Shantai M.
Yelp
First off, walking in, I was totally charmed with this small establishment. This place has such a cool, inviting vibe - the decor is spot on and makes you feel right at home plus the waiting area is a great spot for selfies. It's clear a lot of thought went into making it look so great. The staff were friendly and helpful and I loved the modern touch with the cashless system and those ordering kiosks, so smooth and efficient. Now, onto something that really stuck out, and not in a good way. I've gotta talk about the restroom. The layout itself is a bit weird , with a narrow path to the sink and then another door to the toilet. But here's the kicker, and this is super important: right next to the toilet, there was this small, perfectly drilled hole in the wall. You can imagine how unsettling that is for customers. It immediately made me feel really uncomfortable and worried about privacy and I actually ended up having to cover it up with tissue while I was in there, which definitely isn't ideal. This needs to be looked at ASAP.Then there's the food. Don't get me wrong, it was fine, but honestly, it just didn't quite live up to the atmosphere and presentation of the place, especially given the prices. My expectations were high because everything else was so on point. For example, the wings were okay, but the flavor felt a bit generic like something you'd pick up pre-made from the supermarket, not something special. Same goes for the fries; they tasted like standard frozen ones rather than fresh, crispy ones you'd expect from a place with such a refined feel. Definitely not that homemade love type of vegan food and definitely didn't match up with the atmosphere of the environment.