait or the parking. :) Stopped by here for a family dinner and was sure to make reservations beforehand to make it easier. Place is beautifully decorated and the service is fast and friendly. I love the variety of dishes they have and that they are always well seasoned compared to most places that are always too salty. One of my favorite dishes is the beef steak with mushroom saute. It comes with a very nice rich black bean sauce and the perfect textured, mushrooms and green beans. Though the menu is quite extensive, there's probably something for everyone on here but do know it is a little pricier but the quality is top notch. Would recommend for banquets or a special gathering.

Have been here numerous times for dim sum and dinner, and just realized that I have never written a review. The restaurant is spacious and nicely decorated. Service is average, typically for a Cantonese restaurant. They have a large selection of dim sum and food is very good in general. The BBQ meats are also excellent. Came here with a few friends for dim sum recently and was able to try a variety of items. Shrimp dumplings were very tasty, the skin was not too thick. Their rice rolls had a very nice texture. And my favorite was the Hand Roast Suckling Pig with really crunchy skin. Their dim sum quality and selection is probably the best in the Bay Area.

This is a terrible place. You will have to wait about 3-4 hours to get a table for 4 people on the weekend. The servers are mean & mad because they don't like their jobs. I didn't eat for free. I paid for the food but I felt like I was begging them for free food. Don't come here; there are many good Dim Sum places that you can go to.

Tried Koi Palace (Milpitas) a few times and even their boujee location in Cupertino. Both are really good but if you don't care too much about the fancy items then this location is still very much satisfying. This location can get really packed so the safest bet is getting there right when they open. They have online reservations through Yelp but the morning of might not be available and only during the evening. If you plan eating early then it's best to go when they open. The line starts to form even before they open. Shrimp Rice Rolls - good texture and taste. Har Gow - I would say the same regarding taste and texture. dough is nice and chewy. Sampan Style Crispy Har Gow - deep friend har gow? How interesting and good! Had these the very first visit and would order again. Shui Mai - good. always a must order. Pork Dumplings in Chili Sauce - I didn't care too much for these here. Peking Style Steam Chive Pork Dumpling - one of my favorites on the menu! I could order a few rounds of just this. Rainbow Sampler Shanghai Dumplings - these are a must order every single time. I thought regular XLB were it (they still can be!) but to try different flavors for each soup dumpling is fun and delicious. It comes with 6 different flavors and ALL very good but my absolute favorite is their squid ink black truffle. Con - the carrot they place under the dumpling. I understand why (so the soup dumplings do not stick to the spoon) but it does have a carrot after taste. The spoon gives it a nice aesthetic and convenient for the soup inside but it's extremely hot to pick up. The dumpling itself could be cooled down enough to eat but the spoon is still so hot. This is such a great place to get your dim sum fix because they have so many options. Including some unique items can't find anywhere else. Aside from dim sum they have a large selection of specialty items/dishes and some are not even on the menu. Tons to choose from! Love this spot!

It's rare that I eat and not take photos. I was hungry which explains the latter. I used to rave about this restaurant prior to my Yelp days. I don't know what happened but I'm not impressed with their Peking duck and Roast pork royale. Service was adequate on a Saturday late lunch (~2pm). Our party of 6 was seated immediately and they even asked us if we wanted a larger table. This used to be the fancy Chinese restaurant that you proudly take your out of town guests. For this area, it's between Koi, Mayflower or H&L Peninsula. Here's my quick breakdown. My apologies for no photos this time. + Service is lightning fast on this day. They even gave us 2 pots of tea, and my water refilled timely. Their kitchen closes at 3pm but we didn't feel rushed. (5 stars) + Ambiance is not as fancy as H&L but spacious tables and seating arrangements make it a good place to chat with out of town guests. (4 stars) + Dim sum here is on the pricey side but the picture menu is helpful and everything dim sum related is great except... (3.5 stars) - Shanghai dumplings' skin were too thick and barely any soup and meat because of it. (2.5 stars) - Peking duck this time was disappointing lacking flavor around the skin and a little fatty instead of the usual crisp. (2 stars) - Pork royale is their version of roast pork that you see hanging at Chinese bbq places. Here it is on the leaner side which I normally don't mind but it also lacked flavor and the pork meat had an off-sour taste. I didn't get sick so maybe it's just their way of preparing it. (2 stars) - Vegetable dish the wifey ordered had this watery/creamy soup around it and some fancy bean that I did not enjoy. (1 star) I may just come back solely for their dim sum. I also wonder if we ordered wrongly. I've had nice meals here before so it could be just a bad day.

Delicious fares, good decor, attentive services. Yes, it is a dim sum place. For that, it is loud and busty. This place has also shown a bit age in worn carpet and bathroom facilities. If we overlook those, it remains the top choice for lunch dim sum for me. Decor is elegant, catering more to Chinese. The tea was served in two stages: a steeping pot and nice porcelain tea pot sitting on top of a warming tea candle base. That's really nice. (The tea itself was ordinary.) The Durian puffs were excellent (for those into Durian). They were a whole piece of Durian wrapped in a thin crispy pastry dough. Warmed to perfection! That's what earned this place the 5th star! Then the Gui Fei Clam Sauce Vermicelli" 貴妃蚌煎米粉 was simply superb. The vermicelli was fried crispy and the filling was flavorful, rich, and tender. Oh, that's the 2nd reason for the 5th star. The rest of the dim sum dishes were good, but less extraordinary. The creative Sesame Egg Tart were not that impressive as the sesame aroma was weak and overpowered by eggs. Also they were not bad, I wouldn't venture into that.

Overall (5/5): Koi Palace is a top-tier spot for dim sum and Cantonese cuisine, offering an elevated dining experience with great food quality. While the prices may be slightly higher than your average dim sum place, the space is well kept/designed and the food is great. Ambiance (5/5): The restaurant looks pretty ritzy with traditional Chinese elements. The seating arrangement is spacious and perfect for large family gatherings or just a night out for 2. Service (5/5): The staff is attentive and efficient, ensuring a smooth and enjoyable dining experience even during peak hours. They're quick to refill tea, take orders, and deliver dishes. I've yet to have any issues with service, however if you go during the morning while it's very very busy just expect the need to flag someone down. Food (5/5): BBQ Pork (5/5): The char siu is caramelized, with a sweet and savory glaze that's both rich and balanced. The meat is tender and juicy, with a healthy amount of fat. A bit salty though so I'd pair it with some rice or something. Fried Rice (5/5): Their fried rice is a comforting classic done right. Cook on the grain is consistent. The mix-ins--whether shrimp, BBQ pork, or vegetables--are always fresh and well-portioned, making it a good dish to share. Xiao Long Bao (3/5): The dumpling could use some improvement with broth portions and I prefer a stronger black vinegar. Flavor wise they are just fine but not typically how I enjoy my XLB. Shumai (5/5): The Shumai here are plump and nicely portioned. They're also great, and love that they offer very spicy mustard to enjoy it with. Har Gow (4/5): Koi Palace's Har Gow is pretty standard and not anything amazing, but a dimsum must have. They do the classic well so no complaints.

I would not come back. Service was fast and abrupt. The food was average, not that great. What keeps me from coming back is the price. The plates are more expensive than other dim sum places in the area despite not being anything stand out or special. They also charge an 18% service fee that does not go to staff (per notice at the front desk fee is for operations cost and minimum wage). After tax and tips expect to pay an additional 40-50% on top of your bill just to eat here. The bill for our party of two was $93 before service fee and tax. Food and service was not worth the hefty price tag. Would not come back

I have been here since I was a kid, and every single time, even though the wait is long, I would say this restaurant is worth it because of the good quality food!

I came in for a quick lunch. I didn't know exactly what to expect but it felt classy I didn't really want to walk to far in with my orange vest but the matradé was very inviting . After it took me way too long to decide what I wanted. She said it would take 20 minutes and I I didn't have the time because I'm so indecisive. I asked her if I could get the one that would come out the quickest and she went to the back and said it don't take 10 minutes. They did it in less than five. I had ordered dim sum. The food was delicious and hot.

Koi Palace is one of my favorite South Bay dim sum spots. They get really busy on the weekends so be get there early. They are a bit pricey, so you're gonna spend about $45ish per person. And I believe the gratuity was included. About 2-3 items per person should do it. I recommend getting porridge and fried shrimp balls.

Koi palace is a classic in the Bay Area for dim sum and cantonese cuisine. We came out for dinner and had a great meal. They were having a wedding going on so it was quite lively. We started with geoduck cooked two ways- one with salty egg pumpkin. Yam leaf vegetables in broth. The beef dish was recommended by the waiter and was delicious and very tender. We also had the lobster yee mien which is a classic Cantonese dish. Service was on point and everyone was very attentive, friendly throughout the evening. For dessert we had complimentary dessert red bean soup and almond jello. We also got complimentary egg custard steam buns! Amazing experience. Ambience was classic and elegant. Parking lot right in front but can get busy during dinner. Definitely a must go for classic cantonese or dimsum experience.

Koi Palace is a large Chinese restaurant known for its wide dim sum selection. I have visited the restaurant about thrice in the last two years and it has been an okay experience overall. PARKING Although there's a private lot, there are not enough parking spaces in the plaza to accommodate all the businesses. If you're lucky and patient, you might find one during the weekend. ATMOSPHERE The restaurant tends to be moderately noisy due to its size and popularity, especially during the weekends when it's busy. SERVICE I appreciate the prompt and attentive service at Koi Palace. The staff really hustles, especially during peak times. DIM SUM While Koi Palace offers a good variety of dim sum, I've found the quality to be inconsistent. Some dishes are enjoyable, but others are not up to par. Compared to other places in the Bay Area, the dim sum here is mediocre at best.

Genuinely think this place is pretty decent! Got here right when it opened--0 mins wait time on a Saturday morning for a party of 4. They don't have carts for dim sum, but their food is still piping hot and fresh from the kitchen. I loved their siu mai the best! They have good variety here. Something that just wasn't it for me: their XLBs were extremely sweet and didn't have enough soup. Their green beans were extremely salty, like someone dumped spoonfuls of salt on them. In contrast, their preserved egg and pork congee was too salt-less! Lacked a lot of flavor. I love how they have tea pots, then they give you an extra pot of water with a little candle under to keep it warm until you're ready to refill your teapot! For 4 people, the bill came out to be about $200 total after tax and tip, which isn't bad considering how much we ordered! On another note, the actual restaurant itself was pretty looking! Modernized interior and decor, clean chairs... but their bathroom was a little janky. One of the sinks didn't work and it didn't look like it had been thoroughly cleaned in a while. Clashed with the elegant dining aesthetic.

I grew up coming to Koi Palace for Sunday morning dim sum, but it had been a long time. I can't remember ever coming for dinner. It was one of the few restaurants we could reserve ahead of time for 7 people, which was nice. The dinner menu is all entrees, and there are a few dim sum items listed under Appetizers. We ordered the siu mai, har gow, roasted duck (half), yang chow fried rice, crispy noodles with seafood and green beans. Stand-outs were the duck and crispy noodles. Service was a bit slow since they were accommodating large parties (looked like a wedding reception). It's also pretty noisy and hard to so we were shouting across the table a bit. For 6 adults, the total came out to around 36$ person (and we took home leftovers). Not the cheapest, but it's nice for a group occasion. At the end of the day, we would come back for the food, especially if we have a big group. The breakfast/lunch dim sum carts are probably more fun though.

A really good place for Cantonese dim sum. Service is good. The place is very clean and the ambiance is that of a huge dining hall for dim sum. Very good dishes, and while not at the top for every dish they did have some amazing flavors. It looks like we will have to go try some other items on the menu. Meanwhile, while overall a decent experience, ther were items that could be better. The congee was just ok in flavor and required putting extra pickled vegetables and peanuts and white pepper to make it actually flavorful, which is odd when you think of the ox tails in it would have made a very tasty broth. The custard pies just are lacking in lamination...not very flaky. The greens were basically just pan fried with little flavor. The fried tofu was very soft on the interior but the exterior was just a little firmer than the interior, where I was expecting a bit of crunch. The shao long bao soup dumplings seemed to have very little soup, even though served individually in small aluminum foil pastry pockets, and there was not so full of flavor. The chicken feet were ok in terms of flavor, but seemed like they could have been more tender compared to other dim sums I have had.

Wondering if I should give 3 stars because a too high of a rating would scare all the actual Asians away. I think it's one of the better dim sum places, probably more authentically. It even has Asians in the back trying to steal tables. Overall, it's decently priced and dim sum is 8/10 canto.

Came here yesterday with some friends for dim sum. My husband and I had never been to dim sum before so our friends did all the ordering. The restaurant was lovely and the service seemed good. We like most of the food that our friends ordered. Over all it was a very pleasant dining experience.

Sunday 7:30pm Good: Food-ordered bbq pork, tofu with pumpkin sauce, fish maw soup, mushroom with beef-All were delicious but a bit pricey. Ambience-nice and modern but a tad noisy Bad: Service-18% gratuity! Service was horrible. Waiter did not acknowledge us. Taking our order was like we were bothering him. Waiter never checked on us. I had to flag down someone at every turn, as no one even look towards our table. The supporting staff was nice and quick though. They do not deserve my gratuity. I told my husband i will order takeout next time. The 3 stars were purely for the food only!

I came here on a Thursday morning 11:30a for a company lunch. The parking was a little confusing but I eventually made it up the stairs to find the restaurant. My coworkers ordered the works - lobster pasta (supposedly a wedding favorite), BBQ pork, crab soup dumplings, sautéed Chinese broccoli, shrimp wontons, pork buns to name a few. The food was fresh, came out very fast, and not too salty! My favorite items were the BBQ pork (the best I have ever had) and the shrimp and mushroom dumplings. I would definitely come again, but it helps to go here with people that know the menu.

Terrible experience. Made a reservation at 11 am when they opened but was told we have to wait like no reservations. They need to Learn what reservations mean before open a business. Notice everyone with reservations was given the same terrible treatment.

The food is good, but not the best I had, I always like to order shrimp dumplings, here, they could be more fresh.Honey walnut prawns is a little bit too sweet, other dishes are average, nothing surprises. Serving speed is pretty quick. Very spacious in the Saturday dinner time, not sure about brunch time, I will come back later at noon time to update that.

First review for me for this place was a few years pre-2020. And it was a dinner outing, which I actually liked. I'd say 85% of their reviews are for the day hours doing dim sum. Well I finally tried a daytime dim sum outing recently so let's jot down some notes for that. I will say that having tried both now, I still prefer a night outing here and do a dinner. It is simply more of my speed. So recently I get invited to do a legit dim sum outing. And I'm talking about a table of 10, all Asians, a few even being fluent Mandarin speakers, during a weekend afternoon. I mean this was an occasion that I normally wouldn't plan for myself, and since I was just an invite, I hopped on just to see. First off weekends are absolute CRAY here. From 10am to about 3pm this place will be absolutely filled. Good luck finding parking. If you come at those hours, be prepared to wait for a table. The good is they are really good at turning tables and most will not have to wait more than 30 minutes. And everyone here is so accepting of that, that they'll do it with zero eyerolls. And once in you'll be in a room with almost 300 people and when seated will be almost elbow to elbow. Remember all the rules we had obey during the covid years, well this is the complete opposite. Lol. Bask in the ambiance. I think 2-3 peeps did the ordering in my group. I told them that I was pretty adventurous, and I was no stranger to this type of eating, so don't hold back on the ordering. And we ordered so much that I think I only tried like 50-60% of the stuff as I was literally only eating at what was within easy reach of me. And I still got crazy full. Just an absolute feeding frenzy. Also I won't be including any pricing with this review as I didn't even look at a menu nor a bill. Lucky me yes?!! Siu Mai (4*) Great flavor and texture, but I was kinda expecting more of the presentation from a dim sum house of this level. Looked like any other I've ever seen. Har Gow (3*) Tasted great but wrapper torn as I picked it up. Not sure if it was too mushy or just not sealed too tightly. Kind of a bummer when the filling drops out onto your small plate. Boiled Tripe (2*) Cut into uniform frilly strips. But so...so...so plain. I'm fond of tripe preps but I think it is a cut that is best when stewed/braised in a flavorful sauce. Like menudo or when the french braises it with mirepoix and herbs d' provence, the tripe absorbs those flavors like a sponge. Here it tasted like it was cooked in just water. So strange since Chinese cooking usually understands those principles. I think there was a thickish sauce on the side, but since there were so many things on our table, I couldn't tell what went with what. So as is, this was not special at all. Fried Tofu Skin with Shrimps (4*) Crazy crisp if eaten warm, but as it sits it can become plastic-like. I do like these now as I think I only tried them within this last year. But timing of eating is crucial. Rice Roll with Shrimp (4.5*) This is about as good as this dish gets. The wrapper is silky smooth with just a tad of bounce. Filled with nice hunks of shrimp and the sauce was light and complementing. Chinese Broccoli (4*) Super al dente and vibrant. Left whole so a bit awkward to eat as you had to pick up a big stem of a vegetable and take bites of it while trying to keep it on the chopsticks. Lol. But that's just me. Dried Scallop Fried Rice (5*) I'd say perfectly executed. I usually get this for my dinner outs so I'm pretty familiar with this dish. Daikon Cakes (2*) Did not like the flavor or the texture. Almost tasted like there were durian in it, like something was spoiled. Definitely just my taste as others ate it and did not leave it on their plate like I did. Lol Chicken Feet (4.5*) Crazy good and tender with a lot of 'padding' on those claws. These were PHAT. Seemed fried first as it had this coating on the outside like fried chicken. But since it was all braised til tender all the coating was basically mush, but tasty sauce covered mush. Some Braised Pork Dish (4*) Super tender and fatty succulent pieces of pork with the skin attached. Almost looked like it was roasted first then braised, cuz the skin was not crisp all wet and tender. Sauce was like a braised sweetish soy and there were a bed of small white beans on the bottom of the plate, which I've never seen from a Chinese restaurant. I think this was the only thing that I hadn't really seen before and was probably from a 'Specials' Sheet. I think I tried an egg tart too, but I was so full towards the end that I really couldn't remember much anymore. I'm sure it was fine, but not special as I would have remembered it. All I remember at that point was to get home ASAP before the food coma hit. And when I got home sure enough it hit hard. Great afternoon nap and another epic dim sum outing in the books. Yeeeeee!!!

4.5 stars rounded up still one of the top Chinese Cantonese cuisine restaurants in the SF Bay Area. Decor is above average upscale with a modern Chinese flair. Service is depends on the waiter or assistant manager. Most are very friendly but they are understaffed for the amount of business being handled. Food is always delicious. They have fancy modern take on traditional Hong Kong style dim sum. Some are creative and tastes really good. Some are too fusion for me. Besides the traditional shrimp dumplings, spareribs and dikon pastry, there are newer dishes that one must try. And, ordering seafood from the live tanks is a treat. We had the whole lobster made into dim sum... absolutely delicious.

This place is awful. Food was terrible. I ordered soy chicken and rice roll. Both the worst you can get. Service is very bad. They charge 18% service charge which they don't deserve at all. They charge for hot water too! This is probably the only restaurant which charge for hot water. I have been many restaurants including many high end. Most of them even offer lemon or honey when I ask for hot water. Hope this restaurant go out of business soon. Dirty stein all over the carpet. Don't come to this restaurant! 豉油鸡和叉烧肠粉味道很不正宗。服务态度也是超级差。这也是他们直接强制收小费的原因吧。 鲤鱼门这是穷疯的节奏么，热水还收费？我去过很多高档中餐厅和西餐厅。是第一次碰到热水收费的。别的餐厅尤其是西餐厅不仅热水免费，还会问要不要柠檬和蜂蜜。做餐饮的应该明白你饭店不仅应该提供好的食物也应该提供好的服务。你们这样的操作是想尽快倒闭吧。我是再也不会光临。好在湾区越来越多好的餐厅我们可以选择。

Luckily got 2 large tables to accommodate my big party just in time with minimal wait on a Sunday. The food is is good and would go here again. I would say the pretty pallete XLB order can be skipped, it was kinda mid lol. Overall all the dishes were delicious

Visited on a Friday for lunch and the whole place was packed to the brim. We got on the waitlist and waited approx 5-10 min. We got a bunch of stuff to share: shrimp crepe rice roll, soup dumplings, potstickers, shrimp and chive dumplings, shu mai, deep fried shrimp balls, baked bao buns, and chow fun. The food was overall pretty good but some things weren't up to standards. The potstickers came out cold, and the shrimp and chive dumplings were lukewarm too. This place is good but there's definitely better places out there. They also charge an 18% service charge on every bill - not sure why.